You made a mistake at work. Now what? by Alison Green on May 19, 2008 How do you handle it when you’ve botched something? First, you need to know what happens in your manager’s head when you make a mistake. Beyond thinking about the repercussions of the mistake itself, she’s worrying about what it means for the larger picture: Did the mistake happen because of sloppy work habits or was this one isolated incident? Is there a fundamental problem with your systems or approach to the work? Do you “get” that this is a big deal, or are you shrugging it off and thus likely to let something similar happen in the future? Once you understand this, the formula for handling a mistake well becomes more intuitive. And if you want to read that formula, check out the full post, which is posted at U.S. News and World Report. You may also like:how do I recover from a huge, fireable mistake at work?what to do when an employee makes a serious mistakehow much do typos matter when applying for a job?