open thread – August 28, 2015

by Alison Green on August 28, 2015

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about. If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers.

* If you submitted a question to me recently, please don’t repost it here, as it may be in the to-be-answered queue :)

{ 1,390 comments }

{ 1,390 comments… read them below }

  1. badger_doc*

    I posted a comment in response to Mike C about bullying in the workplace on Wednesday, and I really want to keep the thread going. It might sound strange to ask people to post their worst workplace bullying experience, but I think it will not only help other people who feel bullied, but also potentially the bullies themselves. For people who are being bullied, you are not alone and perhaps people can offer ways of getting out of or coping with the situation. For bullies, maybe you will recognize yourselves in some of these stories and stop your behavior because of the impact you can have on others. So, AAM community, what is your workplace bullying story? I’ll post mine in the comments below.

    1. badger_doc*

      Mine isn’t as bad as some of the ones I have heard about, but it has made me reflect a lot on how I interact with others. At my last job, our team interviewed someone for a new position and none of us thought he would be a good fit. His manager hired him anyway, despite our protests and he tuned out to cause all sorts of problems within the office with various people. With me, he was pretty passive aggressive. When people were around, he would make it a point to be extra drippy sweet. When we were alone in the lab and I did something he didn’t like, he became more aggressive. For example, there was one day he had the radio on in the lab so loud I couldn’t concentrate on my work. When he left, I turned the radio off. When he came back he got in my face, fists clenched, and asked what my problem was. I politely said I couldn’t work with that loud of music playing. He flipped out, went to my manager and accused me of being hostile. A couple more instances of this kind of behavior, and I was put on a PIP for not getting along with my coworker. He was pretty savvy about figuring out how to alienate me and another coworker. Luckily we both had good relationships with our bosses and they, to some degree, saw through the behavior. But he was the ultimate reason I started looking for another job.

      My mistake in the whole thing was not standing up for myself. I took the advice my parents always gave me when I was in school – just ignore him and he will get bored and go away. Instead I should have stood up for and defended myself by telling him to step back and that it is not respectful to use that tone with me. In addition, I have learned that the first person to go to management with an issue is always the victim, so I would probably approach management right away if I ever found myself in another bullying situation. I think he got away with a lot more because he played it off as me being the problem and manipulating those around him. Hopefully this can help someone else who might be in a similar situation! Stand up for yourself and do not be intimidated!

      1. Could be anyone*

        Agree about the first to management. Too often the first to complain/report is considered to be “right”.

        1. TootsNYC*

          I saw that so often in my internship/first job (I interned one summer and came back the next as a fill-in). Both times I saw outside the managing editor’s office (different person in the role).

          Whoever got to the 2nd M.E. first was the one that had him going down the hall and yelling at the other person in the dispute (sometimes between edit & art): “Why won’t you do this, you need to follow the editor’s/designer’s direction.” I would often end up in a position to hear the conversation, and -every single time- he ended up backing down and deciding that the non-complainer was the one with the right solution.

          The 1st M.E. always said, “Oh, let’s go talk,” and then he just asked questions. Then when they were all done answering his questions, the right solution had actually been proposed and acquiesced to by THEM. Then he’d say, “OK, that sounds good, let’s do that” and go back to his desk.

          That 2nd M.E. also bullied the woman who had been my supervisor there. After I left; she told me this story later.
          He called her into his office and was yelling at her–yelling–shortly after quitting time. The publisher stopped by and said, from the hallway, “Who are you yelling at?” He was clearly not approving.
          The guy says, “Oh, my wife is on the phone.” He’s flat-out lying–my friend is sitting just around the corner from the doorway and the publisher can’t see her.

          My friend said, “I wish I had stood up and walked over and said, ‘No, actually, Mike is talking to me.’ I don’t know why I didn’t.”

          That’s made me want, every time, to drag these little nastinesses out into the open. Make them visible.

      2. Nonniemoose*

        I also agree about being the first to go to management. I learned that the hard way by trying to be an adult and not bringing an incident to my manager because I thought it was over and done with.

      3. Seal*

        My parents told me the same “ignore them and they’ll go away” nonsense about bullies. It took me years of being bullied before I realized that this is absolutely the wrong strategy to take. The only thing that works with bullies is standing up to them and letting them know that you can’t be pushed around. Bullies are cowards with poor self-esteem who put others down to make themselves feel better. They are people to be pitied, not feared.

        1. Blurgle*

          That doesn’t work either, unless you are powerful enough to pose a threat. Standing up to them when you don’t can and will backfire spectacularly, making things massively worse.

          In my experience there’s little to nothing you can do about bullies except to avoid them.

          1. Blurgle*

            Oh, and they aren’t all, or mostly, pitiful cowards in my experience. Many of them are frank sociopaths.

            1. So Very Anonymous*

              Yup. Is why I’m skeptical of the “oh, you just need to stand up to them” thing (cf. also the discussion on the domestic-violence thread, parallels “oh, you just need to leave abusive partner”) — shifts the blame in funny ways to the target rather than keeping it on the bully. Like, if you’d just stood up to them, they would have stopped, but since you didn’t, it’s all on you now.

              1. Blurgle*

                It’s all specifically and deliberately designed to put the blame for not stopping abuse on the victim.
                Nobody wants to confront a bully of any kind. Much easier to blame the victims and in addition reassure ourselves that it will never happen to us, oh no, we’re too smart for that.
                Hence the stereotype of spousal abusers as ignorant poor rural men. The real targets of that stereotype, the ones really being belittled, are the victims, who must be pretty stupid and worthless to put up with it, huh? /s

                1. Anna*

                  So there’s no option? If you stand up to them it might not work, but ignoring them doesn’t work either. It’s not about blaming the victim, but in some cases the people being bullied need to take action of some sort. What would you recommend instead?

                2. Blurgle*

                  Leaving. The point is, often there IS nothing you can do to stop the bullying, and putting effort into stopping what you cannot control or change is not going to help you or anyone.

                3. Blurgle*

                  And I know that’s not always possible, as in the case of the domestic abuse victim who often has been isolated from family and friends, has lost all financial control to the point they can’t buy a tank of gas or a bus ticket, and has been browbeat into thinking he causes the abuse and it would stop if he would just find the right way to handle his partner.

                  But the fact still stands that the victim is not capable of controlling the abuser. The abuse is at the abuser’s discretion, and nothing will change that.

                4. Observer*

                  @Anna, sometimes there really is no really good option. In terms of bullying in the workplace, as often as not, you either the help of the higher ups in your office, or you need to find another job. The idea that someone should have to find a new job because of a bully is massively unfair, and any workplace that allows that to happen really has to answer for it, morally speaking.

            3. Mike C.*

              I’m really torn on this issue, because I think you are making some great points about victim blaming and power imbalances.

              On the other hand, I can think of times were I dug my heels in, got really pissed off and defended myself against a bully in the workplace and they backed down and didn’t treat me as an easy target anymore. Those successes gave me the self confidence to believe, “I deserve to be treated with dignity and respect and f*** anyone who says differently”. It’s really empowering if it works out for you.

              Yet in the end, it’s never the victim’s responsibility to end the bullying or for “letting it continue”. Sometimes standing up for yourself will get you knocked down even harder than before. Other times it’s an effective solution or at least a way to reduce the harm being done.

              Honestly, I think it’s a really complicated issue that doesn’t have any easy solutions.

              1. Blurgle*

                I think there’s always the possibility that the bully isn’t targeting you specifically but because she needs a target. However, some bullies – the majority I’d warrant – do target people for specific reasons such as age, experience, race, sex, weight, religion or lack thereof, disability, or personality, and those victims aren’t going to find acting strong will help.

                Which is also why you can only go so far with parallels between workplace bullying and domestic abuse. The domestic abuser always targets her victim specifically.

                1. Natalie*

                  Ultimately I think it probably depends on the bully, and thus the person in the situation has to trust their instincts. As a bystander, it’s definitely inaccurate to say “oh, just do this, oh, just do that” because I don’t have any read on a bully. But it’s similar wrong to say “this or that never work”.

                2. TootsNYC*

                  I think they almost all need a target.

                  They need the “juice” that they get from bullying. If you weren’t an attractive target, they’d choose someone else. I firmly believe that bullies pick their victim ONLY because they can get away with picking on THAT person.

                  Sure, they pick someone who’s geeky, or weird, or on the spectrum, or fat, or a different race. But they pick them, and they continue with them, because they can get away with it.

              2. Elizabeth West*

                Sometimes bullies back down because it’s easier to bully someone who DOESN’T fight back. They just find another target. They’re like those thieves who go through parking lots looking for unlocked cars—much easier to nick stuff out of an unlocked vehicle than to break into one.

            4. Observer*

              I agree on the “pitiful” part, but cowards? Oh, yes. Sociopaths are not necessarily brave, you know.

              That doesn’t always make standing up to the bully a safe or effective response.

            5. Artemesia*

              Exactly. Doofuses seems to have gotten their memes about bullies from the Andy Griffith show where Opie punches out the big mean bully and they are friends forever. In fact bullies usually feel that they are victims and totally justified in lashing out. And they are often sociopaths who enjoy inflicting pain. A person who has no power or leverage cannot ‘stand up to them’.

              1. TootsNYC*

                I think the solution then is to figure out how you can get power or leverage. You might be able to–but you need to think about it creatively.

                And if you can’t–well, your ultimate power is to leave the job.

          2. asteramella*

            I agree.

            I also think “ignore them and they’ll go away” is terrible advice to give to women/girls being bullied by men/boys. Culturally we are already told to be passive and just wait for an episode of violence or aggression to be over, to smile and pretend it’s ok. It reinforces the instinct to freeze and do nothing when someone, especially a man, is being openly hostile or violent towards us.

            1. Blurgle*

              And that’s an interesting point, because freezing totally is an instinct that has to be trained out.

              They talk about the “fight or flight” instinct, but it’s actually the “fight, flight, and freeze” instinct, and “freeze” is the most common component of it. You don’t get rid of that instinct by being “strong” or just wanting to: you have to actually physically be trained out of it. That’s what a lot of military and first responder training is designed to do: not yo stop people from running away but yo stop them from freezing up.

              1. Blurgle*

                One time I type out a knitting pattern with a lot of yarnovers (abbreviated yo) in it and my autocorrect goes hogwild. Apologies.

          3. Matt F*

            In the perverse social universe that is high school, there are two types of bullies in my experience: the loser bully who bullies for their self-esteem and the higher status bully who does it for fun or to assert their place in the social hierarchy. Following the standard bully advice and standing up to the loser bully may actually work; they’ll just go onto another target. Doing the same thing with popular bully will result in swift and brutal retribution, as their place in the social strata is at stake. Losing face will be a disaster to them, so the conflict will only escalate until someone capitulates or is badly hurt or killed.

              1. Charlotte Collins*

                And this is why power dynamics get into it when you’re bullied at work. If the person is at your level, you might be able to stand up to them with good results. If the person is your boss or somehow above you in the hierarchy, it won’t work unless you have someone at their level who’s willing to help you.

            2. TootsNYC*

              Doing the same thing with popular bully will result in swift and brutal retribution, as their place in the social strata is at stake. Losing face will be a disaster to them, so the conflict will only escalate until someone capitulates or is badly hurt or killed.

              This is why bystanders have so much power to stop bullying. If someone who is not the target launches a counterattack, the retaliation is harder to create. If it’s just one person, the counterattack might succeed. If that bystander has three other people who say, “Yeah, that was kinda mean!” there are too many people to go after.

        2. Squirrel*

          There are times when this is appropriate. If you don’t present yourself as a target, i.e. you ignore the teasing or whatever, some bullies *will* move on. Sometimes this will make the bully more determined to get a rise out of you though. It takes a greater emotional intelligence than most children have to be able to figure out what is the correct course of action though (figuring out what kind of bully they’re dealing with). As adults, “mild” teasing/bullying (which I would characterize as the FB posting thing from yesterday, something somewhat “harmless” and not at all actual harassment) can be ignored, anything more should be stood up against and have a stop put to immediately.

          1. TootsNYC*

            They won’t move on as long as they are getting what they need–and they aren’t after -your- reaction.

            They’re after the reaction of everyone around. Or, they’re after the NONreaction of everyone else.

          2. Durant*

            In my view it was more than mild teasing in that the individual was also taking full credit on projects. That rises to a whole different level, and is a greater breach of trust.

        3. TootsNYC*

          Having been bullied–I agree that’s completely the wrong tactic.

          Bullies are picking on you because you–and others–can’t or don’t stop them. They don’t want to get a rise out of YOU. They want to get a rise out of the knowledge that they just did something mean and NO ONE STOPPED THEM!!!
          If other people know they got away with it? Even better. That’s why bystanders have such power to stop bullying. The greatest “nourishment” for a bully is the knowledge that everyone saw him get away with it.

          Blurgle is right–you have to be strong enough to pose a threat, so you need to be sure that whatever you do is going to hurt them.

        1. Merry and Bright*

          Yes!! Only someone who had never been bullied could seriously dish out this advice.

          1. WorkingMom*

            Really – the good advice is to keep friends close, enemies closer, and fight smart. Be better at playing the game than they are.

          2. Observer*

            That’s actually not true. As Squirrel points out, there are some bullies who are like that. Not all, of course, so you need to figure out which is which.

            1. afiendishthingy*

              I’m a behavior analyst and work with kids who engage in a lot of challenging behaviors. And I love to nerd out about applied behavior analysis so here you go. (Unfortunately my specialty is kids with developmental disabilities, not toxic workplaces, but I’ll do my best.)

              There are a lot of variables here, such as –
              1) function of the bullying behavior – Interventions should be function-based, meaning that you:

              a) identify the reinforcer(s) that are maintaining the behaviors (what the bully is gaining from bullying, or what bad things they’re avoiding)
              b) withhold that reinforcement when the bullying occurs
              c) deliver that reinforcer when the bully engages in other, positive behaviors (this step is very often left out when trying to change a behavior so the person just finds another inappropriate way to get what they want)

              The “ignore them and they’ll leave you alone” advice assumes the function of the bullying is attention. It probably is for lots of bullies,but NOT NECESSARILY ALL. The kid at school could be stealing someone’s lunch because he’s hungry, or he steals your favorite toy because he really wants that toy. Or they’re trying to avoid others focusing on their shortcomings by loudly pointing out the victim’s. Or maybe your boss just plain enjoys yelling, feels less stressed after, whatever. S0 ignoring these bullies won’t solve anything.

              Even if the bully is looking for attention, telling the victim to ignore the bully won’t necessarily fix the problem. For one thing, the function could be attention but not (or not only) the victim’s – could be the teacher’s (or upper management’s or other coworkers’). Also:

              2) “Ignoring” an attention-maintained reinforcer is called extinction and it’s very difficult and often impossible to implement correctly. If the bully has received attention for their behavior before, they’re not going to give up easy. If you don’t give them the reaction they’re looking for right away, they’re going to up the ante and behave more and more outrageously until you do react. And if you do react after that huge escalation, in the future they’ll just get to that escalated behavior quicker to get what they want. And even if you manage to ignore successfully, everyone around you isn’t going to, and if the bully wants their attention too then nothing’s been fixed.

              So basically it’s all totally bully and situation-specific, and “ignore them and they’ll go away” is usually not good advice.

              1. Observer*

                So basically it’s all totally bully and situation-specific, and “ignore them and they’ll go away” is usually not good advice.
                That’s true.

                I would also say that, other than figure out the specifics of YOUR situation and to get help from others IF that exists, most of the advice dished out to victims of bullies is usually not good advice. There is just enough truth to them to sound good,except that what turns out to be a good idea is so situation specific and there are so many different ways that something could play out that it really is really unrealistic to say “this is what works”.

        2. Not So NewReader*

          I wonder how many adult “kids” are still angry with their parents for giving such disconnected advice.

          1. Dr. Johnny Fever*

            My mother used to tell me to ignore the bullies because they were just jealous of me. I am still angry about the untruth in that.

            2. Anonymous for this*

              I got that, too, and even as a kid that was so obviously untrue. Riiiiiiiight, being sent into a corner with a tape player every day so that I could fail (daily!) the math basics test everyone else passed weeks ago because I got moved up a grade right after those basics were taught, that’s a sweet deal! Who wouldn’t be jealous??

              My takeaway from that was “what do I have to do to make them LESS jealous, then?” Also not a great lesson for a little girl.

          2. Lindsay J*

            I am. I’m angry at the teachers who watched the bullying happen and did nothing, too.

            I was suicidal at 11 years old because the bullying was so pervasive and the only advice or help I was ever given was “ignore them and they’ll go away”, “talk it out,” and “boys tease girls because they like them.” And I lost my locker privileges for the year and had to carry around 40lbs worth of books the one time I stood up to any of the bullying.

            I don’t know what the right solution was. I just know ignoring them didn’t stop it. Talking it out works when there is a disagreement and both sides want to find a solution – it doesn’t work when you’re being bullied for being too butch or having an overbite. And the gentle teasing that happens when a boy likes a girl and doesn’t know how to show it and the teasing that happens when people view you as subhuman are very different teasing and obvious to anyone seeing it, the victim including.

            The only thing that ultimately worked was waiting for everyone to grow up.

            1. I'm a Little Teapot*

              I always thought the “boys tease girls because they like them” explanation was bs and a horrible message too. So the girl is supposed to be fine with being treated like crap when it’s because some creeper “likes” her? In my mind that makes his behavior even worse – if he bullies girls because he likes them, he is a misogynist and likely future domestic abuser who feels he has the right to treat girls he finds attractive any way he wants, and telling a girl she should be OK with it is telling her she should be grateful for any svrap of attention from a Big Important Man, because catching a man matters regardless of her feelings about him.

            2. Anonymous for this*

              Oh, Lindsay, I’m so with your 11yo self. The only time I ever got into trouble in school (I was too withdrawn otherwise from all the teasing :( ) was when, after years of teasing, I hit another girl who had pulled down my skirt while I was sitting in the cafeteria and held a cold carton of milk against my back. What I learned from that was, anyone can do anything they want to me, with no consequences, and, if I react in any way, I’m the one to blame. Also not great lessons for a young girl.

    2. Not me*

      I wasn’t her target, since I didn’t give her enough material to work with. She tried to bully my coworker and our manager. She constantly complained about her workload, put down others’ work, shouted, threw things, hit things, and picked fights. Eventually she got herself so worked up during a conversation with our manager that she quit!

      I really regret not stepping in when she picked fights, and not asking her to stop when she beat up her desk. I hated her behavior, but I never said anything about it to her, our manager, or anyone higher up. I was pretty intimidated and I didn’t think about what could be done about it.

      1. TootsNYC*

        I also think that in the workplace, a calm and neutral-seeming bystander could seek outside help much more credibly. If your place is big enough to have a moderately competent HR department, and you go to them to say, “I’m troubled by how George is treating Alice who works for him; it feels grossly unfair. I know the term ‘bullying’ gets tossed around a lot, so I hesitate to use it, but it may not be far off the mark. At the very least, George is mean to her in an unwarranted way. I’m concerned for Alice, honestly.”

        And sometimes being the one who says to Alice, “It isn’t you–that isn’t fair. I don’t think you can do anything to stop him, but it isn’t you, and you should look for a new job,” is a pretty powerful thing for Alice.

    3. persevered!*

      I wouldn’t call it bullying but my first boss out of college was a real piece of work. I was still learning workplace norms so I was a bit unsure of myself and still learning and observing everything around me, I had internships so I knew a little but never had a 40 hour/full tiem job before. Whenever I would go to her she would give me the once over/look me up and down. I would stand in her doorway and she wouldn’t look up and I didn’t know to knock because I didn’t want to interrupt or break her concentration, I thought she would notice/acknowledge me after a few moments. Then one day she said with an attitude, can you like stop lingering in my doorway. There was also an office Christmas Party and I was a contract worker/through an agency and assumed I wouldn’t be invited. I guess my name was on a sign up sheet in an area I never had a reason to go to and Boss never “invited” or mentioned it to me. I found out because someone asked me if I was going and I said oh I don’t think I’m invited and they informed me of the sign up sheet. She was really terrible and just made me feel uncomfortable/insecure 100% of the time. She wasn’t even that high up but definitely shouldnt be supervising people. She also never introduced me to anyone on my first day. What I’ve learned is to make people feel welcome when they start a job.

        1. persevered!*

          If it’s at a prestigious university in Massachusetts then perhaps. :) She also had a few people before me, it seemed like people didn’t last long. I stuck it out for 8 months and then quit with one week notice, I couldn’t get out of there fast enough.

      2. MegEB*

        Ooooh I had a temp job once where I reported to the office manager, and she was an absolute pro at quietly making sure I always felt insecure in my position. She was never outright aggressive, but took passive bullying to a whole new level. And judging by another comment, you’re in the Massachusetts area, where I’m from as well – maybe they know each other!

    4. Ann O'Nemity*

      Back in my sandwich shop days, a new employee came in and started bullying his coworkers around when the owner wasn’t there. I can’t remember his name, but I know he was a bouncer in his other part-time job. When the owner was there, Bouncer was super professional and hard working. The rest of the time, Bouncer ordered everyone else around, made rude comments, and did little to no work. Several employees complained, myself included. The owner said he’d talk to Bouncer, but nothing changed. Until a month later, when Bouncer was arrested and never came back.

      1. Kelly L.*

        Oooh yes, my sandwich story tale wasn’t exactly bullying, but it was definitely dysfunctional.

        The owner wanted to promote one person. The three candidates were Slimy, Brownnose, and me. The way the “audition” worked was that each of us would manage a shift here and there, and the owner would decide who was doing the best at it. Well, problem number one was that when we were acting manager, the other candidates were our underlings, and one might say they had a conflict of interest. So Slimy’s tactic was to refuse to actually finish any of his prep work when it was my turn to manage, and then just up and leave with it undone. I didn’t really have the authority to discipline him for it, but did have the responsibility to fix everything he was screwing up, yay. I did discuss it with the owner, and I do think it was considered, because he wasn’t picked. But I also was not picked, because I didn’t seem “authoritative.”

        What Brownnose did, which no one fully found out until later, was stay late at work alone, sometimes till like 3 hours after we closed, and do mountains and mountains of extra prep work off the clock. This severely screwed up the owner’s perception of how much work was possible during working hours. He got the promotion, and you’re thinking “well, he worked hard for it”…but he never worked that hard again during his time there. Just long enough to subvert all the labor laws to make everybody else look bad.

        1. Lucky*

          I think I know those guys, Slimy and Brownnose. I’ve run into them in nearly every law firm I’ve worked in.

    5. KT*

      My former boss was beyond bully. She specialized in making people feel small and stupid.

      During one weekly check-in, where we reviewed my priorities and big upcoming meetings, she stopped me mid-sentence and asked me how I liked my job. Confused, I told her I liked it–she said that was surprising, because I clearly wasn’t cut out for it, and should explore work at an animal shelter or hair salon (this was a large, Fortune 500 office job).

      She kept telling me how pathetically unqualified I was. I started tearing up, and I asked her if I could step out for a minute to compose myself. She told me no, I needed to hear it, and if I was going to cry through it, so be it. At the end of her berating me for my ineptitude, I was completely ugly-girl crying (the one and only time I have ever cried at work), and she told me she was going to another meeting, and that I should get myself together and never tell anyone about this conversation.

      Miracle of miracles, she was promoted (GOD) to a position in a different department, and I had a new boss who was tough but NORMAL. I succeeded with the new boss, and never had any other issue again…I have no idea what this original boss’ problem was.

      1. Beancounter in Texas*

        I’m so sorry. I had the same kind of supervisor and she made me cry nearly daily. Then one day I stopped caring about what she thought, once I realized she didn’t have the power to fire me. After that, I dealt with her better, but her verbal stings never stopped.

    6. Bullied Friend*

      My friend is currently a victim of office bullying.

      John and Sally were engaged. Sally was friends with many people in the company. She was the admin for the VP. My company has a policy that you can’t work with spouses, so Sally quit. A few months later Sally and John broke up.

      My friend Jane had been friendly with Sally. Sally and John were still on friendlyish terms so Jane would see him sometimes. They started talking and had a connection and started dating.

      Sally freaked out and began spreading nasty rumors about Jane. She sent an email to Jane’s manager(!!) saying what a horrible human being Jane is for dating John. She sent emails to Jane’s department. She probably sent emails to the VP and CEO. Keep in mind she’s been away from the company for about 6 months now.

      Sally’s friends still work here, and they are mean mean mean to Jane. They blatantly ignore her if she walks by, they call her names behind her back…if I’m near her and I say hello to one of them, they’ll give me a steely smile or pretend they didn’t hear.

      It’s been YEARS and Sally still will send emails to people in the company. One time Jane and John were walking down the street and Sally (who lives in the same town) saw them and screamed out her window “You fat b*tch!”.

      I feel really badly for Jane. Maybe she broke friend code by dating someone else’s ex, but this sort of treatment is ridiculous…especially from people in HR and the admin assistant. We occasionally have drawings for free sports tickets or things, and even though Jane enters she never wins. I think the admin rigs it so she doesn’t win, because the admin is responsible for choosing the winners. The person in HR has a son who is a server. We all frequent that restaurant because it’s close to work and I’ve become friendly with him. He told me once that his mother told him to ignore Jane if she ever came in and have someone else serve her. It’s so petty.

        1. Not So NewReader*

          It appears to be a number of people that need to gtfu. Why are so many people acting like Sally’s little henchmen, carrying on her vendetta? I have no idea how Jane copes with such a massive mess. I see very few adults in this story here.

          1. Charlotte Collins*

            I think John probably considers himself lucky that he never followed through with marrying Sally.

            But this is completely insane behavior on the part of Sally’s work friends, and if I were the company, I’d have her email blocked and possibly have a policy that her calls would not be accepted by the business. And I don’t think that being friendly with someone at work necessarily stops you from dating their ex; it’s not like Sally and Jane were BFFs (from what I understand of the story).

        2. Ruffingit*

          Seriously! And Jane needs to get a new job. Not worth wasting her time in that crappy environment. She needs to quit working at the daycare and get a new position at Grown Up University.

    7. Kelly L.*

      Thankfully, most of my “people issues” at work in recent years have been more of the cluelessness or general-office-politics variety. Off the top of my head, though, I’m thinking of a few things from the olden days in assorted customer service jobs.

      The manager when I worked at the local pool: I was 17 at the time and I think this memory is so vivid because it was my rough introduction to utter batshittery at work. Our manager just one day, no warning, no explanation, rounded us all up and screamed for about 30 minutes about how totally unacceptable we all were, and then stomped into her office and gave us the silent treatment the rest of the day. The next day she acted like nothing happened.

      Didn’t know the term “gaslighting” at the time: was still pretty young and was working at a Hardee’s. The schedule went up on whatever day it usually went up–I think it was Saturday–and I wrote mine down. I was scheduled off on Wednesday and Thursday. I did not go to work on Wednesday and Thursday, and nobody called me either. Went in on Friday and got screamed at. Why didn’t I come in on Wednesday and Thursday? Well, because I was scheduled off. They showed me a schedule where they’d handwritten in Wed/Thu hours. It was a photocopy of the handwritten version, not the original, which they used to “prove” I was wrong somehow. I never quite got off the wrong foot after that.

      1. Malissa*

        I had that happen to me. I found the schedule had white-out on it and they put me down for being there and hour earlier. I checked my schedule daily after that. I missed out on a delivery of a washer and dryer while working that job. The company wanted to schedule delivery a week out, but I never had my schedule up in time to do that. My husband had a 9-5 job.
        We couldn’t pick the appliances up anywhere. So the delivery never could happen. I ended up not getting my wedding gift from my Mother.
        That job sucked big hairy balls and is the main reason I went back to school.

      2. Not So NewReader*

        I had that happen in a retail job about ten years ago. When the manager FINALLY showed up for work, I pointed out to him that he needed to be aware that someone was tampering with the schedule after he posted it. I pointed to erasure marks for my hours. He tried to say that I needed to check the schedule daily and I said, “I can’t do that. I do not have the time to stop daily to look at the schedule. I am too busy. And I am not being paid to do that.”
        That was the end of that. Predictably, we move on to the next nitpicky thing.
        I don’t understand people who live life on that plane.

      3. Hattie McDoogal*

        When I worked in fast food the managers used to regularly change end times of shifts after the fact — I’d be scheduled for 4-9pm and I’d show up for the shift only to find out, “Oh we need someone else to close so you’re 4-11pm now.” It was usually not a problem for me (I was happy to have the extra money) but they did it to a friend of mine once and it was a huge blow-up because she was supposed to pick her mom up from the airport right after work, which as far as she knew was 9 pm. The manager knew she’d messed up but completely dug her heels in about it, and at one point was heard to utter, “This job needs to be your number one priority.” In fast food! For most of us working there it was a distant third in priorities, behind school and family obligations. Maybe tied with getting baked/going clubbing.

    8. Bye Academia*

      In my early years in grad school, there were a couple of older students who took their seniority very seriously. They tried to control everyone else’s experiments, and I didn’t get along with them very well on a personal level. It culminated in one of them yelling at me in front of our boss for having a bad attitude and saying I didn’t deserve her help anymore. I was mortified that our boss, who trusted her, would have a bad opinion of me afterwards. In the end, our boss made her apologize and we were able to have a calmer working relationship until she and the others graduated a few months later. It wasn’t until after they left that I (and other lab members) realized how much they had impacted us. I was really unhappy while they were here, but I didn’t use the word “bully” until I recognized the relief I felt when they were gone.

      Now that even more time has passed, though, I can see where they were coming from. Our boss is an excellent scientist but not the greatest manager, and I think a lot of the “rules” the older students enacted in lab were a reaction to some of his quirks. Also, I learned a huge lesson on the boundary between friends and coworkers. Grad school can be a gray area for that, and I am more mindful now that my fellow students are really colleagues and that there are some things we shouldn’t talk about (even if they bring the subject up first).

    9. Anon for this comment*

      I had a co-worker, much more senior to me constantly yell at me, I was doing the job of literally 4 people at the time and we were in a conference room with two other people having a meeting. I was standing at the podium (we were trying to adjust the screen settings for an upcoming training) and he asked me to do something and I told him that Boss #1 was transferring some of my work to Annoying Co-Worker (due to crazy workload) and he screamed at me, “ANON WHAT DO YOU EVEN DO HERE?! WHAT DO YOU MEAN CO-WORKER IS GOING TO DO THIS NOW?!” He then proceeded to slam his fists down on a table and throw a book at me (it landed at my feet).

      I think what was most disheartening is that the other two just sat there in silence (they were also way more senior than me and like one rank down from him). I was always scared to tell my boss or HR because I had witnesses and I really thought they would remain silent or deny everything then I’d look like a crazy person. What could I do?

      This job was horrible, they really did have to hire four people to replace me after I left. I was overworked, stressed, constantly yelled at for no reason for things that were way beyond my control, and my other boss, Boss #2 threw a diet coke can at me too in a fit of rage (it didn’t hit me).

      Needless to say I was pretty traumatized after leaving.

      Best thing I ever did for my health (physical, mental, and I guess now that I think of it my safety) was leaving this job.

      2. Lead, Follow or Get Outta the Way!*

        WTH? Throwing things at you…I wish someone would. I’m sorry, but if someone throws something at me, if it’s a good day, I’ll just let management know and if they don’t do something immediately, I’m calling the police. If I’m having a bad day…I feel sorry for that person.

        1. Laurel Gray*

          I have yet to work a job where someone can throw something at me and I could calmly walk away. A book? A can of soda? Ass whoopin(s) will be handed out like party flyers. And to throw something at a colleague and I am in the room? Oh, I’m speaking up. No way I can sit on my hands after witnessing something like that.

      3. Mike C.*

        Ok, I keep hearing about having things thrown at you, is that grounds to call the police? It must be, right?

        1. Not So NewReader*

          I think we had a discussion about that a while ago, and the conclusion was “yeah, you can call but do not expect much to happen.”

      4. HM in Atlanta*

        Was this a MLM-type company? Because, I also know of a ‘diet coke can thrown in a fit of rage’ at a company that routinely worked people 18 hours a day, 7 days a week with lots of crazy behaviors that were never addressed

    10. Jerzy*

      I worked in a legislative office for three years that was of the opposite political persuasion than myself. My coworkers, chief of staff and at least one legislator felt they had the right to pick apart my every personal choice, though rarely had anything to say about my work.

      Two of my coworkers (one an intern) sexually harassed every female in the office, including myself and the chief of staff. The CoS laughed it off and wouldn’t hear any complaints from anyone else it may have made feel uncomfortable, again, including interns. She also had an affair with one of our long-term interns who was later hired on as full-time staff, which I found out when I went to the office to do some work when it was meant to be closed and walked in on them. I felt sick for days after that, because I believed if I said anything I would be the one fired.

      I was picked on for what I wore, what I ate, what I thought, how I spoke, etc. etc. etc. Needless to say, it was pretty toxic. Finally, three of the five people I worked with all got new jobs, and the people who took their places were all awesome! They were nice, and considerate, and no one made anyone feel bad. It became like a whole new job in so many ways. I still keep in touch with that second group of people, even though none of us work there any more.

      1. Mike C.*

        This is interesting to me, because I thought such a job was one of the only places that would grill you on your political beliefs and hire based on that. Also, you could have leaked the story about the CoS screwing the intern and really made a mess of the situation, they’re lucky you didn’t say a word.

    11. Beancounter in Texas*

      I was hired into my current employment under the boss’ plan to fire his current bookkeeper and have me replace her. Her tongue was so sharp from use that the temp agency that this office had used for years cut off the relationship and told The Boss that they would not place temps in our office as long as this woman worked here. She made people cry with her words.

      She made me cry with her words, a lot. Running to the bathroom and all out bawling and sobbing. The Boss’ promises of getting rid of her soon kept me here. The pinch of it all was that what she was saying was true. I’d make a newbie mistake, but she’d give me the third degree over every. single. issue. Then she’d tell The Boss about it, to demonstrate my incompetency. He’d promise her to talk to me about it, and then he’d renew the secret promise.

      In retrospect, I should have bailed. The Boss was obviously too weak of a manager to reprimand her for her treatment of other employees (temps too). In general, he has proven to be a poor manager of people. It took him 13 months, but he finally bit the bullet. She was completely blindsided, and I haven’t missed her once.

    12. SnowWhite*

      I had it where because my age, people thought I was a bit of a pushover…

      Had completed an apprenticeship – in which I managed payroll submissions (not the financial uploads), the office and front line HR (as well as train all 50 admin in our HR database for £4/$6.15 per hour.

      When I came to the end of my apprenticeship the offered me silly money ($24,580) for the role that I did; when I declined they advertised the same role for $38,407. I reapplied – the manager told me I had the role; to not apply for anything else but I would need to interview as the role had gone out to the public.

      They gave the role to a lady who had no HR experience; the reason being when I described the team environment I had built among the admin teams I said we instead of I. These were people who I had worked in the same department as and saw the impact that the approach of I vs We with HQ and satellite offices had.

    13. Not my usual name*

      I had a boss who would want you to make your own decisions, give you minimal information, get mad if you asked for assistance (“I don’t understand why you’re asking me such a stupid question, and frankly, I don’t have time to deal with it”), and then get mad at you and talk about you behind your back when you inevitably didn’t do what she wanted you to do. It was awful and breeded rampant insecurity amongst the team.
      Also, she would take really minor decisions that were perfectly reasonable, ask you to explain your reasoning behind them like you were an idiot, and then tell you to do something else. Even if you stated your case, she’d tell you to do something else and “figure it out”. Ugh.

      1. Golden Yeti*

        I saw something similar. We had a “legal issues” person, and she found out we needed to perform a certain product test. She went to the boss about it, and he said that neighbouring gov agencies don’t require that, so no we shouldn’t have to do said test. Legal person said she could submit the paperwork without the test info if he wanted, but there was a good chance it would come back as incomplete (she also gave him the full paperwork talking about why the test is needed to look over). He wrote her back a nasty email (which she showed me later) stating that he didn’t have time to read it, didn’t want to read it, and it was her job anyway, not his.

      2. Jamie*

        Hi, are you me? I’m really sure we’re the same person. What drives these managers to do it, I wonder. Do they even know? Control issues?

      3. Charlotte Collins*

        If she also would give you conflicting direction when you did ask for clarification, I worked for the same woman. Also, she would randomly get mad for staff asking for direction or not asking for direction. And there was no rhyme or reason as to the importance of the issue. She’d get mad about us asking about a major issue that we should “handle ourselves” then get mad that we didn’t ask about something minor that we had never gone to management about in the past. It was a classic double bind.

        Also, she would arrange for the whole team to go to lunch and not invite me. But it was worse than that. I wouldn’t hear anything about it, then everyone would get their stuff together and start trouping out. Then she would say, “We’re all going to lunch, do you want to come,” as they were passing my desk. (I sat in the same aisle, so it’s not like there were any logistical issues here.) Because it was important that I understood I wasn’t really part of the team but she’d throw me a bone and humiliate me at the same time.

        There’s more, but I think that these two things demonstrate a lot about her “management” style.

      4. College Career Counselor*

        I’ve had this boss, with a side order of gaslighting. It sucks, and I’m so glad not to be there any more.

      5. Spice this time*

        My current boss is the same! He gives minimal, last minute information, gets mad if I ask for assistance, talks behind my back and tells others at the office that “I can’t handle the job”!
        At a production meeting: I have had managers and engineers yell and scream at me and at each other after I asked: “Can someone here help me and let me know when to order these new parts? Since I am no way of knowing when production will be needing these parts.” I was still very new to the company and the senior employee assigned to train me, refused to train me and would tell me to just get some coffee and relax when I told him I have completed the project he assigned me and would like to start on the next task!
        I handed in my resignation (2 weeks ago) and my last day was to be 8/28. Then the boss asked me to stay for another 3 weeks until he finds a replacement! I agreed since I can use the money and I have time to look for another job! And I keep thinking WHAT HAVE I DONE! WHY DID I AGREE TO STAY!
        I really care about doing good work and I have lots of friends at the company. I will miss most of them after I leave and I know that I will never see them again. This makes me sad! :(

    14. Mike C.*

      So the owner of the last place I worked at did several things that were pretty terrible.

      1. It was never announced when people left or were fired, and most of the time their names were never spoken of again. Also, you could be fired at the drop of a hat with no warning if the owner was in a worse than usual mood. It goes without saying, this guy had an ego that was matched only by his temper and unpredictability.

      2. Hired tons and tons of H1-B visa workers for a for a biological testing lab in the shadow of a huge state college well known for their biology/related degree holders. Those lucky hires often lived in apartments owned by the owner, and were expected to work 6-7 days per week with rather long hours.

      3. When those workers started to fatigue (especially during food outbreaks), they would be threatened with firing (and deportation). Many of these employees came from the kind of places you only hear about on Amnesty International press releases or those really depressing documentaries on the BBC.

      4. Did I mention the temper? Holy crap, it will most likely be the death of him.

      5. He practiced what I call “reverse nepotism”. His family members held the higher supervisory positions, but he treated them all like garbage, at times worse than the rest of us.

      6. Every Saturday he held required meetings for the scientists, where he would openly mock and berate the presenters for being “too stupid”.

      Yeah, good times. Being in such an environment really screws with your head, and it took about a year and a half of search to get another job. Quitting without notice felt incredibly amazing.

      1. Mike C.*

        Oh, and I’m fairly sure were we dealing with bacteria strains that were beyond the bio safety rating of our laboratory facilities.

        And we had a newbie contract fairly serious E. coli poisoning – one of our testing specialties. I’m sure those two facts aren’t related at all.

      2. Artemesia*

        H1-B1 visas are a total joke. They are designed to undercut the wages of highly trained American workers. e.g. we don’t need more computer programmers, but businesses really want to hire cheap labor to depress wages. The hiring bio workers when in an area where there is a huge supply of American workers is classic.

