April 2012

Here are a bunch of miscellaneous articles that I thought you’d find interesting –

1. This will either horribly depress you or not surprise you at all: One in every two new graduates are either jobless or under-employed, says this Associated Press article. If you’re in this boat, here’s some advice from me for new grads.

2. This is an excellent rundown of reasons that you should think twice before you hire an intern. They touch on this, but should have emphasized more that managing an intern takes a significant amount of time. If you’re hiring interns thinking that they’ll save you time, you might be in for an unpleasant awakening.

3. This is welcome: The EEOC has issued a new policy that prohibits employers from having a blanket ban on hiring anyone with a criminal conviction unless they can show the policy is truly job-related and rooted in business necessity, because such bans can have a disparate impact on minorities. Employers are allowed to consider criminal convictions in hiring decisions, but the EEOC says these should be individual assessments that consider the nature of the crime, how long ago it was, and how it relates (or doesn’t relate) to the job.

4. This is a great column from Suzanne Lucas, the Evil HR Lady, on why salary.com’s annual “what’s a mom worth” survey is dumb and kind of aggravating.

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When you get a rejection email, if you’re tempted to shoot back a reply, I strongly recommend that you wait a day to do it. Or at least a few hours. Otherwise, you risk sounding angry, defensive, or hot-headed.

Good replies: thanking them for letting you know or asking for feedback.

Bad replies:

“You’re making a mistake; I’d be a great candidate.”

“I’d think I’m at least worth an interview.”

… or anything angry, negative, or pushing back against the decision.

While a response like that might give you the momentary satisfaction of venting, it makes you look naive at best (lacking in smarts and interpersonal skills at worst) and carries the very long-term consequence of ruining any prospects with that organization in the future.

Seethe if you want to, but don’t hit “reply” until enough time has passed that the sting is gone. Or at least gone from your writing.

Also, these are old but good reads:

job rejections and vitriol, part 1
job rejections and vitriol, part 2
job rejections and vitriol, part 3

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“Tell me about yourself” is one of the most common openers to a job interview, but job-seekers are often unsure what interviewers really want to hear in response. Are you supposed to include personal information? Should your answer focus on selling yourself, or just give the facts? What is the employer really asking?

“Tell me about yourself” in a job interview means “give me an overview of who you are, professionally speaking.”  And there’s a reason this is asked at the very beginning of an interview; it’s a way of saying, “Give me some broad background before we dive into specifics.”You should be ready with a short-ish (like one minute) answer that summarizes where you are in your career, generally with an emphasis on your most recent job and the strengths of your approach.

Over at U.S. News & World Report today, I talk about how to do that. With examples! You can read it here.

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It’s short answer Sunday — seven short answers to seven short questions. Here we go…

1. Am I still entitled to severance pay if I find a new job quickly?

Am I still entitled to the severance pay promised to me if I find another job immediately after I was let go? A couple weeks ago, I let my boss know that I was going to start job searching. She had told me numerous times she likes to know if someone is thinking about leaving so she’s not blindsided. She agreed that I could stay until I found a job and she would help me search. A week and a half later, she called me and told me she was letting me go because she couldn’t risk me sharing company secrets/ trying to take clients with me. She offered to pay me for the week and give me an additional two weeks pay and told me I would be able to collect unemployment. Amazingly, that afternoon I got called in for a job interview and the next day I went in and got the job to start the following Monday (thanks in large part to all the tips on your blog!). My question is, am I still entitled to keep the severance pay/ chase after it if she tries to stop the check if she finds out I’m starting a new job? Nothing was in writing except for a brief email from her saying she was waiting on the checks to come and would send them in a couple days.

Generally, if you’re getting a severance payment, it’s independent of how quickly you find a new job — unless you have an agreement that says otherwise. You don’t have that agreement, so you’re still entitled to that severance. Of course, since you don’t have any agreement, you’d also probably have no way to chase after it if she changes her mind. This is why it’s smart to put things in writing. (It’s also smart for the employer; most employers make severance contingent upon you signing a “general release” promising not to sue for anything in the future.)

If what you’re actually asking is less about what’s legally required in this situation and more about whether employers view severance as something that should be rescinded if you get a new job … in general no, but there are certainly employers who would see it that way. But there’s no reason you need to announce your new job to your old boss.

