December 2010

most popular posts of 2010

December 31, 2010

Here’s a list of the posts that got the most comments this year. 2010 marks the first time Ask a Manager broke 1 million page views in a year, so that’s exciting — 1.2 million page views!

(This, by the way, wraps up our special year-end programming. Tomorrow we return to the normal Q&A’s.)

how strictly should managers enforce company policies? (44 comments)

should you point out a typo when applying for a job? (44 comments)

coworker won’t wash her hands after using the bathroom (45 comments)

my boss acts like I’m on call day and night (47 comments)

is my transgendered coworker using the right bathroom? (47 comments)

do I have to wear pantyhose to an interview? (49 comments)

should you work for free? (55 comments)

is it possible to send an interview thank-you note too quickly? (55 comments)

bad candidate behavior: “sorry about 4 years ago, but can I have a job now?” (57 comments)

cleaning the office microwave: hidden duties when job searching (64 comments)

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I’m hiring college students for several internships right now, which means that the candidates are a mix of really impressive/prepared and really … not. Lessons from just this past week:

1. Don’t send poetry as your writing sample. It doesn’t matter how good it is; it’s not relevant to the kind of writing I need to see. It’s just one step removed from sending me an audio file of you playing the piano as your writing sample.

2. When you answer the phone and sound surprised to hear from me, which prompts me to ask if you were expecting my call (which was pre-scheduled), don’t say, “I just forgot that it was Thursday.”

3. Don’t tell me when I call for our phone interview (again, pre-scheduled) that you haven’t looked at the job description since you applied and thus can’t remember much about the job.

4. Don’t respond to an email asking if you’re free for a phone interview at 2:00 Wednesday with an email saying “Yes, anytime Thursday is good for me.”

5. Don’t include in your cover letter a link to your blog about your chronic masturbation habit. (Okay, that one was old but I needed a fifth and it’s an all-time best.)

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A reader writes:

I am stumped about a telephone interview I had today.  I did my homework and researched the company as it is in a major city 5-7 hrs away.  The position is a professional position and I have the professional license for the position.  In talking to the manager of the the division, he told me at the start that they had 40 applicants for the position.

We talked for around 45 minutes with him asking me questions about my work history, what kind of experience I have supervising others, how I have worked budgeting of a project and my philosophy about project managing.  Here is the thing, during 45 minutes of talking to him, he never offered any additional information as to what the position was like, he never asked if I had any questions about the position, he did ask what I knew about the company but never fleshed out the company any to me.  Basically I am sitting here with the same knowledge of them as I had beforehand.  He said that the hiring system there is a process, and I think they did the telephone interview since I do live so far away (one state over).

Is it typical of a phone interview that they do not give you any details about them?  He said they would be getting back with me about the next step in the process.  Is this code for we like you or code for we are not interested, or am I just overanalyzing?  How do I send a thank you note on an interview like this, I think “Thanks for letting me talk for 45 minutes” would come across all wrong, but I do not know how to word it as I cannot really say how I think this or that would be a great opportunity for growth as they never really told me about the job.

At a minimum, he should have asked you at the end of the conversation what questions you had for him. The fact that he didn’t probably indicates that he’s either an inexperienced or not especially thoughtful interviewer. In either case, it would have been fine for you to have said as he was signaling that the conversation was wrapping up, “Before we end, I was hoping to ask you a few questions about the position.”

As far as your thank-you note, I would simply say that you enjoyed the opportunity to speak with him, appreciated the chance to tell him more about your background, and look forward to learning more about the role in the next stage of the process.

And last, I wouldn’t read too much into his statement that he’ll get back to you about the next step in the process. I say that at the end of almost every interview, and it really means just that. The next step could be an interview, or it could be a decision that I won’t be advancing the person to an interview.

In any case, if you do move forward in their process, don’t be shy about asking your own questions in the next interview, whether they explicitly ask you to or not.

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Remember the reader who was given 20 minutes of training on his first day on the job and then was fired a few hours later? He wrote in wondering about danger signs when you’re interviewing. Here’s his update.

I am still working the same part-time retail job that I had during college (now graduated with a Bachelor’s degree), but thanks to that experience with the one-day office job, I am now well-aware of how my steady retail gig is much better than many office gigs. My managers are considerate and more than fair (and very lenient about scheduling around my job search, how common is that?), my fellow employees and I get along, and I was even offered the opportunity to do some office administrative work, which is more suited to my personality and good experience for the office-assistant jobs that I am looking for.

I’ve also had a couple interviews since then (all gotten through knowing someone in the company, but that’s better than nothing), with one that I’m very hopeful about. I’m still waiting for the news. As for the advice you gave, I am much better about being discriminating towards where I apply, doing more thorough background checks before potentially wasting my time on another ill-advised cover letter and/or interview. I’ve got that post bookmarked for reference.

You might also like to know that the company that I “volunteered” for (never received the paycheck) tends to update their job postings every couple weeks or so, with postings for the same jobs often recycled around once a month. I get the impression I’m not the first nor last person to walk out once they saw what the job really was like!

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Remember the reader who was trying to decide if leaving her poorly-paid, unpleasant job for a one-year contract position was worth the risk? Here’s her update.

I wrote to you last summer for advice regarding taking a contract position vs. keeping my current position. I wound up not doing either. Before I gave my resignation, I was offered a promotion. My employer did not know I was planning on leaving when they offered it to me. The timing was just a lucky coincidence. I have a different manager now. It’s more money than the contract position offered, and I get paid benefits, that I wouldn’t have gotten with the contract position.