        1. Mike C.*

          I found the strangest job positions for our lab – the craziest I found was “VP of Oil Exploration”. The abuse was rather special.

          Anytime I hear “we can’t find enough qualified candidates” I always add the phrase “at the price we’re willing to pay or the time we’re willing to train”.

        2. Squirrel*

          Yeah, you always hear about managers and other people in articles complaining about the lack of qualified, trained, skilled American workers, yet all of my friends and their friends and so on are all into computers and need jobs, but can’t get them because of said visa workers.

          1. Anna*

            It’s not the people working on those visas that are the actual problem. They’re just accepting jobs they’re offered. The problem is the companies hiring them because said companies are not willing to pay a wage to someone who knows what they and the job are worth.

            1. Mike C.*

              Yeah, and the visa holders don’t have enough rights/protections to keep themselves from being abused.

            2. Squirrel*

              I never specifically said that the workers themselves were the problem, please do not mischaracterize what I am saying or put words in my mouth. I merely said that they can’t get jobs in their field (or have a difficult time doing so) because they’re being filled by these visa workers. Yes, it is definitely not their fault, they’re doing what they can to make a living, it is the fault of the companies for being underhanded.

              1. Artemesia*

                Exactly. It is the bought and paid for politicians and the greedheads who run companies and push for this special visa rules NOT because there are not Americans who can do these jobs, but because they don’t want to pay them. And companies are making record profits and CEOs being paid record amounts. The war on workers is carefully orchestrated politically.

                1. Tonight when I chase the dragon*

                  I am honestly surprised, because I usually respect and agree with the things you write on AAM, Artemesia, but on the topic of H1B visas you are either misinformed or grossly over-generalizing.

                  There may be places that abuse the system as you describe, but I know that I am currently in the process of hiring two people who will require visas, and a) this was after putting a LOT of time and work into attempting to find candidates with the appropriate skills. I simply could not find candidates who did not require visas (and believe me, dealing with all of this visa crap is a lot of work I’d rather not have to do); and b) these people are not being hired at “bargain” rates – for these two people I’m hiring, I know this for a fact because a major effort of mine over the past three weeks has been in determining and nailing down fair – some might even say *very good* – salary numbers for the job offers. I had to do some fighting because these people are very talented and they’re going to work for me and goddammit I’m going to make sure they are compensated appropriately. But even if I hadn’t done that – their salary offers would still be in the same range as salary offers made to US Citizens with the same skills.

                  I doubt there has ever been a government program that some people haven’t tried to take unfair advantage of. But what I’ve seen of H1 visas at my job is completely at odds with the “war on workers” scenario.

      3. LadyTL*

        Geez did this guy end up owning a bakery, cause they sound exactly like the guy I worked for at a bakery/deli. Even the hiring immigrants only to work them for 10hr shifts 6 days a week with no breaks.

    15. Clever Name*

      My experience wasn’t continuous bullying or anything, but here it is:

      So I worked in a very small satellite office for a small business. My boss was the operations manager. My desk was in an open area of the office. I was using some canned air to clean out my keyboard. My boss starting going on and on teasing me for how often I used the canned air, and one of my coworkers joined in. I was instantly transported back to the 8th grade when a couple of boys teased me mercilessly. It was so bizarre, and I’m sure the expression on my face was one of incredulity. I didn’t say anything; I just stared at them in disbelief. Eventually they stopped. It was weird enough that another coworker sent a email that basically said, “WTF was that about?” To add to the bizarreness, I was not a regular user of canned air, and the last time I had used it was probably a year prior.

    16. LBK*

      I’m curious since we’re discussing this – what would people define as bullying, especially in an adult context? It’s one of those terms I hear thrown around a lot lately and I’m not sure I always see how it applies.

      1. Mike C.*

        I like this:

        Workplace Bullying is repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators. It is abusive conduct that is :

        1. Threatening, humiliating, or intimidating, or
        2. Work interference — sabotage — which prevents work from getting done, or
        3. Verbal abuse

        2. Kelly L.*

          Oh wow, I didn’t know sabotage counted–I suppose I have more experiences with bullying than I thought!

        3. Golden Yeti*

          I think it boils down to, if you’re genuinely afraid of crossing someone (intentionally or accidentally), chances are that person is a bully.

          I’ve seen secondhand how certain “crossers” get treated and/or maligned. It’s enough to convince me that I want to avoid crossing, or at least have developed more spine (and/or a safe distance) if I’m doing to do it.

      2. Jem*

        I think what separates bullying from general assholism is the targeting aspect. Are they doing what they do to you because it gives them pleasure to mess with/be nasty to you in particular or do they just have a bad temper/nasty personality that isn’t necessarily focused on you?

        1. LBK*

          Yeah, that’s the part that gets blurry for me in a lot of the stories. To me, bullying means targeting and most of the examples people share sound like the person is just an asshole in general rather than specifically bullying them/certain people.

            1. Not So NewReader*

              It could be just me. Someone is an asshole once. Repeated behaviors makes them a bully.

    17. Nonniemoose*

      Well, there was the time the boss at my internship for an extremely prestigious and high level international org. bad-mouthed me to another supervisee that I used the wrong highlighter color (she was actually screaming and she knew I was on the other side of the dividing “wall”). And the reason I used the “wrong” one was because we were told to mark-up the surveys that had come back to us. Well, this particular survey-taker marked all their answers with yellow highlighter! So I couldn’t use that to mark up the document. I didn’t get a chance to explain.

      Actually, everyone in the office knew she was a bad manager and they had an outside third party come in to interview people and document her behavior. I was told of this ahead of time and was asked that if they interviewed me, to be honest. I was never interviewed, though.

    18. Could be anyone*

      Retail job may years ago but I was over 30. Manager called me into his office and yelled at me about something that was being done wrong. He was right in that it was wrong but I wasn’t the one who did it and never told any one to do so and would have told them the right way to do it if I had seen it. I told him not to yell at me and I was not responsible and if he had answered some of my questions before the store opened this wouldn’t have happened. That was the end of that conversation. And I was later promoted from front line to cash office.

    19. moss*

      I wrote about the bully at my last job at the other thread. I also had a manager that had horrible anger issues due to what he felt was a demotion and loss of resources he had previously enjoyed. He would come to my office and talk to me for an hour or more every day about how horrible the place was now and how awesome it used to be. Or he would lock himself in his office and play guitar. His office door was covered with Dilbert cartoons in a passive-aggressive display of discontent. He would tell me not to trust my grand-manager (the boss over him) and how shady and incompetent she was. After a few months, one day he had a huge temper tantrum in my office and threw a chair across the room. I went to my grand-manager and the department head and they reassigned him to work with his friends in a different department.

      The tantrum wasn’t AT me but it was very upsetting to me (we were alone in my office and I think he thought I should have taken care of him emotionally more than I did). Upper management looked askance at me for being upset about it. I had disclosed a history of abuse and they thought that played into it, that I shouldn’t have been so upset or that I wouldn’t have been so upset if I didn’t have this ~stuff~ in my past.

      The culture at that institution was very much that people could act however they want if they are “brilliant” so there was a lot of screaming and abuse of lower level employees. The institution recently rescinded the practicing rights of a doctor because he was abusive to his employees and the general sense is “why him?” because it’s just so, so normal.

      1. moss*

        So that was a memorable story from my professional life. I don’t even hardly think about all the stuff I and others endured at a lower level… working in restaurants it’s expected that the chef can scream and yell and throw things all the time, managers grab you, customers can say whatever they want to you, etc.

      2. Not So NewReader*

        They are brilliant and stupid all in the same stroke.
        If anyone said that to me as an excuse, I would say I would rather “be stupid” and have actual friends than be that form of “brilliant”.

    20. Anon Accountant*

      Our secretary would have screaming meltdowns on staff in front of clients, would mess up and lie and say you told her to do it that way, and was unpleasant to work with. She would tell clients “you don’t want Jane doing your taxes. She’ll just screw them up”. Yes that’s word for word.

      You would tell her as per company policy “I’ll be at chocolate teapots” and she would lie and say you never showed up for work. She bullied people until they left (both clients and staff).

    21. schnapps*

      So, here we go. This is pretty long.

      A couple of years ago, the director position (lets call it Director of Teapot Operations and Tea Blending) I report to opened up. They tweaked the job description and hired someone other than the person who had been acting in it for about two years. Right around the same time another director position (lets call it Director of Teapot Services and Tea Steeping) in my department opened up which was a better fit for the acting director so she moved over to that position.

      The new Director of Teapot Operations had no experience in her role and turned out to be a pretty bad manager. I started off ok with her but then one day suggested that giving all the overtime to one of the Teapot Operations Coordinators while leaving the rest of us out in the cold on it wasn’t fair. I also pointed out that she had talked about equitable distribution of overtime on this project and was now going against that.

      So we move on and in a couple of days, I ask for change to my vacation. My job duties had shifted and it would work better if I took 3 days one week and 3 days the next rather than 5 days straight. She cancelled my vacation. I then asked for a day off instead, and she said no. Then she tells me to go into her office to talk about it. I go in and she hits me with, “You know, Schnapps, the problem is your tone when you’re dealing with senior staff. It’s not acceptable. I want to make sure you’re aware of that.” I apologized for any offense I’d caused, and she says, “It’s not offense. It’s just…off-putting.” (whatever that means) So I asked her who complained to her about me and she says, “It doesn’t matter, just watch it.”

      So she offers me some rescheduled vacation 6 months later which I take. And all sorts of alarm bells are going off in my head. I go back to my desk and write the incident down. This is spring. And things are chilly between us.

      Over the summer, I have an interview at another organization that happens to be on a day I’ve already booked off. So I go to the interview, and while I’m there they ask me for references. I tell them I’ll email it to them the following day, I just have to give my bosses a heads up. The next morning, I talk to the Department Head who is gracious about it, and says I can put her down as a reference any time. Then I go and talk to the Director of Teapot Operations and let her know what happened and ask if I can use her as a reference. And she yells at me, “You need to let me know what you’re doing and when you’re doing it! It’s not acceptable to come in here and ask for a reference after the fact!” I just kind of blink at her, and say, “Look, I’m sorry this is the way it happened. Now that I know your preferences, I’ll be able to work this in the way you want. And if giving me a reference is an issue, no problem on my end. Department head said she’d give me a reference any time, so I can just leave your name off the list.” She backs off a bit and says, “Oh a reference isn’t a problem. For future reference, my friend, not everyone will say nice things. But don’t worry! I’ll say nice things.” So I leave her office, don’t put her name on the reference list and write the incident down.

      A few other minor things happen – they’re all logged but the main one occurred after we had to do a manual audit of Tea Steeping. Most of this is machine counted but we had to manually check any errors identified by the machine. So I’m supposed to be doing my usual Teapot Operations duties with my work partner, but she sends me to the Teapot Services and Tea Steeping offices to do this manual audit. I’m there for about a day total and get back to my office around 2pm the next day. My coworker is livid – hangry, even. Director of Teapot Operations didn’t let her take a lunch break even though our collective agreement requires we get a one hour lunch break after 5 hours of work. Director told her that she had to be ready to process an item once the Overlord of Teapots and Teas came out of a meeting to approve the last item (note, the Overlord was in a meeting until 2pm and we knew this by talking to her exec).

      Coworker has done some of the work (what she can without final approval), and asks me to check it. So I sit at her computer to look at it and as I’m sitting there, a notification pops up that the last item is approved. I note this for coworker and she says, “Ok, finish checking that and then we’ll process that last one.”

      Director comes out (gunning for a fight), “Did you see? Overlord approved that last thing.” Coworker says, “Yes, we saw it. Schnapps is just checking this other part we have to send out with it and then we’ll process it.” Director: “What other part is that?” Coworker (sounding annoyed): “The other part we always send out to give the big bosses a heads up that this is going public.” Director: “What’s that then?” Me: “I’m just checking this note that has to go out and then we’ll process that last item.” Director (glares at me, wags her finger): “DON’T GET CHIPPY!!!”

      My other coworkers who are there give her the side-eye (because who says that? Your great aunt Mildred?) I just say, “I’m going to finish checking this, then we’ll process the last thing.” And turn back to what I was doing. Director storms off. Department Head was still down at the other office overseeing the final audit.

      A bit later, I go into Director’s office to drop off an overtime form from a couple of days previously and she corners me: “I have told you before about your tone and how you need to watch how you deliver information. You need to be crisp and to the point.” Me: “Well, there seemed to be some miscommunication between you and coworker so I was just trying to clear it up.” Director: I came out talking about this last item and you started talking about something else completely unrelated. Me: “You know, coworker spoke first so maybe she should come in here and be part of the conversation.” Director: “We are not talking about coworker, we are talking about YOU and YOUR TONE OF VOICE.”

      So at this point, I start to well up. “I was just trying to clear up what seemed to be a miscommunication.” She looks at me and grins, “I’ve said all I have to say. You can go now.” I repeat myself one final time and she says, “I’ve said all I have to say. Leave, now.”

      (after that, she didn’t talk to me for a month – literally. I counted)

      And I can’t pull it together for the rest of the day. The next day, three of us (the most senior staff) call a shop steward and have lunch with him. He has a meeting with our department head who takes this very seriously and immediately intervenes and tells the director to back off. We have a meeting with the steward, our department head and HR who are all appropriately horrified as to what happened. This is towards the end of the year.

      Director is put on a 4-month improvement program. Huge amounts of money spent on an external coach for her. After a month, its clear she’s not taking it seriously. The day before our follow-up meeting, she corners each of us asking for feedback. When I give her feedback, she treats it with sarcasm. At that point, I’m pretty much done with her and I let my department head know. Within a week of the follow-up meeting with us where we point out all the opportunities she had to make the relationships better, she goes on medical leave for two months. Director of Teapot Services and Tea Steeping steps in as our day-to-day supervisor (approval of time off, payroll, etc). Department Head assumes supervision of our more substantive work (as directed to her by Overlord anyways). And things are So. Much. Better.

      During that time one of our coworkers says to us, “we think you guys bullied Director out of her job.” Department Head intervenes and sets other coworkers in their places. She then gets the coach to do a teambuilding workshop with us (which was, surprisingly, very good).

      At the end of July, we get a note from our Department Head that she has resigned her position with the org. We have a debrief with the coach in September.

      tl;dr – We went through the union who dealt with it as a respectful workplace issue – there’s a policy on that which applies to everyone. Bully boss eventually left of her own accord. The whole thing took about 9 months to resolve, but damn, I feel so much better at work now.

    22. OriginalEmma*

      This happened when I was quitting my first ever job. I was 16. I was working part-time in a mom-and-pop pharmacy but had, prior to being hired, also applied to a music store. I ended up getting the music store job and tried to balance working the two. That wasn’t working, so I picked the music store gig over the pharmacy and called to give my resignation. The boss screamed something along the lines of “You can’t lie to people like that! You said you’d work for me and now you’re quitting! Don’t make promises you can’t keep.”

      I ended up working for several years at the music store, my managers there continue to be examples to me of great management and I had tons of a fun. So..pfft, pharmacy.

    23. Kay*

      At my first job out of college, my supervisor was…unhinged, shall we say. He often displayed this by mean girl bullying tactics.

      The incident that comes most directly to mind was this: the three of us in the department (supervisor, other senior staff member, myself) were in a meeting with a contractor in order to work out the specifications of a large project they would be doing for us over the next 6 months. The project was in my area of work, and I’d be responsible for writing the ultimate outline for the contractor as well as implementing the work on our end. I asked lots of questions and provided lots of information from our POV.

      Supervisor got progressively more sullen and nasty throughout the meeting, biting off quick snarky responses to questions and glaring at everyone in turn. I was confused but we pushed through. Right after the contractor left, supervisor went to his office, slammed the door, and did not come out for 20 minutes. When he came out, it was to go into my co-worker’s office and scream at the top of his lungs and sob about how I had “sabotaged” and “undermined” him in the meeting. This took…an hour? 90 minutes? I was in an adjacent office and could hear only occasional words, mostly yelling and loud dramatic sobbing.

      Was I blameless? I was 22, and out of college for 4 months, and it was my first major project. In hindsight, probably I did get over-eager, a little too pushy, who knows. But wow, was that not the way to handle it.

      End result: silent treatment from supervisor to me for 3 weeks, then pretending the incident had never happened. I ended up leaving that job after my annual contract was not renewed for budget reasons. I found out it was not being renewed when a coworker in another department said over lunch “oh, it’s too bad you’re leaving us.” Supervisor was never going to tell me.

      He had many, many, MANY other small, weird, passive-aggressive, bizarre moments in the 2 years I worked there, but that day still stands out in my mind as one of the weirder work situations I’ve ever encountered.

    24. Anon for this*

      Things were going great for me at work until a coworker who had always hated me became a manager. As soon as she was promoted, things went south. First, I was accused of doing something horrible, and she spread the story around to all the managers throughout the company. I was later exonerated, but most people who heard the original rumor didn’t hear that it was a lie, so they continued to think I was a horrible person.

      Later, an employee from another department screamed at and threatened me for asking him to do something he didn’t want to do, and when his manager heard the commotion, he asked what was going on and the other employee said I was harassing him. Without even giving me a chance to tell my side of the story, my manager suspended me and sent me for a psychological evaluation, so then everybody regarded me as a horrible, crazy person.

      I should have seen the writing on the wall, but I thought if I kept my head down and kept doing exemplary work, I would be ok. It just kept getting worse, though, especially after the manager hired a bunch of new employees and formed a clique with them. I was supposed to train the new employees, but they took every opportunity to lodge formal complaints against me, claiming I was harassing them because I did things like ask them to correct their errors, and saying they were afraid of me because I have a reputation for being crazy.

      My file kept getting thicker with complaints and I kept getting disciplined every time someone didn’t like something I said or did, and I finally had enough, so I got another job and left. I feel stupid for sticking around as long as I did, because when that first accusation was made, I had a gut feeling that it was the beginning of the end.

    25. Buttonhole*

      I worked as a consultant at an international engineering firm. I was bullied by my director’s PA. She first found fault with my food. We had no lunch facility and eating at our desks was the norm. I never eat spicy or strong food, like some of the others, out of respect for my colleagues. But she told me regularly that my food “stank” and told me once “you are very unsocial with your food” even though I always clear up and never store food that rots in the fridge. I shared her words with colleagues who were shocked, one telling me “no you are absolutely not unsocial”. I later stopped eating near her or timed my lunch breaks with when she was away from her desk (which was adjacent to mine).

      I was criticised always in the absence of others, made to feel really inferior. Once she came over to our row of desks, told everyone “I put some cookies in the kitchen for all of you losers”. I then said “thank you, Jane”. She then replied “I wasn’t talking to you. I will send an email (?) to all the relevant losers” and then she walked away.

      She often came over to have chats to our group of consultants but she would ignore me and exclude me from the conversations. I stopped going to group lunches after she sent an email invite to everyone but didn’t make it clear that we should RSVP in person because she was booking a table . I wasn’t sure if I could go due to an interview, and on the day it became clear I was free indeed. However, when I told her that I could go on the day she told me she didn’t book a place for me because I didn’t have the “common courtesy” to let her know. The office is in a part of town where you really don’t need to book tables in advance! I felt so unwelcome I decided not to go.

      Once I stood in the kitchen doorway, stirring my tea while looking at the group of consultants who were moving office furniture, purely out of curiosity to see why they were moving stuff. Jane, the bully was supervising them, turned around and noted I was observing them. She pointed with her fingers at her eyes, then pointed her fingers towards me, and then toward hers again, as if to say “I am watching you too”. She also regularly accused me of staring at her. I do have very dark eyes and very curious about my surroundings so am naturally observing- if you come to my part of the office I will look up to see who you are, but will never stare. I later became so intimidated that I couldn’t even look at her.

      Once she passed by my back as I was reading a newspaper online for a few minutes to divert my attention. She then walked to my manager sitting in the same row, pointing at me, and said very audibly “that one is surfing the web when she is supposed to be working”. The manager sent me a reminder of the internet policy- I was just reading the news for goodness sake, there wasn’t much work to do anyway.

      I was warned that Jane is the director’s eyes and ears, telling him everything behind closed doors. She would go into his office, and sit and talk with him, and you could see they were gossiping. My colleague encouraged me to talk to Jane, as she (colleague) was aware of Jane’s bullying, as she herself was a victim when she started work at the firm. I had better ideas: I contacted a recruiter and left my “dream job” after just 10 months. I feel so stupid for not standing up for myself from the start. Work was great when she was out of the office. Never again.

    26. Mirabellaninani*

      When I started somewhere as a manager, one of my immediate challenges was some serious performance issues with a direct report. When I started to discuss this with her, she accused me of bullying her. I asked her for examples of how I’d bullied her, and she couldn’t come up with anything concrete. I continued with the capability procedures and kept a closer eye on her work, which she didn’t like at all. She continually threatened to take legal action against me.

      So basically, her accusing me of bullying was a form of bullying in itself. It felt pretty horrible, but I stuck with it, going through the formal procedures, giving her a chance to improve, getting support from HR and my manager. She resigned when she realised she couldn’t get away with her poor performance any more! That was satisfying.

      HR told me that this situation is quite common.

      1. At First Real Job*

        At least she resigned! I found out from my supervisor that this happened to her… with a direct report that still works here now. The report went crying to our director accusing our supervisor of bullying her, and everyone thought my supervisor was bullying her. It wasn’t until HR made everyone take a bullying workshop that people realized my supervisor wasn’t bullying her after all…

        1. Mirabellaninani*

          Yes, I was lucky. Sounds like that director didn’t wasn’t a great people manager.

    27. LadyTL*

      When I was working at a big box retailer, I had a touch of bullying from my department manager. She didn’t seem to like how friendly I was with the supervisors and how not friendly (but still professional) I was with my peers in my department. To be honest though there was a ton of gender issues going around (No women were ever assigned to electronics or hardware or auto and even if you didn’t apply for that area women ended up working in apparel). I was polite to my coworkers but who I spent most of my lunch or breaks talking to was the guys in electronics because I am a massive nerd and I was friendly with my supervisors because I would get my work done quickly and then ask them if they needed help with anything in the department (which they always did because retail).

      The department manager just had such a huge problem with this though. She marked me down massively on my review for “not being friends with everyone”. (That was literally what was written on the sheet) and then the day after I had to call in for a personal problem she came in on her off day to try to write me up for it. (She was seen just coming in to access the records and then left not too long afterwards). She also blocked every transfer request I put in (you think she would have approved them to get rid of me) and tried to write me up for every thing she thought she could get away with.

      I still don’t get her issue other then maybe I wasn’t girly enough for her?

      1. Charlotte Collins*

        As a woman who tends to be a bit geeky, I’ve had a similar thing happen. There is a certain type of woman who is very threatened by other women that don’t get into all the stereotypical girl clique behavior. Apparently, these traitor women must be stopped. Normally, it doesn’t bother me, because you can just ignore it, but when a woman like that supervises the geeky women, they start bullying.

        I’d say it’s all very high school, but it’s too immature. More middle school.

    28. At First Real Job*

      My first boss after school was a crazy lady who was out of touch with professional norms. She used to be a senior editor at Big Name publishing company 20 years ago and had a huge ego… so in the interview when I told her I will take a day to consider the job offer (which only paid $12 an hour), she completely took offense. She thought I was this arrogant, ungrateful millennial who didn’t appreciate this amazing opportunity, so she gave the job to another person. When I accepted the job the next day because I needed the experience anyway, she was caught off-guard but had to hire me because she already offered me the job (she ended up hiring two of us for a single role). But she totally schooled me in professional behaviour, telling me how unprofessional and unenthusiastic I was for not taking the job right away and how in her entire career she has never seen an interviewee ask for time to consider the job offer. She told me that I should never let an employer think I don’t want to work there–all this because I told her I would get back to her the next day with my answer.

      Over the course of the job, she never got over this slight to her ego (how could this raw, inexperienced recent grad NOT jump at the chance to work for her, an ex-senior editor at Big Name publishing company, and need time to think it over?!) and took every chance to throw her weight around. She called me “obstructive” and blamed me for her mistakes and thought I was defensive when I tried to explain myself. For example, one of my tasks was proofing her work, but she would make the revisions herself in the master copy incorrectly, so she would blame me for not being careful enough and missing errors.

      Then she ran out of money and couldn’t continue to hire the both of us after only 4 months… so she laid us off and hired us as contractors. Four months after that, she became angry and took it really personally when I left for another job (my first REAL job) at a professional, stable publishing company that pays a REAL salary. On my last day, she sent me an angry email calling me “ungrateful for taking advantage of [her] generosity in taking a chance on a new graduate.” I didn’t reply that in my time working for her, I learned her first big lesson: don’t let an employer think you don’t want to work there.

    29. Stella Maris*

      My co-worker haaaaaated her job and was counting down the years until retirement. She did about an hour’s worth of work each day and then did personal genealogical research (come on, I know what Ancestry.com looks like!) and played Candy Crush the rest of the day. She wouldn’t answer the desk bell, saying she “couldn’t hear it”. She had grieved via the union a couple of times before and no one would say ‘boo’ to her.

      She went on ‘sick leave’ for THREE MONTHS but never actually took the short-term medical leave she was entitled to, she’d just email in a doctor’s note saying she wouldn’t be back for 2 weeks. Then another 2 weeks. Then another 2 weeks. I took over her work.

      When she came back – with no advance warning – she yelled at me that I was an irresponsible child who hadn’t done a good enough job covering her work.

      When I went to my manager in tears over this, the manager suggested we have a sit-down, the three of us, and talk it out. I said I wanted HR involved, she hummed and hawed and then said she’d notify them — and I never heard another word about it.

      I should have gone to HR myself but instead, I got a new job, and am a million times happier for it.

    30. Elizabeth West*

      Bullyboss!

      I wasn’t the one being bullied, and he wasn’t my manager, but he would just pick and pick and pick at Coworker, who would never stand up to him. No one ever checked his behavior the entire time I worked there. I would get sick just listening to him. In retrospect, I could have made a complaint, but I don’t think it would have done any good. Nobody liked him and they moaned about how lazy he was all the time. He had this sixth sense as to when a call would be for him–the phone would ring, and before I even answered it, he’d get up and walk away from his desk, or even just flat out ignore it if I transferred it. No one EVER called him on this behavior. If someone was gone, he wouldn’t handle their customers. He set a precedent, and none of the other reps would do it either, except Coworker, who gave really excellent customer service.

      Another thing he did was use me to go around Coworker. If someone emailed looking for samples or literature, he would forward it to me and copy the customer without copying Coworker. This made it look like I was supposed to handle all their inquiries, when all I did was send samples, not do quotes, etc., and it was not procedure. I knew he was doing this to set up Coworker so he could yell at him for dropping the ball. So I would email the customer back and copy Coworker but not Bullyboss and say, “Hi, Bob, I’ve shipped your requested items out via Fed Ex. They should arrive on Wednesday. If you have any product questions, or you need a quote, please contact your sales rep, Coworker. His extension is 12345 and his email is coworker at Exjob.com. Thank you and have a good day.” >:)

      Someone I was in touch with who still worked there told me he got fired not long after I was laid off, and I really really really really wished I could have been a fly on the wall for THAT conversation. But this happened while I was still job hunting, and I was terrified I’d end up working with him again. I decided if I got a job where I was privy to applicant information and I saw his resume cross the desk, I would go straight to HR and tell them everything. And if they hired him anyway, I’d quit.

    31. Stargazer*

      I don’t really have a story to add, just a thought.

      Bullying or anything close to it is complicated for me. When I was in middle school and being picked on (as the sad rite of passage of middle schoolers everywhere), my mother would suggest “helpful” comebacks that I couldn’t imagine saying and would have made things so much worse. Nothing ridiculous, just sort of out of touch…things a middle schooler would never say. (Ex: “Oh, yeah? Do you feel like a big man now?”) But afterward, when it happened again, I mentally got stuck between not saying anything and juuust having a Mom defense on the tip of my tongue that I never ended up using. So even now, I think part of me is on overdrive bursting to correct any bullying I see.

      Don’t get me wrong, I don’t run around telling off meanies at work all day (or really ever), but whenever I think anyone is being the slightest bit passive-aggressive, my brain swirls with all these dramatic “put them in their place” responses that I of course never say out loud. Maybe if I’d just had the guts to stand up for myself when I was younger, my defense mechanisms wouldn’t be so out of whack.

    32. Nervous Accountant*

      Oh dear, I’m getting flashbacks of my boss from last year.

      Man was a psycho. I think I posted almost every week during the open thread. Let me see what I can dig up.

      It was a year ago and i’m JUST getting over my PTSD from that job (and that’s where Nervous Accountant was born).

    33. Viktoria*

      The recent episode of This American Life, A Petty Tyrant, was all about a larger-than-life workplace bully. Without giving too much away, his behavior included verbal abuse, sexual harassment, threats of violence AND actual violence involving explosives. (!!) I highly recommend a listen for a very shocking and engrossing example of workplace bullying.

    34. Anonymous for this one*

      During college, I worked for a company on second shift doing office work — finding files, etc. For two years, we were managerless which was great — lots of freedom. During the third year, they hired a woman to be our manager. She didn’t work and play well with others.

      Well, one evening (we worked 4-8pm each weekday), I asked her if I could leave early because my nephew was in intensive care with meningitis. She said no. I left anyway. I saw my nephew, and he was taken off life support the next day.

      The next evening, I went into work and was screamed at by the manager for not listening, etc. After about 15 minutes of her screaming, I said, “That’s fine, but you never asked how my nephew was doing. He died this morning, if you want to know.” She stopped talking and I walked out of her office. She never spoke of it again.

    35. TootsNYC*

      This wasn’t work, but I did manage to protect a couple of people from bullying in high school. These two girls were low-status, lower economic class, and kinda funny looking, funny acting. Sweet, but not smart, and perfect targets.

      Once at lunch some people started saying rude things to them, out of the blue–and I was on my way to find a seat, so I headed to them and started talking back to the person who was being snotty and mean. “Who asked you? That’s a really rude thing to say. Were they bothering you? No I don’t think so, they weren’t talking to you, why are you talking to them? Just shut up and leave them alone.”
      The person and his friends tried to make fun of me and say nasty stuff to me, but I was pretty relentless, “That’s just mean, you deserve everything I’ve said, and you can just keep your nasty comments to yourself.”
      I was plenty loud–the whole room could hear me. Which was my point–drag it all out into the open. When I sat down, I just brazened it out, and almost aggressively ignored them and socialized with these two girls.
      And they faded out. I think it was helped by the fact that a few other people around them were acting embarrassed by them (but not embarrassed by me).
      The girls and I had been mildly friendly before (I got picked on as well), but we were definitely friends after that.

      I’m sure they still got nasty stuff said to them, but not if I was around, because you’d get it!

      It was very eye-opening to me. You just can’t let this stuff go unremarked, or allow people to hide it.

      1. catsAreCool*

        Dragging bad behavior into the open seems like the most effective way to deal with bullying, unless the place is very toxic.

    36. Boononymous*

      I’ve worked with a co-worker for a year now and have just realized that he’s a bully. I’ve always seen how he’s abrupt, quick to defend himself but cutting others off and intrude others’ space (he used powerful body language a lot), but I made it a personal goal to support my team and protect them from him. (I should note that I am not a manager, but a peer that is wholly in a support role and liaison with other teams, so we work together often.) After a couple months he stopped leaning/sitting on desks, asking if people had time rather than interrupting/removing their headphones and even began to say thank you — a little monkey see, monkey do action. Now we have a good work relationship, and are able to work together well, but it took some time.
      But because our team’s experience has improved, doesn’t mean others have — I’ve had four new hires ask me how to get on his “good side” because he’s been a bully to them. I explain that with this particular person, being credible and building rapport will win him over… but also beginning to realize not every one understands that, or how to manage without authority. I’ve thought about telling my co-worker that he comes off as impetuous, but I’ve held my tongue for now.

    1. badger_doc*

      Ha! That’s why i totally love the friday open thread :-) But i do feel guilty for being so unmotivated….

        2. Sleep*

          This is me every day of the week. See the username. Sleep is my life. I need 10-12 hours a night to see straight and on weeknights I get 8-9 tops. I wake up at around 5:20-5:30 so there’s really only so much I can get.

      2. afiendishthingy*

        Yeah, Thursdays are probably the toughest days for me. And the open thread can sabotage my Friday productivity a bit

      3. Mike C.*

        Someone in the bathroom stall next to me yesterday started to snore. I was a little shocked, and a little jealous.

        1. The Toxic Avenger*

          OK, you know how people type LOL and you know they are not really laughing out loud?

          I just LOL-ed for real.

        2. Sleep*

          It could have been me (not really). I sleep in the bathroom at work. I feel terrible for doing it but at my workplace it’s acceptable to take a 20 minute smoke break, so I figure a 20 minute nap won’t hurt.

    3. HeyNonnyNonny*

      Yes. But I also then blame my coworkers’ increased chatter and socializing for sapping my motivation. It’s a terrible cycle.

      1. Dana*

        We had people playing with something like those foam dart guns earlier…I don’t know why sometimes it turns into playtime for a handful of people, but it makes it hard to concentrate when I have work to do.

        1. Matt*

          I actually walked down a hallway last Friday and some people were playing cornhole!! Granted, it was around 4pm…

    4. KJR*

      Definitely! Plus I am fighting a bout of vertigo today as well, so I am not getting much accomplished at all.

    5. Trixie*

      Exactly why I thorough despise Friday meetings. Everyone is pretty much tapped out for the week. Much rather spend my time working at my desk, wrapping up details from the week or making notes for next week. Also enjoy catching up on filing, cleaning up, etc.

    6. A Jane*

      Absolutely! I make myself feel better by taking care of all my “boring administrative stuff”–getting rooms for meetings, reading one or two professional development long articles, to do lists for Monday. It’s not much, but it helps me get started for Monday

    7. KT*

      That’s why i schedule stupid tasks for Fridays. Catch-up on emails, schedule meetings, print off copies, etc. The mindless work I can put off the rest of the week.

    8. Cassie-O*

      On a day when you’re zonked out, do you feel guilty for claiming you worked a full 8 hours? Or do you feel like it balances out with the more intense/hardworking days? I mean, we can’t realistically be at peak productivity all the time…or even half the time…but any guilt about getting paid equally for the bum days?

      2. lawsuited*

        Nope, I log my productive time in 6 minute increments, so I don’t claim 8 hours unless I actually did 8 hours of productive work for clients. I never feel bad about slacking during the regularly scheduled work day (9am-5pm) because if I slack today I have to make it up another day to meet my billable target.

      3. Dawn*

        Nope. Took me a long time to get that way tho! I figure if a company wants me to be working literally every single second I’m here then 1- that will be made perfectly clear and 2- I will have enough to do that I will have to do that.

        I think that it’s totally fine to do what needs to be done when it needs to be done and take as much or as little time as you need to do it. Sometimes you’re going to need all 8 hours in a day, sometimes you’re only going to need 3. And sometimes you’ve got other things going on in your life or feel stressed out or have an off day, and that’s OK too!

    9. Tris Prior*

      I had to fight the urge to put my head down on my desk and take a nap when I got in this morning….

    10. Brett*

      I am the opposite. I drag on Mondays, since that day is where all the meetings land and it is hard to get focused on something in the midst of all of the minor reorganization that comes with meetings.
      Friday, everyone is gone or occupied and I blast through tons of work. Not to mention, in our office it is generally accepted to go home a little early on Fridays. So, by the time I lose momentum, I can generally just wrap up my work for the week and go home; though half the time I am the last one here and my co-workers are telling me to just go home.

      1. Anx*

        At jobs that I’ve had where the primary hours were M-F 9-5, I absolutely loved Fridays. I would get really fired up for planning my work on Monday.

      2. Cath in Canada*

        I drag on Tuesdays. On Mondays I’m relatively well-rested from the weekend, and I have some weekly tasks that I do on Mondays and really enjoy. I usually only have one meeting, at 10 am, and then I can get all set up for the week. On Tuesday morning I’m all “work agaaaaiiiiin? But I did that yesterday!”. I have more meetings, more interruptions, and it still feels like a long way to the weekend.

  3. Muriel Heslop*

    What’s your best way to decline school solicitations in the workplace? All those popcorn/wrapping paper/cookie dough sales? We have seen an explosion of these and UGH!

    2. BRR*

      A pleasant toned “No thank you” should work (Alison can you upload a voice recording of this? Can you also upload your manager is an ass and isn’t going to change?).

      I’ve also used/recommend “I’m sorry, I focus my giving on the arts and have already given what I budgeted for the year.”

    3. Lizabeth*

      This one worked really well for me: I asked the question “what are you raising money for?”

      100% of the parents could not tell me and I declined to purchase anything (most of it was overpriced anyway)

      And as long as you’re not bring your kid’s fund raising sheet, say no without guilt.

      BTW, I seriously object to the parents doing this – it should be the kid doing it.

      1. louise*

        If the kid asks me (not a parent) then I will either buy (if it’s cookie dough or something chocolately) or donate. If I donate, I don’t have to give much to equal the small percentage they would have gotten off the terribly overpriced goods.

    4. Sadsack*

      Just ignore them? I see that at work occasdionally. Whether the firm is hanging somewhere or an email goes out, I just ignore them. Maybe my coworkers are not as persistent and pushy as others are though, but I think, “No, thanks!” should work.

    5. Squirrel*

      Alison had a great post about it at some point in the past. I tried doing a cursory search for it, but couldn’t find it. Basically she said say something like, “If I buy from you, then I have to buy from Ulysses and Elijah and Dr. Mobius to make it fair, and that would be my entire paycheck!” Something along those lines, whatever you’re comfortable with, and of course it depends on your relationship with the person in question. If it becomes a major issue, I personally don’t see anything wrong with bringing it up to management and suggesting that people leave the sign up sheets in the community break room/kitchen/locker room so that people can peruse at their leisure. This also removes the “Buy from me now now now!” pressure tactic some parents use.

      1. NotAFed*

        I used this tactic when an acquaintance started trying to sell me Arbonne products – “Sorry, if I buy Arbonne from you, I feel like I have to buy something from everyone I know who sells Mary Kay, Lia Sophia, etc. and that would be my whole paycheck.” It worked like a charm.

    6. Kyrielle*

      “I’m sorry, I have relatives/friends I get those things through.” Or “I’m sorry, I’m already stretched thin.” – if it applies and you’re willing to say it.

      Or “No, thank you.” Really, they should accept a polite no thank you. (And does your workplace have a policy against it? And if not, might they consider one? My old workplace formally didn’t allow that sort of solicitation, although it was considered okay to set a sheet out on your desk and say *nothing*. People who saw it could sign up if they wanted, but you couldn’t ask.)

    7. Muriel Heslop*

      Thanks, everyone! We definitely have some pushy salesparents here and no workplace prohibition (nor will we ever get one.) I was so annoyed I couldn’t even come up with something. You have all helped!

    8. Xanthippe Lannister Voorhees*

      If it’s done by email, I ignore. If it’s done in a really casual way (they make a large announcement and say something like “the catalog is in the breakroom on the table, let me know if you want to order anything!”), I thank them and say I’ll take a look (which I usually will if I’m bored on break) but never do any kind of follow up. If it’s a direct “Hey Xan, want to buy some wrapping paper?” I tell them it’s not in the budget right now for me but I wish them luck.

      (if it’s my “friend” from high school who thought we could reconnect over her desire to sell Mary Kay I turn off my phone and hide in a dark room)

      1. FutureLibrarian*

        Just had a “friend” from college (who hasn’t talked to me in years) invite me to attend an adult toy/product party.

        Then, a few weeks later, she private messaged me on Facebook to ask me to host one. I didn’t even respond, honestly. I’m sorry, but I wouldn’t even host one for my best friend! I’m not a cash cow.

    9. some1*

      Can you set up a policy to have all of these sign-ups go on a bulletin board or table in the break room? The people who want to order something can do so and everyone else can ignore them. They did this at a former company at it worked out like gangbusters.