2. My coworker was allowed to transfer and I wasn’t

My company has a relocation policy of not being allowed to transfer until you have worked there at least a year. My coworker and I started working around the same time. Now, eight months into the job, due to family reasons, she applied for a transfer and was given an exception—she is moving to another office. I tried the same thing, in order to be closer to my significant other, and was denied because I have not been here long enough. Would it be out of line to bring up that coworker and question why she was given the exception and I was not? I understand exceptions are exceptions, but this just seems blatantly unfair.

I don’t see any harm in bringing it up. Clearly they do make exceptions to the policy, so it’s reasonable to say, “I understand the policy, but I also understand that there’s some flexibility, as there was for Lucinda recently.” You may learn that they see your coworker’s situation as different from yours, of course, so be prepared for that.

3. Does “we’ll be in touch” mean “you’re not getting the job”?

I recently went on a second interview which lasted about an hour and forty-five minutes. I met with two department heads (the hiring managers), their boss, and that person’s boss, along with his number two person. Overall I thought it went extremely well, but in hindsight I realize that I might have put my foot in my mouth once or twice, though I’m not sure how much of a turn off it was. Once the interview wrapped up, one of the managers escorted me down to the lobby. Before we parted ways, we shook hands and the interviewer said, “We’ll be in touch either way.” My stomach dropped to the floor when I heard that. To me, “We’ll be in touch” usually means “We’re not interested and you probably won’t ever hear from us again.”

You’re reading too much into it. It might mean that, or it might mean nothing at all. It’s not a code phrase. I wouldn’t give that another thought.

4. Following up to reiterate your interest after applying for a job

Just wondering if there is any point in trying to follow up when a job posting specifically states something to the extent of “Due to the volume of applicants, only those selected for interviews will be contacted”? I don’t want to seem obnoxious or appear to be ignoring their instructions, but I also don’t want to miss an opportunity to reaffirm my sincere interest in a position, particularly if it is expected of a good candidate.

They already know you’re interested in the position, because you applied for it and said that you were in your cover letter (right?). It’s certainly not expected that you’ll follow up (unless you’re applying for a sales job, in which case the rules are often different), and it’s generally considered annoying. But if you absolutely must do it, make sure that you do it by email, not by phone.

5. Working with an over-sharer

I’m in the running for a job where I will be working closely with one other person under a supervisor. This other person would be someone who I met in graduate school (we are graduating together) and have taken courses with. I don’t know her that well, but I know her well enough because she is a person who shares. A lot. I am hopeful that this is due to the fact that we were classmates and not coworkers. I am a person who does not share a lot, especially with work colleagues — I want to have a mostly professional relationship with them. Do you have any recommendations for how to build a professional relationship with someone who (a) seems hell-bent on oversharing and who (b) views me more as a classmate then as a teammate? Is there hope for this job? (It is only a year position, so I may risk it anyway.)

You’re getting a little ahead of yourself here, but you’d just need to set boundaries from the start: Model the behavior you’d like to see her display, don’t do anything that would appear encouraging if she does overshare (such as asking questions, etc.), and make it clear that you need to focus on your work, including by explicitly saying it if necessary. Do this all from the start, so that you’re not stuck trying to have to correct her down the road, after the behavior has become entrenched.

And keep in mind that you’ve got more power in these situations than you think you do. It’s actually easier to set boundaries on this kind of thing at work (where you can cite deadlines or a need to concentrate) than in social situations (where you can’t always as easily bow out).

6. Pre-planned vacation when job-hunting

Last week, I applied for a full time administrative assistant job with a local health care services company and I found out yesterday that I have been shortlisted for an interview. I am really excited because this is the job I have been looking for but there is one concern — I have two pre-planned vacations coming up. The first is July 3-9 (I will be attending my cousin’s wedding vow renewal ceremony interstate) and the second is August 4-7 (I have to attend my godson’s christening – which is also interstate). Both of these were booked five months ago. My question is, when do I tell my potential employer about these trips because I don’t want to hurt my chances of getting this job.

Don’t bring this up during the interviewing process. Wait until you get an offer — at which point mention that you have these trips pre-planned and ask if it will still be possible to take them. If not, then you’ll have to decide if you want the job more than the trips, or vice versa. But this is a very normal situation, and it comes up all the time. Your employer won’t think anything of it. (Keep the reasons out of it though; they’re irrelevant, and attending your cousin’s vow renewal isn’t going to sound super urgent to most people).

