Ask any job seeker and they’ll tell you that most employers do a terrible job of considering what a candidate experiences going through their hiring process. Job seekers have story after story about employers who communicate poorly or not at all, who advertise jobs that don’t match up with the reality of what they need, and who send such negative messages about the company culture that it appears only the desperate would want to work there.
Employers may feel that they don’t have to pay much attention to the candidate experience; it’s a buyer’s market, after all. This is short-sighted because the best candidates have options and will turn elsewhere. And it’s also pretty unkind to people who are in a vulnerable and anxiety-producing spot.
Over at U.S. News & World Report today, I talk about five components of a hiring system that takes the candidate experience into consideration. Please check it out.
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If only there was a magical email to send that to every employer in the U.S.A.!
(Ok, so some might not need it because they know better, but unfortunately, there are companies that give a bad rep to all).
Thank you for putting the word out on behalf of the job seekers.
It's definitely a buyer's market and most of the people I've dealt with don't seem to think they need to even show good manners. Worst offender, the self impressed management consultant who made me wait 40 minutes for our interview, cleaned his nails with my business card, and asked completely half assed questions during the meeting where he just picked random factoids off my resume, instead of talking about the client engagement. Thank God they never called me back, I'd hate to have to work with somebody that abrasive.