      1. Elizabeth West*

        This is what we do also. Nobody is pressured to buy anything and if you want to, it’s right there. I usually don’t, unless it’s candy. I can’t resist candy. >_<

    11. Mike C.*

      Start with the phrase, “AS A TAXPAYER…”

      I hear folks involved in public education/government work love hearing that.

      /My brother is a teacher, and I asked him once what is worse – anything that comes after the phrase “AS A TAXPAYER” or anything that comes after the phrase “AS A PARENT”. He responded by punching me in the arm. :D

      1. Mike C.*

        That reminds me, there was a PTA flyer going around that was just a simple form where you could just donate straight cash instead of buying cookies, running laps, attending parties, etc. It was brilliant.

        1. louise*

          Yup, “Here’s $100 to forget my name.” Brilliant, except for the parents who don’t have the funds. Stinks for them. But overall hilarious.

        2. Artemesia*

          My kids’ public school did that. There was a suggested amount per family (I think it was about $60 but it was years ago) and people were asked to donate more if they could to sponsor families who could not donate that amount which we did. The school gets so little money from sales and so this worked so much better. Among the things we bought were an art teacher and a computer teacher since the district no longer supported those things. These were part time positions but mean our kids had some well designed experiences in art and use of computers which was valuable to all of us. This was before every kid had a computer at home or libraries had them readily available.

        3. Natalie*

          My grandmother always did this, and then our parents would talk our teachers into letting us get whatever prize was being offered for that level. Frankly, we should have gotten a bigger prize since the wrapping paper or whatever only nets the school a tiny percentage of the proceeds, while my grandmother’s check was 100% pure profit.

      2. Kelly L.*

        I read somewhere this week–was it in a comment here–that “as a taxpayer” is a sure sign that what comes afterward will be jerkassery. :D Kind of like “No offense, but” or “I’m not racist, but.”

        1. Artemesia*

          My one use of the ‘taxpayer’ meme was when parents with kids in private schools would whine at our church about how they were ‘paying double’. I would always just blandly say ‘parents don’t pay school taxes.’ And watch them sputter. And when they wound down, would blandly say ‘citizens pay school taxes.’ It always bugged me that these whiny A T babies didn’t seem to realize that the world was full of people without kids who nevertheless supported needed services for children; they are after all the future of the country not just the future of their parents.

          2. Kelly L.*

            In my former town, a candidate tried to run for school board a few years back on the platform that people without kids shouldn’t have to pay any taxes for schools. Record screech noise in my head! Nope, I’ll gladly do it, because I want to live in a country of thinking people.

            And one day I’ll be old, and my doctor will probably be someone who’s a little kid right now. I darn well want that kid to be as well educated as possible!

        2. LJL*

          I like “as a taxpayer” myself…it’s a useful signal that I can safely ignore what comes next. Like the other 2 you mention.

    13. Lady Bug*

      Am I the only one who loves the wrapping paper! I have a little bit of a wrapping paper addiction. It’s expensive, but it never rips.

      1. Elizabeth West*

        I buy my wrapping paper at the flea market! Sometimes you can get some of that good stuff when people clean out their closet and put it in their booths. I don’t think I’ve paid full price for wrapping paper, especially Christmas paper, in years.

        1. Lady Bug*

          Never rips while you are wrapping with it I should have said. But never rips wrapping paper sounds like an awesome way to mess with the kids!.

          1. TootsNYC*

            like those birthday candles you can’t blow out.

            (and people use to set fires. similarly, the wrapping paper would make a great kidnapping tool)

      3. Artemesia*

        I have pretty much sworn off wrapping paper although we do get a bit at Christmas. I save those little handled bags that nice restaurants give you to tote the doggie bag and that some shops give out — often they are colorful or otherwise attractive and then stick the gift in the recycled bag and top with a little fluff of tissue paper. My daughter uses the comics from Sunday papers as wrapping paper. The stuff has gotten so expensive that we don’t see the point.

    15. Victoria Nonprofit (USA)*

      My mother, who was a teacher, had a rule that she would purchase one item from each fundraiser, from the first kid who asked her.

  4. bassclefchick*

    @mel –

    I did see your comment on my post in last week’s thread. I’m sorry it got buried! Yes, I was at the location in the land of cheese. I was in the transportation department doing accounts payable. Any job leads are welcome!

  5. Christy*

    I keep worrying about my new job for no reason. Then I remember that I’m worrying for no reason, and I worry less. Then the cycle begins anew. It’s super fun. Occasionally I am reminded that I’m good at my job and people like me, and that helps.

    1. CAF*

      I have this habit too, for some valid reasons relating to my past and also because it’s my nature. My therapist told me to have a mantra (something I can visualize like “Hands off!”) and to write it down on a postie where I can see it at work. Then I can repeat that to myself instead of my thoughts going down their usual worry spiral. HTH!

    2. JP*

      My last supervisor NEVER gave me feedback and I lived in constant fear that I was about to get in trouble for something. I feel your pain.

    3. LJL*

      I had that too when i left an extremely dysfunctional workplace for an extremely functional one. It lessened for me using your technique repeatedly. Hang in there.

    1. OriginalEmma*

      I’m 6 hours away but would drive down for an AAM meetup if we wanted to do something interesting.

    3. Lizzy*

      I am in the area, so I would love to join. I will make sure to email you. Thanks for getting this started.

    1. AVP*

      worst: the owner of the company made us jump for an event he announced he was happening, like, an hour from the moment he told us about it. We spent $150 on emergency food buying and went a little crazy trying to get ready in time, only to have the whole thing cancelled the minute we were set up.

      best: We’ve been eating all of those unused snacks all week.

      1. AvonLady Barksdale*

        Holy crap, this happened to me too! Well, something similar. “Hey, we need you to do this tonight.” Jumped through hoops, had it cancelled. Blergh.

    2. Isben Takes Tea*

      Best: I got offered an office.
      Worst: I had to turn it down because, being half the size of my cubicle, it was literally too small to do my job in.

    3. HeyNonnyNonny*

      Worst: My usual coworker BFF was out almost all week, and the day drags on soooo much more without someone to toss around ideas with.

      Best: It was a short week for me, and I got approval for an upcoming vacation!

    4. Kyrielle*

      Best: Got a piece of code working the way I wanted!

      Worst: …the other two pieces that need to work with it don’t, yet.

      1. Annie Moose*

        What a coincidence, this has been my entire week!

        Actually, the worst part was when I did things one way, then realized that wasn’t very efficient and rewrote everything to do it another way, then realized that way wouldn’t work without making some serious database table changes and rewriting queries and rewriting even more code… so I had to undo aaaaaall that work and go back to the first way.

        Also I’m seriously over a deadline and that’s pretty stressful, because I have no clue what I’m going to say to my manager, but there’s literally nothing I can do about it now other than keep working, right?

        2. Tau*

          I hate it when that happens, and I’m bad at sitting down and figuring out what the best way of programming something would be instead of just delving right in so it happens more than I’d like.

        3. Kyrielle*

          I hear you! I changed the data structure I was using for one section three times. >.< I hope it's set, now.

      2. Stargazer*

        This made me think of a poster hanging above our website coder’s desk:
        “My code doesn’t work! I have no idea why.”
        “My code works! I have no idea why.”

    5. T3k*

      Best: created a whole new design to add to my portfolio (trying to make it more versatile as I tend to do darker graphics)

      Worst: an order that was in the works a month before I started here slipped through several different steps and somehow the woman paid for it without even having a design approved for it. Best part about it? We need to print it this Monday so unless she approves of it today with no changes, it’s very unlikely to happen.

    6. ACA*

      Best: I ordered business cards for my new job!

      Worst: The discovery that my predecessor was the only one in the office who regularly took lunch, which means that I’m now going to be the only on in the office who regularly takes lunch, because eff that, life’s too short.

    7. Sascha*

      Best: getting free lunch today, catered from a really good sandwich place. (My bests usually involve food…)

      Worst: the fall semester started. Hordes of sweaty freshman hitting the campus like a plague of locusts.

    8. part of the machine*

      Best: I went back to normal work hours– which is a much more manageable schedule
      Worst: I arranged/coordinated a lunch for my coworkers at a nice restaurant, and it got cancelled because management wants to do a pizza lunch.

    9. Xanthippe Lannister Voorhees*

      Best: So this may sound weird but I’ve been working with a lot of political newsprint from 1990-2003ish, and the best part of the week has been all the little blasts from the pasts- news events I remember but hadn’t thought about in years!

      Worst: Thinking several times that I had reached the bottom of the newsprint pile only to repeatedly have more dumped on me (one time literally)

    10. ExceptionToTheRule*

      Best: Being off today
      Worst: the shooting at WDBJ. The list of current/former co-workers that I have who I believe capable of something like that is too long & the list of kooky viewers is even longer. Also, it’s disappointing to know that because anything that would keep live crews safer costs money & resources, we’ll talk about safety/security a lot, but not actually do anything.

      1. Artemesia*

        Universities are full of seriously disturbed students. Families would rather have someone ‘doing a masters degree’ than in a mental institution or on the streets or in the basement. Every once in awhile some major professor gets shot by a deranged PhD student somewhere in the country. I have had students who call at 2 am with weird come ons, people who write paranoid letters to upper management about professors (I personally escaped that one but two of my colleagues had to deal with it for years), and lots and lots of students with rage issues. Allowing guns on campuses is scary stuff. I used to worry that one clearly disturbed woman who stalked a colleague would come to our offices, find him not there and just shoot me instead. And we had several people dismissed for cheating or for criminal activity or just because they failed their work too many times who seemed serious potential threats. We had security present for those meetings.

      2. LJL*

        That shooting was the worst for me too. Btu I am in AWE of the reporter in the studio who professionally held it together while reporting.

    11. Dawn*

      Worst: I had to bug the finance person and remind them that hey, y’all ain’t cut a check for me yet, I got rent to pay ya think you could maybe get on that?

      Best: impromptu coffee with my mentor/friend! I love her SO MUCH and she makes me feel empowered and excited about life/work/finding better opportunity!

    12. Kelly L.*

      I’m cheating, because neither of these are really a work thing.

      Best: Boyfriend had a surgery and it went really well. Should really improve his quality of life from here on out.

      Worst: Sewage issues in my basement AGAIN. Landlord needs to step on a Lego.

      1. MsChanandlerBong*

        Ugh, I empathize with you *so* hard. Our sewer pipe cracked last year, and we have a dirt basement, so the sewage was slowly seeping into our basement floor. We called the landlord immediately, but he’s the type to try to avoid repairs so he doesn’t have to pay out any money. It took him SIX days to get a plumber here with one of those pipe cameras; meanwhile, the house was filled with the smell of sewer gas. I had a constant headache. It got so bad, I asked my mom and dad if I could please just come and sit at their house one evening to get away from it. After the plumber determined that the pipe cracked, the landlord decided he’d fix it himself. To add insult to injury, his dad tracked sewage all over my kitchen floor when he came upstairs to leave.

    13. louise*

      Worst: I went to my boss to explain why I need some help (I’m the only HR person here and we have multiple small companies totaling around 100 employees) and ask if I could look into a student in the local university’s HR program to work about 20 hrs/wk. He said no…

      Best: …because “You’ll overwhelm a P/T person within two weeks. You need someone F/T. Start figuring out what you want that second role to look like.”

      Whoohoo!!!

    14. Someone Else*

      Best: Less than 30 days until I have my baby

      Worst: The person that has been harassing me for 9 months threw fingernail clippings under my desk (I am very grossed out by people’s fingernail and toenail clippings)

        1. Someone Else*

          I know, I reported it to my manager. It was gross, one of my team mates helped me clean them up.

      2. Yet Another JD*

        WHAT. THE. HELL?
        What is *wrong* with this person? Because surely they must have blown a gasket to think this is a thing one does at work.

      4. Someone Else*

        Seems like it may have been one of the cleaning crew after being investigated. Still Gross, but less intrusive.

    15. Anx*

      BEST: First week back at work with the new semester. I finally have a more robust schedule, both in work hours and hours actually spent working.

      WORST: The new semester has me very stressed about my future. I am really happy at work, but I just need something full-time.

    16. The IT Manager*

      Best: Led my first tech eval board this week. got nothing but kudos on it.
      Worst: Long days/lots of reading for those tech evals. I am very tired.

    17. Kristine*

      Best: I’m not actually at work right now! We have off until September 1.

      Worst: I’m unsure if the teacher in my classroom is returning for the fall. (I’m a TA @ a special ed school). This makes me nervous. I and another TA in my classroom just started in July. I was relying pretty heavily on my teacher for guidance. It’s going to suck having a brand new boss when I’m new myself!

    18. Natalie*

      Worst: for various issues, including some sleep problems, I am just draggin’ at work this week. I think I’ve accomplished maybe a day’s worth of actual work?

      Best: It’s really slow so no one will notice, and I’m sure I’ll be back to normal next week.

    19. Tiffy the Fed... Contractor*

      Best: Boss is transitioning me from one project to another new and promising contract.
      Worst: My imposter syndrome in is full flare-up mode, and of course I think I’m being moved to this new contract because the old project manager wasn’t satisfied with my work.

    20. OriginalEmma*

      Worst: My job is feast or famine, as might be expected in a response role. It’s been depressingly slow this week.
      Best: Minnesota State Fair this weekend! I can’t wait for roasted pig tail with ginger dressing, red wine kalettes, and whatever other deep-fried, sugar-coated, food-on-a-stick is available!

    21. schnapps*

      Best: I was on vacation.

      Worst: A couple of weeks back, I went in for testing and an interview for a job. They said second interviews would take place the last week of August. Since I hadn’t heard from them as of last Friday, I sent the HR person an email asking if they’re still on track, etc. She calls me back Monday, and it seems that now they’ve done testing and interviews, they will now be reviewing the position and I’m invited to reapply in a couple of months.

      It seems to me that you should do the review before you go to the time and expense of testing and interview, right? Or am I just making sense?

    22. Bea W*

      Best: Toss up between having a great mid-year review meeting and having several candidates to bring in for interviews for an open position. Usually we have trouble finding that ONE okay resume. My boss and I worked on coming up with a list of the top 5 job duties/skills we were looking for in a candidate and I think that really helped the recruiter send us better resumes.

      Worst: I don’t know why I thought the Express Bus from to downtown was a good idea. I figured with the snow gone and it being summer it couldn’t possibly be any worse that my winter experience. HA! That’ll teach me.

    23. Meetings meetings meetings*

      Best: I had a pretty light workload this week and some positive “catch up” meetings.

      Worst: I had an awful meeting which I hosted on Wednesday!

    24. Blurgle*

      Worst: having to explain to yet another American who’s been assigned here for six months that no, you cannot ask candidates “how do you plan to get to work?” in an interview here because a) it leaves us open to a hefty discrimination lawsuit (because not only do many disabled persons (like me) not drive, so do many First Nations people)* and b) you sound like you don’t know there is a large and efficient public transit service in this city with buses stopping literally outside the front door every five minutes from 6 AM to midnight and every half hour after that till 2:30 AM, or that any employee that needs to get to or from work when the buses aren’t running is entitled to travel via taxi on our dime per provincial labour law. We also only have four parking spots, and our entry level positions don’t pay enough for anyone to afford regular off-site parking.

      * There was a Labour Relations Board case a few years back on this very thing. The employer’s fine was well into five figures, plus costs and embarrassment at showing up on page A1 of the local birdcage liner.

      Best: finally convincing the big boss to let me write up a module explaining this.

      1. Blurgle*

        Oh, and the best part of the worst: having to explain to an educated and intelligent man that you can’t eliminate a candidate from the pool because he doesn’t have a driver’s licence, nor can you make possession of a licence a requirement *unless the job entails actual driving*. Also that the Labour Relations Board is just around the corner and nobody needs to “hire a lawyer, so they won’t bother” to make a claim.

        Lunch is over now; wish me luck.

      2. Rebecca*

        Wait, is this really illegal to ask? I assume verifying some form of reliable transportation is a totally reasonable ask. It doesn’t matter WHAT it is, but I wouldn’t bat an eye at a manager asking?

        1. Blurgle*

          Who in a city crisscrossed by bus routes does NOT have an insanely obvious way to get to work? It’s like asking if you have an alarm clock or winter boots.

          It’s such a ludicrous question that it’s really saying, “are you disabled? Off the reservation recently? Let me make you wonder if I’m going to make my decision based on that” – for an admin or docproc position.

          1. Rebecca*

            Yeah, I still think this is a totally reasonable question. Not worth getting your knickers in a twist over.

    25. OfficePrincess*

      Best: It’s Friday. This week has left me so run down.

      Worst: Staffing issues. I have one shift that the two people are at BEC with each other and one is ready to quit. I have another that took my willingness to be flexible with her school schedule as license to take on another job and expect us to work around that too. And someone else who may be getting promoted (great for her, leaves a giant hole for me).

    26. Lionness*

      Worst: In a meeting with several managers to discuss blackout dates for chocolate teapots, HR (who has to sign off on this for a myriad of reasons) decided to ‘call me out’ at the end of the meeting regarding completely unrelated feedback I had provided to them earlier in the day. They proceeded to give the impression that I had withheld critical information from them by changing what I had said – none of which needed to be told to the entire group.

      I had several people tell me they were horrified to witness the behavior, but no one wanted to say anything. I was humiliated and furious.

      Worse still, since my new line manager and I aren’t on the same page with anything yet I don’t even feel safe discussing it. Ugh.

    27. periwinkle*

      Worst: Had an internal informational interview with someone working in one of the areas I want to target. Turns out that they mostly work with executive coaching and the bit I want to do (change management) is relegated to a corner.

      Best: I’ve thought for a while that I’d prefer to leave this division after my current massive project ends – great management, great people, but limited opportunity to grow in the direction I want to go. “But hey, if they want to make me a [non-existent position at the division level] I’d stick around for a long time.” The division is getting re-org’ed. The position is now going to exist. Whoa.

    28. Secretly Me*

      Best: One of my jobs had to be done by someone else during a review and I got it back! Woo hoo!

      Worst: I asked someone a question and they completely dismissed my concerns and then sent me an email with stuff attached telling me how to do a job I’ve been doing for nearly three years now. Gah. I was very tempted to reply, “Forgive me for being conscientious; it will never happen again!”

    29. Cath in Canada*

      Best: finally got permission to start running the twitter account of a research consortium of which I’m a member. Have doubled the number of followers in 4 days (from 12 to 24, but still :) )

      Worst: someone with terrible grammar and typing skills edited a document I wrote that’s almost ready to send, but didn’t use track changes. The substance of the edits was great – she had just implemented some updates to the process that I didn’t know about yet – but she introduced random capitalisation, double spaces (including mid-sentence) and bullet point formatting errors that took much longer to hunt and squish than if she’d just clicked that one track changes button.

    30. QualityControlFreak*

      Worst: Was told on Wednesday that I had to deliver some staff training on Thursday morning, and oh, can you also update this manual so you can use it for the training?

      Best: It went really well, with a lot of good discussion and buy-in. Yay!

    31. NicoleK*

      Best: I may have found a ‘work around’ new coworker. Senior Development VP’s dept will assume primary grant managing responsibilities. Which will reduce my interaction with new coworker.
      Worst: I’m so behind

    32. Tonight when I chase the dragon*

      Best: spent the week at mgmt school in NY. Met a lot of great people, made some new friends, ate too much (there was food everywhere).

      Also best: it took a few weeks and I had to fight for it, but I got the salaries associated with a couple of job offers I’m making / raised to be fair, even good.

      Worst: flight back home was a beast.

      Very worst: my dog is sick, not sure what’s up.

  8. ACA*

    I’ve (almost) finished my first week at my new job! I’m really enjoying it so far – or at least, I haven’t been going home every day completely stressed out and anxious, which is a definite improvement. I could probably write 1000 words about my week, but I’ll keep it to three things to try to avoid being even more tl;dr than I already am.

    1. I feel like I’m not really accomplishing anything so far, but even though it’s an internal transfer, a lot of my system accesses were tied to my job and not directly to me. I keep trying to remind myself that the reason that I’m not accomplishing things is because I don’t have the right tools yet and not a personal failing.

    2. I love my new boss. Yesterday I told someone in another office to do something (that I knew could be easily changed/undone), then later followed up with my boss because I wasn’t sure what correct procedure was.

    How my old boss would have reacted: Why would you tell Lucinda to order milk chocolate drizzle? Didn’t you know we’re doing dark chocolate now?!
    How my new boss reacted: Oh, you should have had Lucinda order dark chocolate drizzle instead of milk, but that won’t be a big issue and we can change that pretty easily. We just decided on dark chocolate last week and there’s no way you could have known that.

    So, yeah. It’s a welcome change.

    3. Our office is located at one end of the building’s lobby/atrium. The bathroom is located at the opposite end…which means that any time I need to use the bathroom, everyone gets to hear my high heels echo all the way across the large, gorgeous, slate-tiled atrium. It’s almost enough to make me switch to flats.

    1. Chocolate lover*

      Yay for the new job!

      I wouldn’t be too hard on yourself about not feeling like you’ve accomplished anything. Even with internal switches, there’s an adjustment phase. I went through it last year after being in the same position for over 10 years. Some tasks I could jump into very quickly, others required reading up or meeting with people to collect relevant information, asking for advice, etc.

    2. Muriel Heslop*

      Congrats on the new job! It’s so awesome having a reasonable boss.

      Maybe you could keep a pair of flats in your desk? I love my Yosi Samras!

      1. Nanc*

        There are little rubber pads for your heels! Go to a shoe repair shop and have the pros put them on–they really do help with the noise and bonus: your heels don’t wear down–just the pads, which can be replaced every few years.

  9. Not My Usual Name*

    I start a new job on Tuesday! In honour of this fact, I have been dancing a one person conga around my living room.

  10. Line One On Hold*

    If you’re answering the phone and the caller have a very gender neutral name, how do you address them? Generally if I put someone on hold, I pick up the line by just saying ‘Ma’am?’ or ‘Sir?’ to get their attention but twice this month I got the wrong gender. So how should I be picking up the line instead? I can’t say ‘Hey’ or ‘You still there?’. Maybe just ‘Excuse me?’, or just ‘Were you holding for Director Joel?’? Please help me out, I freaking hate misgendering people on the phone.

    3. GoldfishObituary*

      I would just say their name, but in the same tone as Ma’am or Sir. “Hello, Joel?” That type of thing.

      1. LBK*

        +1, this is what I do. And if I don’t know their name, I say “Hi – sorry, I didn’t catch your name?” and then after they give it to me I say “Thanks for waiting Jane! So…” and continue with what I was going to say.

    5. Ihmmy*

      “Thank you for holding” (often followed by “How can I help you?”) is all I’ve ever said to folk on hold

    6. AMT*

      I usually just say “hello?” when I put someone back on the line. If it’s appropriate, you could also say their first name (“Pat?”)

    8. Xanthippe Lannister Voorhees*

      I always say “thank you for holding” even when I know someone’s gender. Honestly even if it’s someone I’m really close to and have a pretty informal relationship with (like it’s someone from a different department calling and not a patron) I say the same thing but maybe use “thanks” instead of “thank you”

    9. Jodi*

      Agree with everyone below, just use their name if you have it! Especially because some women really don’t like being called “ma’am” because it sounds old fashioned and too formal. I had an ex-coworker get very offended once when I called her ma’am…

      1. Ife*

        There’s always an awkward pause while I’m processing the fact that “ma’am” is intended to address ME, and then celebrating that I was correctly lumped into the “ma’am” category and not the “miss” or “young lady” category. Oh, “young lady” grates, especially when you’re old enough to be raising a “young lady”.

    10. Betty (the other Betty)*

      This won’t help but…

      The phone is next to my desk, so I usually screen or answer it. When people we don’t know call and ask for my husband, I usually just say, “This is he.” In my regular voice. The caller sputters, trying to figure out if (female voice) is really (male name). But then they adapt and tell me why they are calling. (Often a scam or political survey.)

      I figure if the call is about something he really needs to address, I’ll just ask to put the caller on hold for a second and hand the phone over to my husband. I bet that would REALLY confuse them.

  11. bassclefchick*

    So, things have worked out fairly well. I called my old boss from a previous assignment. He was happy to hear from me and said he does have a project for me to work on. Yay! AND he said he would match my current salary. YAY! There was a bit of an issue with bringing me in. The company uses more than one staffing service and they wanted to bring me in through a service I’m not registered with. But, after a few days of back and forth, the company agreed to use the service I’m currently with. So, in the end I got what I wanted. I was a bit worried it would all fall apart, but I’m glad it worked out.

    I start Tuesday. It’s only going to be for a couple of months, but the last time I was there it turned into about a year of work.

    And I may have a phone interview soon for a permanent position. Thanks for all the good vibes, everyone!

  12. AVP*

    At what point in the morning do you get really worried about a no-call/no-show from a normally very responsible, communicative employee? And at the point of “something is wrong here,” what do you do?

    This is for a very small business with no HR. I was this person’s manager.

    1. Sarahnova*

      If the employee has always been very consistent and punctual before, I’d say 60-90 mins. I assume you’ve tried calling them without response? Do you have an “In case of emergency” contact for them?

    2. Rita*

      A couple of hours, then go check on them if possible. This happened a few years ago, and his manager went to check on the employee at home (he lived by himself, next town over). Turns out he fell and hurt himself the day before, and because he had a concussion and broken leg he was unable to contact help. He’s very lucky that his owner checked on him when he did.

    3. Long Time Reader First Time Poster*

      I probably would have texted the employee after an hour or so. And then tried their home number if I didn’t hear back after another hour.

      And if I couldn’t get in touch via either of those channels, and I was expecting them, I’d probably start worrying pretty hard. I’d probably ask (discreetly) some of his/her closer colleagues if they had any additional contact info.

      Fingers crossed everything is okay!!!

    4. AVP*

      update – this happened a few days ago. I texted after 30 mins, just because I was afraid I had approved a doctor’s appointment and forgotten. No response. I called and left a VM around 95 minutes, no response. At that point I was getting pretty nervous because it was very unlikely this person to be late or disappear…but we also live in a city with a subway that occasionally gets stuck and you can’t text from under the East River.

      Finnally at noon I got a call back – employee had woken up at noon with all her alarms blazing and a 103 degree fever. She went to the doctor and it was a 24 hour bug. Luckily that was all!

      I think it would be good to compile a voluntary home / emergency contact file for the future though, assuming we would only access it much later in the day.

      1. NYC Redhead*

        This can also be invaluable if there is an emergency in the middle of the work day. I work for a larger corporation and its some where in our files, but we kept a separate list in case something was time-sensitive or a manager was unreachable.

      2. AnonAnalyst*

        I think I work for a similarly sized company, and we also don’t have a list of emergency contacts. I keep thinking we should start one, although that’s not really something that’s in my purview nor is it something I’m really at the level of the organization where it seems appropriate for me to suggest it, so I haven’t decided what the best way to approach it is.

        If I were the manager, I would probably start worrying at about an hour late if the employee is usually pretty punctual. I’d probably try an emergency contact or maybe the police (if no emergency contacts were available) after about 3 hours.

        I’m usually the employee who’s pretty punctual, so I would hope my employer would start thinking something was really wrong if they hadn’t heard anything from me by mid-morning. However, a few months after I started working here, I had taken a (pre-approved) day off, and when I came back the next day, I found that everyone had forgotten I was supposed to be off so they were wondering where I had been. No phone call or anything during the day I was out, though. That did not greatly inspire confidence that there would be a higher level of concern if I uncharacteristically disappeared from work, although perhaps now (several years in) the response would be different.

        1. Lindsay J*

          I live relatively by myself in a newish city for me. (I have a roommate but we both work a lot so I doubt she would notice anything were amiss unless she heard me screaming in my room or unless I died in my room and it started to smell).

          Not showing up for work would be the first clue that something were amiss. I pretty much told my manager as much when I first started, and told her that if I were an hour late to work or more to call me. And if I didn’t respond to that call in a short about of time to call my emergency contact.

          I’ve been paranoid about being seriously ill/injured/dying any having nobody notice for days since college.

        2. TootsNYC*

          The problem for me would be that, for a really responsible subordinate, I’d think, “Oh, they must have asked for a vacation day I forgot to write down,” or…”Commute must be bad, she’ll be here any minute,” and dismiss it from my mind. Then at noon, I’d say–“wait–where is she?”

      3. Elizabeth West*

        Oh good, I’m glad it wasn’t anything worse!

        An emergency contact file is a good idea. The contact may have additional ways to get hold of someone or know who could check on them, without involving authorities (if you were sick and the cops started banging on your door for a welfare check that would freak you out).

    5. KJR*

      I am so paranoid about this very topic. We checked on a reliable co-worker who was a half hour late. Our plant manager found her in her apartment, she had passed away over the weekend. It was just awful. So now I get worried anytime anyone is over 15 minutes late (everyone here is pretty punctual).

      1. Judy*

        In my career, there have twice been times when a company has called the police for a welfare check when an employee was several hours late, and both times that person had passed away overnight.

      3. Artemesia*

        We once had that experience. Young wonderful guy too, but we knew he had some health issues. We found him dead of a heart attack at 34. My BIL was also found dead by a colleague when he didn’t show for work; he was in his 50s with no obvious issues but also had a heart attack.

        The key here is ‘reliable.’ When someone is very reliable then this is a huge red flag.

      4. BananaPants*

        This happened around 10 years ago when we were still living in an apartment complex. I got home to discover police cars, an ambulance, a fire truck, and crime scene investigation vans outside the building. We found out later that a man who lived downstairs had not reported in to work that morning. Knowing that he was a very punctual employee, his coworkers called for a welfare check at around lunchtime and he was found deceased.

    6. Dana*

      Only tangentially related, but I found out I was my brother’s emergency contact when he went on a trip. He scheduled X days of vacation but then was going to call off one day. Because of XYZ, he didn’t call them. They called me and said he didn’t show up for work and didn’t call and did I know where he was because they were worried. (They sounded actually worried, not like, “we’re worried we can’t get a hold of him to fire him this instant.) I explained that he was out of town and I’m sorry he didn’t communicate that with them but that he was okay as far as I knew. (And then crossed my fingers that I didn’t lose him his job by “outing” him being on vacation.) He was able to sort things out when he got back, but I’d also like to remind everyone to let their emergency contacts know when you are putting them down for emergency contacts please.

    7. Meg Murry*

      30-60 minutes – check through my emails and voicemails to make sure they didn’t already call in, or request a vacation day weeks ago that I forgot about. Look at their calendar to see if it is blocked off for the day.
      60 minutes – call and/or text her. Possibly email as well to see if out-of-office message comes back
      if no response, ask co-workers if anyone has heard from her today. Check local news to see if there is report of a major accident on the route she takes, or closed subway or bus line, etc

      I’d probably start on emergency contacts at about 2 hours, possibly less if I actually had met/knew them personally. I think that also depends if emergency contact is her spouse/live in SO or roommate, or if it’s her parents in another state who I wouldn’t want to panic since there is nothing they can do.

      1. Artemesia*

        Good point. I would never call an out of state contact and freak them out. If all attempt to reach them locally failed, and it was VERY unusual behavior for them, I’d go to police welfare check before calling Mom in Dubuque.

      2. Development professional*

        Our emergency contact form has two slots: one for next of kin, and one for local emergency contact. Depending on what you need it for, you use one or the other.

    8. Jodi*

      My office has a shared OOO calendar so we all know when someone has planned to be out of the office/take a half day/come in late/leave early. So if someone isn’t in, and the calendar says that they were supposed to be, we start to get concerned.

      Everyone in my office has a responsibility to make sure our coworkers are safe – it shouldn’t just fall on the manager, because what if they’re not in that day! Might be something I still carry with me from my undergrad days in a sorority, where we were very tight knit and protective of each other, but it actually gives me comfort to know that SOMEONE will be looking out for me if god forbid I couldn’t contact my office. Although I know that some people might find something like this intrusive.

    9. Hedgehog*

      I wonder about this too. Several of my coworkers and I do a lot of travelling for work, so it’s normal to see a lot of empty desks at the office. A couple of times, someone’s forgotten to call in or had a last-minute meeting at another site come up that wasn’t on their calendar– but no one noticed, anyway, and just assumed they were on the road. It makes me nervous to think that one of us could have something happen and no one would check. For other people who travel a lot/have flexible work schedules, what safety precautions do you use?

    10. Sof*

      This actually happened to me – I have type 1 diabetes, and one complication is dangerously low blood sugar from insulin mis-doses. If my blood sugar is low enough, I can’t wake up, and can die. This happened to me in my first job, and I (obviously) didn’t make it to work. Luckily, my manager asked a co-worker to call me on my cell phone when I hadn’t shown up by 10-11, and it roused me – otherwise I may not have ever woken up again. Everyone was very understanding, and I always tell new managers about my diabetes just in case I’m unusually late one day. It could very well save my life again.

      Now that I’m a manager myself, I typically get in touch with people about an hour after they’re normally in if they’re mysteriously absent. I’m operating with the default tone of “just wanted to make sure everything’s okay” and it’s always been effective.

    11. TootsNYC*

      I think I waited about 3 hours before I figured out that she wasn’t at the library. Fortunately she wasn’t actually sick–had just slept through until noon (no windows in the bedroom of her loft apartment). I said, “We’ll call it a sick day; obviously your body needed the sleep.”

      But I was relieved!

      And I think now I’d only wait about an hour to check in, esp. in the days of cell phones.

    12. ndishthingy*

      Just this week my coworker got half the office thinking I was dead in a ditch. I woke up feeling sick, put a sick day request in the online system, and texted this coworker’s work phone, asking if we could reschedule our meeting for that day. Then I fell back asleep. While I was sleeping my work phone woke me up twice, once a number I didn’t recognize, then a bit later another coworker I assumed was calling to tell me the crisis du jour on one of our shared cases. I ignored both calls and went back to sleep. My meeting with coworker A had been scheduled for eleven, and when I woke up at noon I saw a text on my phone from coworker B at 11:15 saying “A is looking for you” and when I explained that i’d messaged A I was sick, B said “Oh, glad you’re ok”. Turns out that A got everyone worked up in a frenzy – in the space of like fifteen minutes- because it’s Not Like Me to be absent and incommunicado, then an hour in she mentioned to B that she hadn’t had her work phone with her all day. My supervisor wasn’t in our office that day but if anyone had contacted her she could have checked and seen the time off request.So I put the blame squarely on A’s shoulders for that one but I was also a bit mortified. Not as bad as that story about the person who quit her job without notice and the police came looking for her, but still felt guilty to have worried everyone.

      So I hope your situation was also a simple misunderstanding. But I think after a few hours I would try their emergency contact.

  13. Anonymous Civilian*

    OK, a familiar rant: I’m applying to some Federal jobs. I just got an email that basically read, ‘Due to the veterans preference regulations, we can’t even consider you right now. But maybe if there are open spots after we’ve hired all the veterans, we’ll get to you.’ I mean, I appreciate the spirit of the regs, but I think that completely cutting out all non-veteran applicants in the first step is really doing a disservice to the hiring process. Sigh. /end rant.

      1. Anonymous Civilian*

        Huh, I feel like in the past I’ve gotten something that just says ‘Thanks, but no thanks.’ This one felt much more…fuzzy than others.

        1. Elysian*

          I get the automated confirmation that my materials are received, and then just don’t get anything at all, ever ever again. Sometimes I wonder if they’re even actually getting my materials.

    2. Anonmanom*

      If it makes you feel any better, I am a disabled veteran, who gets the most preference points, and couldn’t even manage to get an interview when I was transitioning out for the civilian version of the EXACT job I had been doing for the past 2 years on active duty. In general, I think most Federal job applications are like throwing darts blindfolded.

      1. Anonymous Civilian*

        OK, got it: Abandon all hope, ye who enter USA Jobs. Sigh. I think I’d feel better if you had seen a benefit from your service instead of feeling like everyone just falls into the same black hole.

        1. Anonmanom*

          Honestly, it seems in general they want a very specific kind of veteran. I’m not it. I have a few friends who have gotten those jobs (mostly entry level), they tend to know someone in the office and that is how they get they get their resume in. Not fully relying on USA jobs.

    3. Hopefully Federal Soon*

      I applied to a federal job this week and I’m SO terrified of that happening. This is a job that I’m very well qualified for and is a logical next step from the position that I have now, but moving from local government to my ideal federal department. I agree that I appreciate the need for employing veterans but there are so few jobs for my skill set in my city and not even getting an interview for that reason would be so frustrating.

      Following today’s five questions and #4, can I also just send a big URG to USAjobs.gov and their over specific nature? My qualifications meet the job description but the questionnaire was set up so that really only if you’re actually DOING that job would you be an expert at every thing (some of which was not in the job description/qualifications). But if you don’t respond as expert then you don’t get past the cert and oh my goodness. While I could, with the help from federal friends, strain to justify it on each response, it made me feel dishonest. And a number of the questions were so specific! Again, a big gigantic URG.

      I’m trying my best to just put it out of my mind and make it a pleasant surprise if I hear anything positive back, but it’s such a great job for me (on paper anyway) that I’m having a hard time.

      1. Rebecca*

        It will definitely happen. General exceptions: super specialized and expensive skill sets, like highly trained engineers. Move on to new opportunities.

        1. Hopefully Federal Soon*

          Yup. It came today. Even though I was expecting it and I know you’re supposed to move on, I’m pretty heartbroken. I’m incredibly unhappy in my current position and this was a ray of hope for getting out that was just snuffed out for what seems like poor hiring practices (although I’m sure that there are a lot of vets who actually are qualified for this job so at least someone qualified should get it).

    4. Sharing as Anon*

      I’ve gotten that response a couple times too.

      As a contractor who has assisted with the hiring process in a federal agency, I can tell you that this also frustrates the departments looking for candidates (whether justifiably or not). I have seen departments scrap entire searches when they only received veteran candidates that they deemed under-qualified for their posted positions, only to re-submit and post the job ads at a later date hoping for a different pool of candidates. I have a strong respect for military and was conflicted by these practices. I understand wanting to find the best candidates but also observed what I felt to be a strong sense of prejudice against vets, at least the departments I interacted with.

      On the other side of this, I have never made it past this email in the application process on USA jobs for almost identical positions to my current or former positions.

      Frustrating for all parties involved I believe.

    5. OriginalEmma*

      Yuppp. I believe that was a hiring change from a 2008 or 2009 law signed by the president to improve veteran employment rates.

  14. Retail Lifer*

    Welp, my job search is on hold because my boyfriend just got laid off. Gotta help him find something first. He knew it was coming, but not this soon. He’s been furiously applying to stuff for months but no luck. My first thoughts were really selfish: I’m probably going to have to stay at this awful job. We both apparently have the ONLY jobs in this city that we’re qualified for that pay well, so his next job will probably be a decent pay cut. We can’t afford BOTH of us taking a $5000 a year cut.

    1. Kairi*

      :( Sorry you are going through that. I just wanted to say that you shouldn’t feel bad for having a selfish thought about having to stay at a crappy job. It seems like you are still being selfless in helping him with his search. Good luck to the both of you, I hope you can find something soon!

        2. fposte*

          I originally misread Retail’s post as she and her boyfriend both being unemployed now, and maybe you did too and that’s why you thought this.

          But she’s got a job. The household benefits more from getting a second income again than it does from her changing the source of her income.

        3. Retail Lifer*

          We live together and split everything 50/50. Most like any new job I find will be a pay cut, which is aa horrible idea now that I will have to pay for everything. I’m on a retail salary, so I make enough to get by just fine but I don’t make enough to support someone else, and a pay cut wouldn’t make that any less true. I’m going to help him look for something now and resume my search full force after he does.

        4. asteramella*

          That’s a pretty rude comment to make about someone else’s life when you only know a handful of details.

    2. Apollo Warbucks*

      That sucks, sorry to hear you’re having to halt your job search, hopefully it won’t be for long.