7. Explaining that you left a job on ethical grounds

How do you explain to an interviewer why you left a job if the reason is that you found out that the business wasn’t managed ethically, so for your own personal morals you left? I’ve been working for a hair salon as a receptionist for six months, but I want to leave it now because I recently learned a number of things about the way the salon runs its business is fraudulent. To name one, the wages of a few of the other employees have been misrepresented on tax forms purposely to abide by state law, when in actuality they aren’t earning those amounts. So morally I don’t feel comfortable associating with such a business. How best would you suggest I explain this at a job interview?

“There were some problems with how they were handling payroll and taxes.” You don’t need to provide more information, and in fact shouldn’t, since you should show that you’re discreet and not someone who’s going to badmouth a former employer.

I wouldn’t get into talking about your morals, because (rightly or wrongly) that’s a good way to make an employer wonder if you’re going to find something to object to there as well.

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A reader writes:

During my lengthy job search, I have run into the following situation: I will get an interview, make a great impression with the hiring manager, and it seems to everyone that I’m a good fit for the job. Now, I understand that often they will find someone even better, but in these cases the hiring process gets stalled due to budget cuts. This just happened to me for the third time (with different companies). This last time, the in-house recruiter finally returned my email with a phone call, explaining that the hiring was “on hold” for this position, and that he didn’t know when it would start back up again.

As I have said, this is the third time this has happened to me, and I feel as though I should do something about it. This is a mid to advanced level research position at a biotech company and I really want this job. I believe that during the conversation, he said that there were only some entry-level positions still open. Should I offer to temporarily work at the position at an entry-level salary, until the budget problem gets fixed, and then work for the salary appropriate for the position?

I feel this would be a win for both sides. Even at an entry-level salary, I would make more than I’m making now doing odd temp work, I could get up to speed on the particular job duties, and they could temporarily get a professional-level worker for entry-level pay. Should I propose this idea to the in-house recruiter?

No. You will look desperate and become a less attractive candidate for the position you really want. They will wonder why you’re willing to take an entry-level job if you’re as good as they hopefully think you are. This may or may not be fair, but it’s highly, highly likely to be their reaction.

They also probably don’t really want to hire you for an entry-level position; they want to hire someone who is well-suited to and excited about doing that work. You can’t assume you’d be a strong candidate for those positions just because you’re qualified for something higher up — after all, there are tons of researchers who would be terrible receptionists or junior-level communications people, or whatever. “Entry-level” doesn’t mean you’re automatically going to be great at it.  Furthermore, they don’t want to hire you for that job, knowing that you’ll be biding your time until the job you really want opens up (at which point they’ll have to hire for the first one all over again).

I think you’re struggling with your lack of control in this situation, and you’re searching for a way to exert some control over it (“I feel as though I should do something about it”). Unfortunately, the reality is that you can’t. Your piece of this equation is to be an awesome candidate. Theirs is to have the right position open for you and to want to hire you. Neither of you can do the other’s part.

I can understand why you’re frustrated though. It does suck.

Update: The first commenter below pointed out that I may have read this wrong; the letter-writer sounds like she’s actually saying that she’d like to propose taking the original position (not an entry-level one) but at an entry-level salary. Whoops!  If that’s the case, my second paragraph becomes irrelevant, but the rest of my answer is the same: If you offer to work for an entry-level salary, you’ll devalue yourself in the employer’s eyes and become a less attractive candidate. You’ll also have trouble ever getting that salary increased, since you’ll have shown you’re willing to do the job for less.

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A reader writes:

Several months ago, a friend asked me to interview at his company for a position that was being vacated. I went to the interview with hesitation — it’s 50% less in pay and not in my field — but since I had been out of work for so long, I went anyway. After the interview (which felt more like training), I think we both realized that I was not his ideal candidate. A week later, he told me that he was offering it to someone who was perfect for the job. His intention was to bring the person in and offer it to them in person, but they never showed up and he was left with an unfilled position. That’s when he asked me to fill in for a few days while he looked for someone else. Since I needed work and he needed help, I said okay.

