A reader writes:
How should I approach it when I need to chase down my fellow colleagues and manager about matters that require their prompt assistance and attention? For instance, my senior colleague, who is based in another state, usually emails me to follow-up on certain issues that require clearance on my end, that is, I need to obtain approval from my boss. But despite sending 1-2 email follow-up emails to my boss asking for his approval on the issue on hand, every time I check in with him (face-to-face) his reply is, “I haven’t seen it yet.” How do I go about asking him to please take a look at my email that contains some editorial feedback from him before I can forward it down to my senior colleague?
Honestly, I have been “complained” about once or twice by my colleagues to my direct supervisor that I had been too “fierce” when it comes to asking them to reply me on certain emails. Since then, I have toned down my way of asking them things, but it hasn’t brought much good to me either, since they’re not taking my requests seriously when I’m very nice about it. Please help me out here!
You can read my answer to this question over at the Intuit QuickBase blog today.
Plus, three other careers experts are answering this question there today too. Head on over there for answers…