    3. Squirrel*

      This will possibly come off as preachy, but I’m not fully understanding why you have to put off your job search too. The situation just seems unfair to me… What if you get a better job than the one you have now, and you don’t have to take a pay cut? I wouldn’t stop looking, you could miss out on a great opportunity. If nothing else, have him apply for unemployment right now, so you aren’t relying on just your paycheck.

      2. LBK*

        Agreed – if anything this is the time to ratchet the job search up into high gear since landing a job with a better salary will be more necessary than ever.

        1. Retail Lifer*

          Because in all likelihood, I am going to have to take a pay cut. I have been searching for a year and have found all of one position that I qualified got that would have been a pay increase. Everything else that I have scored an interview for has been a pretty decent decrease. It’s a waste of my time to search for jobs until he gets something new. That’s the priority now, since I can’t float us for long and unemployment won’t help much. Plus, I need to know see what a new job will pay HIM first so I can attempt to balance out the finances. If a decent paying opportunity presents itself, I’ll take it. But that hasn’t been my experience so far over the past year so I’m going to focus on what we need to do to pay the bills right now, which is helping him tweak his resume, proof read covet letters, and maybe some find opportunities he might have missed.

    4. kirsten*

      I wouldn’t stop your job search either. My husband was laid off in 2009 and it took a full year for him to get a new job, I still found a new job during that time that he was out of work (and got a decent raise too which helped us both.) I would only advise you not to quit your current job without something lined up.

    5. Student*

      Why are you sacrificing yourself to baby your boyfriend? Do you think you’re inherently inferior to him?

      You’re not even his spouse – don’t put his career ahead of yours.

      Keep putting your own job search first. Your boyfriend is an adult who can take care of himself. Did he ever help you with your job search? Do you expect him to help you with your job search? Why do you think you can even help him with his job search – why do you think he’s incapable of doing it himself? If you find something better for yourself, go for it.

      1. bridget*

        This seems a little over the top – Retail Lifer didn’t elaborate on many details, so it’s perfectly possible there is a mutually beneficial reason to not search for jobs right now, especially if they share finances to any significant degree. There’s no indication from her post that her decision is because she thinks he needs “babying” as her superior, just that it’s a bummer that this is the way it’s going right now. There’s certainly not enough to read anything into the gender dynamics of their relationship.

    6. AnonAcademic*

      If he is laid off, why does he need your help job searching? Shouldn’t he be able to devote a good amount of time to it himself?

      1. Retail Lifer*

        He can, and already is, but the financial situation could turn dire for us if he doesn’t find something soon. Jobs that pay more than $12 an hour seem to be rare here, so I would rather search for him than myself right now. We’re both likely going to have to take a pay cut in our next job, and I really need to see what his is going to be before I decide what I can accept anyway. If I luck out and find something that pays the same or better, that’s one thing. But it’s just not likely.

    7. Dr. Doll*

      Retail Lifer is not “sacrificing herself” or babying her boyfriend or whatever, at least not that i can see from the short paragraph posted. She has apparently been looking, herself, and realizing that having a better job would probably require a pay cut. Because her partner was laid off, it would compromise their stability if she took a pay cut. None of this means she stops *looking*. But job searches are exhausting and disheartening. Having two happening in the same house at the same time might be a bit much.

      “Helping” someone with a job search does not mean holding their hand and doing it for them. It probably means being supportive, not blaming them, talking them through frustration, etc.

      Retail Lifer, good luck. Very best wishes for both of you in finding something good.

      1. Retail Lifer*

        Thanks. This is exactly why I need to put my search on hold for now, or at least focus less on it.

        1. misspiggy*

          Or… could it be worth investigating jobs elsewhere for the two of you, now that your boyfriend will potentially be free to move?

          1. Retail Lifer*

            We’d be open to moving, but it’s so hard to find a decent job in a city where we know where to look. If one of us got an offer that would be enough to support the other one, we’d go. But that’s not incredibly likely.

  15. Kairi*

    Does anyone else have a kegerator in their office? Mine just got one last week (opened Thursdays and Fridays 3-6). As the admin assistant who doesn’t like beer and now has to lock/unlock it, clean up the spilled beer, change the kegs, and be pestered by people who want it open 24/7, it’s making me dread Thursdays and Fridays.

    1. AMT*

      Wait, what? Your officemates get free beer at work? And they’re so ungrateful for this that they want to force you to be their personal barback all day, every day?

      1. Kairi*

        Yeah, it’s more joking about “why can’t this be a round the clock thing”, but I just say I do not have the authority to make that decision. I get some help from my boss, but she’s been out this week.

    2. T3k*

      Ugh, why, why would an office due this? Short of being part of a beer company I can’t see any valid reason to get a keg. It’s not a frat house, it’s an office!

      1. Kairi*

        I agree! I’m also worried about people drinking too much and then driving. The reason we got it is because two other corporate offices had them, and people kept asking when we were going to get one.

    3. Long Time Reader First Time Poster*

      OK, so I *would* like a kegerator in my office, but I personally think it’s not cool to make the admin act as bartender if s/he doesn’t drink beer. Can you talk to your manager about assigning an official barkeep? It could probably be something fun if they made it a rotating ‘honor’ for people that were into it. And also your manager needs to make it clear that cleanup needs to be a group effort!!!

      1. Kairi*

        I’m going to talk to her when she gets back from vacation. There are a few other people to help with the switching out of the keg, which is nice. The CEO approved the idea said he didn’t want to me to have to constantly be in charge of cleaning up. But since he is traveling and my boss is on vacation, I just have to wait to have more authority to get something like that in place.

        I do like the idea of a rotating barkeep though! I’ll definitely pass that along :)

        1. Kairi*

          Also I should note, that this is a self-service machine, so I don’t have to be pouring drinks the entire time. It’s more the anger of the people when I lock it (so I can go home at 6) that’s causing some tension.

          1. Long Time Reader First Time Poster*

            Maybe your manager can also re-emphasize the hours for the kegerator, with a specific comment that LAST CALL is at 5:55 PM.

            1. Kairi*

              This is perfect! If we can send an office-wide e-mail saying last call will be at 5:55 PM it will save me the struggle of making sure everyone got some.

    4. KJR*

      The HR person in me has developed a nervous tic after reading this. How is this a good idea? The liability alone of having an employee drink one too many and drive home. Or fall and hurt themselves…is that still workers comp if they’re tipsy on beer the company has provided?

      1. Kairi*

        I am in total agreement, especially since it’s self-serve and less regulated than at a company function. I think we have some kind of insurance to cover drinking in the office though, but I don’t know the fine print for it. I’m just a newbie in the workforce, so I don’t have much of a say unfortunately.

    5. Nanc*

      Yikes! I don’t like beer to the point that even the smell makes me barf (guess who never goes to micro-breweries!). My family is so nice about not drinking beer when I’m around for the holidays.

      I have no helpful suggestions other than to perhaps document the complaints and meet with your manager to see if someone else can be keeper of the key.

      1. Kairi*

        I’m glad that your family is respectful to do that for you at holidays!

        I will definitely be taking the advice from others above and will be having a conversation when my boss gets back next week.

    6. themmases*

      Huh, I had to look up what that is and I don’t understand why an office would ever have one. It looks like way too much trouble for what it offers.

      My partner’s company has beer at a company-wide meeting held later in the week, but they just buy bottles and cans in a few popular styles plus any special requests from people who got theirs in early. And it’s definitely not available all day! The fridge is shut until that meeting and maybe people linger for another drink together since it’s the end of the day.

      I don’t supposed it’s possible to save the kegerator for special occasions and just do something easier to offer beer on other days?

      1. Kairi*

        We used to just buy bottles for special occasions, but two of the corporate offices had kegerators so there was a large push to get one here. It’s only open Thursdays and Fridays from 3-6, and on special occasions (I have the keys to lock them so no one can have access when they aren’t supposed to).

        I think that more people would be mad now if it was to be taken away, so I’ll probably work with my boss to make it as easy as possible to maintain.

    7. CubeFarmer*

      The IANAL-but-I-stayed-at-a-Holiday-Inn-last-night person in me is screaming LIABILITY!!! If my company wanted to allow people to drink on the job or even just on the premises, I would have to request I have nothing to do with the serving, facilitation, or clean up of such. Maybe I should just read fewer law journal articles and relax a little; but on the other hand…

      1. Kairi*

        I do believe we have insurance to cover any incidents that could occur, but I don’t know the fine details. Based on everyone’s reactions, it seems as though they aren’t as popular in offices yet (for good reason!).

      2. Not So NewReader*

        IANAL, either. But I would not want to be pulled over on the way home after cleaning up. I would probably have the smell of beer on me and that is all it takes. I am just having a hard time wrapping my mind around this one.

  16. Lizabeth*

    This week I have been either banging my forehead on the keyboard or laughing so hard I’m crying, and it’s all been caused by our office squawker. This is more of a venting rant than anything else.

    Background: The PTB have decided to switch 401K management companies. We had a telephone conference this week to go over what’s going to happen when, etc, etc… My BIL (who handles my IRA, Roth IRA and recommends what to choose in the work 401K) said to find out whether a Roth 401K was available as an option. It is available.

    Head banging & mirth:
    During the telephone conference, the office squawker ask after hearing that the Roth 401K option was available, how she should go about converting her current 401K to a Roth 401K? Not a good idea since you’d be paying lots of taxes on the conversion and they told her that. I had to cover the phone so they couldn’t hear me laughing at that one. I will give the guys presenting credit for not laughing out loud but I could hear the amusement in their voices when they answered her question.

    After the meeting, she came to me to ask my BIL for HER – what happens to our 401K accounts when a company goes bankrupt? My answer was for her to consult her own financial advisor if she has questions about her 401K accounts. She went off like a rocket and accused me of being “unfriendly” about “sharing information” and her rant went downhill from there. The Loony Tune opening music from the Bugs Bunny cartoons was playing in my head during this exchange and it was hard to keep a neutral expression.

    Both questions are basic, basic, basic Finance and Investing 101 information that she should know* by now. This is not the first time she has tried to acquire information about what my BIL has advised me to do with my accounts, either by eavesdropping on a phone conversation or flat out asking what I have invested in, how much, etc. I answer her questions with questions, deflect and it does frustrate her :)

    *The answer to both questions: you don’t want to convert a non-Roth account to a Roth because you’re going to pay out a LOT of money in taxes; if a company goes bankrupt – they don’t have access to the 401K money, it’s not theirs. Disclaimer: I’m not a financial advisor and anything information within this post should be verified before using.

    So I guess the bad thing was having the altercation with her to begin with but the good thing is she’s leaving me alone completely unless I approach her about actual work! WOOT!

    And of course, the next day she acted as if NOTHING had happened (shrug…). I’m glad I’ve started job hunting again (for many reasons, she’s just a small percentage of them) but there’s will always be an office squawker no matter where you go.

    1. Chocolate lover*

      Sounds like you handle her pretty well! Talk about obnoxious, asking you for your financial information and having the nerve to get upset when you don’t give it to her. Pfftt.

    2. fposte*

      Converting a 401k to Roth isn’t necessarily a bad move, actually. It’s going to depend on your current tax bracket, the amount in the 401k, and your anticipated future needs and earnings, but I’d do it up to the top of my bracket if I didn’t have other plans for the headroom. So it’s not a stupid thing to consider.

      It is, however, a stupid thing to expect a co-worker to devote herself to explaining to you.

      1. Bostonian*

        +1. It can be a good idea, but it’s one of those things that you should do if you’re financially savvy or have a financial advisor you trust and you’ve worked out all the math. It sounds like this woman probably doesn’t fall in that boat.

    3. Long Time Reader First Time Poster*

      Not gonna lie, I’m in my mid forties and have been investing in various 401ks since I got out of college, and I don’t know why it’s a bad idea to convert to a Roth.

      I don’t think that makes me laughable. Am I missing some key piece of info here, like that the colleague in question is a financial advisor?

      1. fposte*

        Since the subject is coming up, what we’re talking about is called an “in-plan Roth conversion,” and it would mean is that you now have to pay taxes on the money you contributed pre-tax; the amount you then have would grow tax free. One slight hiccup is that you can only convert amounts that are vested–which means you may not be able to take some or all of your employer’s match, depending on vesting policies and contribution dates. I also suspect there’s another one, which is that I bet many employers will require you to take the taxes out of the 401k assets rather than allowing you to pay for them with external money, which is the best way to maximize your tax-advantaged space.

        Generally the people likeliest to benefit from a conversion are either young, with a lot of years for the tax-free growth to catch up to the briefly painful tax bite of conversion, or older with a pile o’ money that means they don’t have direct Roth opportunities. The tax rate would be the ordinary income rate–if you’re converting $10k, you’d basically be treated tax-wise as if you’d made $10k more that year. So (in very crude terms) if you’re married filing jointly and your household income is $50k, you’d then be taxed on $60k, which would still be in the 15% bracket. On the other hand, if you’re trying to convert $100k in that situation, part of that conversion will be taxed at 25%; if you’re single and make $91k, it’ll be taxed at 28% and 33%. So how much of it you get to keep would vary, and that’s why it’s a very individual decision.

        It would still technically be subject to the required minimum distribution rules–you have to take out certain percentages of the money when you hit 70–but you can roll a Roth 401k into a Roth IRA, which has no RMD requirement, with no further tax expenses if you want to avoid RMDs.

        All of this, btw, is separate from the decision to *contribute* to a Roth 401k. That’s just like contributing to a regular 401k except that you’d pay taxes on the money before it goes in. Conversion is a whole nother thing :-).

        1. Lizabeth*

          fposte – perfect and clear description of an in-plan Roth conversion…I understand it but can’t explain it to someone else, which is why I’m not in the financial field.

      2. buzzwords*

        Yeah, I had the same reaction. I don’t get why it’s so ludicrous for her not to know that unless she works in finance. And even then, it’s less “haha, ignorance is funny” than “uh-oh, what is she telling clients if she doesn’t even know this basic stuff?”

        I also don’t get why you wouldn’t just quickly answer her question about the company going bankrupt, since you knew. I kind of think she was right that you were being “unfriendly.”

      3. OfficePrincess*

        My thoughts as well. The different types of investments confuse the hell out of me. My husband and I found an adviser we could trust, got everything set up, and now are letting it roll until our circumstances change. At this point, I’ve retained about 5% of the information we were given while we were doing it, but have my list of reasons to call and make changes tucked away.

    4. Devil's Avocado*

      I agree that she shouldn’t have gone off on you, but it sounds like you’re in “bitch eating crackers” mode. It isn’t particularly kind to cover your phone and snicker at her earnest question on the phone. She apparently doesn’t know as much as you do about this topic, but I don’t think that’s a reason for derision, even if her response was a little over the top. Also, if you are knowledgeable about the subject and know the answers off the top of your head, why not just tell her?

      1. AnonAnalyst*

        So…I’m going to agree. My organization does a lot of work with retirement plan providers, and quite frankly, most seem to be coming to the conclusion that people in general just do not understand any of this stuff. I’m with you that it seems like something that, if you have a 401(k) especially, you should have a basic understanding of to make good choices, but so many people just sign up and get put into the plan QDIA because they either don’t know how to choose funds and allocate their contributions, or they can’t be bothered to spend time doing it.

        It does sound like this coworker is supremely annoying in a lot of other ways, though, so it seems like you’ve lucked out that she’s now avoiding you. And it is annoying that she keeps trying to consult your BIL by proxy instead of her own financial advisor, so perhaps she’s finally gotten the message.

      2. bridget*

        I agree. These are the kinds of comments that are unremarkable when they are coming from someone you like or don’t mind, but your coworker irritates you in general. At least w/r/t the conversion question, it’s not necessarily such an obvious answer that all people who have a 401(k) would never think to ask such a stupid question. At my last firm we had a meeting with our retirement advisor with all of the attorneys, and there were senior partners, much closer to retirement than I who had been successful lawyers for years (some were on our board of directors) asking questions about 401(k)s that I thought were pretty common knowledge. And it seems like the whole point of the phone call was to educate her.

        For what it’s worth, my opinion is that anyone who has so clearly mastered the basics of “Finance and Investing 101” also doesn’t need a BIL managing her portfolio for her. :) ‘Cause it’s so easy.

    5. Sadsack*

      I have to admit that I stopped reading your post once I hit the part where you were laughing at her stupidity regarding the 401ks. I am really not up on this stuff either, so that is rather insulting.

      1. Steve G*

        I kind of concur. And I’ve been explained certain legal, home ownership, retirement, driving/car things a few times and still forget them. No one is born knowing this stuff.

    6. LQ*

      Why is it so horrible that someone ask questions in a place where they are supposed to and allowed to ask questions about financial decisions? I don’t have an inlaw who can help me make all my financial decisions, I didn’t have family who had 401Ks or IRAs or anything growing up. If I had a coworker I thought I was friendly with who seemed to have all the answers I might ask if they had any thoughts or suggestions.

      I guess I don’t understand what is so evil about not knowing everything about investing? (It also really makes me want to not raise my hand and ask questions because people like you :()

    8. Clever Name*

      You know, I really get where you’re coming from. I really do. I’ve had a few coworkers who annoyed the shit outta me. But please read the other responses in the spirit in which they’re intended. Being rude to annoying coworker is unprofessional and makes you look like a jerk. Even when said coworker is an annoying dingbat.

  17. Sarahnova*

    Yay, the Friday open thread! Being ahead of most of y’all timewise, I sometimes get really itchy on a Friday morning waiting for this to get posted.

    1) Shout-out to Alison’s resume review service. Alison gave me some great, tailored advice that I’ve put into practice, and my CV now looks better, opens more compellingly, and feels more “me” (I don’t know about the rest of you, but I sometimes feel like when I’m done with all the specific achievements and numbers, my CV feels dry as dust and about someone else entirely). And Alison, FTR, I looked into it further and you were right about the “removing maternity leave dates” thing. I’m still in two minds about the career break, but actually now leaning towards removing it.

    2) Has anybody got any advice/experience about effectively designing their own job? Obviously, you’ve got to convince the Powers That Be that it’s a good bet commercially, etc, but I’d love some specific stories about how people pulled it off. I can see an opportunity for a real win/win for me and my current company, but it would require convincing people to effectively create a new role. I’m not always the most graceful when it comes to navigating organisational politics (I’m more of a hippo than a gazelle), so I want to be prepared.

    1. Sarahnova*

      Oh, and update: my CV incorporating Alison’s advice currently has a 100% hit rate for getting me interviews :)

      1. Dawn*

        Sweet, I’m going to cash in on that in a month or so and I’m super excited to see what she has to say AFTER I revamp my formerly professionally done resume and bring it up to spec with her How to Get A Job book.

        THANK YOU for this motivation! Re-doing a resume is always kind of an “ugh” and applying for jobs is an “ugh” so it’s great to hear that she’s been a huge help :)

    2. Judy*

      Reading in to your comment, if you were continuously employed at a company while on maternity leave, I don’t see why you would list it. Both of my maternity leaves were while I was at one company, and I just put the start date and end date of the employment, 12 years apart. My employee records show when I started at the company, and when I ended. Just like the 2 months my husband was off work after surgery, it’s not considered a break in service.

      1. Sarahnova*

        You’re right, but I have frequently seen leave listed on women’s CVs in the UK (and of course our leaves are longer), so I did include it before getting Alison’s advice to remove it.

    3. danr*

      I carved out my own niche by being available to do all of the side jobs that no one else could find time for. It developed into some very interesting projects and expertise. Best of all, I was a dept of one for most of the time.

  18. Lunar*

    Any last minute yearly review advice? This is my first one and I’m pretty nervous. My job description basically reads “assist with operations at the organization” so it is hard to make a case for how I am going above and beyond (I think that my job has changed and expanded significantly in the past year and my boss has talked about shifting some things around so I can “take on higher level work”). Id love to talk about a raise as well. On top of it all I am recovering from a doozy of a migraine so I feel like I am not really at my best.

    1. BRR*

      “my job has changed and expanded significantly in the past year”

      That sounds like your case to say how you have gone above and beyond :).

  19. Former Diet Coke Addict*

    I’m back in the office today after four days of vacation with my visiting parents, which was great and also hard (health issues with my folks). I’m back and my boss comes into my cube and asks “So did you have a nice break?” “Oh yeah, it was great to be off and enjoying the weather, seeing my folks, all that stuff, for sure.” Boss’s response “So, you like vacation, huh? You should take it more often!” And walked away.

    Not giving me a chance to say that I don’t take much vacation time because we get only ONE WEEK PER YEAR. He takes off every other week in the summer and regularly heads off to exotic vacations, but the rest of us stay here because we have no vacation time. Cause and effect are maybe an issue for him. And yes, I like vacation! Who doesn’t????

    1. Lunar*

      Ugh! I totally feel you on this. My boss does this all the time. I say I need a day or two off for a short trip and he always asks why I don’t take a whole week. It is because I don’t get much vacation and it is combined with sick time so I want to make sure I still have some!

    2. Ann O'Nemity*

      I’d have been tempted to yell after him, “Oh I would if we had more than a week a year! You betcha!”

      (I’m not even from Minnesota. But I like to pepper in phrases like that to add some positivity to what would otherwise be straight snark.)

      1. louise*

        My boss on the regular: “You wanna buy an airplane? I never should have bought the second one.”

        Inside my head: “On $35k/yr? If you can’t afford your two and need to unload one in order to scrape by, why are you asking me this??”

        Boss also says regularly: “I’m so broke.”

        Inside my head: “You know for a fact that I know exactly what you make. Why would you even say that out loud?” Instead I say, “If you’re not going hungry, you’re not broke.” He’s getting tired of me repeating that all the time, but I stand by it.

      2. SMT*

        I’m in a supervisory role, and our director at meetings has told us how she would love to go back to work in our shoes ‘if only it wasn’t for the money’…. She also likes to tell us about how she got where she is in the company without a college degree, so she doesn’t think college is necessary.

    4. SherryD*

      Ugh. Both of my managers have asked me on separate occasions if I’m thinking of buying a car. In my head, “Sure, if you give me raise, since I can’t do it on this salary!” But I’m glad I bit my tongue. I want to be paid a fair market value for the work I’m doing, not let the boss grant me a raise on the condition that I make “good” choices with my (MY!) money.

  20. Not my usual self*

    Has anybody got any thoughts or ideas about this situation?

    I work for a fortune 100 company and recently came across a problem that is at best an ethical violation / breach of contract and at worst breaks multiple consumer protection and financial laws.

    Apologies this next part is going to be a bit vague but I can’t go into much detail but it doesn’t make a huge amount of difference to the advice I’m asking for.

    Our customers (the general public) are directly affected and are being systematically over charged in certain circumstances. We sell teapots and coffee pots either as whole units or in kit form, using a convoluted pricing structure the exact nature of which isn’t widely available within the firm and never to the end customer. The problem relates to the pricing of individual parts but because the overall totals that are displayed appear correct the error is not often noticed or challenged despite it occurring semi frequently. The examples I’ve looked resulted in overcharging $400 to $900 per customer.

    I am certain this is not intentional and happened inadvertently as the result of poor process definition and a lack of thought and understanding, which is better than it being deliberate but tit does not change the fact that the business practice is most likely illegal.

    I have raised the issue within my team and got responses ranging from “that’s how it is and that’s how it should be” to “yeah that’s not right, but compliance need to own it and fix the problem” I emailed a person from the compliance team but they weren’t interested and told me the problem had been there for years and wasn’t a priority to fix.

    The complete apathy makes my head want to explode, we are sitting on a massive liability both finically and reputation-ally and no one seems to want to know.

    I’ve got a fiduciary duty to raise this (not quite mandatory reporting but similar in nature) but I really don’t know where to start do I escalate it within my department who aren’t responsible for fixing it, head straight to the board or try to find someone in compliance who will listen the most drastic step I could take is report the matter externally to the appropriate government agency.

    The secondary problem I have is because I’ve been discussing this within in the team any further escalation will be directly attributed to me, now I’m 100% certain there will be no retaliation but I do get the impression that a couple of the team members think I’m making a fuss about nothing, what is the best way to explain to them why I’m so bothered by this?

    1. Beti*

      You said at worst it breaks the law, can you nail down if this is the case? That would be a pretty clear way to show the situation needs to be addressed. That would also remove the “blame” from you since you could show you are just looking out for the company. Also, have you heard of any other similar companies getting into trouble/bad press for similar practices? That could also be a way to show tangible ramifications of a flawed process and/or unethical pricing system.

    2. NacSacJack*

      If you have a fiduciary responsibility to raise it, its on you to own it until someone with a higher power says otherwise. And when they do, document it, because it will be your butt on the line if they come back to you and say, you had a responsibility to raise this, did you? Your team members do not hold the fiduciary duty, you do. And even if they have the same duty, it’s not their place to tell you otherwise unless they are one of the ones with the higher powers as noted above. Remember, you can get sued for this and if its found you didnt do your duty, the company is under no obligation to cover you past that point. You’d have to get your own attorney to save yourself, your house, your car, your savings and that of your spouse.

      1. Dawn*

        Yes holy cow THIS! Document, document, document! When did you first notice the issue, what did you do to determine it was an issue, who did you talk to (every single person), what did they say, when did you talk, what was their reaction, what was your response to their reaction.

        If this does explode, you want to be able to say “Yes, I noticed this and this is when I noticed and here is exactly every single little thing that I did once I noticed this and please do pay attention to how I did every single thing I was supposed to do in order to bring this to the attention of someone who could do something about it”.

      1. Sualah*

        Yep, I agree with this. I would try contacting the Ethics Hotline and then I would say you’ve done your due diligence. You raised the reputational and legal risks, and in a company of that size, it really may be someone in compliance (maybe high up in compliance) that needs to resolve it. But document document document that you raised the issue!

      2. BenAdminGeek*

        +1 – In a Fortune 100 company, there will be a hotline. Use it. I recommend getting some of the documentation together beforehand, so that it’s glaringly clear what the issue is when you report.

        Not criticizing the work you’ve done so far, but in my experience compliance folks are very jumpy about this sort of stuff. The fact that the one you went to isn’t suggests either:
        1. It’s not truly an issue but no one’s bothered to explain that clearly to you, which would be incredibly frustrating since it appears to be a huge issue.
        2. It’s an issue but the person doesn’t understand or doesn’t care.

        Either way, getting all your documentation out there is very much key. Please note that some companies don’t want you emailing the world about these sort of issues- you may be required to be vague in email until they give you a compliance attorney to talk with, so that there are attorney/client privileges in place.

    4. BRR*

      I’m not sure I completely understand. So a part of the whole is priced wrong but is the total price correct or is the price too high? How do the customers not know they’re being overcharged if they are?

      Who are you supposed to report issues to usually? For a fortune 100 company I’m not sure you go to the board unless you’re a c-level executive (and even then). I’d try to find the department head or somebody right under them in the department where the error is coming from and make them aware. There’s always government whistle blower channels.

      1. LQ*

        I think about medical bills here. I’d never have any idea if I was being overcharged for a medical bill. They are darn near impossible to read, often they are a mush of stuff, and then when you factor in insurance, I could absolutely see being overcharged $900 or more and the person not knowing. Especially if it were for something that was serious and the person wasn’t in a good headspace after.

        1. BRR*

          Ahh yes. Plus if they told me I was being charge $900 for X, I wouldn’t know if that’s the correct price.

    5. steve g*

      To analyze a bit….it sounds like you are afraid to report because you don’t believe an issue this big can exist without higher ups being aware. they have to be in on it.

      I think you have to report it to your boss anyways and put the onus on them to squirm if he/she is in on it.

      Also have you made a spreadsheet quantifying the revenue/margin impact for a set time period by redoing past orders, so management knows what type of money is at stake?

    6. Jubilance*

      You work for a Fortune 100 company, so you have an Ethics Hotline, correct? Use it. Stay anonymous if you think there will be retribution. The Ethics hotline was designed for this, and if they are following SOx then they have to investigate this.

    7. Not my usual self*

      Thanks for your comments everyone, to answer some of the questions raised:

      I’m not sure I could find out if it breaks the law without involving a federal body.

      I’ve got copies of all the emails sent and a breakdown of the problem for a few orders. I’m comfortable I can defend my handling of the situation.

      No there isn’t an ethics line I can call.

      It’s definently an issue, but it’s being viewed as an IT glitch rather than a systemic design flaw, the process was moved from one department to another so no one seems to feel accountable for this mess.

      The pricing structure is complicated, The discrepancy is down to the calculation of rebates promised to the customer when they order certain things the breakdown we provide looks reasonable so isn’t often challenged, but some customers have noticed which is why I started looking at it.

      No I don’t think the higher ups are in on it, I just can’t seem to find anyone who wants to take responsibility for the problem and has the mandate to fix it, the overwhelming response has been complete apathy and I get the impression people think I should just accept this, like they have.

      I’ve worked out the figures for a few orders manually but the hard core data analytics needs to produce a fugue for all he orders we’ve taken over the last few years is beyond my ability.

      I’ve made my boss well aware of my position not this but his view is it’s not his problem and he can’t fix it.

      1. Not So NewReader*

        Would he present the problem to his boss on your behalf?
        Would your boss arrange for you to meet with someone who can fix it- that is someone up the ladder from him?

        I have had some things happen at various jobs where I have had to put my foot down. “I do not want to lose house or my personal freedom because I am in jail over this one!” Sometimes you just have to put your foot down. But I only do this when it is absolutely over the top and I am 2000% certain I am right. I have done this about 3 times in my life and at those points I was more scared of Thing Going On that I was scared of management/retaliation/etc. I am not sure if you are there yet only you know for sure.

        Can you find similar real life stories where companies got in trouble for doing the same thing? Sometimes just handing over a relevant news article and saying “hey this is us!” can be the tipping point in your favor. In my case, I used well-known historical events and/or news stories to support my strong position.

        It’s really a minor point, but describing it as an IT problem does not do anything. It sounds like since it is an IT problem that makes it a minor thing in their minds. Let’s say a large ship sinks because the computer that is helping to control the ship has a glitch. That would be an IT problem, but it is not make the ship any less sunk.

        From your perspective, what you describe here is that the problem is cross departments. Which means the problem has to go up the chain of command until it reaches the person who is in charge of all the departments impacted by the problem. If I felt strongly enough about my findings, I would ask my boss if it is okay to meet with the person who is in charge of the areas and show her my findings.

        Lastly, you are the best judge of your situation. If you believe it is that severe AND no one will listen to you then it is time to move on. No job is worth risking your personal freedom and your home/possessions for.

  21. Claire*

    What are your tips for well written emails to your bosses, many of whom are execs? In my performance reviews, my bosses have told me this needs to improve – i.e. being crisper. I make changes, but need to do more. Would love to hear your tips!

    1. Camellia*

      Stick with bullet points. Keep them short. Use this general outline:

      Situation
      Solution
      Next steps or impact

    2. Squirrel*

      What do you mean when you say “crisper”? Are you blathering too much? Are you being too vague? Are you getting any other directions as to how to improve your writing?

      Me personally, I tend to write too much, so now what I do is write everything that I want to say (with email addresses removed so I don’t accidentally send it), and then go back and pare things down. Then I make sure to add a greeting of some sort (e.g. Good morning, Good afternoon, etc.) and a friendly closing (e.g. Thanks for all of your help on this!, Thank you!, etc.).

        1. afiendishthingy*

          I have a tendency to email run-on sentence tangent-packed David Foster Wallace novels to my supervisor too. No complaints yet but I should probably start drafting then paring down to bullet points also.

    3. KT*

      Be pithy, be direct. I think we get in the habit of casual speak, or softening, or adding fillers words who think it’s too brief. I have one employee under me who sends emails like this:

      Dear Wakeen,

      Just wanted to send you this email for your review. Please let us know if you have any edits or changes and we’ll do our best to pull them. Please let us know by 5pm.

      Thanks,
      Jane

      My feedback was mainly on the “just”. Why are you “just wanting”? It belittles your message and makes it sound like it’s not important–she was going for a tone of deference.

      Changed it to:

      Wakeen,

      Attached for your review is the email we discussed. Please let me know if you have any edits by end of business today.

      Thanks,
      Jane

    4. HigherEd Admin*

      Is it possible for your boss to provide you with examples of what exactly what s/he means by “crisper” emails? That way, you know what the end result is “supposed” to look like and can work bit by bit to match your style to that.

    5. Charlotte Collins*

      Higher ups love bullet points of the important points. If they need extra details, they’ll ask. I had a boss who referred to it as the “Joe Friday” way of communicating (“Just the facts, ma’am.”). I always add something like “Please let me know if you need more information,” and make sure my contact information is clear (it’s on my signature for my personal email, but doesn’t pull for some of the group email boxes I use).

      Remember that execs often don’t have a lot of time to read long emails (who does?), and the information is often being compiled for them by an assistant, so this technique could make two people’s jobs/lives easier.

      Also, don’t try to address more than one issue with one email, unless you’re responding to an email (then you can assume the person sending wants everything in a neat package). I think most people would rather have two brief, clear, concise emails than one long one.

      And, please, everyone, use appropriate subject lines. It helps people prioritize which emails to open first, lets them know what the issue is, and makes it easier to find the email in a search if it’s needed later.

      1. HeyNonnyNonny*

        +1 to subject lines! FYI, For review, Need decision ASAP….letting people know what action an email needs makes it so much easier!

        1. Charlotte Collins*

          Yes to this! And don’t bury it. Tell people what they need to do first. If there’s a deadline, give it right away. And let people know what will happen if it isn’t met (e.g., “If I don’t hear back, I will assume that you approve this change”).

          Also, if you use those icons to indicate high importance, etc., use them sparingly. Some people set all their emails this way (I think they don’t know how to turn them off), and it’s annoying and counterproductive. That little explanation point should mean something when it comes from you.

        2. Meg Murry*

          But more than just FYI, For review – add subject as well. Examples:
          FYI: Chocolate Teapot Sales up 20%
          FYI: Major competitor’s stock dropped 10%
          Need decision by 5 pm: New chocolate tempering process.

          Otherwise I end up with 2,000 emails that just all say FYI on 1,000 different subjects all lumped together if I try to sort by conversation.

          As for shorter – I agree with others. If you have trouble with leaving out background, put it at the END of the message. If there is a question or request, it needs to be in the first few sentences.

          This isn’t a letter to your grandmother, so you can drop all the “how are you today, I’m fine thank you, hope the kids are doing well, how’s the weather” pleasantries and get down to business. Saying please and thank you is ok, and you could use something like “Have a good weekend” in your closing but otherwise no need for pleasantries.

          1. More Cake, Please*

            YES. I have probably 30 important emails saved from higher ups that are titled, “Please Read” or “Memo” or “FYI.” Looking back, I have no idea what those are, so it forces me to run a search through my folder each and every time I need to reference one. And frequently the body is blank and the information is just in an inbox-clogging attachment. It’s not like I have the physical space to actually print and store these memos anywhere!

    6. BRR*

      Well that’s nice and vague, tell your bosses their feedback needs to be crisper.

      I second the bullets and subject lines. I also recommend that before you write it thing what you’re trying to say and what action they need to take if any. Is your email an FYI or does it need a response? Are you possibly using vague words (like crisper). “There were many errors in the report” versus “there were five missing zip codes in the delivery report.” Another possibility is not having solutions. Like the LW earlier this week with webdesign, “I don’t know how to do that” versus “I need to check X for a possibly solution to Y.”

    7. part of the machine*

      I also try to embody the tone of the person who is sending the email or who I am sending too. Do they just cut to the point? Do they lead with a request? Do they send me bullet points?

      I also don’t always send the quickest response. Sometimes I take an hour and come back and edit my response some more.

      Also trying to convey your point as directly and with as few words a possible is sometimes a good exercise to try.

      Hope those are good suggestions for you to try.

    8. Artemesia*

      I think the most important thing is to have the main idea or recommendation in the first paragraph. You tell them what they need to do or know and then if necessary justify it below rather than introducing a topic and then an argument weighing options and THEN tada, the recommendation.

      1. AnonAnalyst*

        Yes, this. I struggle with this too because I feel like I need to give people ALL OF THE INFORMATION! so that they can understand the problem and recommended action or main idea behind the message. But sometimes people don’t care about the background, so having the main idea and the action you need from them (if any) up front lets them skip the rest of the message rather than having to skim through the whole thing to find the information they need.

        Then you can still provide the background for those situations where the recipient may feel he/she needs to know more, but in the second-last paragraphs so that it’s easier for people looking for specific pieces of information to navigate. I also second the bullet point recommendation because it helps clearly delineate different ideas for people who want to scan the message.

    9. WLE*

      If possible, I would ask a coworker or a mentor that you trust. Show them examples of emails that you send, and ask them for advice. This has to be a person who won’t just tell you what you want to hear. It could be that you’re doing something off putting without even realizing it. It also could be that this isn’t necessarily a BIG issue. They were just searching for something to put down on your performance evaluation.

  22. A Scientist*

    For those of you who work with numbers in scientific notation, how do you speak the scientific notation? For example, if you want to say 1.234E-5, do you say:

    One point two three four E minus five
    One point two three four E to the minus five
    One point two three four times ten to the minus five
    Or something else?

    The vast majority of people where I work say the second one (one point two three four E to the minus five). I don’t like to say it that way, because it sounds like raising Euler’s number to the -5th power (1.234e^-5), which is totally different than 1.234 x 10^-5. I say the first one (one point two three four E minus five), although I suppose you could argue that someone could interpret that as 1.234e – 5. Either way, I know what they mean and they know what I mean, but I’m curious about how people say it in other workplaces. Nobody here says the third one (one point two three four times ten to the minus five) — I haven’t heard anyone say it like that since high school.

    Also: how do you round a last digit of 5? For example, if you are rounding to the nearest whole number, how would you round 7.5? How would you round 8.5? Almost everyone where I work rounds that up (so 7.5 would round to 8, and 8.5 would round to 9), but I was taught that when the last digit is 5, you should round to even (so both 7.5 and 8.5 would round to 8), because 8.5 is exactly halfway between 8 and 9, so rounding to even is sort of a way to randomize it.

    1. katamia*

      I was taught to always round up with a last digit of 5, and that’s what everyone else I know (who I’ve talked about this with) was also taught. I’d never heard of rounding to even, but I think when everyone around you has been taught to round up with a last digit of 5 (as it sounds like your coworkers were), it can be misleading to round to even just because the people you’re communicating with aren’t expecting it. I don’t know how many situations there are where that would really make a substantial difference in someone’s work, though. I can’t think of any, although I’m not in a science- or math-oriented career.

      3. themmases*

        I have never heard of rounding to even; every situation I’ve ever been in calls for rounding 5 up. We also wouldn’t round to even because generally you’re rounding to a specific decimal place or number of significant figures, and it’s unlikely that you would want to round to an integer.

        Unless there is something here I’m missing, rounding to even doesn’t randomize anything so much as it discards information. It’s not an effective way to anonymize data, only reduce its precision.

        1. themmases*

          Also, if you Google “round to even” there is an interesting discussion of this on the math StackExchange. Apparently the reason is to avoid *introducing* bias away from the null into random data, which could result from systematically rounding up. This has been referred to as banker’s rounding, statistician’s rounding, or unbiased rounding.

          However, I work in a stats-heavy field (epidemiology) and I can’t think of a situation where I would ever want to do this because my output is mostly in terms of measures of association. There is usually a very important difference between an OR of, say, 1.5 and 2 (or 2.5 and 2) that I would never just round away. I would say that if people in your field/office aren’t doing this, you definitely shouldn’t either. This goes to the real meaning of the numbers you are working with.

        2. A Scientist*

          The round to even rule is not just for rounding to integers; that was just an example. Another example is if you are rounding to two decimal places and the number is, say, 2.345, which is exactly halfway between 2.34 and 2.35, so the round to even rule would have you round down to 2.34.

    2. LouG*

      I would say the third, one point two three four times ten to the minus five. If I would rounding to the nearest whole number, I would round 7.5 up to 8. I’ve never heard of rounding to even, but now I’m second guessing myself!