In the time that’s passed, I’ve learned that he’s a horrible manager. I often get contradictory directions. For example, he’s told me to manage the schedule, not to manage the schedule, and to take messages so that he can review them and tell me what to schedule. He’s asked me to focus on a time-consuming project which he wants completed ASAP, but yells at me when I don’t do the regular duties quickly enough. The project is a scaled-down version of something I did at a former job and would take a small team weeks to complete. As I am only one person, I estimate it will take months. When I knock on his door because I actually need his help, he yells, “What do you want, I’m on the phone.” Even though I only help out once or twice a week, he calls me at home to blame every mistake on me. It’s reached the point of ridiculousness.

A little side note: I’m the fifth person in this position in the past twelve months.

I’ve brought my concerns to his attention in a professional manner, respecting him as I would any boss, but it seems to have fallen on deaf ears. I’ve also offered to help in finding a more suitable, permanent employee, which he declined. I’m stuck! I want to quit but I’m just not sure how to handle it. I want to help him, but I’d rather keep my friendship than keep a paycheck. What should I do?

Stop agonizing and just quit. Seriously. You both agreed you weren’t well-suited for the work, you’re miserable, he yells at you, and he calls you at home to blame you for mistakes. It’s not working out, time to wrap it up.

Here are a whole bunch of ways you can say it:

“I really appreciate you giving me this opportunity, but I don’t think I’m well-suited for the work. I’ve decided my last day will be in two weeks.”

“I really appreciate you giving me this opportunity, but it’s clear we don’t work well together, and I’d rather preserve our friendship than the job. I’ve decided my last day will be in two weeks.”

“Thanks for giving me the chance, but this isn’t for me.”

“I’ve decided I need to focus more time on ___.”  (Fill in the blank; it could be anything — job-hunting, family stuff, watching re-runs of Top Chef, whatever.)

“Dude, you’re yelling at me and calling me at home on my days off to blame me for things. This isn’t working out, so let’s figure out when my last day should be.”

Figure out which of these approaches you’re most comfortable with, and then just say it. Agonizing won’t get you anywhere; it’ll just make you even more unhappy and prolong the day of reckoning.

And seriously, do not work for friends. 99% of the time, it is disastrous.

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A reader writes:

I am an 18-year-old college student looking for an entry-level part-time job. I have been trying to prepare my answers ahead of time to some of the common questions, and I have examples my previous work experience with things like “dealing with an angry customer” and all that. I am trying to improve my interviewing skills because I am frustrated that I haven’t been hired anywhere, but my mother told me not to over-prepare and I should “be myself” and “say what I really think” instead of trying to tell them exactly what they want to hear. I try not to look phony but I don’t think this is the best advice. What do you think?

Well, it’s certainly true that you should be yourself rather than telling them what you think they want to hear, but that doesn’t mean that you shouldn’t prepare. Thoroughly preparing and practicing for an interview is one of the best ways to do well in them.  Let’s break this down a bit.

“Being yourself” is important so that you’ll end up in a job and culture that’s a good fit for you, rather than one where you’re miserable or don’t do well. So that means that you shouldn’t hide your personality or put on a very stiff and formal interview persona. You need them to get an idea of what you’re going to be like to work with day-to-day, because if it’s not a good fit, you both need to know that now. Otherwise you risk ending up in a job where you’re both uncomfortable with each other (or worse). For instance, if you’re naturally bubbly and they hate bubbly, it’s important that they see that in the interview so that you don’t end up in a job where they’re constantly nagging you to be less bubbly, when you can’t.  (You might be thinking that you just want the job anyway, but trust me, you don’t want to work somewhere that wants you to be something you’re not.)

Now, obviously, your professional self is probably a bit different from your social self. So “be yourself” really means “be your professional self.”  You’re not going to slouch halfway down in your chair during the interview, or tell a dirty joke, or refer to a customer as a d-bag, even if you do those things outside of work. We’re talking about your professional self here. You probably still have some personality at work, but you put a professional sheen on it, right? That’s the self you need to be in the interview. (And if you haven’t had a job before and you’re totally baffled by what I’m talking about, then just be warm, friendly, and polite. And really, at 18, just being really polite and eager to work — not eager to make money, but eager to work — counts for a lot.)

