June 2015

how to build better relationships with other departments

Ever seen those people who seem to know and work well with everyone in your company, and as a result get things done faster and better?  You can become one of those people too, if you put some effort into building relationships with other teams. Doing that isn’t just about building personal relationships – although […]

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my friend is a terrible coworker

A reader writes: I work in the same small office (around 30ish people) as one of my good friends. We went to college together, and after grad school she had better luck finding a job than I did and helped me get this one. We were roommates for three years, though we mutually agreed to […]

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candidates who don’t respond to interview invitations

A reader writes: I have recently begun a position where I do a lot of applicant screening. I review resumes, conduct phone screens and participate in in-person interviews with my boss. (Thank you so much for your columns! They’ve been invaluable to me in looking for great candidates). I’ve always agreed with you that it’s […]

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5 trends that are making your work life harder

Some recent workplace trends are good ones – such as the increase in telecommuting, a growing call for paid sick leave, and the gradually closing pay gap between men and woman. But not everything is moving in a worker-friendly direction; with many other work trends, employees are getting the short end of the stick. Here are […]

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how to deal with customers hitting on support reps

A reader writes: I work at a smallish software company (just under 100 employees over 2 locations). I’m middle management in the technical support department, and we have a live chat system that we use to interact with customers. We usually have our pictures up in the chat window so people know who they’re talking […]

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weekend free-for-all – June 27-28, 2015

This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. (This one is truly no work and no school. If you have a work question, you can email it to me or post it in the work-related open thread on Fridays.) Book Recommendation of the Week:  […]

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