    3. AnotherAlison*

      We don’t speak in sci no so we would say one hundred and twenty three thousand. . .(I know, not what you asked!) Back in my college days we said the third one, only to the “negative five” not “minus five” but I don’t know what flies in the professional setting.

      On the rounding thing, in my day-to-day work we follow the standard round up on 5, but I had a interesting/nightmarish thing come up on this very topic earlier this week:

      Our accounting software is programmed to round to even on rate sheet time charge billings. Things only become non-even numbers if people charge overtime, and the philosophy is that it works out over enough charges. Well, it doesn’t work out in my group because we have small time-and-material jobs ($1k-$1M small cap or $1M-$10M midcap) instead $10M+ lump sum like most of the company. We’re technically in breach of contract if we bill this way, so now we (the PMs) have to manually find all these in our invoices and have accounting manually fix them. So, yeah, depending on the context and work, this is a huge deal and the philosophy needs to be consistent and predetermined.

      1. AnotherAlison*

        (Okay, we wouldn’t say one hundred thousand for 1.234^-5 because it’s NEGATIVE and is a tiny number. So yeah we would say 1.2345 to the negative 5. . . .I’m more stoop-id than normal on Fridays.)

        1. Anx*

          Yes on the minus thing. I grew up using “negative” and to me minus is linked to the operation of subtraction, and negative to refers to the direction on the number line.

    4. Calacademic*

      The scientific notation thing is actually field dependent, so you can fall into these little sub-domains where it is totally different. Example: I work with vacuum systems where the pressures are things like 7.3E-7 (Torr). Since the pressures are always negative (if they’re positive you don’t really have a vacuum) I would say that pressure as “seven point three by seven” or just “seven by seven” if I wanted to round. Again, field dependent — if people don’t do this, it would likely just cause confusion.

      Alternative: Can you use units? Is it 1.234E-5 meters? Can you say 12.34 microns? (Or whatever the equivalent is?)

      Finally, I think I usually round up too. Now that you point out the even/odd rounding rule, I do recall it, but my instinct is to just round up.

      1. Meg Murry*

        Yup, I would probably switch units when talking. I can’t comprend numbers very well when spoken out loud, so I would probably just hand someone a printout with the numbers written down, or write it on a whiteboard.

        If I was pushed to it and I was giving a presentation, I would say the 3rd, because that is how I would record it in the presentation. If I wanted someone to type that number into Excel, I would probably do the first, because that is exactly what you see on screen and what you type to get that number, whereas if you include the “to the” I probably would try to throw in a ^ while typing which does not work.

        But more likely I would say zero point [pause] 4 more zeros, 1 2 3 4. Because that is what excel shows me, and I don’t usually bother to switch to scientific notation. Or I would just say “a little more that zero point zero zero zero zero one”.

        But my field doesn’t do infinitesimal like that. If its less than 0.01, I usually don’t care, or like others have said, it changes to microns or nanometers or whatever units.

      2. A Scientist*

        Interesting… I have never heard anything like “seven point three by seven,” and if I heard it without an explanation, I would have no idea what it meant.

        Most of the numbers I have are always in the same units, and people would get very confused if I started talking, say, picograms instead of micrograms. The units are predefined in our database, so we have no choice in what units to use. We also have specifications in certain units, so, for example. We might be told, “The widget must be less than 5E-5 microsomethings,” so it makes much more sense to say, “The widget is 1.234E-5 microsomethings,” than to say, “The widget is 12.34 picosomethings.”

    5. Could be anyone*

      I would use the third bur I’m coming from a point many years ago.
      And rounding up is always what has been taught. But I could argue it depends on context. After all this becomes an approximation and which works best lower or higher.

    6. dancer*

      We say it the third way. But I usually just stick to order of magnitude or if I’m speaking: “The difference is on the order of ten to the minus 5.” or “The difference is on the order of 100 micrometers”

    7. Gene*

      I frequently work with concentrations in very small numbers and what we do is describe them in the closest level that gives whole numbers – assuming your example was in grams/Liter, we would say 12.34 micrograms/Liter. We regularly get into the nano- and pico-gram levels.

      And when doing statistical analysis of data, we always round to even; but even more importantly, we pay rigorous attention to Significant Figures (a whole other discussion…)

    8. Student*

      If you gave me 1.234E-5 and asked me to read it aloud, I would say “You forgot the units and the uncertainty.”

      Then I would say, “12.3 micro-units” unless provided with an uncertainty. I don’t believe in precision beyond ~5% without proof. I’d limit the number of digits I quoted to a reasonable uncertainty.

      If appropriate, I would convert to a unit that makes more sense to talk about, because once you hit 3 or 6 orders of magnitude there’s almost always a better unit available (whether it’s just incorporation of a standard SI prefix or a completely different unit of measure depends on the field/application).

      I round the last digit of 5 up. The digits range from 0 to 9, not from 1-9! Things that end in 0, 1, 2, 3, 4 (5 out of 10 available digits) get rounded down while things that end in 5, 6, 7, 8, 9 (5 out of 10 available digits) get rounded up. The only people who have an excuse to do otherwise are heathens and software engineers working in hexadecimal (but I repeat myself).

    9. AnotherFed*

      We’d say that number as “ten to the minus five”, because anytime the number after the E has an absolute value of 5 or more, we don’t care so much about the first number. Of course, in a report or any formal presentation, we’d still write the full number (probably along with a bunch of other numbers in results and/or calculations), but wouldn’t be speaking it aloud in any sort of discussion.

    10. Not So NewReader*

      I would round up. If you need 9.5 feet of lumber for a project, then rounding down will not get you enough lumber. Rounding up will be slightly more than you need.
      However, I was also taught to be conservative with my numbers. This advice helps with the example above because I want to be sure to get enough lumber, caution says round to 10 feet then I will know I have enough.
      When I am calculating my income and deductions for taxes point five always goes UP, not down. I just feel better about my numbers when I do that.

    11. hermit crab*

      I do some accessibility work (checking documents for 508 compliance, writing alternative text for images, etc.) and I generally use the “one point two three four times ten to the minus five” style when writing out scientific notations for screen readers. It’s the least ambiguous, though I agree that it’s odd to say in regular speech.

    12. Meadowsweet*

      quite late, but…

      I’d probably say the second one
      and was taught that 5 rounds up – 0-4 is a spread of 5 numbers and rounds down, 5-9 is a spread of 5 numbers and rounds up. Wouldn’t rounding to even give preference to even numbers then, as they’ve 11 numbers that round to them while odds only have 9?

  23. T3k*

    Anyone have advice on how to get your boss to be more technology forward? I work for someone really up there in age (grandmother with adult grandchildren) and she keeps complaining how we need a better system to get things running better, but it’s hard to do so when 1) she’s very inept with technology and 2) she’s highly forgetful, as in, we can remind her 5 times about something and she still forgets about it because she gets distracted by another problem going on. Not to mention it’s like pulling teeth to get another coworker (who’s related to the boss) to actually stick to any system we try to implement.

    1. BRR*

      First I don’t think there’s a correlation between age and technology (is this not everybody can eat sandwiches territory?). Our head of IT is in her early 60s and rocks.

      I recommend setting up a specific meeting next time it’s mentioned.
      Boss: We need a better system.
      You: I agree, can we set up a time to meet and discuss it. I can put together some suggestions.
      or
      You: I agree, would you like me to take the lead on this, I can discuss this with Jane and Wakeen then we can make our recommendations to you.

      End every meeting with defined next steps. So if she says she’ll look them over say “thank you for taking a look, I appreciate you takling this issue, when would you like to meet to discuss this next?” If a meeting is cancelled, reschedule.

      1. T3k*

        Ah, true. It’s just been my luck that every grandparent age person I’ve run into so far in my life, none of them are particularly competent with technology and they expect me to act as their personal tech support *sigh*

        It’s not really a formal business (it’s a very small company with about 5 regular employees) so it’s more like a “hey, do we have time to talk about this now?” situation as we don’t know when walk-ins will drop by or when the phones will suddenly be ringing like crazy and she’s all about answering those phones first and foremost (the main distraction that makes her forget previous conversations).

        I’m ok with taking the reins and making the system better, which she’s suggested a lot in the past, but problem is I’m already stretched out as it is, so I don’t have much time to do it myself and nobody else here cares or is in a similar position to know what needs fixing. If we’re not swamped she gives me something else to do so it goes on the backburner, and if we are swamped it stays in the fridge. And, if I even could get us to switch to a better option, she’d have to be trained on that (like how to use Outlook) and of course that falls on me to teach her how to use it because I’m apparently multi-job extraordinaire who just loves to teach! (that last part was sarcasm. I’m that person that gets easily annoyed if I have to repeat myself more than 2 times on how to do a very basic thing, like mark an email with a star).

        1. Observer*

          Put together a plan to deal with one relatively small but important piece and find a good consultant to implement it. Then grab her and present the whole package.

          eg Boss: We need a better way to track our spending
          You: Figure out what it’s going to take to implement quickbooks (or improve your usage), find a consultant who can do this for you and get pricing
          You: Grab boss ad say “You have 5 minutes? Great. You asked me about getting a handle on spending. here is what we should do. And, here is a guy who can set it up for us and train everyone who needs to be trained. It should could between $x and y”

          It keeps the conversations short, avoids putting too much on your plate, and is small enough that the risk is low even if it fails, but has a high chance of success.

          1. TootsNYC*

            If anything is going to work it needs to be really simple. Or it needs to be something that’s ultra simple for HER, and actually implemented buy someone else.

            So yes, keep the solution focused and the conversation short.

            But she sounds *system* phobic. So I would say, stop taking her all that seriously.

      2. LQ*

        I strongly agree with offering to take the lead on this. And make sure that whatever the solution it is very user friendly.

        When people fall they should fall into the correct answer. If 90% of the time they should click next and only 5% of the time click Do X or Do Y then make the next button bigger than the others. That kind of thing. Do usability studies, watch how they want to do things. If they stop the process midway through can you get it to send them an email saying Hey! Finish me!

        Those kinds of things. Focus on a user friendly system more than one with bells and whistles. (UX!)

    2. Not So NewReader*

      Because of the nature of the problems you show here, my first question is does she really want it fixed? I am thinking this is more of a people problem than an actual computer problem. You might benefit from getting buy-in first.

      I would say “there are options out there, but is this something you really want to do? It will take time and commitment to go through the learning curve. And we will need to get everyone on board and sticking to the new system.” You may have to say that you need her uninterrupted attention to hammer out some ideas.

      1. TootsNYC*

        This is where I fall–she won’t use any system you come up with.

        So it needs to be ultra simple–and it probably needs to not actually involve her.

        1. T3k*

          She’s half and half. On one hand, she wants to improve the business but there’s so many problems going on, it’s like trying to figure out which head of hydra to deal with first. For instance, a month after I started, I re-arranged how orders are done so we know where they are via these physical trays with the order sheets in them and she responded well to that and it works for the most part (the related coworker is the one that’s still causing the most backup issues there), but trying anything technology related seems to go over her head. A month ago she had this thing come in similar to Square but wasn’t (I’m guessing she just went with whatever came up that was cheapest without really researching it) and she sent it back after a week because it was “too difficult to learn”. It really wasn’t as navigating it was pretty straightforward.

          So really it’s more like, if we try to use any technology based thing to make it easier, she gets frazzled and thinks it’s too difficult. Heck, she has to place inventory orders everyday and she always does it over the phone, even though I’m 99% sure you can place it online and it would make it a lot easier on her.

          1. TootsNYC*

            It wouldn’t be easier if she got too confused.

            You might look into taking the technology just ONE step–so, not necessarily software.

            Here’s an example
            Inventory orders: print a bunch of forms (even if you make them up, complete with parts numbers and standard quantity) for her to check off or circle (faster than the phone!), and fax them.

            See what I mean? Just one step. That may be all she can handle.

  24. Autumn*

    Any physicians out there? My SO is in his final year of an emergency medicine residency, which means he is starting to look into finding a job for next year. He recently attended a seminar about how to find a job, at which he was told you should decide on a city you want to move to and then send a cover letter and CV to the EM director at a hospital there stating your interest, experience and ask if there are any positions available. The person leading this seminar said that the director would probably respond by asking you for an interview if he/she was interested, or offering other suggestions. The person leading the seminar strongly implied that all the best jobs are by word of mouth, and that any job that actually gets posted to a job board (online, or in newsletters, etc) have something wrong with them and you don’t really want them.

    To me (not in the medical field whatsoever), this this sounds ridiculous. I can understand much of the job market is word of mouth, but the idea of just sending an email to a person you’ve never met who has made no indication that they are looking for employees asking for a job sounds like a terrible idea (wouldn’t they be overwhelmed with these letters!?). However, I’m willing to concede that it’s possible that this is how the field works, and I don’t really know any established doctors I can ask. So I’m curious if anybody on here has any insight – does this sound normal, or are there other ways of finding jobs in the medical field?

    1. Nanc*

      Yikes! I hope your SO didn’t pay for that seminar!

      Full disclosure: I do not work in the medical field, but I have friends who do! Some hear about jobs word of mouth but for the most part they find jobs by looking at the hospital/clinic website’s career pages. Many of them let you sign up for notifications when jobs are posted. My small-town hospital has such a system.

    2. Development professional*

      I’m not a doctor, but my dad is. This is not as weird as it sounds. Medicine is more similar to academia in hiring than you might imagine. A lot of it has to do with the long time spent in education and training before you’re looking for a job. I would say a couple of things though: unless his target city is a big one with many many hospitals, he might want to try a “top three” approach in selecting a desired location instead of just one city; and, it’s probably going overboard to say that a posted job is never one you want, but it’s probably right that the *most* desirable jobs are not the advertised ones. And that’s true in many fields, not just medicine.

      1. Development professional*

        I would also say that looking for a job as a board-certified MD is really different than most other medical professions. That’s nothing against RNs, PAs, etc. but they’re more likely to be in the “advertised job” space to fill positions.

      2. Autumn*

        Thanks! Glad to know it isn’t completely out there (but that might still be worth checking out posted jobs).

        Yeah, I really shouldn’t just say “medical field” because that covers a lot of jobs and looking for an attending physician job is probably very unique even within that field. We’ll definitely be focusing on a number of cities/hospitals – now we just need to decide where we want to live!

  25. Beancounter in Texas*

    I’m going to start collecting all the stuff my boss says. Here’s last week’s: https://www.askamanager.org/2015/08/open-thread-august-21-2015.html

    Here’s this week’s Sh*t My Boss Says:

    Boss: “What’s this?” Looks at sign indicating to put recyclables in a bag in the kitchen.

    Coworker: “Beancounter set that up to recycle cans.”

    “She didn’t ask for my permission.

    …

    But that’s a good idea.”

    1. Beancounter in Texas*

      And to clarify, I am taking them home at the end of the week and dumping them into my city recycling bin. I am not collecting them to cash them in for money.

    2. Colorado Girl*

      Oooh, can we make this a thread for everyone? I’d love to contribute a few of my own, such as:

      “If things take a turn for the worse, can you schedule the funeral around quarter-end?” – said to me after returning from an emergency trip back home after my father took a bad fall, almost died and had to be admitted to a nursing home. I just stared at him and walked away.

        1. Colorado Girl*

          I can laugh about it now, especially knowing the guy wasn’t really a jerk and was just trying to be practical. He just felt emotions had no place in the workplace so we only ever discussed facts and figures.

          1. Not So NewReader*

            Emotions aside, even on a practical level, funerals cannot be postponed for long periods of time. That is just not how funerals work.
            However, I am glad you were able to find a path through that conversation and move on.

            1. TootsNYC*

              well, they can be postponed–they stored my neighbor’s body for 6 months until his slot in Arlington National Cemetery opened up. But it cost money.

              So if you’re talking facts and figures, how much?

    3. ConstructionHR*

      Our client’s lead guy had 200 years of experience in a 47 yo body. Despite all that experience, he had really poor speaking skills in a field where speaking to groups is quite common.

      1) “damage can occur quickly over time”
      2) “apply lotion frequently so it can ‘sorb’ onto your skin”
      3) “be careful out there, there’s a syphilis epidemic going on”

    4. TootsNYC*

      We used to work with a woman who, when she was floating an idea, would wave her hand in the air near her head and say, “I’m just talking out loud.”

  26. Jackie*

    Hello. I recently applied to a position through a company’s website. You must create an account and then upload your CV and cover letter. I can’t help but feel my application has been sent into a black hole!

    I found the hiring manager’s contact information online. Would it be a bad idea to email her directly? Basically, a short email stating that I applied through the regular channel and would like to reiterate my interest in the position, with my CV and cover letter attached. A part of me feels that this would be annoying – basically, I am trying to circumvent their application system! On the other hand, my CV has a higher chance of being seen by the person who is making the hiring decision, and may will show my enthusiasm for the position.

    What is everyone’s opinion on this?

    1. Isben Takes Tea*

      I would say unless you have some kind of connection or reference to the hiring manager, don’t. I would find it off-putting, and it doesn’t necessarily give you a higher chance of being noticed: it might give you a lower one (it would with me).

      I would suggest Alison’s advice: make sure your resume and cover letter are whiz-bang, apply, and move on.

    2. Chocolate lover*

      I’m not a fan. My personal reaction would be that you thought you were special somehow, and didn’t think the process applied to you. At my University, the applications for most positions go directly to the hiring manager or their designated hiring committee anyway, so they’re getting them. Having been on some of those search committees and helped select candidates to interview, random candidates contacting us have not increased their chances of being brought in for an interview.

    3. BRR*

      I’m not a fan. Sending it to the hiring manager is the advice you want to hear but rarely does it help*. To me it comes off as trying to circumvent the system, not following instructions, and will then at best have no impact on your candidacy and will possibly hurt it.

      *I have heard from a small number of people that they like this because HR screens resumes for them and sucks at it.

    4. Jackie*

      Thank you everyone for the advice. That is what my gut was telling me, but I was getting conflicting advice from friends!

  27. Isben Takes Tea*

    Just a quote without commentary from an intern application cover letter:

    “A great man by the name of Ron Swanson once said, “Never half a** two things, whole a** one thing.” Indeed, that is a solid mantra to live by.”

    3. Kairi*

      Haha I love Ron Swanson. I hope the intern was at least a solid candidate so he has a chance of getting an internship.

    7. literateliz*

      LOLOL! This sounds like a winning cover letter for an intern at my company, but we publish books about Star Wars and marijuana (among many other things), so uh, know your audience, I guess.

    9. Ife*

      Oh man, that is bold! I don’t do hiring, but if I were reading applications, that would land a “probably interview” candidate in the “definitely interview” pile, and weak/ok candidates in the “NOPE” pile.

  28. Ihmmy*

    I have been feeling super exhausted lately about how much weird, one-off type information I have to try and remember somehow. It would be one thing if it was all related to one set of people, but there’s a multitude of Weird Stuff to remember across a variety of groups, each group distinctly different, each detail utterly unique to that person within their group. I can’t even fathom how to start tracking some of this stuff but somehow I’m supposed to remember oodles of peculiar information.

    1. afiendishthingy*

      I feel your pain on this one. I’ve had some success recently keeping my brain organized by using a bullet journal. Google it, might be a good fit for you.

      1. Nanc*

        How have I never heard of this?! It’s a more formal version of my current write-everything-in-one-notebook which I review and transfer to appropriate lists/calendar once per day. And heaven knows I have plenty of notebooks to use!

        1. afiendishthingy*

          It’s definitely helped me out a lot. I don’t follow all of their guidelines exactly, but having for one index has been really helpful, along with the strategy of just using the next available two-page spread for one topic with a “continued on (or from) p. 47-48” notation. No wasting pages when a project ends earlier than expected, and easy to find a place for a new project. I use a slim soft-back “Cahier” Moleskine – makes my work much more portable so I can take advantage of my department’s basically unlimited telecommuting/flextime policies.

      2. skyline*

        I use system for personal stuff, and I definitely get a lot more done when I am consistent with it.

    2. Sparrow*

      Can you start by doing a brain dump into a document? It doesn’t have to be totally organized to begin with, but at leas you will have all the information documented. Once that’s done, you can figure out how to organize it.

      I work in IT and have various types of information in emails I’ve gotten over the years. Interactions with the developers and end users about requirements and how the system works. Most of the stuff is organized in different email folders, but a lot of the time I use the search functionality in Outlook to look up a key word or phrase.

    3. Observer*

      Evernote or OneNote. I like evernote better, but onenote might work better for you.

      Both of them are on Windows, Mac,iOS, and Android. Evernote also has a good web client. I don’t know about onenote.

      You documents and emails to both of them as well as typing random notes. As much as I like Outlook’s folders and search functionality, Evernote is better at both. And because it’s not just emails it’s broader.

  29. labianchi*

    Alison, a few weeks back you offered a link to, and discount on, some on-line courses at CreativeLive. I tried one of them, Ilise Bunen’s on marketing, which covered much more than marketing. It was eye-opening and really helpful in a practical way for me, running my own business. I am taking time from fixing various mistakes in handling my business to say: Thank you so much for making it available!

    1. Bekx*

      Are you getting a crazy amount of junk email since registering? I signed up using my work email and now I’m getting all of this spam for other online learning courses. I’ve unsubscribed but it really, really, ticked me off.

        1. Bekx*

          Well, I’m not 100% sure it’s from them. I just went through my email to see who I’m getting emails from and some of them name my industry so now I’m wondering if it’s from a conference I’m attending and it was just a coincidence that I started getting them after signing up for CreativeLive.

          If other people are reporting spam from them, then I’d be more confident that it’s from them.

  30. AnotherAlison*

    Here’s an easy one:
    What’s the best way to start a conference call when you have ~6-8 people dialing in from different locations? I had one early this week, where we had three people from the client on one line, our offsite sales guy, me and my coworker in my office (leader), three people from another guy’s office in a different building (2 on early, one walking in 5 minutes later), and about 3 more people on 2 different lines.

    It seems like you start talking to the first person who joined, then others join and you interrupt to ask who joined. I like to wait until everyone is on and have everyone say their name/position, but there is inevitably someone who you are not 100% will be on who comes on late & then you may have to give them the rundown, depending how important they are (listing for info only, or a key contributor).

    Normally, I try to do these with everyone calling from two conference rooms (us in one, client in theirs) so there’s not so much confusion, but it’s not always possible.

        1. AnotherAlison*

          I have seen this and shown it to everyone I know, but I had to watch it again. It is so true.

    2. Juli G.*

      For the first part, I think with every beep of someone joining, you say “Hi, it’s AnotherAllison! We’ll get started in a few minutes and get an idea of who is on the phone then.”

      As for the late person, unless they were a bigwig or had communicated that they would be late, I wouldn’t cater to them. You could try a collaborative screen sharing tool and display who is on the call, if your company licenses something like that.

      1. AnotherAlison*

        I do like the opening line. We do use webex (or communicator on internal calls) when there’s actually something visual to share, but not typically if we’re only talking. I got myself into trouble with this earlier this year when I was virtually attending a really long meeting with another office. I was sharing my screen and after we moved on from me, I forgot to unshared and also forgot I was sharing and started checking my email, etc. No one said anything, but I kind of wonder if they noticed or had pulled something else up on the conference room screen before I did that.

      2. Cath in Canada*

        I try to do this too, and then once we’re ready I’ll say “who’s on the line from Japan, please?” (write names down). “Thank you, and Germany?” (write names down) – repeat until we’ve covered all locations. (It’s a big group, and the combination of attendees varies a lot, depending on what’s on the agenda). Mind you it’s usually 6 am my time so I sometimes forget. If I’m particularly dopey I sometimes just skip roll call.

        On another call that I don’t run, it’s a much smaller group with a much more consistent attendee list and the moderator says “hello, who joined please?” with each beep. I do this on the big call I run, but only for people who dial in once the main conversation’s already in progress.

    3. OfficePrincess*

      I have a couple weekly calls with multiple people from different sites dialing in and we normally make small talk for a few minutes and then confirm who’s on the line. Depending on who is missing, we may wait another couple minutes or just get started.

      1. AVP*

        We do the same thing. If someone really important is late, we’ll either decide to continue the small talk until they get on, or to catch them up later. At that point, depending on their familiarity with who is on the call, we might recap names and titles or get right into it.

        I like Juli G.’s line for the beginning of the call when everyone is a little awkward and waiting for more people.

        1. AnotherAlison*

          Yes, this is good. When there are a lot of people on the call, saying “This is AA, who just joined” even causes issues. Some people announce themselves right away. With others, I pause a few seconds to let them announce themselves, they don’t, but as soon as I start, “This is. . .” then they chime in with “Tim just joined.” And then it’s “Oh, sorry, I didn’t catch that. Who was it again?” on my end because I’m talking over them.

      2. Annie Moose*

        This is generally how we handle it at my work as well. Although, the new conferencing software we started using shows who’s called in, so it’s not as big of a deal for us anymore!

      3. AnotherAlison*

        This is typically what I try to do, and it works well for about 4 people, but I noticed with the larger groups, it takes longer for everyone to get on the call, and I’m either cutting off the small-talker to ask who joined or ignoring the new joiners and leaving them to wonder what’s going on until we really get started.

      4. RR*

        We do the same. We also have an agenda distributed in advance, with names attached to items, so if Jane is running behind, but has the first agenda item, we skip to #2 and loop back later.

    4. NYC Redhead*

      Folks who lead these calls at my work typically say, “We will take attendance in a few minutes” when people jump in and start to intriduce themselves. Yes, they end up repeating themselves a few times whenever there is a beep but eventually the callers get the hang of it.

    5. Ann O'Nemity*

      If I’m scheduling the call, I like to specify a call-in time and a start time. So, “Please call in at 10, we will start promptly at 10:05.” Surprisingly, most people are actually on the line by the start time. Late people’s arrival isn’t usually addressed.

    6. June*

      I’ve done these with international phonecalls. Just make sure to check in every time someone new joins. Usually people will chat and catch up in the few minutes waiting time.

    7. Natalie*

      A lot of conference calling services allow the host to mute all lines, which I am a HUGE fan of. (If I was that telekinetic kid from the Twilight Zone, everyone who put a conference call on hold would have burst into flame immediately.) The standard in my office is for the host to do so, and periodically tell people the call will start in minute or two. Then they can unmute us all to take attendance or whatever.

      1. Ann O'Nemity*

        Yes to this. We use that feature a lot for our internal meetings, which are usually focused on briefings and status updates so it’s not necessary for everyone to be chiming in throughout the meeting.

      2. J.B.*

        OMG the hold button!!! The person who uses it never ever hears your request to stop (of course not while they have you on hold but then they are oblivious when they come back.) I love love love my mute feature!

    8. Sparrow*

      This is what I do when I host a conference call.

      When someone joins, I’ll say “Hi, it’s Sparrow. Who joined”? Once the person announces, I’ll jot down their name. Then I’ll usually get started with the call about 2-3 minutes after the start time. I’ll read off the list of names of who has joined and then ask if there’s anyone I missed. If someone joins after we get started, I don’t usually stop meeting. But it does depend on who it is. If it is a key attendee, I’ll stop and re-review. Otherwise, I’ll just let them catch up on their own.

      There is also a web portion to our conference calls, so people can log in via that and it shows a list of participants.

      1. Elizabeth West*

        That’s what we have, a web thingy. I never used it before coming here–I like it much better than gathering round a spaceship phone thing in a conference room.

    9. AnotherAlison*

      These are all helpful. It’s good to see how everyone else does it.

      I tend to think the other attendees are thinking what a goober when I’m leading the call, but I think there’s always a little awkwardness when there are a lot of speakers on one call.

    10. Student*

      Use a better conference platform. Many of them will give you a list of participants if you call in from a computer.

      If they’re just calling in from a random cellphone, then they had either better call on time, pick it up from context and direct inquiries when appropriate (not via interruption), or be important enough to merit a moment to catch them up to speed.

      1. AnotherAlison*

        I don’t get any in the conference platform, or how people behave. People will generally get themselves up to speed on the discussion; I’m more concerned that someone doesn’t know who else is on the call so that they know when it’s needed for them to cover a question vs. the other more qualified person lurking. I will add that people aren’t late because they’re rude. They’re double and triple booked, so I appreciate it if they can give me what time they do have. I would have zero tolerance for people who just can’t be bothered to call in on time.

  32. Smelly Pirate Hooker*

    The good news is that, after mentioning enough incidents to my manager at our weekly 1:1 meetings, she’s finally going to send a memo to the team reminding people that I’m not an admin, and people need to stop asking me to do certain tasks. It’s mostly so that one person in particular will stop asking me to do little things for her every time she doesn’t feel like going into the system and doing them herself.

    I know, I know, it would be more effective for my manager to just tell *her* to knock it off and do these things herself, but she’s decided to do it this way and I’m going to respect her decision.

    Of course, that same coworker who’s been asking me to do her admin work has a history of micromanaging my work, second guessing my decisions, making passive aggressive comments when I’ve failed to read her mind and do things she wants me to do without being asked, and sending me e-mail after e-mail after e-mail about what she wants me to do and how she wants me to do it, and that behavior sort of died down in recent months but has been on the upswing this week, tempting me to shut the laptop and go home early today, or at least go home, have a drink, and finish the workday there. And my manager is about to go on vacation, so that doesn’t help. I get that she’s probably really stressed and frustrated and that just manifests itself in this behavior (not unlike people who become backseat drivers when they’re running late), but I’ve found that I’m prone to second hand stress and I do NOT need this anxiety right now.

    I’m really trying to keep my composure and stay pleasant though, because the last time I let this behavior affect my demeanor at work I ended up getting fired. I don’t need that either.

    1. Dawn*

      “…coworker who’s been asking me to do her admin work has a history of micromanaging my work, second guessing my decisions, making passive aggressive comments when I’ve failed to read her mind and do things she wants me to do without being asked, and sending me e-mail after e-mail after e-mail about what she wants me to do and how she wants me to do it, and that behavior sort of died down in recent months but has been on the upswing this week, tempting me to shut the laptop and go home early today, or at least go home, have a drink, and finish the workday there.”

      Wait so this is just a colleague and not your boss? Cause if that’s the case, learn to laugh it off. She has zero authority over you in this case, so anything she says to you automatically gets the brush off.

      1. Smelly Pirate Hooker*

        She’s a colleague, yes. A senior colleague, and more experienced one, but no, she has zero authority over me, although I’m beginning to suspect that she thinks she does.

        1. Ama*

          Ugh, then I unfortunately suspect she won’t knock it off unless she’s actually told directly that she doesn’t get to tell you what to do. At least that’s what happened when I was in a similar situation — she was our budget manager and thought that gave her the right to control everything. I just ignored her until she got herself overinvolved in a project I had explicitly been put in charge of. We ended up having an argument that actually escalated to her saying “It’s my job to manage you on this.” I did go to my boss at that point, and she met separately to colleague to explain to her that approving budget expenses for the project did not mean she had any other supervisory authority over me.

        2. anonymous please*

          Why not just ask her why she doesn’t get an assistant to help her with that stuff? Then when she says that you are hers, then let her know – NOPE!

      2. Ask a Manager* Post author

        If that happens again, can you say, “Jane (boss) asked me not to handle this kind of project. If you feel strongly about it, I could loop her in — let me know if you’d like me to.”

        1. Elizabeth West*

          This is basically what I had to do in a similar situation. I had to tell people that boss said they had to run it by her first, and that usually killed the most ridiculous requests.

          1. catsAreCool*

            Yeah, the ability to say “This is out of my normal area, so I’ll need to check with my supervisor first.” is a wonderful thing.

        2. TootsNYC*

          Why wouldn’t you say, “You could loop her in,” and pass the responsibility off to her?

          Oh, wait–I think I know–if you start the convo w/ your boss, you get to frame it!
          “Boss, you said you didn’t want me to handle these sorts of things anymore, but Susie is asking me to tackle. I’m pretty busy on this; what should I tell her?”

    2. BRR*

      No, your manager needs to tell this person directly. Everybody else is going to thing it’s them when they have done nothing and the perpetrator is going to either not think it’s them or know it’s them and not care. That is what happens 99.9999999% of the time.

    3. Artemesia*

      The general announcement will do no good because this co-worker has a well established habit of thinking of you as her assistant. You will need to deflect her requests; the boss isn’t going to do it.

      I suggest the cordial stranger positive gabble approach. ‘Oh I’d love to help you with that but I am on deadline with the TPS reports — I’m just so sorry that won’t be possible.’ followed with ‘I am not going to be able to do that’ as many times as it takes. For micromanaging the vague ‘I’ll take a look at that’ or ‘I’ll consider that’ type answers. If she doesn’t have authority over you then talk with your manager about ways to deflect her efforts. The boss is obviously a poor manager who would rather issue a memo than manage.

    4. Gene*

      You – doing task she asked (told) you to

      Her – “Do it this way!”

      You – “If you don’t like the way I do it, do it yourself” – drop job in her lap and walk away.

  33. A Jane*

    What’s the most interesting career lesson you’ve learned while just observing?

    I’m in a more junior role at my work, but I get the opportunity to sit in on high-level meetings and observe my managers and senior leadership. It’s really eye-opening to see the types of conversations and discussions happening.

    1. Anonymous for this*

      I watched two coworkers have very different experiences over about a year, despite doing the same job with the same technical skill level. One quit, one was promoted. I learned that when two people are equally good at their work in most ways, soft skills set the great employee apart from the okay one.

      I’ve put a lot of work into improving my own social/emotional skills since then.

    2. Lunar*

      I’m not sure if this is the most interesting, but I have learned so much about how to treat other people – like co-workers, subordinates, and collaborators. Mostly from what not to do.

      2. afiendishthingy*

        Seconded. My last boss, who was an absolute sweetheart in many ways very talented, taught me how to create a monster by letting a client walk all over you because you don’t want to damage the relationship.

    3. Kai*

      I’ve learned that people really appreciate the person who’s honest and direct. It’s so easy to see right through the person who beats around the bush and goes on and on forever without ever saying anything substantial or believable. Just tell the truth, and get right to it.

      1. cuppa*

        And these people are the ones that eventually get asked for input on important questions. Being able to give an honest, thoughtful, opinion in an appropriate manner is really important.

    4. some1*

      Assume a manager is always going to be a manager, even outside the office. My coworker went to a Happy Hour to celebrate another coworker’s bday and told a Creative Director who wanted to poach her team’s projects all the ammo she needed to do so. My coworker thought it was just Girl Talk.

    5. Bostonian*

      1. People way above you on the work food chain are still just people. There will always be exceptions, but in most cases it’s fine to interact with them in the same professional, respectful manner than you would anyone else. I’ve had coworkers who were way more obsequious than the situation warranted.

      2. The person who sets the agenda for the meeting has an enormous amount of power. Watching the high-up staff at a nonprofit talk through the plan for board meetings and then watching the board meeting themselves was enlightening. How you present things matters a lot, and there is no strictly unbiased “objective” way to do it. Do you provide the summary or the details? A printed handout or a PowerPoint? Does the executive director present the information, or the person who managed the project? Is it on the agenda before or after that other big complicated thing? Do you describe something as an update, a discussion, a presentation, a deliberation, an announcement? These things can be critical for large, important meetings, but are worth thinking about even for small meetings, conference calls, and even one-on-ones.

    6. AVP*

      I’ve had managers who treated people absolutely terribly, and others who really went out of their way to treat people like responsible adults who were expected to do their jobs well and get on with it. I was amazed, at first, at the different results those two attitudes got int terms of work product and the general functionality of the working environment.

    7. Dawn*

      Nobody can stand a bullshitter. Upper management will squeeze them for all they’re worth and hang them out to dry and everyone they work with will hate them and curse the ground they walk on and not give them an inch more than they absolutely, begrudgingly have to.

      Basically, don’t be a bullshitter- do what you say you’re gonna do when you say you’re gonna do it, be nice, be friendly and open and honest, always offer a helping hand when you can or be apologetic when you can’t and offer to help find an alternative solution. It might not get you a corner office now, heck it might not get you a corner office in the company you’re at now, but you will ABSOLUTELY reap insane benefits for the rest of your life through the contacts you make.

      Oh and also get to know everyone you can, make small talk in the break room, get to know everyone’s name and be able to ask after their pets/hobbies/children/whatever. THIS is the heart of “networking”- just get to know people and connect with them on a personal level even if you wouldn’t be friends outside or work. This will help you more in your career than any other single thing you can do (outside of reading AAM regularly that is).

      1. Dawn*

        Also KEEP THOSE RELATIONSHIPS after you/the other person leaves. Connect on LinkedIn. Send them an email every now and then to say hi. Meet for coffee. Pick their brain as much as possible. Forge colleague business relationships. Because you never know what may come of it or how it might help you later on in life. IGNORE THIS ADVICE AT YOUR OWN PERIL!!!

    8. LCL*

      That high level management may have the authority to do something, but they don’t have all the answers.

    9. Sparrow*

      I’m not sure if this is so much an observation as something that has happened to me personally. Do your best to maintain good relationships with people because you never know who will end up on your team or who will be your boss.There have been many reorganizations in my company and three timesI have had people who were formerly my peers end up being my boss.

    10. LQ*

      If you watch carefully you can see when people check out, sometimes they aren’t really checked out but they want you to think they are, but usually they are checked out. This varies from person to person how they do it but usually things like being on their phones, doodling, talking to someone else, etc.

    11. AE*

      You know who truly has power when they are rude in a meeting and nobody but you has noticed. A former coworker who used to hold up the newspaper (like obviously reading it – high up) while other people were talking was never told not to do it, and when I mentioned it to another coworker she said she hadn’t noticed. He did this often, but nobody seemed to notice. When we downsized, he was retained and I was let go, as were the other people who didn’t notice him being rude. Either the boss was so focused on what the other people were saying that she didn’t notice, which is bad, or she noticed and didn’t care, which is worse, or she noticed but gave him a pass because he was her pet, which is the worst. Being let go was an ego bruise, but I was glad to be out of there!

  34. MoinMoin*

    Do most people here have a pretty mapped out career plan? I’m in my late twenties and I feel like I have no concrete goals or things I’m really passionate about. It feels like a lot of people around me have pretty set ideas of what they want- be a vet! Be a social worker! Or they’re in something that seems career-like in which they can progress over time. I know a lot of this is Grass is Greener syndrome, but I really just don’t know what to direction to go into. I have a degree (BS Soc/Bio), I’m generally smart and I’m not a sociopath that microwaves fish in the breakroom and is thus unemployable. I feel like if someone just told me, “Go be a ____.” I could say Okay, and go do that and probably be successful. I just don’t know what that thing is.
    The only piece to the puzzle I really have is that I think I could do well in project management- I’m organized, detailed-oriented, able to see the big picture, I’ve done work that touched on project management in past jobs and I know some people in the industry that seem to agree I have some understanding of the work and could do it. But it seems like most people I know in PM were in a specific industry and fell into PM whereas I’m looking at being in PM and falling into an industry? I spent some time Googling PM + my various hobbies last night and came up with some interesting results, especially PM + beer brewing, but nothing I’m currently qualified for and I’m not sure how I would get there.
    I don’t know, I guess I’m just asking how some of you wise wandering souls found the path you’re on today.
    Happy Friday, all.

    1. katamia*

      I’m in my late 20s, too, and have been thinking about this sort of thing a lot recently. I don’t have any answers. I wish there were more ways to see how to get from where you are to where you want to be. That’s something I’ve always had a really hard time with, in all areas of life.

      1. Devil's Avocado*

        Browsing LinkedIn has helped me feel better about this, actually. I look up people in my field who I respect and then look at their job histories – they’re usually quite varied and not the direct path you would expect. It makes me feel better about the meandering of my own job history, and about my future prospects.