But none of that has anything to do with whether or not you work on your answers ahead of time and practice your interviewing. You should absolutely should do those things, because they’re key to doing well in an interview. That’s especially true of the sorts of questions you referred to, like “tell me about a time when you had to deal with an angry customer” or any other “tell me about a time when…” question. Practicing answers ahead of time means that when you’re sitting in the interview and get asked one of these questions, you actually have a good answer ready, rather than trying to wing it and maybe not being able to come up with a good response right away. If you practice, those answers will be easily retrievable in your brain and you’ll be less likely to stumble over your answers.

Preparing and practicing makes a huge difference. (In fact, I have a whole guide that talks about how to prepare for an interview, and it is awesome.)

That said, there is such a thing as over-preparing, where you’re doing so much that you’re stressing yourself out. The litmus test:  Is your preparing making you feel more confident? If you’ve passed the more-confident stage and gone into the agonizing-and-freaking-out stage, then you might want to pull back a bit. But in general, preparing is incredibly helpful and a good thing to do.

Overall, it sounds to me like your instincts are right on how to approach this stuff. Follow them.

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In a disagreement with your boss, is it ever acceptable to go over your boss’ head to his or her own supervisor? While in most cases, your employer will want you to work things out directly with your manager, there are times when it makes sense to take an issue to someone higher up — but it’s tricky to figure out when that is and isn’t the case, and doing it when you shouldn’t can really backfire on you.

Over at U.S. News & World Report today, I talk about how to figure out when it does and doesn’t make sense to go over your manager’s head. You can read it here.

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It’s wee answer Wednesday! We’ve got interviewers who don’t ask any questions, a coworker with a secret sex life (oh no!), and more. Here we go…

1. Can I require exempt employee to keep certain hours?

I have 3 exempt-level employees and 1 non-exempt employee. The exempt employees are arriving and leaving work, basically whenever they feel like. I get that “exempt” is not “hourly” and that they don’t have to be tied down to clocking in and out, etc. However, just because you’re exempt doesn’t mean you can come and go whenever you feel like, right?

You can require exempt employees to work certain hours. What you can’t do is to dock their paycheck if they don’t; that’s where the law on exempt workers come in — they must be paid their full salary for any week in which they do any work. However, you can require them to work certain hours and discipline them for not working your required hours (including firing them for it if it gets that serious). In other words, the law dictates how you pay them, not how you manage them or what you require of them.

If you want them there certain hours, tell them and hold them to it. (Although how rigidly you enforce this should depend on what the work really requires; many jobs allow for some flexibility.)

2. Office is gossiping about coworker’s sex life

While I was not at work, I received an email over a social networking site from a coworker. To make a long story short, this email contained explicit photos of one of my male coworkers asking for sexual favors on Craig’s List. The co-worker who sent this prefaced the email with, “What do you think we should do about this?” Well, I am stumped, and to make matters worse, I work with this guy every day and we work with kids. Although nothing in the ad suggested putting children in harm’s way, I am shocked, saddened and just plain worried. This guy is trained as a youth leader! It is all over my place of employment now! It seems most people know about this fake/real ad. Also, I enjoy working with this person, while a majority of my co-worker’s can’t stand the guy. I just don’t know what to do in this situation. I have thought about prining this information out and leaving it on his car with something like “hey, what is this,” or “please take this down.” But, I am thinking this is not my place, but working with this guy everyday is just starting to get uncomfortable. I also have a feeling he really doesn’t know about this. What should be done if anything?

Wow. You all should mind your own business. His sex life has nothing to do with his job or with any of you, and I hope you’ll point that out to your coworkers. (That said, the guy is dumb for including identifying photos in his ad.)

3. Have I alienated this staffing agency?

After many years of searching for full-time work, I received a call from a staffing agency regarding a long-term temp position. I did interview and get the job, where I worked for five months until the assignment ended. While employed, my pay rate was $14/hr. When the agency vowed to help me keep working, the recruiter called me to offer me a position paying $9/hr and located about an hour away. I politely declined and explained the lower pay and far location wasn’t beneficial to my present financial situation. I have not heard from the recruiter since I turned it down. I assume they weren’t very happy that I didn’t accept. Do you think they will still assist me in my job search or should I just cross this agency off my list?