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the new Ask a Manager is here!

December 28, 2010

Well, my long-awaited upgrade to WordPress is complete! I’ll be making various tweaks in the coming days, but we’re live again and everything should be working. (Please let me know if you find anything that isn’t!)

My transition to WordPress was incredibly easy … because I didn’t do anything. I just sat around on my couch and ate pie while the utterly fantastic Laura Moore from SmallestDecisions.net did the entire thing for me. If you are looking for a web designer to build or redesign your site, or just to handle a platform transition like this one, I can’t say enough good things about Laura — she gave me complete peace of mind (and I am not someone who easily obtains peace of mind in such projects) and did a phenomenal job. She is awesome.

P.S. Next project: A real logo, finally. If you have slogan ideas, bring them on!

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it’s on

December 27, 2010

I’m moving to WordPress on Monday, and it’s going to be awesome.

But this means that if you subscribe to my posts in an RSS reader and haven’t yet updated the feed, you’re going to stop getting my posts. Like, today. The updated feeds are:

Other than that, the move shouldn’t cause much disruption on your end.

P.S. It’s not too late to take advantage of the holiday coupon to get 40% off my e-book, How to Get a Job: Secrets of a Hiring Manager. Put in this discount code and you’ll get a massive discount:  holiday2010

You can read the whole description of the book here, or buy it here:

Add to Cart

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Remember the reader who was frustrated that people kept advising her to aggressively call, call, call any employer she was interested in? I didn’t really have advice for her other than to explain why her instincts were exactly right and in fact people who advise job-seekers to behave like stalkers are doing them a disservice. Here’s her update.

I didn’t get a lot of chance to practice what you’ve been preaching… the job market is still awful. Resumes and applications went out and there wasn’t much response. I figured I was doomed, but set about to using the unemployed time and savings to finish my graduate work.

Then in October, I heard back from a shot-in-the-dark application I’d filled out for $LARGE_AWESOME_WEBSITE earlier in the summer. I jumped at the interview, and it rocked. I got them, they got me, it was a little interview of serious awesome. It’s in the next big city over, so it took a couple of hours to get there and back. Upon getting home, I sat down at my computer to check email and send out the thank you to my interviewers because I was bound and determined to get that job, and was planning in my head when to re-contact after that. No sooner had I sat down when an email came in from one of my interviewers! They were VERY interested, and he wanted to do a little follow up, which we did the next day. The day after that came the job offer, with the official offer letter coming a week later.

I’m currently on a four-month gig in what I can only describe as my dream job: the job I’ve wanted since I went back to school almost 10 years ago and really never ever thought I’d find. My boss and his boss adore me (and they are awesome to work for), and the work I’m doing is exactly what I want and what I’ve been training for. And they’re making noises that they want to keep me permanent once my contract is over, as well as make sure I have the time to complete my graduate work at the same time. I could not ask for anything better!!

Your site has been so helpful and has so much good advice, thank you for this great resource!

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Remember the reader whose manager was complaining about her on Facebook? Here’s her update.

I continued working at that location for a couple more weeks, keeping my mouth shut and doing all that was asked of me and more. My supervisors never once called me back about the situation, my boss never said anything to me about the situation, but she continued to talk about me to customers and online, I’m assuming she didn’t realize I knew everything that was going on.

I got a second job and was working between the two when finally I realized nothing was going to be done about the situation so I quit. My supervisors then called me and asked me not to quit, they needed me, and they would talk to my boss about the situation. We set up a meeting time for all of us to meet and talk things out. I went to that meeting, listened to what they had to offer, then they brought my boss into the room and showed her the stuff I had printed off the internet that she had said about me on Facebook, and asked her to explain herself. She said she shouldn’t have to explain herself, it’s her freedom of speech. They then told her this could qualify as work place harassment and told her she could be terminated. She then retaliated saying that if I didn’t quit she was going to because she was sick of that place anyways. They asked me not to return for work the following week. My boss had been the manager of that branch for 9+ years, so I can understand how they would want to keep her rather than I who had only been there for 3 years.

I still don’t agree with everything that happened there. But I work full time at my new job, they are willing to work around my school schedule, and I love my bosses! 

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Remember the reader whose manager wanted to be her best friend and wouldn’t take no for an answer? Here’s her update.

I am very happy to report that I found a new job and started a few months ago. I am very happy in my current position and work for a great manager. I tried very hard to fix things up with my old manager but things didn’t work out.

For instance, I took one day off to interview for my new job and my old manager (the one who was my friend) demanded to know what I am doing on my day off. She got really mad when I refuse to tell her what I was doing on my day off. When I finally know for sure that I got this new job, I gave plenty of notice (one month) and she took it very personally. She made my last month at that company hell. But I bit my bullet, stay professional and got through that. Because of that, every other manager, including her manager had told me that, I am welcome to come back and work for them anytime.

Because I work in a very specific field, I tried very hard not to burn the bridge when I left. During my exit interview with HR, I didn’t tell them that I was leaving the job for her but rather to gain better opportunities at my new job which is partly true. Do you think that was right thing to do?

Also when I left, she told all my co-workers that they can’t hang out with me even on the weekends, which everyone in my old team saw it as very unprofessional. Needless to say they still keep in contact with me regardless of her demands.

That is all I have to report for now. Thank you so much for your help and everybody who commented on my post! Have a happy holiday.

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