        1. MoinMoin*

          I just started a LinkedIn so I may try this, thanks. Part of my problem is I don’t really feel like I have a “field” but… 1 thing at a time. :-)

          1. Devil's Avocado*

            Oh gosh, actually neither do I, really! I mean the field I currently work in. It’s kind of roughly related to what I went to school for, but all of my roles have been pretty generalist. I am also trying to narrow it down.

    2. JMegan*

      Project management plus beer brewing would be amazing!

      For me it was a series of small revelations, rather than a big epiphany. First, I realized that I really liked doing the research required for my undergrad essays – so, hm, research. Then a couple of years later my family inherited my uncle’s personal library, and I went hm, books! Research + books led me to library school, where I discovered that there was a discipline called records management, and one thing led to another after that. I never had a plan of “I’m going to be a ____,” though.

      1. MoinMoin*

        That’s a good perspective to adopt, thank you. I need to narrow down my interests because honestly you just saying this makes me go, “Wait, I like books and research!” Really this thread makes me realize my problem is probably that I lack follow-through and decision making…
        I was looking at a PM job description for a brewery last night and it was definitely an interesting eye-opener. They wanted someone with a Master’s in Engineering, preferably with an emphasis on Brewing. I never would have put an ME in the same realm as beer and didn’t know they offered MEs with an emphasis in brewing, though it makes sense as it sounded like the brewery was trying to really expand production and would need someone with some experience in designing/building/maintaining tanks and fill equipment. I’d be very interested to pick the brain of the candidate that gets that job.

    3. ACA*

      No advice here; I am also in my late twenties and have no concrete goals or things I’m really passionate about. But I’ve sort of made peace with that? When I graduated college (in 2009, into a horrible job market), I had a passion and a career goal, but to really have a chance at finding employment I’d have to relocate. And I wasn’t willing to do that. I gave myself a year to find a job in that field in my city, and when that didn’t happen, I basically said “Well, I’ve made my choices, time to move on and find something to pay the bills.” Do I regret it? Not really – I’d still love to work in that field, but I’d rather have a job I’m not passionate about in a city I love than have a job I love in a city that makes me miserable.

      1. Anx*

        I graduated in December 08, but I walked in May. It was sort of the worst of both worlds because I graduated, moved home, and left my college jobs. I naively didn’t go back to my old summer job because I knew I was looking for a full-time, year-round career job and felt guilty knowing I might have left it midway through the season. Then found out I wouldn’t get credit for one of my classes (I didn’t fail, there was an enrollment issue) so I didn’t really get my degree until 2009 and had a work gap. I feel like I lost so much drive and momentum in that short time. If I only knew how lucky I was to only be out of work for a few months and still have so much fresh experience.

        I did maintain some drive, but I’d get excited about a new career possibility, train, volunteer, and then apply. And then nothing.

        I worry that I’ve stopped believing in my self. I worry that I don’t allow myself to get passionate about anything because it’s all a road to nowhere, when I know intellectually that’s not true.

        I regret coming home after graduation. Sometimes I wish I took the risk of trying to live with friends and work near school instead of moving home where there wasn’t much opportunity. But at the time, I couldn’t justify the expense.

        1. W.*

          Seems like me – moving home, graduating 08 – getting stuck in a bad economy and a bad area for jobs. I’m so jealous of new grads now – I keep seeing jobs that are advertised to them specifically with zero experience, whereas when I graduated you needed it. Now I’ve got experience but it’s not the right stuff and I’m not fresh out of college for these other jobs. Caught in the middle – and no one seems to have any imagination about transferable skills. I’m unemployed again and I’m getting flashbacks to 08 – cept this time it feels worse because I should have moved further on – I’ve tried so many different avenues and nothing’s stuck…

    4. Isben Takes Tea*

      Not at all. I grew up not wanting to “have a career,” but lo and behold I have one. Once I figured out the industry I wanted to be in, I had to discover what kind of roles and paths were available. Even now, four years in, and when I have an “end goal” in mind, I still have to figure out what the path there looks like. (Cue meeting with manager next week!)

      I definitely agree with the approach that you should start in industries you’re interested in, as PMing in different industries can mean wildly different things.

    5. Lunar*

      I feel you on this! I have no idea what I want to be when I grow up either and I super envy people who have a clear goal to work towards. In college I made the decision about my major by looking at the classes that I was already taking/enjoying and it seemed to fall into place so easily. But it is so much harder when you can’t just try out jobs!

    6. AnotherAlison*

      I’ve probably got close to 10 years on you, and I never had a plan! I had been thinking about engineering since 9th grade, and it seemed like a good fit. I ended up getting a degree in it, working for 15 years at two companies while hopping around on a bit of a nontraditional career path (for a standard mechanical engineer in my industry), and landed in a PM role a year ago when another path didn’t work out quite as planned. It kind of looks like I had a plan, but I didn’t. I had thought when I started out that I would like to be a PM, and got an MBA back then. But later I completely deviated from that path for ~8 years.

      I will say that in my job, subject matter expertise is important. If you are looking for a role that the PM skills & organization skills are more important than SME, you might consider project controls, with your background maybe pharma project controls would be an area to break into. If you have questions about project controls, comment & I will come back. I did that role too, earlier in my career. My browser is picking up every other keystroke right now, so I don’t want to add more to this post!

      1. MoinMoin*

        I understand that SME would be important and I’m definitely the type of person that gets almost obsessively invested in a subject until I know everything about it, but it kind of goes back to the whole “I can do anything, just tell me what to do” thing. I don’t know where to go right now and am kind of afraid to invest in something that may not pan out, be it due to my interest/competency, industry needs, etc. But you and a lot of commenters have helped me gain some perspective on this, so thanks.
        I will take a look at project controls and reach out if I have questions. I see you around the comment section a lot and always like your advice.
        Sorry for the slow response on this and thanks again.

    7. Natalie*

      I was in a very similar situation in my 20s. In my case it was resolved with serendipity – our bookkeeper quit and wasn’t replaced immediately for Reasons, so I covered her job for a few months and really, really liked it. Still doing it, went back to school for accounting, etc. I’m 31 at present, and I probably won’t be completely done with my accounting education for another 3 years.

      One of my problems at the time was analysis paralysis – I was so worried about making the wrong decision and ending up 10 years later in the wrong career, that I did nothing and definitely stayed in the wrong career. I’m reminded of an exchange I really like in A Tree Grows In Brooklyn:

      Francie: “Four years of high school … no, five. Because something would come up to delay me. Then four years of college. I’d be a dried-up old maid of twenty-five before I was finished.”

      Katie: “Whether you like it or not, you’ll get to be twenty-five in time no matter what you do. You might as well be getting educated while you’re going towards it.”

        1. Natalie*

          Awesome!

          Something else very helpful at the time was to talk to some of my parents’ friends about their careers. Inevitably, every single one of them had taken a circuitous route to their current position, and it really helped underscore that I was not signing up for a lifetime of X just by taking one X job at 30.

      2. MoinMoin*

        You really hit the nail on the head. I absolutely have a problem with analysis paralysis. I think that’s what’s caused this recent dread- I feel like I woke up from a few years of being comfortable and suddenly realized I’m in the same spot and it’s suddenly not very comfortable anymore.
        That’s a great quote, thanks. Sorry for the slow response.

    9. Dana*

      I want to follow this too. I was very much in the same boat with thinking I am pretty capable of learning anything (got a lot of As in college–A in geology, should I be a geologist? A in sociology, should I be a social worker?) and just majored in what I thought I was best at, English. I am currently a proofreader but I have no idea where I’m supposed to go from here. I’ve looked at job listings for copy editor and copy writer but they all want writing experience…and I don’t have writing experience. And I don’t know if I want to do that anyway because the industries that I’ve seen advertising for these jobs sound really boring to me. The only interest/hobby I’ve got is dog rescue and that isn’t a paying position anywhere hah.

      1. misspiggy*

        Technical writer? Less writing experience is usually needed. Or a nonprofit role in comes or fundraising?

      2. misspiggy*

        Technical writer? Less writing experience is usually needed. Or a nonprofit role in comms or fundraising?

    10. matcha123*

      I wish I knew what I wanted to do.
      All I want is money and a job where I’m respected and get more money.

    11. Bostonian*

      I lucked into a couple of jobs in the years out of college that were fine but that I didn’t really care much about. I got horrible anxious analysis paralysis every time I thought about what I’d apply for next. This sounds super-cheesy, but a friend recommended one of those career guidebooks, and it actually worked for me. I used one called The Pathfinder, and since I had a super-long train commute at the time I spent a good 30-60 minutes a day actually working through the exercises. Just reading the book is pretty useless, but really taking the time to think through what it was that I wanted in a job in a structured way helped a lot. I found some good directions to research, and I started networking for informational interviews with people in fields that I was interested in – my college’s alumni network was great for this.

      I ended up going back to grad school. I’m starting my final semester, actually, so I only have internships for direct experience in my field, but I’m really happy with the decision so far. My classmates who’ve graduated recently all have great jobs that I would be really excited to have, and I’m kind of looking forward to the job search instead of dreading it the way I would have a few years ago. I now feel like I have a profession and a career trajectory, which is kind of cool.

      (Obligatory disclaimer about grad school as a solution to career problems: I was lucky enough to get into a top-tier program and am fully funded. Grad school is definitely not the answer for everyone.)

    12. BRR*

      I have a loosely mapped out plan of I want to work in fundraising but would be open to other interesting nonprofit jobs. I think narrow maps and paths can lead to disappointment. My husband is about to defend his dissertation in the humanities field. He wants to be a professor. He was able to finally get a good-paying office job doing something that he likes…but he’s not a professor. This sucks for all career goals that require a lot of school and training, but I think being narrow minded leads to disappoint as well as missed opportunities.

      I think one issue is you named some pretty general traits that while are great to have, don’t really rule out many industries. I think casually looking through job postings is a great way to figure out potential paths. So you found PM jobs at breweries, look at what they are looking for. Can you get a position that would then get you the experience they are looking for and just need to stick it out for a few years? Are their lower level/other department jobs at breweries you are qualified for?

    13. Devil's Avocado*

      I am the exact same way. I’m 30, and have a job I basically like, but I don’t feel I have a specific direction or trajectory in my career. My career goals are basically to have a job that I like, with decent pay, where I feel like I am doing good work.

      I know it’s cold comfort, but I think some people are basically just like this – not everyone has a 5 or 10 year career plan where they are working toward very specific goals, and that is ok. It took me years to get comfortable with this, because I am surrounded by total over-achievers who have worked since they were children toward one specific career goal (I have a lot of classical musicians and scientists/professors in my life!)

    14. Sparrow*

      In IT/software development, a good project manager can really make or break a project. That might be an area to pursue. You don’t necessarily need to know all the technical aspects of the software, but the skills you mentioned would definitely be a plus, especially on large scale projects.

      I’ve been in my current role for 14 years and sort of stumbled upon it by accident. I got a degree in computer science, but I hated writing code, compiling, etc. Through a contact I got two interviews at a telecom company. One was for a software developer and the other was for an analyst role. I jumped at the analyst role because I could still use my technical knowledge without actually writing code. I tell people I’m like that guy from Office Space that takes the requirements from the customers and gives them to the developers. Obviously there’s a lot more to it than that, but it turned out to be something I really enjoyed.

      I don’t have any great career plans to rise up the management chain and luckily for now, there is still plenty of work to do at my level that keeps be busy and engaged.

    15. Mimmy*

      Ha! I’ll be 42 in a little over a month and I’m STILL wandering along my path! I feel like I’ve been pretty much winging it since the end of my MSW program. Do I want to do direct social work? Research? Grant writing? Something else?? I know what fields and issues I’m interested in, it’s the “what would I be good at?” question that I puzzle over.

      Honestly though, these days, even the best laid-out plans can hit a snag. I think flexibility and open-mindedness are key.

  35. Juli G.*

    A couple of weeks ago, a comment inspired a small thread about divorce and that sometimes, it’s more of a “congrats!” than an “I’m sorry”. I hadn’t thought about that before but it makes total sense.

    I’m in HR so often, I get people needing administrative help in regards to divorce. I previously had replied that I was sorry to hear it and then reminded people of EAP and tell them that if they have a need to change anything about their current work schedule and need help approaching their supervisor they should let me know (i.e going to a 4 days/10hr schedule to accommodate a custody arrangement, etc.).

    I would love to get some feedback – should I just drop the sorry and hit the other points? Would that seem cold to
    someone that is emotional about their divorce?

    I don’t need their personal story or to know circumstances but I do want to convey that we do have an interest in their well being and there are resources to help them if they want.

    1. Apollo Warbucks*

      Personally I’d drop the sorry and go with the other points, if you speak in a sympathetic tone it shouldn’t come across as to cold.

    2. Bend & Snap*

      I think sorry is okay. I was the one who said congratulations are preferred, but that’s in a personal context. In your case, it’s a nice thing to say and does convey that you understand it’s a difficult time.

    3. Noelle*

      Hmm, this is a tough one. I think “I’m sorry” is fine. Something like, “thanks for telling me. I’m happy to help you with any HR changes you need, and if there’s anything else I can do, let me know” might be more neutral but still sympathetic and not cold.

    4. JMegan*

      I think congratulations could be appropriate, depending on the circumstances. Most people are probably expecting you to say “I’m sorry,” so I would go with that unless you know for sure that the person would appreciate the congratulations.

      If you say “I’m sorry” and it turns out to be wrong and the person is actually happy about it, they’ll tell you! But if you say “congratulations” and it’s wrong, it’s definitely going to sound cold. So I would err on the side of caution and go with what people are probably expecting, and take your cues from them after that.

      1. NYC Redhead*

        How about “I am sorry you are going through this, but let’s get you situated…”? It’s never an easy process, even if the eventual outcome is positive.

        1. TootsNYC*

          that’s sort of what I think.

          I also think you don’t really want to get into it very deeply, so something sort of canned is actually good.

          Maybe a matter-of-fact, lightly sympathetic, “This sounds like a tough time.” and then “Here’s what help I can offer.”

          Because even if they’re not bummed out, there are tough logistics, right?

          And I think mentioning the EAP is good, because even someone who’s happy about it might have odd emotional reactions.

    5. CollegeAdmin*

      My two cents: In general, I would think that someone who was happy about their divorce would not be offended by a “sorry,” while someone who was not happy would be offended by a “congratulations.” I’d stick with the sorry if you are afraid of coming across as cold.

    6. some1*

      Instead of “I’m sorry” or “Congrats” can you say, “That’s a big change” or something else neutral that still acknowledges the situation?

      1. QualityControlFreak*

        I like this. “Sounds like you have some changes ahead. We can help get your records updated, and here are some resources that may help.”

    7. fposte*

      There’s a Miss Manners letter where she mentions she used to say “I’m sorry” when people told her she was divorcing, and then a lady said “If I’m happy and he’s happy, what’s there to be sorry about?” Miss M therefore changed to a sympathetic “I wish you the best.” You could employ that kind of supportive phraseology that isn’t implying this must be something terrible, and talk in terms of “Some people have found x valuable in a similar situation.”

      But you know, I wouldn’t worry a lot about this; sure, technically a lot of people divorce and are delighted by it, but they’re in a pretty good position and I don’t think they’ll be harmed much by unneeded sympathy, while the people who are really struggling, even if the divorce was their choice, can use all the sympathy they can get.

    8. Not So Sunny*

      Well, it’s still a big uproar and uproot for most people, even if they wanted it/instigated the proceedings/are thrilled, so I too would err on the side of “Sorry”… which tends to be a natural default comment anyway.

    9. Eugenie*

      I’ve had this happen with a couple of my employees — I generally start with “I’m sorry” and, because they were both happy to be rid of their soon-to-be former spouse and made that clear I gave just a general “Glad you’re moving forward with things, that’s got to be a pretty stressful situation, let me know if there’s anything I can do to help!” and ended on a chipper note.

    10. Student*

      Drop the “sorry”. Make sure your system accommodates name changes without making employees jump through crazy hoops – that will make more of a different to their morale (at least, it will for women). I have a pet peeve against systems that were not designed to easily accommodate a name change, as if this wasn’t a very common occurrence for women who are marrying or divorcing (along with other people for miscellaneous reasons).

        1. Observer*

          I don’t buy that. In most cases, the hoops are NOT the fault of the system. Sometimes it’s the way the system is set up, and even more often it’s just the way the place operates. And, it’s often easy enough to change without major issue.

    11. LQ*

      I think being warm in tone and reminding them of resources is good. I’d drop the sorry.
      (With friends on something I’m not sure of I ask “How do we feel about this?…” but that rarely seems appropriate in a professional situation, though I really wish it was.)

    12. Observer*

      I think sorry is still appropriate. For most people it’s the end of a difficult process, even if it was a very necessary one. And, in fact the more of a “congrats” it is, the more likely it is that this was a REAL sorry type situation.

    13. SherryD*

      I think “sorry” isn’t too bothersome, as long as you don’t get maudlin. Maybe, “Sorry you’re going through this.”

  36. Stayc*

    Got a new job this week! I even negotiated. But my old company is offering me a bonus to stay until the end of September (2 1/2 weeks past what is supposed to be my last day). I was soooo tempted, but ultimately turned them down. But I suggested bringing in an old employee that was just laid off to help transition through the multiple people that have left/are leaving. If they follow through, that could be a win/win for everyone so I feel like I’m off the hook!

    I also found out we lost an extremely large and important opportunity and my job would have been in serious jeopardy in a few months anyways, so I feel like this worked out really well for me.

  37. afiendishthingy*

    Any advice for how to stop complaining about work?

    I’ve been in my position for a year and it’s honestly the best job I’ve ever had. It’s very challenging and can be really stressful, but it also pays at least twice as much as any job I had in my twenties, it’s really flexible and I have a lot of autonomy, I have good coworkers. I have ADHD and my last three jobs were 2-year gigs; usually by a year in I’m getting bored. But a year into this job I feel like I’ve achieved a good amount but I still have lots to learn, which is a great feeling.

    But I still find myself whining most days about not feeling like doing anything. I’m a lifelong procrastinor, due largely to ADHD and anxiety, but I also just feel like a lot of the complaining is just habit. Anyone else experience this?

    1. JMegan*

      One thing I’ve heard but never tried, is to get a bracelet of some sort that you can easily put on and take off. Put it on your right wrist in the morning. Then when you catch yourself complaining, move it to your left wrist. The next time you catch yourself, move it to your right wrist again.

      The goal is not to count how many times you complain, so don’t do that. It’s just to make yourself aware of how often you do it, so it becomes more of a conscious behaviour and less of a habit. Then it’s a whole lot easier to stop, because if you’re conscious of doing it, you can also become conscious of not doing it.

      As I said, I’ve never tried it, but it sounds reasonable to me. I’m curious to hear if it actually works!

    2. Dawn*

      Oh man I’m going through the same exact thing. I recently had the revelation in therapy that my mother is a bit of a passive-aggressive happy person; she’s very optimistic and upbeat but tends to focus on the negatives of a situation so she’ll say something like “Your father and I went out to a great restaurant yesterday! The traffic was just horrible and it was raining when we got there but the meatloaf was SO GOOD!” She’s been through a lot in her life and I think that having a sunny disposition was how she dealt with things instead of actually processing her feelings so there is a lot of “The house is on fire and I’ve broken my leg and the car’s in the shop BUT I AM GOING TO BE HAPPY. I AM GOING TO SMELL THE FLOWERS AND APPRECIATE THIS DAY. LIFE CANNOT GET ME DOWN!”

      As you can imagine that’s not really a great way to actually be happy in life, so I’m working through this learned behavior slowly and trying to build up better habits. One way that I think about it which has helped A LOT is to think about life like making a blueberry pie. Finished blueberry pie is usually very good, but the ingredients by themselves are not. For example, into a blueberry pie goes lemon juice, butter, sugar, flour, baking soda, salt, vanilla extract and blueberries. Each ingredient is important to make up the final pie, but some taste better than others on their own. So I’ll frame it like “OK am I sitting in a corner eating baking soda and crying because my blueberry pie isn’t very good?” and oftentimes that’s exactly what I’m doing! I’m focusing on this one small thing going on in my life that, taken by itself, isn’t that great, but taken in the context of the entirety of my life is necessary and blends in with everything and you can’t even tell it’s there. When I complain about work I’m focusing on this one really small aspect of my life that is necessary (there’s always going to be things to complain about at whatever job I might have) and totally neglecting the bigger picture of hey, I have a job, I’m learning things, I’m not going home crying every day, I have flexibility in my schedule, etc etc etc.

      I don’t know if that helps at all or if that even makes sense, but it’s helped me a lot lately to re-frame how I’m thinking about things and to help me check my impulse to just focus on negative stuff instead of taking in life as a whole that is greater than the sum of its parts.

      1. afiendishthingy*

        ‘So I’ll frame it like “OK am I sitting in a corner eating baking soda and crying because my blueberry pie isn’t very good?”’

        I love that analogy! Thanks :)

    3. BRR*

      Are you being treated?

      Adding in some meds and therapy really helped me. Occasionally it feels like my meds completely didn’t work and I sit at my desk and it feels like torture and I just want to go home. At that point, I try and look for something completely different from what I was working on.

    4. Devil's Avocado*

      I recommend therapy, if it is available to you. My cognitive behavioral therapist really helped me with exactly this issue!

      1. afiendishthingy*

        I’ve been seeing a regular talk therapist for years which is good, and I recently started DBT which I think is definitely helping a lot – accepting the anxiety etc about procrastination/perfectionism, and then doing the work anyway. Plus, ADHD meds and SSRIs :)

      2. afiendishthingy*

        I’ve been seeing a regular talk therapist for years which is good, and I recently started DBT which I think is definitely helping a lot – accepting the anxiety etc about procrastination/perfectionism, and then doing the work anyway. Plus, ADHD meds and SSRIs :) I would say my anxiety is reasonably under control at this point. I’m working on the actual motivation issues, but I want to cut out the habitual “God, I really don’t feel like writing these notes/ talking to this client/etc” statements because I don’t want my coworkers to see me as a slacker.

    5. Jamie*

      I struggled with this myself and at one point I found myself torturing my family because I was bitching about work so much. I found this REALLY worked for me: I would allow myself to complain for 10 minutes when I got home – I’d set the timer. But only after I’d changed into something comfy, got something to drink, and snuggled the nearest dog or cat for a while. By that time I found I didn’t even want to bitch because I was in a happy place.

      If I didn’t force myself to disengage I’d fester for way longer than was healthy and made it much worse.

      1. Elizabeth West*

        I like this idea–put it off until you have dealt with stuff and then if you still feel like it, allow it but only for a short, preset time. I’m going to try this and also add a bitch allowance to my day. I can only bitch about TWO things and I can only say TWO things about each one. Then I have to stop.

    6. LQ*

      This might sound weird, changing clothes. When I’m not in work clothes I’m not allowed to complain about work. (This of course only helps if you complain a lot outside work.) But changing clothes, making a really solid transition to Not At Work can help the brain a lot shift out of the mode of thinking/complaining.

    7. AE*

      Who are you complaining to? If you are complaining to someone you work with, just STOP IT! Write notes to yourself or send yourself e-mails or just bite your tongue.

      Or use your desktop background for inspiration. Perhaps a photo of people in the 1930s in bread lines to help you be grateful to have a job, or whatever works for you.

      1. afiendishthingy*

        I’m complaining to people I work with, and it’s really less about the work itself and more about my frustration with myself for being less productive than I want to be. The thing is, while I am disorganized and prone to procrastination/time management issues (thank you ADHD), I’m really pretty good at my job, I meet big deadlines (even if it’s a very close call), and coworkers don’t need to pick up my slack. My process just seems to include periods of browsing Amazon, reading AaM, and a lot of moaning about being So Unproductive and I’m So Tiiiired of Working on This Plaaaan before I buckle down and do what I need to do. So I think, on balance, I’m probably the only one in the office who considers me a Huge Slacker, but I know I’m not doing myself any favors broadcasting the “but I don’t WANT to” moments.

        I think maybe I’ll make my wallpaper a blueberry pie,to remind me of Dawn’s comment above about just because baking soda doesn’t taste good on its own doesn’t mean the pie it’s in is a terrible pie. I don’t love every single task I’m responsible for, but I like my job. And not all my work habits are exemplary, but it doesn’t mean I’m terrible at my job, and it’s not very appropriate to constantly tell my coworkers about how gross my baking soda is.

        1. Not So NewReader*

          This sounds like sheer torture.

          But you know, I can get this way when I do not get enough rest. Try adding one hour of sleep to each night. Also see if you tweak your foods a bit- work in some more nutritious foods that would support your body. And, of course, hydration. Your day sounds long and dragged out, like you could use some energy to face what you have in front of you.

          Can you switch the ways you procrastinate? Such as, instead of looking at the internet, get up and get a drink of water. Sometimes I do not want to start X task, then I realize that I have papers that need to be brought to someone. So I go for a walk, deliver the papers, come back then I start X task.
          The idea here is that procrastination is part of life, accept it and decide to watch how you use your time when you are procrastinating on a particular task. My boss thinks I am always working. Truth be told, I am doing some minor thing to temporarily avoid PITA task.

          I hope this makes you laugh. Sometimes I have DREADFUL task Y and DESPICABLE task X to do. Sounds like a rock and a hard place, right? Well I can sometimes convince myself that Y is really not that bad compared to X, and if I am doing Y I do not have to do X right then. So I go ahead and do Y. Getting Y cleared up suddenly makes X a little easier to tolerate. I take two baddies and work them against each other.

  38. Noelle*

    I’m sure this has been addressed here before, but what is your opinion of coming to work with a cold? I’m usually against coming to work sick, but I’ve been getting these lingering colds that take a week or two to go away. Is this one of those situations where you come to work but avoid people as much as possible and use tons of hand sanitizer?

    1. katamia*

      I did this this week and feel bad about it. :( Took one day off because I was really toxic and sleep-deprived, but since then I’ve been just running to the bathroom every time I’ve had to cough. (Luckily it’s a coughing cold and not an “I will dribble snot down my face 24/7 and sneeze every 10 seconds” cold. No idea what I’d do for one of those.) I really should have taken at least one more day off, but I didn’t realize how much I needed that second day off until it was too late and I was already at work.

      1. Noelle*

        Yeah, I feel really bad too but this cold is just not going away. Mine is mostly a coughing/no voice cold, but with the occasional sneezing fit thrown in for an added bonus. I’ve been limiting my contact with people and touching nothing in the common areas, and washing my hands constantly, so hopefully I won’t infect anybody. Summer colds are the worst!

    2. The IT Manager*

      I think it’s perfectly fine. I wonder if we have different definitions of a cold.

      If I’s stuffed up and sneezing, but otherwise fine, I will come into the office.

      I don’t want to come in and spread contagion if I am really sick, but I kind of feel like a minor cold especially where you feel fine is different. There’s been lost of times where the sneezing and coughing lingered long past the point I felt ill. You can’t take off all those days until the after affects have left you.

      1. Noelle*

        Agreed, for me I usually will have the severe cold for 3 or 4 days, then a cough and being stuffed up for a week or so longer. I do feel bad coming in because I hate when people make me sick, but I’m also not sure how contagious colds actually are. In any case, I definitely don’t get enough sick days to cover the entire period I have a cold.

    3. June*

      I have one right now! I took Monday off because I was so congested and I was up all night Sunday coughing, but I’ve been here the rest of the week on some decent medication to get me though.

      Though last year I had a cold that lasted about five months…until I realized I had a cold for five months and got on anti-biotics.

      1. Noelle*

        Ugh, once I had a cold like that! It was only a couple weeks of feeling really sick, but I lost my voice for nearly three months. I was also looking for a job so I’d not talk for days to save my voice for interviews.

    4. Dawn*

      I say you can work from home then work from home. If you can’t then it gets trickier for sure. I say this as a contractor who loses an entire day’s pay when I take a sick day so I’m on constant alert to avoid anyone who even seems to have a hint of being sick!

      Plus I think it’s just the courteous thing to do.

      1. Noelle*

        Unfortunately I can’t work from home. As I said, I do try to limit my contact with everyone and everything, but beyond that there’s not a lot I can do. Maybe I should start advocating harder for a telework policy!

    5. Ama*

      If you have to work, I really appreciate people who take all possible precautions to avoid spreading it. In my current office people are pretty good about it — most of the things that spread happen because we all caught something at the same event, or because it was highly contagious and spread before anyone realized they were sick. But at my last office, people were awful — I’ll never forget the time I reached up to take an expense report someone was handing me only to realize after I’d grabbed it that the coworker had been holding a used tissue against the back of the paper.

      I feel like HR trainings should include making people watch the Mythbusters segment where they demonstrate that the best way to avoid spreading germs is for the person with the germs to be super careful about avoiding contact with other people or common items.

      1. Noelle*

        I really appreciate that too. In my current office I have a lot of people who come in to work with really bad colds and then pretend they’re allergies and act like they’re not contagious. Having caught these “allergies” from them several times this year, I’m pretty sure they’re just lying.

        1. Ama*

          To be fair, I have terrible sinus issues and it really isn’t always immediately clear whether it’s my usual allergen/environmental aggravation or an actual cold — but if I even think there’s a chance I try to be extra careful. It’s a bit easier in my current position because I handle less paperwork.

    6. Devil's Avocado*

      It enrages me when my coworkers do this, because we work in a small open office and it just gets passed around for months. We have an office culture where coming in sick is met with friendly condemnation from the entire office, so most people just stay home now and don’t try to be heroic about about coming in.

      The reason this is possible is because we have an extremely flexible work from home/unlimited PTO setup. (That said, in cases where people have extremely limited sick days I understand that it is more complicated.)

  39. Bend & Snap*

    Okay I need urgent help.

    I’m working on a project with a colleague who is usually a friend and now is a f-cking nightmare. She’s above me on the food chain and this project has turned her into a condescending, aggressive bully who’s pushing me and my team to broaden our budget and scope of work, to the detriment of the project and my employees. She’s also bashing our skills and output to other members of the team. Needless to say, the friendship is torched, but I need to get through this project.

    My boss (same level as colleague) is good at conflict resolution but typically recommends the passive route, which we can’t afford to take at this time, because it will compromise the quality of our work product.

    What I’ve tried to accommodate her requests and draw boundaries every which way I can, and she’s still trying to steamroll us by being incredibly rude.

    Project is coming to a head today and I need ideas QUICKLY.

    Halp?

    2. fposte*

      So what specifically do you need to happen (other than “make her be different,” of course)? Is it that you need to stick to your budget and keep to the originally planned focus because that’s what you can deliver? Is there any real danger that that won’t happen, or do you have the authority to flat-out nope it either on your own or from your boss’s backing?

      If you have the power not to do this, I’d let the rest of it roll off of you. She’s a Jack Russell running around the room and yapping. Nobody’s going to take seriously what she’s saying off the cuff, and it’s a misuse of your energy to worry about this.

      If you can’t outright refuse, then still let the rest of it roll off you, but work with her. “Can you send me a precis on how that workflow will be accomplished without taking more time from Betty, Thanh, and Fred? Is there money in the budget for somebody to pick up teapot scrying instead of Lucinda, which would free up Lucinda for this?” Identify the specific obstacles and see if she has a solution for them. If she does, then maybe it would actually work; if she doesn’t, that’s put the onus back on her to make it work.

    3. Beti*

      With regard to her being rude and talking garbage to other members, can you just try and let that part go? It seems to me that people who are that awful generally do more damage to themselves than others. The best officer I knew in the military always said “they can put you in the hot seat but they can’t cook you and eat you”. She can’t actually physically harm you. It’s stressful and aggravating but try and just let that slide off you. The more obnoxious she is, the easier it is for you to look awesome and professional.

      And how about combined Miss Manners/Jack Donaghy approach “Say no, talk low, let her go” tactic. If she is getting agitated and loud, say “I’m sorry, that’s just not possible”. Talk ultra calmly and quietly and either walk away or let her storm off. Good luck!

    4. PontoonPirate*

      Keep a cool head. Think neutral but firm. Reflect her rudeness and condescension back to her: “What I’m hearing is that you’d like us to expand our scope. Doing that would result in brand confusion for our customers, which could result in X and cost us Y. I think I detailed all of this in last week’s email; I’m happy to go over it with you again.”
      Pause for sputtering.
      “Am I to understand that you intend to move forward regardless of these constraints? As [person charged with overseeing these projects], I need to do my due diligence by bringing in some other folks at this point to explore a way forward to make sure we’re on the same page regarding the success of the project.”
      Pause for bashing.
      “Erika, I understand these large projects can be frustrating, but if you have questions about my team’s capability, please direct them to me and I’ll be glad to rope in my boss so we can address your outstanding concerns.”
      And document!
      If it’s truly too late for all of that, I say take a deep breath and be prepared to stand up for your reasoning in a calm, firm manner: It’s bad for the project, it will cost us money, it will drive customers away, based on X research, Y directives and Z experience. You have a mandate from your company, presumably, to act in its best interest w/r/t your work.

    6. Jamie*

      Deep breath and count to whatever number you need to count to before replying to emails.

      Reply as you would if they have been written neutrally. People who are being snippy hate when you take the high road. I know it’s hard but seriously, it’s worth it if other people need to see those emails for something and you have nothing to be ashamed of because you’ve been nothing but professional.

      Then go to the bathroom and roll your eyes until it’s out of your system.

      My MO is to make sure every work email I send could be read in court without embarrassing me.

      2. Natalie*

        Jamie!

        I would add with the emails – if possible from a timeline standpoint, write your reply, do something else (even for a few minutes) and then re-read your reply for traces of crankiness.

    7. Bend & Snap*

      This is all helpful, thank you! I have both the power and my boss’s backing to veto her, BUT the meat of this project is taking place at an event that my entry-level employee and colleague are attending, but I am not. So I’m concerned my colleague is going to throw her weight around in my absence to get what she wants.

      1. fposte*

        My staff is always free to use me as an out in that situation. “I can’t–fposte would kill me!” “Oh, I wouldn’t be able to approve that unless fposte authorizes it–can we get her on the phone?” They would also be encouraged to call me if they needed authorization to go home at the end of the day in face of demands to keep going.

        1. PontoonPirate*

          I also suggest taking an opportunity to prep your colleagues on the likely hot points and what your response to them would be. Forewarned, and all that. And I echo fposte’s suggestions too. I use that an awful lot when folks aren’t taking my authority to make decisions seriously.

    8. Tonight when I chase the dragon*

      I’m sorry, but – not enough information to go on. And too late[1]. This may be one where all you can do is learn from it and endeavor to never repeat.

      The one thing I think I see here, despite the lack of details, is that the problems were allowed to go on for too long. Ie, the time to take action and/or the time to ask for help – and there is nothing wrong with asking for help – is not on the last day. I know it’s easy for me to play Monday Morning Quarterback, but I’m sincerely trying to make a constructive observation here: I don’t know the duration of the project, but it doesn’t sound like the problems just popped up overnight. And if you did attempt to deal with the issues early-on, then apparently the attempt was ineffective.

      I guess I have one piece of advice: find a mentor (not your boss) who can provide effective advice and assistance when / if this kind of thing happens in the future. Your boss may be a wonderful person, but it sounds like they have been no help at all.

      I hope things are better now that it’s the weekend.

      [1] yes, I know I’m reading / responding the day after. But I’d say the same even if I responded minutes after your post.

  40. Hlyssande*

    I had a very successful meeting with my new grandboss this week! Two and a half hours of one on one. He wanted me to talk about and demonstrate the application we use to have people submit requests to have accounts created in our database (massive customer database for giant industrial corp). I’ve been in on this application since the beginning so I know it inside and out. I felt that it was very productive.

    I wasn’t nervous – this guy used to be the veep of our department previously (he created the department – a centralized collections, risk, and transactions group for the aforementioned giant industrial corp) and left for corporate to go work his magic there. Now he’s back. He’s always been a really nice guy and I’m happy to have him here.

    Yay!

  41. JMegan*

    I just want to brag about a minor professional success for a second.

    I started a sort of TGIF event at my work in April. Once a month, everybody is invited to the break room for half an hour, for an informal time to chat with colleagues, meet new people, etc. There was nothing like this in this organization, and I had been finding the culture a bit siloed. I happened to muse about this one day to the exact right person who could help me – you know the one, she’s the one who knows everybody in the building, knows which strings to pull, and has both the interest and the political clout to make things happen. It was my idea, but she did the legwork to get it started.

    And it’s working! We’ve had half a dozen or so of them now, and I’m always afraid that people won’t come since it’s so outside our usual culture. But people do come. And not only that but it’s a different group every time, which I take to mean the word is getting out and that this is a thing that people appreciate and need.

    Even better than that, the CEO came today! Just as a regular participant, he just came to grab a coffee and a cookie and hang out for a few minutes. I’m actually really excited about it – I had always hoped some of the VIPs would come occasionally, but we’ve never asked them specifically, and haven’t done any advertising other than sending out an all-staff email a couple of days beforehand. So, the word is getting out, and it’s working!

    3. Admin*

      That is so cool!!! Good for you! It’s also informal enough that the people who want to go do and it sounds like it’s ok to skip around and come as you want.

      1. JMegan*

        Yes! That was key for me, that it be both informal and optional. Partly because I am a confirmed introvert, and I hate anything that looks like mandatory fun. Also, it would have been the only way to get buy-in – there’s no way we could have started something like this from the ground up, without it being 100% optional.

    4. Vanishing Girl*

      That’s awesome! I’ve been wanting to do something like this at our company, but I don’t know that it’s possible here. At an old job at a university, we had something similar every Friday and I miss it. Congrats on making it happen!

  42. D*

    It’s Firday! What’s your tradition when Friday rolls around? Mine is to give myself five minutes of meditation.

        1. BRR*

          I hope you know that’s in good fun.

          My friday tradition is too not get a lot done because I read the open thread through the day.

  43. Treena*

    How do you re-write your resume to highlight your less impressive/entry-level work over your career-focused jobs/accomplishments?

    I’m gearing up for a job hunt, and I’ll be sending out a lot of applications/resumes for entry-level jobs outside my normal field. I have had one admin job, one retail job, and a smattering of childcare jobs, so I’m going to be applying to these types of positions. But these jobs are from 2005-2010, and I haven’t worked outside my very specific niche field for the past 5 years. Should I still highlight my accomplishments in my “other” experience section, which will now be the space for the jobs in my field? I have no idea how to contact the people from the admin and retail job for references, do you think that will matter? (I have stellar references from the past 5 years)

    1. Product person*

      How do you re-write your resume to highlight your less impressive/entry-level work over your career-focused jobs/accomplishments (from years ago)?

      Add a section “Relevant Experience” with all the entry level jobs you had (most recent on top, even if from 5 years ago). Follow that section with “Other Work Experience”, where you list your most recent job in your niche field. Of course you should highlight your accomplishments in your “other work experience”! The good thing is, by the time the hiring manager gets to it, he’ll have already seen you do have experience in admin / retail positions, so the fact that you have accomplishments in other type of work should not be a problem.

      I wouldn’t worry too much about old references, but would definitely try to find at least one from your past jobs to add to the list (LinkedIn is typically very good for finding people like that). Good luck!

  44. JQ*

    Hello all! Can someone provide some insight into federal hiring? My current job involves doing tasks X, Y, and Z. I am looking at a posting for a federal job as a Doer of Task Z, where the requirement is “at least one year of experience with task Z.” Does it count as a year of experience doing Z if I have been in a job that involves some Z for a year? Or do I need to have been ONLY doing task Z for a year for it to count? Task Z is an official part of my job description, it’s not a sideline or anything, but I spend way fewer hours on it per year than I do on X or Y and it’s not my job title.

    I hear a lot about how nitpicky federal jobs are about candidates meeting requirements, so any advice is very appreciated!

    1. Noelle*

      You don’t need to have been doing ONLY task Z to be considered. But you do definitely want to emphasize Z as much as possible. The other tricky thing about federal jobs is that you pretty much have to rate yourself at the highest level possible during the Knowledge/Skills/Abilities section, and describe how you meet that level even if it’s a stretch. If you don’t the algorithms pretty much kick you out even if you might actually be completely qualified for the job.