I don’t know. It was reasonable to turn down the position, but they’re not necessarily reasonable people. The only way you’ll find out is by making contact with them, letting them know you’re still interested in working with them, and seeing what happens.

4. Out-of-state jobs that require a local driver’s license

You’ve written before about the challenges of applying to long-distance jobs. Another aspect of that which I’ve recently encountered is job announcements that list a valid state driver’s license (for the state where the position is based) among the qualifications/requirements. Since I don’t yet live in that state, I currently hold a driver’s license for my own state and not the one listed in the requirements. I can and would get one if I lived there. Is this a way of weeding out non-local candidates? Is it something that isn’t really expected at the time of hiring but that the employee can and will acquire it at the start of employment? Is it another point to address in a cover letter?

If you have a driver’s license in your current state and are confident you’d be able to quickly get one in the new state as soon as you relocated, I’d assume you meet this requirement. I’d look at the requirement more as “definitely will have this by the time you start.” If someone has a problem with it, they can let you know, but otherwise I wouldn’t even bother addressing it.

5. Interviewer asked if I’ve seen immoral behavior

I am a college freshman and would like some advice on how to answer an interview question that stumped me. The question was along the lines of, “Have you ever seen somebody do something morally wrong or bad? If so, what did you do in response?” This question came up in an interview to become an RA, and quite frankly, I was stumped. The interviewer told me it didn’t have to be anything illegal, just unethical. I couldn’t think of anything and said so, which was probably a bad idea, but the interviewer still pushed me for an answer. The reason I didn’t have an answer is because the things I’ve seen people do that are bad and that aren’t illegal include spreading untrue rumors and just general rudeness. I eventually answered with that, but I could tell the interviewer was unimpressed just by the bored look on her face. This really makes me worried because I’m afraid telling someone not to spread a rumor just makes me seem like I associate with a bunch of elementary schoolers. However, I certainly don’t want to lie either. How should I answer this question if it comes up in the future?

Don’t lie. You answer questions about your experience with what your experience has given you. Since it was an RA position, they probably wanted to know how you’ve handled situations where someone stole, cheated, or so forth, but you can’t make up something that didn’t happen. You could, however, say that your general principles for handling unethical behavior by others are ___. (Think twice about wanting to be an RA though. The bigger dorm room might not be worth the constant and weird interruptions.)

6. Including company links on a resume

Is it weird to write a company’s website into your resume? For example, I work for a company that does great work but isn’t too well known. I feel like by including the company’s website address after its name and location, it might help the employer understand, if in fact they are even interested.

Meh. If they want to look at the company’s website (and they almost definitely don’t on the initial screening), they can look it up online. I wouldn’t clutter up your resume with a bunch of links.

7. Interviewers who don’t ask any questions

What’s with the kind of interview where you go in and the interviewer just describes the job and doesn’t ask you any questions? I once had an interview like this for a receptionist position at a hair salon. She told me in great detail about the job, its duties, and what sort of skills and availability they wanted. It was brief, and she didn’t ask me any questions about my experience, personality, skills, job history – or anything whatsoever. What’s up with this? Is its purpose to gauge your character from observation so it doesn’t matter if you say anything? Is it a secret test where the interviewer is waiting to see if you assertively and deftly provide your own sales pitch for your abilities and skills? Or is she just someone who doesn’t know how to interview? I have a friend who recently had this kind of interview, too, for a retail position, and am curious.

Believe me, there’s almost certainly no strategy behind it. It’s just someone who doesn’t know how to interview.

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A reader writes:

Ahead of my last performance review, I asked if my manager would support me if I asked for a promotion. I respect his evaluation of my work, and it was a genuine question; I made it clear that I would be happy if the answer was “no, you still need to work on ______.”  Happily, my manager said he would support a promotion for me; he said my work had been very strong, that I had grown in my role and that he felt I had earned one.

However, when he took it to upper management, the answer came back that there was no room in the management structure for a promotion for me. Apparently creating a new role would mean the company had to create a similar role in all other departments structured like mine, of which there are four, and there isn’t money for four new junior manager positions.

When he told me this, I asked for a new job title instead. He agreed and said I could use a new job title on my email signature and professional groups such as LinkedIn, but not on any material the company puts out, as it “wasn’t a real promotion.”

In my official performance review, I remembered your advice about how to move up in a company and asked if there was any more work I could take on to prove my abilities and train up. My manager said that I should come up with ideas for additional responsibility on my own and propose them, rather than simply asking him for more work to do.

I came up with three ideas: assisting with our department’s side of a major project (vetoed: my manager wants to keep control of this, which is fair enough); taking managerial responsibility for training new team members; and managing freelancers and temp employees (both vetoed: my manager thought it would be confusing for the employees). Trying to get an idea of what would be useful so I wasn’t just shooting in the dark, I asked him if there were any aspects of his workload that I could help with. He said no and reiterated that ideas for more responsibility needed to come from me, not him.

In my review I was awarded a 5% pay raise, which I was extremely pleased about. However, in the actual review, although I asked for solid benchmarks and guidance, the goals my manager suggested simply read “continue to improve on [job task], [job task] and [job task]” – which in other places he says I excel at.

Last week I learned that one of my colleagues on my level has been doing some work with another department on an interesting project, which would offer some useful experience for me outside my core skills. I asked if they needed more help, and I was told they did, as they had some temps in who were not doing optimal work. I asked my department head whether it was possible for me to contribute to this project, and was told that it was an upper management policy not to have people working across departments too much, as it “might distract employees from our core areas”.

I am really at my wits’ end on how to try to grow in my career and gain more skills at this company. I really like my co-workers, the culture and the content of the work, so I’m not ready to jump ship yet (although I have been looking around for new work). I honestly wouldn’t mind if I was told I needed to improve in my current position, or that I wasn’t ready to move forward, but all the feedback I have gotten is that I am doing a superlative job and that I would do very well with more responsibility. I’ve tried asking if there is anything in my current role my manager is worried about, or if there is any aspect of my work that he thinks might suffer if I took on more work, but he says no.

I just can’t figure out how to get more responsibility and experience when every time I ask for it, it seems to be vetoed for one reason or another. I’d like to acquire more professional skills and move forward, or learn where I need to improve and do that, but I can’t figure out how!

Well, you might not be able to do that in this job, but it’s worth a few additional steps before you conclude that.

First, it’s possible that you just need to aim your sights slightly lower. Okay, you can’t train new employees or supervise temps, but could you write a manual that would help train them to do their jobs? Could you create FAQs for the departments? Are there other needs that you can spot if you look around, things where you think “it would be really helpful if we had __”?  You might try suggesting some things like this and see if it gets you anywhere.

But if not, then you need to have a candid conversation with your manager to find out what’s going on.

Now, ideally, your manager would be working with you to figure out how you can develop within your current position. But he’s excluding himself from that process, presumably because he doesn’t see it as a top priority for him to spend time thinking about. That could indicate that he’s generally swamped with other things, or that he’s someone who doesn’t get the value of retaining great employees by providing them with opportunities to grow, or that he’s honestly not all that concerned about retaining you. Or it could indicate that this role just isn’t conducive to the types of development opportunities you want, and he’s too wimpy to just tell you that directly.

But since he told you to come up with proposals on your own and you did that and got shot down each time, it’s reasonable to go back to him to raise the subject again. This conversation isn’t to force him to help you identify what new responsibilities you can take on; it’s to find out if that’s even possible in your role. Explain that you’ve been trying to take his advice and propose new responsibilities on your own but that all of them have been vetoed so far, and then say this: “I heard you when you said I should propose these on my own, but since it sounds like none of them have been what you were envisioning, I hoped we could talk about what types of things would work on your end. I don’t want to keep bothering you with requests that you need to turn down.”

If he’s still unwilling to make suggestions or do any thinking about this himself, then say this: “Realistically, do you think there’s anything I could propose that will work? If the reality is that my current role just isn’t one that allows for that, I’m okay with hearing that.”

If you just get “grumble grumble figure it out yourself,” then I’d conclude that you’re probably not going to be taking on many new responsibilities in this position. So then you need to figure out if you want to stay in this position knowing that, or if that makes you want to look for a different job somewhere else.

While it’s true that good managers help their best people grow, it’s also true that not every situation allows for that — either because of a bad manager, or because of the nature of the job, or because there are simply limited advancement opportunities at that employer. Figure out if that’s what you’re dealing with, and then proceed accordingly.

You can read an update to this post here.

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