    2. The IT Manager*

      I think that one year of doing Z (along with other tasks) counts and one year’s experience.

      1. Aimles*

        When it was mentioned above that you will want to rate yourself well–there are questions on usajobs and you will need to rate yourself really well to be referred to a hiring officials. If you don’t, you’ll be rated out as others with no experience, will completely exaggerate. One of my colleagues calls that puffing.

  45. Birthday Planner*

    How do you handle birthdays at your office? And how did that system come about?

    I’m in a small-ish office (~15 people), and we used to have one person who loved bringing in cakes for birthdays. Since that person left, a few of us have picked it up, but we’re finding it burdensome and are hoping to find a way to get other people involved without forcing it on anyone. I’d appreciate ideas!

    1. Amber Rose*

      We pick up one cake/donut box/box of ice cream bars a month, for everyone who has a birthday that month. That way we don’t single anyone out and it’s just once a month.

      1. Xanthippe Lannister Voorhees*

        That’s how a former employer (grocery store with bakery) did it. Different sheet cake flavor every month and everyone got their names written on the cake but birthdays were only celebrated once a month

    2. Isben Takes Tea*

      This isn’t how we do it (which is problematic), but the best way I’ve seen it done is to make it the responsibility of the celebrant to bring in sweets…whether it’s birthdays, engagements, etc. That way, no one is burdened, and no one is forced to celebrate their birthday publicly if they don’t want to, and NOBODY IS FORGOTTEN.

      1. afiendishthingy*

        And the birthday person gets the treat of their choice, rather than a sickly sweet grocery store sheet cake they have to pretend to like. Unless they like grocery store sheet cake, in which case three inches of frosting for everyone. I like it.

    3. Xanthippe Lannister Voorhees*

      If your birthday age ends in a 5 or a 0 we get office cake/cupcakes. I’m not sure how it came about because it was already a well established system by the time I showed up. They also circulate a card to be signed by all the employees no matter what birthday it is (though they always forget me)

    4. A Bug!*

      If nobody’s volunteering to take on the responsibility, and you’re not willing to make it part of anyone’s job, then isn’t that your answer right there?

      Did the person actually bake the cakes or just take initiative on ordering and picking them up? The latter would be a fairly reasonable thing to assign to an office support role if the cakes are a tradition that everyone enjoys that you’d like to continue.

      1. Birthday Planner*

        Heh, it might just be that simple. We haven’t had a group discussion about it, but I think talking about some general office things after some recent turnover would be a good idea, just so we’re all on the same page about how things [should] work. I’m not the manager, for what it’s worth.

        The person actually made cakes from boxed mix – and he was always looking for excuses to make cake, so we kind of got cake overload! Those of us who’ve taken it over have been making things from scratch mostly, because we get excited about it and want really good stuff. Problems being money and time.

        I suspect we could find somebody to buy grocery store cakes if we can get other people to chip in. The money part is really the problem, I think, because everyone’s happy to eat treats when they appear, but not everyone is happy to contribute to things (which is fair; we don’t get paid very much). And we work for a government agency – so it has to come out of our own wallets. I don’t know if it’s different in the private sector. That’s why I’m stuck.

        It may just be a question of whether everyone’s willing to chip in a couple bucks a month for some cake.

        1. A Bug!*

          Ah, government agency. In that case, since assigning cake duty is definitely not an option in any form, maybe it really is time for the sun to set on that lovely tradition before it becomes a sore point for anyone.

          Those of you who do like to bake could easily still bring in baking. Just do it when you feel like doing it, instead of doing it for someone’s birthday.

          That way people who enjoy baking can still enjoy baking, nobody’s burdened with the prospect of baking when they don’t feel like it, everyone’s birthday is (not) celebrated consistently, and the pre-birthday anticipation of cake can be replaced with the pleasant surprise of just-because goodies of all types.

          (And if someone just really wants to make cake? Make a cake, and write “Hooray, You Came To Work” on it.)

    5. Lillian McGee*

      In our office, anyone whose birthday is the current month brings a treat to the monthly staff meeting. So far it’s worked out well! Anyone who forgets their month brings something for a no-birthdays-month. I keep track. :)

    6. brightstar*

      We don’t do anything for birthdays. Mine was last week and I didn’t even receive a “Happy Birthday” when I mentioned I was having dinner with friends. And it didn’t bother me. I believe it came about because we’ve had more than one Jehovah’s Witness as employees.

    8. Gwen*

      People bring in their own treats if they want to & send out a little “please help me celebrate my birthday – cookies in the kitchen!”. Most people bring something, but there’s no pressure to. Also you get a card from the “company” (just a generic “Happy Birthday from your friends at [Company]” and in my dept, you usually get a card signed by the rest of the the team (IDK if they do this in other depts as well!)

      1. Amanda*

        We do this too – my work has about 50 employees, everyone brings in a treat on their birthday. Sometimes it’s cookies or cake, a lot of times it’s donuts or bagels since they bring them in in the morning, sometimes something different like ice cream, chips and salsa, muffins, etc. Recently someone brought in a breakfast pizza. The treats go in the break room and the birthday person will send out an email announcement. The HR department sends a card around so you get a card signed by everyone(this part is sometimes annoying as you are signing cards every week)

    9. Parcae*

      We have a staff of 10, and birthdays are one of our office manager’s job duties. For the office manager’s birthday, our director just appoints someone to the task ad hoc (“Apollo, are you busy this week? It’s Wakeen’s birthday…”). A card is circulated and a dessert of the birthday boy/girl’s choosing is purchased and then consumed at a convenient all-staff meeting. (We also sing Happy Birthday. We are collectively very, very bad at singing.) I like that our OM asks for a dessert preference, since that would give anyone who didn’t want their birthday celebrated a chance to demur.

      “Someone’s job” is no one’s job. Appoint someone or take it in rotation, but don’t look for volunteers. That makes people resentful. We have an employee who likes to bake, and he sometimes volunteers to make the birthday dessert (especially if whatever’s requested is one of his specialties), but I imagine it would get old if he felt he HAD to do it.

      If you can’t use company funds to buy the desserts, I think you’ll have to either take up a collection or go to a system where the birthday person brings in treats if they want to.

      1. afiendishthingy*

        My current workplace doesn’t really do birthdays, but when I worked in places that did I always kind of liked that charade of “secretly” passing around the card in an oh so mysterious manila envelope. (At one job I was handed my own birthday card along with someone else’s goodbye card; I oh-so-cleverly wished myself and complimented myself for being so awesome at such a young age.) And the super subtle “ohhh hey Wakeen could you help me rearrange the tables in the conference room? No, there’s no meeting, just some feng shui, the energy in there just hasn’t been harmonious lately… oh hey look a BIRTHDAY PARTY”. The very predictable and see-through intrigue was just kind of amusing and comforting.

    10. Birthday Planner*

      Thanks for the replies! You gave me good info to think about. Interesting to hear what’s done (or isn’t!) in other places!

  46. Anon for this*

    I have had my first few experiences in applying through online applications. Most did not allow for the inclusion of cover letters, bit do allow one to upload a resume. What are your thoughts on uploading file with a cover letter and resume together? My inclination was not to and just to follow the directions, but I also think a cover letter can provide necessary detail and context.

    1. Not So Sunny*

      Not sure what AAM would think, but my SO has done this a few times when he’s felt it’s imperative to offer more targeted information. Good luck!

    2. BRR*

      Depends on the position. First see if the position asks for one. I applied for a job this week that asked for a resume and cover letter yet only had their ATS set up to have one upload spot and it was only listed for a resume.

      Second, I don’t think it would ever hurt but make sure your resume and cover letter don’t share pages so if they truly only want a resume they can easily separate them and your cover letter needs to be good (if it’s bad then it might hurt you).

      Third, maybe the job really doesn’t require one. A minimum wage retail job doesn’t require a cover letter (of if they do they suck).

  47. Amber Rose*

    Can I just rant for a second, if you forward an email, include at least a short sentence about why!

    I’m at the end of a chain of explanationless forwards about a teapot contract I know nothing about, for a company I don’t think we’ve done anything for in a while. I have no idea why it came to me, I have no involvement in teapot contracts. But whatever it is, it has a 7 day deadline.

    I just had foot surgery and i’m in pain, I would like to not have to run around asking what this is. :<

    1. The IT Manager*

      Given your situation, I might respond with “I am unclear about what you need me to do. Please clarify.” or something similar since that is probably too brusque? If you truly have no idea, I’d assume a it was a mistake that it was sent to you.

      1. Not So NewReader*

        I have said, “Did you mean to send this to me?”

        If I don’t hear back, I don’t worry about it. The last one involved some huge thing with the computers. It was way out beyond me. I sent my standard message and never heard anything. Bonus: I did not get any more of those types of emails, either.

    2. Sparrow*

      Yeah, or sometimes I’ll get added to a large email chain with other people with no explanation of what is needed from me. I’ll usually reply to the sender asking for more information.

    3. Dynamic Beige*

      If there’s one thing I hate… it’s the 27′ long e-mail of forwards with no explanation or “See below.”

  48. GigglyPuff*

    Last Friday I’d wrote about my first real problems with my first real important project with solid deadline, and how I hadn’t been able to get what I needed from my dept head for the project, and was weeks behind. Well Friday I emailed my boss giving her an update, and I don’t know if she emailed the dept head, or the dept head just saw my email from earlier in the week asking for the stuff.

    She finally got me the stuff! And gave me access to a server with all the files that pertain to the subject and it includes folders of outreach material used as past conferences to present on the subject…this is stuff I should have seen weeks ago. I basically had to make a video script from scratch, when there were all these powerpoints with the info just sitting on this server (heck one of those powerpoints could have just been re-tooled to be the video! but too far along with mine to start with that). Ugh, it was just a repeated *headdesk* *headdesk* moment when I started looking at everything.

    And basically because of all this unresponsiveness and missed deadlines I have no motivation to do the project now, I’m completely stuck trying to figure out what images to use. I finally laid out a plan that will work for me this morning, but basically wasted all week trying to approach it the way I wanted to, but because of time restrictions wouldn’t really work now, since I was hitting a brick wall creatively.

    It’s just been….ugh….but, it’s amazing how much this has changed my view of the dept head. At least I have an idea of how to handle projects with her in the future.

  49. JiraMaster*

    Anybody have a polite written script for “stop ccing my boss’s boss on every email reply”? My team is working with a remote contractor for some design work who ccs our CTO every time we ask him to do something. The CTO doesn’t care, but it’s getting under my skin, as if the contractor is implying my team doesn’t have the authority to give him instructions and he’ll only take direction from the higher-ups. It’s been made explicitly clear (verbally) to the contractor that I am the point of contact for this project, and that the CTO is not to be involved in day to day project discussions, but every time I try to type it out, it comes across as snippy.

    1. Apollo Warbucks*

      Could you ask him why the CTO is being copied on everything amd open the converstaion that way?

    2. Charlotte Collins*

      Can you just (neutrally) ask why he’s doing it? It’s possible that he’s had that direction before for a different project. It sounds like the CTO is just ignoring the emails, but maybe the contractor thinks that he’d want to be kept in the loop. (Sometimes execs are more hands-on about this kind of things than you’d expect.)

      I’d think a bigger issue would be if emails about the project are going to the CTO and you and your team aren’t being cc’d on them. (Written from very recent experience…)

    3. Gwen*

      I’ve usually said something like “You can correspond with me directly on X; I’ll loop CTO in if we need his input!”

  50. cuppa*

    I have an internal interview for a transfer today! It’s not the best option, but it’s a solid option that will get my out from under my current manager, which will hope. And, it will be a new challenge, and I’m looking forward to that.
    I did not wear a suit today, but I did wear a nice dress, but now I’m second guessing that decision. Wish me luck!

    5. Sparrow*

      Yay, good luck! I did the internal transfer thing recently. We are extremely business casual and a I interviewed on a Friday afternoon, but I wore a dress and I think that will be fine.

    6. Regular going anon*

      Thanks, everyone! I think it went well. Or, at least, if I don’t get it, it wasn’t because I screwed something up. Thanks again!

  51. nonprofit NYC*

    I have a health insurance enrollment period question and wonder if others have faced the same dilemma. My family has been on my health insurance for years. My open enrollment is in Sept and the start date is October to coincide with my org’s fiscal year. My husband works at a big corporation and has enrollment in Dec for a calendar year start. We want to eventually switch to his insurance so I have more flexibility to possibly take something part-time/freelance/exciting job but not great benefits/etc next year, which is when I plan to start looking. These are our questions.

    1. How the hell do we do this? I have to sign up for renewed coverage in Oct so our family remains covered. I can’t drop coverage in December to allow his to take over, because I’m not allowed to do that outside of my enrollment period.
    2. If I were to quit my job in March or April, would my voluntary departure from my job be enough of a qualifying event to get us on his insurance in the middle of his plan year? His company also does not allow changes mid-year. Or do we have to be on Cobra until the following January?

    His HR is not great at answering these questions so I’m curious about what others have experienced.

    Just as background, I’m undergoing major medical treatment until next spring and have great insurance. My husband does too but I don’t want to rock the boat and want to stay on mine till spring (also stay in my job till spring for the same reason). So doing Cobra from Oct-Dec or something like that is not an option.

    how do people navigate differences in spouses’ enrollment periods? We’ve actually wanted to switch to hubby’s insurance for a while since we felt like why have my (awesome) non-profit pay for us when his big evil corporation could do it? But we just couldn’t figure it out and now of course I regret we didn’t do it a while ago. It seemed like it would involve double-paying at certain points and we just can’t afford that.

    1. part of the machine*

      your voluntary departure should be considered a life changing event that will allow you to be added to your husband’s insurance regardless of whether it is open enrollment period.

      1. ExceptionToTheRule*

        This is what I was going to say. You don’t have to make the health care switch until you make job switch.

        1. nonprofit NYC*

          OK thanks guys. I wasn’t sure if my voluntary departure would count or if it could only happen if I lost my job due to layoff or whatever.

          Dealing with health insurance and other HR type issues makes me so crazy sometimes I avoid even trying to solve the problem because I hate dealing with it.

          1. BRR*

            If his HR department isn’t helpful does he have a employee manual?

            But it’s usually defined as something like “If your spouse loses coverage.”

    2. Judy*

      In my experience, losing insurance is a qualifying event, so when my husband changed jobs, but wasn’t on insurance for a few months, he was added to mine and then removed from mine when he was offered insurance. (My company only allows spouses to be on our insurance if they don’t have any offered to them.)

      I would check the documentation for his plan to verify what the qualifying events are. My current plan states:

      If your spouse has coverage under another group plan and will become ineligible for that coverage you may make the following changes within 31 days of the date your spouse loses coverage. Under IRS regulations, if you do not make these changes within the first 31 days, you must wait until the next year’s Open Enrollment period.

      It looks like a qualifying event might be defined by the IRS.

      1. Natalie*

        It’s actually defined by HIPAA. The P stands for Portability, even thought most people think it stands for Privacy. And yes, losing eligibility for employer because you quit counts as a qualifying event.

    3. Not So NewReader*

      My husband’s insurance had provisions for adding family mid-year. This helps people in your setting but also helps those who get married to add their spouse and their children, if any. The explanation was buried in the the insurance guide book. It’s dry reading, but if you can get a copy you might find your answers there. This really is not uncommon.

  52. BRR*

    Spawned by something earlier this week, what is a policy your company has that you can’t deviate from when it makes no sense?

    For me, we can’t just do an internal promotion. Even for non-union positions, we have to post the position for at least a week publicly (our ATS has the option of putting a closing date or leaving it as open until filled). However you can mark it internal applicants only.

    So for someone to be promoted, they have to post a position publicly (which is usually a description for the job followed by skills super specific to the person, like if I wanted to promote Alison I would ask for experience in running a management blog that used chocolate teapots and Wakeen) that is for internal applicants only and the person has to fill out everything in the ATS and apply for it like it was an actual competitive job. Because it’s posted on the ATS (even though the hiring manager won’t consider anybody else) they have to be interviewed like it was an open position even though the person is almost always the sole applicant.

    1. katamia*

      Our hours are from 9-6, but we can come up to X minutes late (can’t remember and too lazy to go find my handbook) and as long as we stay until 6:X instead of leaving right at 6:00, it won’t make a difference. (Like if you show up at 9:03, you have to stay until 6:03.) If we come early, we…still have to stay until 6:00. Guess what time I try to get there.

      The weird part is that there are some people who are ALWAYS there and settled in before I get there. (I take public transportation and have basically no sense of time, so while I’ve never been late, I sometimes wind up being there earlier than planned, up to 15 minutes early a few times.) Just…why? Why come early when you don’t have to?

      1. T3k*

        Are they hourly? If so, that could mean a good chunk of money every paycheck. I show up 15 mins. before we open (though I’m allowed to leave 15 minutes earlier if I do so) and, if I knew my boss would allow it (she can’t afford overtime pay), I’d stay 15 mins. longer because that little extra would me help out.

      2. BRR*

        I get in early because if I left X minutes later it would add X*2 to my commute and because I like to leave right at the end of the day because similarly if I left work X minutes later it would add X*3 to my commute. Also I get antsy and like to leave right at the end of the day. I don’t feel bad leaving at 5:00 instead of 5:15 because I get in early.

  53. Smelly Pirate Hooker*

    Is it just me, or do people with kids get really cranky around this time of year? I don’t have any kids but it does seem like a stressful time, and it seems like a lot of people I work with who have kids are extra tense these days, with school set to start next week (if it hasn’t already).

    1. MT*

      I dont, but i also have a stay at home wife who takes care of all the back to school issues and scheduling.

    2. Kvaren*

      Yesterday was the first day of school for two of my four kids and also my daughter’s birthday. I work (from home yesterday), my husband is a stay at home parent, but with the number of kids in our house (+1 adult step kid), every day is a time and small people management circus of epic proportions.

      SO. TIRED.

    3. Kristinemc*

      Speaking as someone who has just acquired a teenager, this time of year is crazy, and I could definitely see why people with kids would be crankier. I hope I haven’t been, but there’s been a lot of additional “I needs” and things that have come up over the past couple of weeks, in addition to the complete change of morning schedule. (school started here almost 3 weeks ago)

    4. AVP*

      Depending on where you live, this is also The Week When Summer Camp is Over But School Has Yet To Begin. Stressful!

    5. Ama*

      It sounds like they have younger children, but my mom says the worst weeks of her life were the two weeks right before my siblings and I headed back to college — we were apparently far more sullen and bratty than any other time in our adolescence.

  54. ThursdaysGeek*

    Someone in the building is cooking bacon. Do I go downstairs and invite myself to some, since they are so generously sharing the smell with their co-workers?

      1. Mockingjay*

        Someone cooked fish in the microwave yesterday. The break room still smells a little off today.

        I would welcome the smell of bacon.

      2. T3k*

        If someone was cooking fish, I’d be there in a heartbeat seeing if I could have some :p Yes, I’m that oddball who actually loves the smell of fish. I’m part Asian, what can I say? And I actually don’t like the smell of bacon.

        1. Charlotte Collins*

          It is a greasy smell. Why doesn’t anyone every warm up chocolate chip cookies in the office microwave?

    2. BRR*

      We’ve talked about bad smells but I don’t think we’ve talked about strong smells. I want my office to be smell neutral. Even if it’s something I love, no.

  55. squids*

    Hi everyone,
    I posted back in June about preparing for taking some time off work for medical reasons. Well, everything’s now fine. The surgery did what it needed to, I’m healthy, and I came back to no disasters, no chaos, and honestly not even all that much built up that I needed to take care of. Already back in normal mode again. I know a couple of my colleagues really stepped up to keep things running and I appreciate them for that so much.

    2. fposte*

      It’s good to hear good news, and it’s especially good to hear that your surgery was successful.

  56. themmases*

    I’ve accepted some occasional, freelance medical editing work from a friend who is starting a company to advise foreign scientists on US norms, especially in publishing. I’m not really looking to branch out from this one opportunity, just accepting the occasional job and throwing the fee at my student loans.

    Does anyone have any general advice on this type of situation, or suggestions for past open threads to look at? I already know to hold out my own taxes (although realistically, I’m a student who makes very little overall so I probably won’t end up owing much). What if I buy software specifically to do this work, does that affect anything?

    Was anyone else super nervous to start something like this? I was offered this opportunity because I used to do the exact same thing for my friend as part of my full-time job and she knows I am good at it. But part of me wonders, what if other people really don’t like my approach somehow?

    1. nonprofit NYC*

      As a former freelance editor I would say:
      1. If you buy software, you can deduct that as a business expense. Try to talk to an accountant if you can about how much you can deduct for business expenses overall (if you work at home, you can deduct a portion of your utilities etc). It may depend on how much time you spend on this work. I have an accountant in the family so I’m spoiled as I didn’t need to figure it out myself.
      2. What is your nervousness about? Do you have professional editing experience? Or are you just considered a good editor by colleagues/friends? The latter won’t prohibit you from doing it, but you should familiarize yourself with professional editing standards, proofreaders marks (if you are marking up proofs), etc. I won’t get into the details if you already know this but can follow up with suggested guides if you want.
      3. Figure out your fees in advance (hourly? Project? by the day?) and make sure your friend agrees to them. Make formal invoices that are detailed by project/# of hours, etc.

      1. themmases*

        Thanks, that is really helpful! The software I need is a reference manager that I don’t use for my own work but know how to use and yeah, basically I’d like to deduct it if possible. :)

        My editing experience is from being a coordinator and collaborator in the same field as the clients. It wasn’t my only task, but as a coordinator I edited all of the research output from my department for four years in collaboration with one other person. Sometimes I did this because I was a co-author, and other times I was brought on just to edit.

        The work I’m being paid to do now sounds identical to what I did for that job (it’s why I was asked) except that I’m not a collaborator on the actual research– I just see the manuscript. They all need proofreading but also editing for language (many are not native English speakers), clarity/flow, and format editing to make sure they are following the guidelines of their target journal. I’m being sent electronic files that sometimes already have embedded references, so I’m confirming with my friend but I believe I’m editing a version in Word with track changes.

        Honestly I think some of the nervousness is because when I did this before those people all knew me! I’d already helped them with other parts of the project before it got to that point, knew how they generally reacted to my advice, and knew what they were likely to need before I ever saw the draft. We also would do many rounds of revisions, which I think won’t be the deal here.

        My fees are already set by the project, thankfully. My friend contacted me way back when they were just thinking of doing this and got input into what I would be willing to work for and what I thought was a fair price.

        1. nonprofit NYC*

          I understand the nervousness. It takes a while to get over the feeling that you may offend someone by editing them, and it can be hard when you don’t know how people will respond to edits. It’s important to remember that you’re doing a professional service for them, not being “mean” by correcting them. A few things:
          1. Be consistent in your edits. Make a style sheet for yourself even if the client doesn’t require it, so you remember to apply the same standard throughout the piece (for example, spell out an acronym on the first mention with acronym in parentheses after it, then use the acronym thereafter; what kind of punctuation/capitalization to use in bulleted lists, etc.
          2. When dealing with something that’s more than a typo, be as precise and clear as possible without sounding judgmental. So don’t write, “This is awkward.” Write, “I’m not sure what you mean by X. Can you clarify?” or “This contradicts what you’ve said on p. 5,” etc. (and then also highlight the other instance you are referencing.
          3. If you rewrite something extensively and are afraid you may be overstepping, you can always add a comment along the lines of, “It seemed to make more sense to say X because of Y, but let me know if I’ve changed the meaning of what you want to say.”
          4. if you have guidelines for the journal, great! Refer to them as needed when you make corrections.
          5. A compliment can sometimes be embedded in a correction. For example, I recently edited a letter that was pretty bad, but at the end a great idea popped up. So I told them I liked that concept a lot and thought it should be moved to the top of the piece and expanded.

          If you project calm and confidence in yourself and in the basic idea of the project (i.e., it doesn’t hurt to send a cover note that includes a few lines about what you found interesting about the piece etc), they will likely take your edits well and be very grateful to you. Especially if they are not native English speakers, they will be happy to have your help!

          Good luck!

          1. themmases*

            Thank you so much! I’m waiting for the go ahead to start on my first piece– a subject matter expert may review it first– and will definitely be referring to this when I do.

  57. The IT Manager*

    A tidbit I noticed in the coverage of the tragedy of the two news people killed on camera in Virginia by a former co-worker.

    Both victims were in romantic relationships with co-workers. The news reporter was dating a news anchor. The cameraman was engaged to a producer at the station. Are news stations or maybe small stations that insular that it’s like an office soap opera?

    2. ExceptionToTheRule*

      Most stations are like this. It has to do with the hours, the stress and the being in the public eye thing. We’re a mid-sized market. Bigger than Roanoke, but not New York City, and we currently or formerly had: a married on-air couple, a reporter married to a photographer, a photographer who married a producer, two engineers who have been causally seeing each other for 20 years, an anchor who was married to an anchor our competition, an anchor who’s married to a director and that’s just want I can remember off the top of my head.

      People who don’t work in TV don’t begin to grasp how not normal the working conditions are and you’re spending a lot of time with these folks. Outside of the sales department, nobody’s working 9-5. Reporters & photographers are stuck together for 10-12 hours at a time. You go out and drink with each other because you certainly don’t talk to random people about your co-workers in the public eye. You move every couple of years to a town where you know probably nobody, but everyone knows you… It’s weird.

      1. T3k*

        Actually, that makes a lot of sense now. I don’t watch news very often, but when I do watch our local station I always get this vibe that the news anchors, weather reporter, etc. actually get along and it’s not a staged “be friendly in front of the cameras” deal.

    3. Colorado Girl*

      The one person I know in the industry met her husband at work at a small, local cable news station. She’s now a SAHM and he directs a national news cast. From what she says, every place they ever worked was like that.

      1. ExceptionToTheRule*

        If you think about it, some of it is because if you want to be in the same town, there’s a limited number of places to work. There are 3 stations in my city. There are a lot more places to be an accountant.

    4. ScarletInTheLibrary*

      When I worked at a small-market TV station as an undergrad, it was like this. For us, production tended to date production and news room dated and married news room. If there was derivation, then it was likely one party was still in college, had switched sides semi-recently, or one person hung out with the other group outside of work on a regular basis. Very rarely people would date/marry across shifts (morning people almost never interacted with evening people except for coverage purposes). Interestingly there was often relationships between news stations too (a lot more prominent with photogs and reporters than anchors and production folks). Divorces could get messy, especially when it was news producer and someone else in the news room. But breakups involving people not in broadcasting could be creepy. People want to date people on TV for weird reasons. If there is a breakup (especially if the broadcast person is the dumper), some outside the industry take it really bad. For some women, they felt that if there was a nasty breakup, they would have more option if they date within the industry.

  58. JD*

    I am an IT guy. Can my boss (i work at a law firm, lol) force me to fix something tech-related at their house? I am told that I have to go to my managing partners house and fix all of his computers while working. he lives a state away.

    1. Apollo Warbucks*

      I guess they can, but if it’s personal work you are carrying out for the. That doesn’t benefit the business there are likely to be tax implications for your boss.

    3. The IT Manager*

      I think so. If your company thinks that part of your job is working on employee’s personal computer in their home and they pay you for it, you have to do it. It should be treated like any other work and be considered on the clock (if you’re non-exempt) and you should get travel cost reimbursement. Should company money be spent to pay someone to work on employee’s personal equipment is something your firm might want to answer, but that decision is above your pay grade.

      This service can be justified as a valid business expense if the partner works from home which I bet he does.

    4. Jamie*

      Yep. It sucks and I never fail to resent it, but yep.

      Even if the big emergency is syncing their online games because their scores are different on their tablet to their phone. Yep.

    5. BRR*

      Yes BUT you need to be paid. Also is it possible somebody might not like this and can shield you?

    6. Anonymous Educator*

      I once had a job like that. I didn’t actually have to go to the boss’s house, but I was taking care of all sorts of personal technology that had zero to do with the business, including the boss’s children’s computer issues! Much empathy/sympathy for your situation.

      1. T3k*

        Wooow, that sounds almost like bordering on the abuse of power thing. Unless it specifically states in your job description that you are to also be the personal tech support for workers’ families, I’m not sure how they can get away with that. I highly doubt that boss needs the childrens’ computers to do his job.

        1. Anonymous Educator*

          The problem is—I don’t think it’s necessarily illegal, though. Have to say I’m glad it’s over, though (I work somewhere else now).

    7. bridget*

      The IT people at my old firm did this for the real higher ups. The attorneys who requested that kind of treatment were the attorneys who were workaholics and also rainmakers, and I would guess that 80%+ of their home computer use was actually doing work. So they really wanted to make sure that their home networks were all set up so that they could access the firm’s system quickly and easily at any hour of the day or night.

    8. Manderly*

      I’ve done it – it’s never felt like a big deal. It gets you out of the office and it’s usually basic support, like virus removal or changing iPad settings. I just consider it part of the work day.

  59. MorganLiz*

    Does anyone have any recommendations for crafting a good LinkedIn summary? I’ve tried looking through articles, but they all seem like such cheesy/gimmicky suggestions. I just finished my masters, but have been working full time in the field since before I finished undergrad and throughout my masters education, so I don’t want it to seem like I’m fresh out of grad school with no work experience.

    I’m also currently job searching while employed, so I don’t want it blatantly say “looking for a position in x”. I think I’ve written and rewritten it about 7 times and currently just left it blank. I’d appreciate any suggestions or examples!

    1. Dawn*

      I write mine like an informal one-minute elevator pitch. So I say what is at the heart of why I am passionate about what I do- “I’m a business analyst and I am passionate about fixing things so that they stay fixed. My areas of expertise are X and Y and I am particularly excited about Z. My favorite feeling in the world is when I finish a big messy project and all stakeholders are over the moon with the results, so I approach every project with this goal in mind from the beginning.”

      LinkedIn is so informal and it’s not even checked half the time that I approach it like I would approach a networking cocktail party- still talking about work and business, but kinda loose and casual in tone.

      1. MorganLiz*

        Thank you, Dawn! That’s actually a great approach and advice. I tend to overthink things, but I agree that it’s probably not checked most of the time anyways and very unlikely to be heavily scrutinized.

  60. anonintheuk*

    My staff member had a falling out with another manager, has taken it to heart, and has elected to retire at the end of September. Our peak season is November-January, and I am far from confident that we will find a suitably competent replacement in that time.
    AAAAAGH.

  61. Admin*

    Does anyone have any advice for getting out of admin roles? How do you finally make the jump or prove yourself when applying for a non admin job? I really don’t think admin work comes naturally to me, but I’ve been doing it for 4 years and I’ve adapted my skills but it’s still a little but of a struggle to stay interested and focused (still early on in my career) and would love to move to something else eventually. Does anyone have any stories/advice on how they transitioned out of admin?

    1. some1*

      When I have seen it done, it’s always been by moving up in the same org by getting development or training or education that’s needed for the new role. Trying to apply at a new company is going to be much harder, because while you’ve got the reqs for the new role, you are unknown entity so they probably want to see you having experience in that role.

      1. to*

        This is what I did. Started as an AA, moved companies to an EA position, and then started splitting my time between EA and another department. Finally my next move was to another company in a non-admin role.

        Also look for X Assistant type roles, X being what you want to do next, like Marketing Assistant. It can be tough because a lot of those roles seem to be really entry-level (like first job) + require X degree + don’t pay well, so if you’ve already gained a few years experience, built up to a higher income, and don’t have the right degree, it can be challenging to find a good match with those roles. At least, in my experience – it probably varies a lot by industry and region!

    2. Bostonian*

      Are there parts of your job that you like better than others, and can you ask to take on some additional tasks to grow in that area? I was an executive assistant for a while, and part of my job was to update some spreadsheets for my boss. I was good with data and spreadsheets and stuff, so I gradually was able to take on more of that kind of work and then move into a full-time analyst role. My successor in that job did something similar with event planning – she was good at the smaller meetings and volunteered or was given more responsibility for larger meetings until she was the one running the annual gala.

      It takes a good boss and a role where you aren’t totally slammed all the time so that you have a little room to grow to do it this way, though.

  62. TGIF*

    Not much to say today, except that I made my first hire! I got to tell the candidate yesterday and it was such an awesome feeling. She was so happy. It really made my week. We went with an internal candidate. She totally blew us away: very poised and articulate, friendly, open, and had great questions for us.

    I’ve been part of the hiring process before, but my boss always handled the decision making, sat in on interviews, and HR was the one to tell the candidate since it was always an external candidate. This time I did it from start to finish: tweaking the job description, interviewing, making the decision, deciding on the offer, and telling the candidate. I have the final piece to make me finally feel like a REAL manager. (I’ve been a manager for a long time, but it was in a very tiny company so I didn’t get to do this stuff from start to finish.)

  63. Calla*

    Hypothetical scenario for you. You have a boss. One Friday morning at 8am, she tells you she is on taking PTO starting at noon, but she wants to fit in these 3 meetings before she goes. She has previously told you many times that she will only do one-hour meetings, anything less than that is only okay on the rare occasion she specifically asks for it. Well, it’s 8am, and since one of the meetings includes someone 3 hours behind your time zone, it’s not happening immediately. You schedule the meetings for 9-10am, 10-11am, and 11am-12pm.

    You then get a phone call from your boss in which she gives a loud rant (not yelling, but close) about how she HATES back to back meetings and she’s TOLD you this many times and she DOESN’T WANT TO TALK ABOUT THIS AGAIN, SHE WON’T DO IT, SHE WILL REJECT IT.

    Say this happens like once a week, and you try to explain “YOU, yourself, asked for these meetings, and with the amount you want for the length you want, there is no way not to have some back to back” on a few occasions, without success. She keeps asking and keeps getting mad.

    Would this drive you as crazy as it’s driving me???? How would you handle it?

    One of the other admins knows I’m job searching and joked that as my parting gift I should get her one of those kiddie clocks to help her learn how time works.

    1. katamia*

      That would drive me bonkers. I would handle it by job searching, as you are. I’m not great at anticipating other people’s needs (or, to be honest, taking orders unless there’s a really good reason for it–I’m the non-kickass version of a lone wolf, basically) and that would absolutely drive me crazy.

      1. Calla*

        It’s not so much anticipating needs as it is being literally impossible to do what she wants without time-bending powers! But I’m going NUTS.

    2. JMegan*

      It sounds like she’s already crossed the line of what’s reasonable, but if she were a reasonable person I would just ask her.

      “I know you don’t like to have back-to-back meetings, but I don’t think I can fit them all in otherwise. Would you prefer to do them back-to-back, or would it be better to move one or two of them until after your vacation?”

      Email of course is better for this if you can, so you have it in writing. But if a verbal answer is all you can get, it’s still better than what you had before.

      Also, job searching. Good luck.

      1. Calla*

        I’ve done this, and generally she’ll concede to moving one meeting, but when her requested meetings list is long enough, moving a single meeting doesn’t stop them from being back to back, so she’ll still complain.

        I’ve been having a ton of phone interviews, so fingers crossed…

        1. Not So NewReader*

          I’d ask her how she wants me to handle that in the future. If she blew me off, I would ask her the same question the next time it happens.

          I hope you know in your heart of hearts that you cannot ever fix this. She got some far out expectations in her head that no human being could ever fill.

          1. Calla*

            Oh, for sure! And while I’m generally the only one who gets this kind of treatment with regard to meetings since I do most of the scheduling, she has the same attitudes about other things towards other people. She’s half the reason I’m looking for a new job (the other half being that the company is on the third round of layoffs this year).

    3. Kai*

      Oh my god. If you can’t reason with this person, I don’t blame you at all for job searching. How else were you supposed to have scheduled those meetings? This would make me CRAZY.

      1. Calla*

        And it’s frequent! I was out on Monday and aforementioned other admin (who supports a different department) ended up getting bombarded with this by her! I felt so bad, but it’s also nice to have people who get how truly crazy this is, which she now does, lol.

      1. JMegan*

        Actually, that might not be a bad idea, if OP thinks the boss would find it funny. “Okay, so we can move that one meeting, but unless we can find a wormhole somewhere, we still have a couple of back-to-backs.”

        I mean, she doesn’t *sound* like the type that would find it funny – because presumably if she were open to something like that, somebody would have said something already and Calla wouldn’t be in the position that she’s in. But still, it’s nice to fantasize about, anyway!

    5. BRR*

      First doesn’t sound like a hypothetical hahaha (sorry not funny).

      This is a situation where I wouldn’t present solutions like JMegan suggested. When she tells you she’s taking PTO and fit in these three meetings I would say, “Ooh that might be a problem, in the past you’ve preferred to not have back to back meetings, what would be your preference for how I schedule them?”

    6. W.*

      Can you phone her to talk about arranging these meetings at these times and explain reasons behind it – then confirm in email?
      Or can you just call and say we need to x number of meetings today – which unfortunately means doing them back to back- I usually schedule each meeting for an hour – would you like me to schedule them for less time say 45-50 mins so you have time between each one?

      1. Calla*

        Like I mentioned in another comment, this is a routine issue and I’ve tried explaining that before/asking what she wants to do. It results in either “FINE we can move ONE” (which does not solve all the issues), her giving in but complaining to me about it, or her completely blowing off important meetings because she says she’ll go and then changes her mind at the last minute.

        Scheduling 15 minute buffers in between used to work, but now she complains about that too (since she regularly goes over meetings by 30 minutes or more even with me calling, texting, or poking my head in every minute). :|

        1. W.*

          Hmm part of me wants to say that if that’s what she wants, do what she wants but make her aware she’s dropping essential meetings – she is the manager – you’re not hers – and you’re following her instructions and making her aware of the issues this will cause.
          But I guess you’re having to manage other department’s expectations as well.

          1. Not So NewReader*

            Yeah, this is like dealing with a very tall child. “I want x, y, and z. But NO, I don’t want x, y and z.”

            You are guaranteed to fail each time, every time.

            I’d want to say to her, “When you figure out what you want me to do, I will happily do it for you.”

    7. Thinking out loud*

      Ugh. Next time she asks, I’d say, “I know that you don’t like back to back meetings or meetings that are shorter than half an hour, so I don’t think we’ll be able to fit all these meetings in before you go. Would you like to pick one that we can push until tomorrow?”

    8. Tonight when I chase the dragon*

      She’s either irrational or she views part of your job is to be her punching bag when she can’t have her way.

      Have you tried scheduling the meetings, then immediately following up with an email “I know you don’t like back-to-back meetings, but this is the only way it can work today. Would you like me to shorten each meeting? Or etc?”

      Youll probably still get a call from her, but at least you’re letting her know upfront that she’s asking for the impossible.

  64. extra anon*

    tl;dr crazy work story of the week:

    i met all of my new coworkers for the first time a few days ago. 30 minutes aftet meeting them I was questioned about my ethnicity (I’m a member of a minority group but I’m mixed race and look ethnically ambiguous). I was made to feel like a foreigner in my own country in front of everyone (the phrase “extra anon isn’t from here, she’s from x so she just doesn’t understand the culture here. They do things differently where she is from!” may have been used.) Later I was accused of lying about my race to get the job, and it was revealed to me that they have been basing hiring decisions on how “x race” they think someone is rather than merit.

    Soooo I have a meeting with my manager to discuss my concerns and I’ve been worrying for days if I can get fired if I make a complaint against them. All in all, not the best way to start in your new job!

      1. extra anon*

        this isn’t even getting into how one of my coworkers keeps making comments about my lifestyle every time she sees me – she spends every second she can slagging on me for having blonde hair, nicely manicured nails, dressing well and fashionably, having a luxury car, etc. whenever she learns about a new thing i have/do ex: when she learned i drive a luxury suv she felt the need to point out that “70% of people of [x race that we are take the bus] – i take the bus!”, like she thought she needed to bring me down for driving or something? it’s even weirder because someone else told me she doesn’t take the bus at all! so why lie about that???!! i get the feeling she is very insecure, but her way of expressing it really sucks.

        luckily, i’m getting my own office soon so i won’t have to sit in the common cubicle space with everyone when they move to the new site, but that’s really a temporary solution to this interpersonal problem.

    2. Annie Moose*

      Uh… is that even legal? If you’re in the US, race is a protected class–I’m pretty sure basing hiring decisions on race is very illegal!

    3. literateliz*

      WTF???

      From one mixed-race person to another, I give you permission to punch them all in the face.

      (OK, not productive, but it would feel good.)

    4. Dawn*

      Uh, damn. You are totally right to talk to your manager about this! This is definitely the kind of behavior that any company with half a brain is going to want to know about as it is extremely worrying to anyone in HR.

    5. fposte*

      Holy freaking cow.

      If this is a decent workplace outside of this group, you are doing them a *huge* favor by reporting this stuff.

    6. Natalie*

      Are you sure you haven’t fallen into the “What Not To Do” section of a corporate training video? Are you surrounded by 3 walls and one shapeless void?

    7. Joie de Vivre*

      No real advice but a lot of sympathy.

      Also mixed race and look ethnically ambiguous and ‘where are you from?’ is always one of the first questions; generally with a follow up of ‘Okay, yes you’re Canadian (*eye roll*) but where are you from ORIGINALLY?’ Same answer – I was born here, my parents were born here, my grandparents were born here, some of my great grand parents were born here. Can we move on to something else?

      Good for you on bringing it to HR’s attention.

      1. extra anon*

        exactly! and it’s even worse because i’m from the east coast but now live on the west coast – but she was acting like i was a clueless foreigner from a different land. she even tried to justify needing to know my exact family background by framing it as “well, we need to know how to talk to you. if you’re white we know to talk to you differently!” which was so, so inappropriate i sat there with my jaw hanging opening a la that scene from the mask. this was followed by our associate director brushing off my concern/the issue by saying “well, we all have our personal triggers, now we know one of extra anons”. which is insane because this isn’t a “personal trigger” this is me being absolutely floored at the lack of professionalism and social norms displayed!

        i’m the youngest person on my team by 20 years and this is my first full time office job since graduation… but somehow i feel like the most professional than the lot of them.

        1. Joie de Vivre*

          Wow. I would have no reply for this. I’ve been working a lot longer than you, but still pretty sure if anyone ever said that to me I’d be sitting there with my mouth open too.

          Hopefully, HR takes it considerably more seriously.

      2. T3k*

        Oh god yes. I’m also mixed race, but I get asked this ALL the time and same situation. Thankfully I’ve had some co-workers who better phrased their questions like “if you don’t mind me asking, what ethnicity are you?” and such. One even made a remark that he didn’t want to offend me but he was really curious, which I respond to far better than “where are you from?”

    8. Ask a Manager* Post author

      Wow. Definitely report it; any reasonable company would very much want you to. If you’re in the U.S., no, you can’t get fired for reporting it — it’s illegal to retaliate against someone for making a good faith complaint of discrimination or harassment.

      1. extra anon*

        i’m in canada. from reading the hr policy guides they are breaking our organization’s policy against discrimination and harassment, although the book defines it as they’re violating my human rights set out under x federal law. the only issue is that the race i am has special protections in canada, you can make it a priority to hire people of this group first without it being discrimination, so i’m not sure if using “this person doesn’t seem to be x-race enough for us to hire” as a metric would count as discrimination in this case. i’m also on probation for a year, so i was a bit worried making an equity complaint could be the kiss of death for me at this job, which would suck because i’m really good at it and passionate about the cause, it’s just my coworkers who are making things difficult.

        1. Observer*

          Well, saying things like “70% Eskimos take the bus, so you should also.” and “Who do you think you are, manicuring you nails, eskimos don’t do that.” could be considered harassment based on ethnicity. And, in the US, you would be protected from being fired, even during probation, for complaining about it.

        2. Not So NewReader*

          If nothing changes, do you want to be at this job for a year? With each post you make here this story just keeps getting worse and worse. I say you have nothing to lose and everything to gain. I am sorry this is happening to you.

          1. extra anon*

            i definitely do want to stay at the organization for the foreseeable future, aside from the coworkers everything else is amazing and i am super happy with work in general. i definitely have a career trajectory here, and my job is very specialized and i have a ton of institutional and field knowledge so i have decent job security, and i’m also very good at what i do (if i do say so myself). i told my boss, who is also the director of the organization, and she was absolutely floored. apparently there is already an on-going hr discussion happening and changes will be coming, but she had no idea about the things i had told her about. she was totally shocked and appalled that they would do this to me and agreed it was inappropriate and that something would definitely be done.

            as it is now, this group of coworkers are at a different location than i am in, and won’t be moving to the main office for at least 3 more months. when they do i will have my own office so i won’t be anywhere near them, and none of my job functions will ever really interact with them so my contact will be pretty limited. i’m also higher on the org chart than these problematic people, so that makes me feel a bit better. plus, my directors and the coworkers that i interact with on a daily basis are absolutely incredible and we all do really amazing things. all of that is enough to make me want to stay, i feel like i would be doing a disservice to myself and my career if i let them bully me out!

    11. AE*

      I am a WASP but I have worked in areas where there are virtually no WASPs, so people were puzzled. I got very annoyed after this happened with many people and flat-out told them if they want to know what to think of me they’ll have to do it the hard way – by getting to know me.

  65. cuppa*

    I have a moto jacket (it’s not leather, it’s a blazer material) that I would like to wear to work, but I’m having trouble styling it with things. Anyone have any ideas, or should I just leave it for nights out?

    1. HannahS*

      Haha I have a similar problem with a teal linen moto jacket I bought last year! (Why, past me, why?) I wear mine with a pencil skirt and a tucked in blouse.

      1. cuppa*

        I will try that! I know, I thought, this is so COOL! I’m going to wear it all the time! But….haven’t.

      2. Sammie*

        Wear it with a dress—body con, flared–whatever. Make sure to bring your “oh-what–this old thing” ‘tude with you! Wear it in good health!

    2. Fawn*

      YMMV, but at my office (higher ed) it would be perfectly acceptable with black skinny jeans and drapey blouse, or to top off a loose/fit and flare (not bodycon) dress. It sounds like a great piece! I love blazers-with-a-twist.

    3. part of the machine*

      Id wear it when it gets colder just like a blazer (with a pencil skirt, with trousers)

  66. HannahS*

    How important is it to have references on my resume? I’m a new grad applying for jobs and initially I….uh…totally forgot to put them there. If I did, it would be either a former supervisor (from a lab I volunteered/studied in) or the parent of a student I tutored. What do you think? Is it really weird not to have them?

    1. katamia*

      Don’t put references on your resume. Don’t even put “References available upon request.” If/when they want them, they’ll ask. Use that space for more important things.

    2. Charlotte Collins*

      I think nowadays most people don’t automatically add them unless they’re requested. Just make sure that you have them ready if anyone asks for them. And good luck!

      1. HannahS*

        Good to know! Thanks all. I had a brief panic moment when my Mom looked over my resume (after I’d applied to about six jobs) and went “Oh, very nicely done…are your references on another page?”

    4. WLE*

      Agreed. Don’t put them on your resume. A prospective employer will ask if it gets to that point. ASK your references if you can use them before sending their information to a prospective employer. Send them the job description, so they can be prepared when they get the call.

  67. Resume Revamping*

    I was looking through old advice columns about how to include achievements or personal qualities on your resume that aren’t necessarily quantifiable. I noticed that quite a few of the examples involved the phrase “Built a reputation for…” or “Maintained reputation…” Is this really something you can list as a concrete accomplishment?? To me that sounds exactly as subjective as any other unsupported statement about your personal qualities. I can think I have excellent communication skills and be totally wrong; I can also think I have built a reputation for having excellent skills and be totally wrong. It seems like the exact same sort of statement to me! What do y’all think?

    1. WLE*

      IMO concrete examples are more interesting than “Built a reputation for having excellent skills.” Do not put that on your resume. If you want to put that you have excellent communication skills, include any speaking engagements you have done, presentations you’ve given, panels you’ve moderated, etc. For example, “Moderated _____ panel at the 2015 World Leadership conference”

      1. Resume Revamping*

        Yeah, that was my thinking too. But it came up so many times in the “good resume phrasing” examples that I started to wonder. (Also I forgot to put the word “communication” in my “built reputation for…skills” example, which should tell you that this is a fake example and I don’t actually consider myself to be a particularly good communicator :p)

        But then again, when I list accomplishments that involved my “excellent communication skills,” like moderating meetings etc, then it sounds like I’m just describing my job duties, which is ALSO what you’re not supposed to do.

        1. WLE*

          Yeah a lot of those articles are bogus IMO. I think if they are noteworthy accomplishments at your job, then they should be included on your resume. This should be where you brag about all of the things you’ve done really well at previous positions.

          1. Resume Revamping*

            It’s not in random articles, it’s here on AAM! In her advice, in the comments, in resumes she posts as examples of good things that’ll get you hired. That’s why I’m even thinking about this terminology.

            1. Ask a Manager* Post author

              But not “built reputation for having good skills”! More like “become known as go-to person on team for dealing with difficult customers,” that kind of thing — something specific.

              1. Resume Revamping*

                The thing I’m struggling with (and this is my shortcoming as a person who normally has to deal with data in a really black-and-white way) is HOW MUCH evidence do I need that I am the go-to person or the person with a reputation and such? If I twice get compliments on how well I dealt with a difficult customer, is that a reputation? If boss asks me to do something a few times, am I the “go-to person” or did he just happen to see me when he needed the thing done, and also knew that I wouldn’t screw it up? What if I have a boss who is not forthcoming with verbal compliments, but I can tell using emotional intelligence signals that he is pleased with [whatever thing I am good at doing], and therefore feel proud of myself? Can I somehow use that as supporting evidence that I’m good at that thing?

                I know this all makes me sound like a robot, but I’m trying really hard to convey how I *know* that I’m good at some things and I feel like none of it sounds convincing.

                1. Treena*

                  Eh, it’s possible, but I would try to stick to clear, public praise. The only thing I would feel comfortable saying I built a reputation for is being great at collecting signatures for petitions during outreach events (not at all a huge part of my job description, and I’m the only one who even bothers to try–I just have a peppy, quick spiel that turned into really impressive-looking results). The manager of the petition department noticed we got a lot of petitions at an event, and another manager said it was “all” because of me (I was really only responsible for 80-90% of the signatures) and she made sure to loop in my manager, and the director in on the praise. Now every time there’s an event, they specifically have me tell the new volunteers my spiel because of my reputation. When they do a re-cap of an event in an update email, they always note how many signatures we got and usually name me specifically. That is undeniably a reputation that I feel comfortable putting on my resume.

                  Something that I would hesitate to put down is that whenever my manager or director don’t have time to do an “important” (in quotes because it’s obviously not *that* important) presentation or meeting, they send me. It’s a decision between me and my co-worker who is slightly less experienced than me and not as comfortable with the material. If it’s relevant to the job, I have the line that says, “Frequently selected by management to fill-in for high-profile community presentations” or something like that.

                  Does that help at all? It’s really tough when your boss just isn’t very verbal, but maybe you could look to your review or ask for a check-in to talk about areas of improvement and see if any praise comes up?

    2. Treena*

      Someone else has to have said something about the soft skill. If your boss has said to you that you’re always her top choice for writing up press-releases because your writing is really concise, and her boss asks you to draft emails she doesn’t have time for, etc. That’s building a reputation. If someone asked, you have all these concrete examples and if they called your references, your reference will probably say it before they’re even asked.

      If a reference-checker asks what they think of Revamping’s communication skills, they can gush or say “They’re good.” It’s still subjective but you’re basically recording a whole bunch of subjective opinions into one line that is verifiable. Does that make sense?

      1. Resume Revamping*

        That does make sense! I guess I would never think I was good at something unless I had gotten *some* evidence of it from the outside, so the point where I’d be writing “I’m great at this!” is exactly the same as when I’d be writing “I have a reputation for being great at this!” And if it’s something that needs to be verified by asking a reference about it, I don’t see why “I am great at this” is less verifiable than “I have a reputation for being great at this.” Either way, you’re asking someone how good I am at the thing, and either way, it’s possible that I have inflated the positive feedback I’ve gotten into something more significant than it actually is. I guess it’s just a matter of how the statement comes across.

  68. WLE*

    This week, I have been really frustrated with an internal process that I feel has been inefficient and is taking too long to get work done. There is a simpler solution, and I proposed it to my manager, so we could discuss it, and then propose it to the head honcho. When I discussed this with my manager, he seemed to understand that the issue I came to him with was about a process. To my surprise, I later found out that he told his manager that I was having a problem with another employee. This couldn’t be further from the truth. When my manager and I met with the big boss, most of the conversation was about this other employee, not the process that I am proposing the company change. I am very frustrated that this has now become about another employee who I have no issues with. It makes me concerned to address future issues with my manager because of how he handled this one so poorly. Should I address this? Or should I not say anything? How should I handle an issue that comes up in the future?

    1. Dawn*

      Definitely make it extremely clear that it’s not about the employee at all and keep redirecting back to the issue at hand if they go off on the “it’s about another employee” tangent.

      Also make sure that when you talk about the process you aren’t using employee names at all- so say “When Process X is performed we fall behind in A, B, and C” instead of saying “When Jane does Process X…” Leave names out of it.

  69. Tris Prior*

    Just ranting, mostly – and also looking for ideas on coping with burnout and exhaustion when taking time off is not possible. I have a side business that involves selling at events, and I just took a week’s PTO in order to sell at a huge one. It’s usually my big moneymaker but this year I made less than half of what I normally do. It’s also a super long and exhausting 4-day show and involves 3-4 hours round trip travel time daily.

    So now I’m back at work, totally exhausted, behind on life stuff (groceries, laundry, cleaning), and trying desperately to catch up at work. We recently had a big layoff and when one person is out for a day, much less a week, those left behind are seriously screwed. I basically screwed over my co-workers for a week and I don’t even have much money to show for it. (yes, I know it is not my issue that we are understaffed, but I’ve been on the receiving end of this too and it sucks. The workload just becomes impossible. The bosses know this and are sympathetic but there isn’t any money to hire people.)

    The worst part is, I now have no more PTO – I blew it all this year on vending at events like this. And it’s all in the same bucket so if I get sick from now until year’s end, I have to come in or take it unpaid – which I cannot afford.

    My boyfriend helped me at the event and caught a nasty bug while there – and I’m insanely jealous that he is at home taking a sick day right now.

    (And yes, I realize in retrospect that it wasn’t a good idea to use all my PTO to do other work… but in past years I made a lot of money doing this. This year has been just awful saleswise though.)

    Anyway – there’ve been a couple posts on burnout recently and the #1 advice is always take some PTO. I’m at a loss for other ideas on how to pull myself out of this. My evenings this week have all consisted of household catch-up and overdue errands and chores, followed by crashing on the couch as soon as I stop and sit down. Our building is up for sale and we have realtors traipsing through our apartment constantly, so we’re expected to have things clean and tidy at all times. I’m looking for fun activities that don’t cost anything (as we’re broke) but haven’t yet come across anything that feels rejuvenating. And, I got scheduled to work the next 2 weekends, too. :/

    Thanks for listening to me rant!

    1. cuppa*

      Hello! Current/Past burnout sufferer here. :)
      It is true, PTO is good. One thing that has helped me is taking the advice that you have to treat stress as a health issue. So, for instance, if you have a cold, or are feeling under the weather, you take a step back from your life, and you take some things off of your plate, and you recuperate until you feel better.
      Stress/burnout is similar, you need to work on only what needs to be done and not deal with the rest until you are feeling better. Take some time for some self-care.
      Also, exercise. Make it a priority. It doesn’t have to be a huge, formal committment or program, but even a 10 minute walk helps.
      Another thing that I have to remind myself about is reducing my stress where I can. Before, I would stress about being tired and not letting the dishes get done. Now, I remind myself not to. It really does help. Give yourself permission to cut yourself some slack where you can.
      Finally, try and have little indulgences or moments of fun. Sing and dance to a song. Color with new crayons. Go for a walk barefoot in the grass. Splash in a puddle. Hang on to these moments — they really do help.

      I wish you the best of luck!!!

      1. Tris Prior*

        Thanks! Normally I’d let chores slide but with the constant showings, our landlord is going to get pissed if there’s mess when the realtor is letting buyers look at our apartment. (and let’s not even talk about how the bathroom’s covered in hair dye stains…) I spend a couple hours after work each day trying to make a dent in the mess. I’ve just gotten SO behind on everything due to preparing for and working these stupid events that didn’t even have much payoff this time around!

        I have pretty much stopped exercising… well, other than the physical activity involved in working these events. It sounds like the weather might improve enough soon for some long walks. So, thanks for that reminder.

        1. I'm a Little Teapot*

          I’d explain calmly and politely to the landlord that you’re sorry, but you simply don’t have time to keep the apartment in an ideal state and it won’t be possible.

          Last time I moved out of an apartment I had about 8 real estate agents a day knocking on my door to show it, including one at 6 AM (!). Considering how obnoxious this was, how long it went on (weeks) and how I usually got no notice, I gave zero craps what condition the place was in. It’s not like your landlord can *make* you clean it. And most apartments I’ve looked at myself have been in imperfect condition if they were occupied. Your landlord just needs to suck it up and deal.

    2. Lunar*

      I’m sorry that you are feeling such burnout! I don’t have a whole ton of advice to share but one thing that I can say is to let yourself off the hook when you can. When you feel behind on work stuff and on home stuff you never really get to relax anywhere, so my advice is to do what you can but don’t feel bad about the stuff you can’t. For me this can mean making a lot of frozen dinners and pb&j, not calling friends back or answering personal emails in a timely fashion, letting laundry pile up until I don’t have any clean underwear. I let myself not feel bad about it as long as I am doing the things that I really have to do, like be a functioning human at work and feeding myself. I think the key is to not feel guilty or stressed about the relatively negligible things you aren’t doing. After operating on a guilt-free bare minimum for a few days I feel up to adding in other tasks without feeling overwhelmed.

      1. Tris Prior*

        Oh yeah, we’re existing on prepared food and takeout, which is bad for me for health reasons… but, it is what it is. I don’t have the bandwidth for scratch cooking and Boyfriend’s sick and I don’t want him snotting in the food. Let’s not discuss whether or not I have clean underwear! I do need to work on the guilt-free thing. It does stress me out to be surrounded by mess, so I’ll need to work on that too. Not sure how. Blinders? ;)

        1. LCL*

          Sounds like you are making yourself responsible for all of the home stuff. Time for a talk with boyfriend about chore distribution. And really, so what if the landlord gets a little pissed, if you are otherwise responsible tenants?

  70. Katniss*

    I have a pretty basic question.

    I have a third interview on Monday, where I think they’ll either offer me the job right there or that day/the day after. However, I have a third interview for ANOTHER position, one I’d much rather get (it pays better, offers more hours, and is in a field I’d like to go into), on Thursday. If I get offered the first job, what’s the best phrasing to use to ask for a couple of days to decide?

    2. Coco*

      “I’ve actually reached the ending stages of interviewing for another position. While I’m excited about this opportunity, I’d really like to take the time to consider both before I make a final decision. Would you mind if I got back to you on X with my final decision?”

        1. BRR*

          I wouldn’t do this. I think most of the time you should only talk about other offers if you need to speed up the company you’re telling. So hopefully they’ll not do it on the spot. Just say you need some time to think it over. Ask to see their benefits package as well, it’s very logical for somebody to need to consider insurance premiums and costs of coverage. Keep in mind the most time you’ll get is about a week and that’s also pretty generous.

          I agree with Nonniemoose below, ask for some time to think about it. See what they’ll give you. If they don’t give you enough time, I would say, “I would like to discuss it with my significant other/trusted friend/cat who is traveling until Xday. Can I get back to you on Yday?” Then let the other company know. Say (not to everybody, only the hiring manager or whoever makes the most sense to bring it up to), “After meeting with everybody I’m very excited about this position. I have a pending offer at another company but *this company/position* is my first choice. Is there a possibility of speeding up a decision on my candidacy?” Keep in mind they may say no and might even reject you then (which is why you should only do this if you actually have another offer).

          1. Coco*

            I don’t agree with pushing the other company (OP’s top choice) for a decision in that manner. I think it would be less complicated if the OP be upfront with both companies about where they are at on their end. They don’t even need to mention the other position they are interviewing for, even though I don’t think it would hurt. Just ask for more time to decide. If they make an offer, they should be willing to wait for a reasonable amount of time before moving forward. If they really want the candidate, they’ll wait. I mean, this is an important business arrangement after all. After the Thursday interview, they should have either received a decision or a timeline. If it’s the latter, hopefully it’s within the time span they ask the first company to wait.

            I also don’t think it’s professional to tell an employer that you need to discuss your decision with someone else before you can make a decision to go into a business arrangement with them. It may be true, but it really isn’t something that needs to be mentioned.

            1. BRR*

              I’m not sure if you disagree with altering the top choice with that specific wording or by mentioning another offer. I’m not going to stick by my wording because I think others can say it better but I do think if there is an offer from the first company, it’s common to alert the top choice that you have another offer pending (and that advice has been given here many times). It’s not pushing, it’s just being realistic that you can’t sit on an offer indefinitely.

              I’m not sure if the first company will provide enough time. Just because Katniss is interviewing Thursday doesn’t mean they will have reached a decision. They might have two candidates next week and don’t know how Katniss compares.

              I do actually agree that it’s not super professional to say you need to discuss an offer with someone else (although I don’t think it’s completely unprofessional), I offered it as an excuse to buy more time if Katniss needs it.

    3. Nonniemoose*

      All you have to say is that although you are very interested in the company, you’d like a few days to come to a decision and could you have until Friday? Then, on Thursday, you’ll want to let the other company know that you have a job offer pending and is there any way they could make a decision by tomorrow at noon. Is there any way you can reschedule the second interview for earlier in the week, like a Tuesday? Then that gives them a little bit more time to decide, call your references, issue you a writing test if need-be, etc.

  71. TGIF*

    Has anyone noticed how the absence of a person can totally change the dynamic of a team?

    I recently lost my rock star go-getter. Initially it was tough for us all since she pumped out twice the volume of work than a normal person (and it was accurate!), but we’re getting through just fine now that everyone has stepped up to the plate. Up until my rock star left, the senior person was kind of more in the background. She has knowledge and does a great job, but she was less vocal and was more of a quiet thinker. My boss would often comment that she should be contributing more than she is in terms of discussion. I thought the same at first, but then I realized she does speak up when necessary and usually does have something to say, but is a little more reserved about it than other people. But my rock star was much more vocal and was always full of great ideas. She wanted very much to move up the ladder quickly, which is part of what made her that way. In terms of my own interaction with the team, I interacted, but not as much as I should have or wanted to. Chalk it up to coming into an established team and having a hard time getting over my awkwardness.

    So, now that she’s gone? My senior person is much more vocal, she’s voicing her ideas, she’s coming to me a lot more to bounce things off me, and I’m interacting with the team much more. I feel like my senior person maybe let the rock star takeover a bit because it was rock star’s nature to be more vocal and open. And rock star took over because it was her nature. I don’t know how to phrase it, exactly. But now that rock star is gone, it’s as if I and the senior person are kind of coming out of our shells. I feel like I’m a part of the team finally after 8 months.

  72. Anomnomnom*

    I keep hearing IT security is a hot field to get into. I have strong social skills (background in sales and customer service), how would that translate to that industry?

    1. Jamie*

      What position are you looking for in IT security? The IT end as far as implementing as a vendor, working for a company as part of the IT team, or sales?

      It’s a really important field, but most small-med business don’t have a separate position for IT security and it’s rolled up into general IT or outsourcing. If you want to be security specific as an IT it will have to be for a large company and that’s going to be trickier.

      As far as your skills transferring if you’re going into the implementation side being good with people and able to translate the technical into the level they need is crucial so your background will help. If going into support it’s important to know that the vast majority of the time they won’t be calling with non-urgent questions. When you have a security emergency you need help NOW and people may not be in their best most congenial moods. You need to be able to stay calm and talk people down off their ledges while helping them out.

      1. Anomnomnom*

        Hi Jamie! Great to see you on here :)

        I’m trying to get away from sales but am open to other positions in the industry that uses the skills I already have from being in sales.

    2. Coco*

      I read a really good article about this the other day as I’m also interested in getting into the field. I think this may be helpful
      http://www.computerworld.com/article/2603927/security0/how-to-get-a-job-in-computer-security.html

      I definitely think you’ll need more than social skills to be successful or even get into this industry. Technical skills are going to propel you in this field. How good are you with computers? Do you understand computers and how they work? Those are definitely fundamental things to get a good grasp of, so maybe look for entry level jobs that can help you build that experience and knowledge. Take some classes.

  73. Vanishing Girl*

    I want to send a big thank you to Jillocirapter who helped me out last week in open thread. I started with your networking email idea and personalized it and have been having conversations with contacts in the place where I want to move. They have all been really excited to talk to me, and I think a lot of that is due to the emails being friendly and not too vague.

    Thanks so much!

  74. Coco*

    I had 3 interviews this week! 1 phone and 2 in-person interviews. I’ve actually been interviewing for the last 3 weeks and I must say it has been very exciting and challenging! Having a job and interviewing for other jobs is not easy at all. But I’m thankful.

    I just sent a follow up to one of the jobs I interviewed for. I want this job the most. Only thing I’m a little worried about is that they didn’t ask me for references yet. I resisted the urge to send them my references without being asked for them first, so in my follow-up/thank you email I just said “if there is any additional information you need, I’d be happy to provide it for you.”

    What’s the consensus on sending unsolicited information to prospective employers? Yay or Nay?

        1. Coco*

          This is one of the first times in my work life that I’ve been excited about offering my references!lol Oh well. If they don’t need references, that means they’ll just have to decide based on how I’ve presented myself – which I hope is good enough for an offer! *crossing fingers*

  75. Alston*

    Quite my second job yesterday. They weren’t happy, someone else is also quitting, so it’s a tough spot. But my carpentry/furniture building course starts in two weeks and I am stoked!

    1. Alistair*

      Hey, I remember you talking about this some time ago. That’s awesome! Good luck, congrats, and let us all (i.e. me!) know how it goes!

      After this past week, I’m quite jealous…

  76. K*

    Would appreciate the wise commentariat’s thoughts on this one…

    I’m heading out on maternity leave any day now. I’ll be out for 12 weeks. (I’m in the US so this is FMLA, partly paid using PTO, partly unpaid.)

    While I’m gone, my work will be divided among three coworkers. I’ve prepped them as much as possible– created process guides, introduced them to clients, distributed a detailed status spreadsheet. Still, they’re all already at capacity, and I know this will be a strain.

    I’m thinking about getting each of the coworkers a $20 gift card to a nearby lunch place I know they all like as a thank-you. Thoughts? Would this be interpreted the way I’m hoping, i.e. “I appreciate you and your work”?

    They were assigned to take on my work, and a functioning office should be able to handle one person’s absence. It’s not like they volunteered to do me a personal favor. At the same time, I like all of them, I appreciate their willingness to do this, and I know from experience how stressful it can be to cover for an absent coworker.

    Yes? No? And for people who’ve covered coworkers’ leaves– is there anything else I can do to make this easier? My office hasn’t had a pregnancy or planned medical absence in years, so there’s not a precedent to follow.

    1. it happens*

      You’re about to have a baby, yay! No one expects a present from you. A sincere thank you up-front and another when you get back (maybe with cupcakes) is enough. They know you have enough to worry about and lots of expenses… Good luck

    2. TotesMaGoats*

      I’d say you’ve done the “work things” as best you can to prepare people for your absence. They appreciate that. Trust me.

      I think the gift card is a nice thing to do. But you could also just take them all out to lunch together. I would make sure to send a really nice email to your/their boss when you come back and see what a stellar job (hopefully) that they did in your absence.

      1. K*

        Good idea. Our boss sometimes gives out extra PTO to people for going above and beyond. A really nice email when I return would make that more likely. And I know they’d all appreciate an extra day off more than anything.

    3. WLE*

      I think it’s a nice gesture, but it’s not necessary. You’re overthinking it. ;) If it will make YOU feel better, do it, but I honestly think you’re too worried about it.

      1. K*

        Me, overthink things? :)

        You’re totally right. It just sucks so much to have extra work for months on end (speaking from experience) that I’m trying to do anything that could make it suck a little less.

      2. BRR*

        100% agree. It’s very nice. But it’s their jobs. If one of them had a baby you would be responsible for their duties. Honestly, I’d appreciate it because it’s super nice but I would feel a) guilty for a coworker giving me money b) guilty for taking money from someone who just had a baby (I’ve heard they are expensive) and c) $20 for 12 weeks of extra work actually seems partially insulting (it’s likely an hour or less of their pay).

        I think if you really feel the need to do something send thank you notes, this is a time hand written would be a nice touch, like three to four weeks in (you could write them in advance as well). But once again really, it happens.

    4. Apollo Warbucks*

      No don’t do that, it’s a lovely gusture but you boss is the one who should recognise their work. Maybe bring some cakes or cookies in for the staff either if you bring the baby in or when your back from mat leave, but more than that isn’t needed.

    1. Hlyssande*

      I found that writing out my full job duties actually helped me quite a bit. I didn’t realize just how much stuff I do until I had to for a new evaluation thing last spring. Gave me a warm fuzzy feeling.

      I still have it bad, but that did ease it for awhile.

  78. Eugenie*

    Last week I posted asking for others who may have had issues with their Marketing departments (specifically in a museum/non-profit setting). Well, things have definitely spiraled into a huge mess around here. Lots of distrust on both sides, the Marketing VP telling my staff different things from what her staff was telling us, said Marketing VP claiming promises were made be people who no longer work here that we have no record of but she expects to still be in effect, and just general tension between her team and mine. Now there’s a meeting with the top two marketing people, the top two in my department (including me) and our CFO to work through things in a couple weeks.

    On one had I’m glad things are getting more out in the open and we aren’t just griping to each other any more, on the other hand I’m honestly embarrassed that things have gotten to the point that the Marketing VP felt she needed to pull the CFO in to mediate (he’s my boss, so that’s not as weird a choice as it may sound).

    1. AE*

      If people are willing to come together after things have fallen apart, that’s a healthy thing.

      In my experience, marketing people think they are very important because they bring in money. Sometimes they think they have more of a free hand than they actually do, so setting limits and developing an overall plan will help everybody be on the same page. Let us know how it goes!

  79. Vanishing Girl*

    I have another question for y’all this week. I got into my company’s official mentoring program this year. I am really excited, but I am wondering if I should go through with the program since I’m also actively looking for jobs in another location away from this industry.

    On one hand, it seems weird to take advantage of the program when I’m not that enthusiastic about the company or my job anymore, but I also know it could take an entire year to find a job elsewhere. If so, I could actually complete the program before I leave. I think I’d learn a lot and know I need to take any advantage I can get, but it also somehow seems wrong to me. Should I go ahead with the program?

    1. AnotherAlison*

      I would go ahead with it. Who knows? Maybe once you’re in there drinking the Kool-Aid, you’ll be more enthusiastic about your company, and it could realistically open doors to new internal positions that you would enjoy. If you get another job, it happens.

  81. Hlyssande*

    The meeting I’m currently in was supposed to last for an hour from 8-9am this morning. It is now past 11 and we are still in this meeting.

    It’s important testing and all but I’m not sure I’m getting some things through to the PM that are serious issues for us and UGH.

    1. Hlyssande*

      Hour 4 and the build just got pushed out until after the fiscal year ends. So it will go into PRD in October at the earliest. LOVELY.

      New issues were found! Issues that were apparently unrelated to the build! Issues that break production functionality! Hurray!

  82. Myrin*

    Ack, this is driving me crazy – in one of the threads of the past several days, someone made a comment with “I need to talk about this in the open thread on Friday, let’s just say xy” and basically ended in a cliffhanger and I was super curious to learn more about it – but apparently not curious enough to remember what it was actually about or who the commenter was! (I believe someone with a variation of “anon” in it, but I’m not sure.) Does anyone know what I’m talking about? (I remember at least one other person being all “Now I really want to know what she did!”, as well.)

  83. Unintended consequence*

    I got myself into a bit of a quandary. I’m the editor of a small, weekly paper that covers two very small towns. I’ve ended up photographing a few things at the Rotary Club meetings a few weeks in a row and the members have been pushing me to join. I’m not super interested in doing it, mostly because I’m not a big joiner. Plus, with my weird work schedule, there’s a good chance I could end up covering stuff during the time the meetings happen. But the people are nice and what Rotary does is nice enough, so when someone in the club suggested I ask my boss to sponsor my membership, I did. I fully expected him to say no, because I’ve never known a newspaper company that would foot the bill for stuff like that. It’s just not done anymore.
    Except he said yes. And that I could expense the cost of lunch each week. And that he’s excited that I’m interested in joining Rotary (I’m guessing he’s a member in his town, which is about two hours away).
    So I think I have to join, because I expressed interest, albeit mild. I don’t mind, necessarily, but are there any Rotary members on here who can assure me that the club will respect some minor boundaries between me, the Rotary member, and me, the newspaper editor? I don’t want the other civic groups in town to accuse me of favoring one over the other, although if I had to pick among the options, this is probably the one I would choose.
    As an aside, I’ve been in this position about 9 months and it is another example of how different this publishing company is from previous ones I have worked for — more supportive, more encouraging.

  84. Nonniemoose*

    As part of my job at a small non-profit that does policy advocacy, I’m responsible for replying to the advocacy-natured customer e-mails that come in. Our policy is to “reply to all e-mails,” although to be honest, the ones that ONLY say “F*** YOU!!!” in all caps never get a reply from me and my boss is none the wiser.

    I recently received an e-mail in which this guy says that giving up fossil fuels will be the end of America (in response to a “feel good” blog post we did on a community revitalization of a former coal town–we are not an enviro org.), the government is spending too much money and we’re advocating for more debt, and that he won’t give us any more money.

    The e-mail was calm and without swearing, if rambly, and he’s obviously against what we do. What do you think? Should I reply, or leave it alone? And if I reply, what do I say? I don’t see the point in countering his beliefs. :/

    ((I do recognize that these are questions I should be going to my boss with, but I don’t find him to be competent, nor do I trust his judgement.))

    1. Dawn*

      Can you just have a canned reply for stuff like this? “Thank you for sharing your viewpoint with us. We appreciate blah blah blah, have a great life.”

      1. nonprofit NYC*

        I agree. Have a script. And do discuss it with your boss. If you are representing the organization by replying to members of the public, he should probably be in the loop. But really, I think your org’s policy is a little over the top. Why reply to all e-mails personally? Especially when you know you’ll be getting wacko messages from time to time (maybe most of the time). Do something along the lines of what members of Congress do when you e-mail them: Thank you for sharing, we can’t reply personally to all inquiries, etc.

      2. Nonniemoose*

        I guess I’m just afraid that if I sound generic and “not sincere enough,” he’s going to take offense. I mean, he was so offended by this feel good article, I’m worried he’s going to come back with a nasty reply if I give him the usual generic reply I give other people. :/

        To the other commenter – My boss does know this is part of my job. He keeps track of what I work on and what are “re-occurring” tasks that I have. (It wouldn’t make sense for him to monitor every e-mail that comes in to me, or every reply I give, though.)

        What’s funny is that I know some of the other mailboxes (for membership, for program work, fundraising, etc.) don’t reply to every e-mail that comes in. It’s just my department that says, “reply to every and all e-mails!”

        1. Artemesia*

          You are over thinking — so what if he takes offense as that is what he does? The point is YOU are supposed to respond and so have a canned response that is polite for this sort of thing. To personalize if you wish, you can tweak it to ‘thanks for sharing your views on energy’ so it references his hot button — and then forget about it.

    2. WLE*

      In his email he states that he won’t be giving you anymore money. This makes it seems like he was a donor. I’d check and see how big of a donor he was. Regardless, I think his email deserves a response. He was polite and calm. I think he is expecting a response from you.

      1. Nonniemoose*

        Can you suggest a script that won’t set him off? I’m worried a generic response, “Thank you for your comments, we appreciate hearing from our members and will keep your comments in mind. Sincerely, Nonniemoose,” will set him off again. (The part in the blog that set him off said something like, “Nowadays, the community is mining it’s wealth from a different source: a vibrant downtown, instead of coal,” which seems so silly a thing to be offended by.)

        1. Ask a Manager* Post author

          Can you say something like, “We really appreciate you taking the time to write, and I’m going to forward your thoughts to the author of the article”?

          1. Nonniemoose*

            Oooh, I like this! I’m going to use this and reply to him right now. Thank you so much for the suggestion!

  85. TotesMaGoats*

    So, good week/bad week.

    Good: Have gotten great feedback and support from the majority of my program directors about the new things I’ve implemented and plans for the future. Previous person didn’t do any of this kind of normal admissions stuff, so they think it’s magic. In fact it’s just the result of following best practices. But it looks really good. I’ll take the kudos.

    Bad Part 1: Last week, a few of us were talking about rearranging the files to make things easier to find. Current system makes NO SENSE and isn’t how any admissions office anywhere would organize things. Of course this discussion prompted a meeting. At said meeting, I tried to explain our thinking and the two directors who cared about how things were done refused, flat out, to compromise on anything. I was saying “This is how my brain works when organizing files if the person is X, Y or Z they should be over here not over there because those people are A, B, C.” Director says “Maybe you should learn the program before you start rearranging things.” Direct quote in the nastiest tone I’ve ever heard from one colleague to another. She’s not my boss. I went stone face after that. I was furious. The looks on the face around me were interesting but no one said anything. Turns out this person has a HR file a couple miles high. So, I’m frustrated that an abusive bully continues to be employed. But I’ve gotten a lot of love from other people who realized how bad that was.

    Bad Part 2: So, I’m used to admissions directors picking the dates for events. We know what’s going to work from a “best time to host an event” perspective. Well, I went to the largest group of directors for 5 different programs. They honestly didn’t care. Do whatever you want Totes, we’ll be there. Wasn’t able to talk about it in directors’ meeting because that was already over by an hour. So we were instructed to send an email. Which I did. I knew two other directors were going to push back. They don’t understand why they should be planning early, don’t want to, and have always gotten their way. I told them they didn’t have to participate and we could plan other dates just for them. Next day is a calendar appointment for the two of us and our boss (VP). Seriously? Come down and btich at me in person but you drag our boss into it? I know I’ should’ve probably gone to them too but they would’ve gone against the dates anyway. So, I’ll mea culpa but my boss understands what I’m up against. I did send her an email with all different dates and asked her to tell me what to change. They don’t understand that we are more successful when we can market things 3 or more months in advance.

    It’s an uphill battle. Both both people have been sweetness and light after each incident.

    1. WLE*

      This might not be helpful, but all I can say is there’s at least one person in every workplace who can’t play nice in the sandbox. You just have to realize that and keep telling yourself that they’re never going to play nice, but keep on keeping on. If you’re getting upset because you think they’re acting out over you or things your suggesting, your workday will be miserable.

  86. Jillyan*

    I work in a field where people love to talk- especially if it’s something negative. I went on an interview last Monday (followed by a phone interview two weeks before that.) they seemed to really like me. In fact she said I was the only candidate they met who actually had some of the more unique skills the job asks for. I haven’t heard back from them (round three was a last interview with the senior group- being vague here.) before that, they were really communicative and stayed in touch.
    Now, you don’t have the job until you have it. My major concern is that the person who would be my boss if hired worked at my old company. People have a habit in this field of asking about people under the books, and despite my best efforts I didn’t leave on the greatest terms. I’m terrified that she asked someone there and they gave me a bad review. Granted I have performance Evals that are excellent and have copies of, as well as many people that can vouch for me. Am I being paranoid? I’ve been burned by this someone at my old job before so I’m not sure if it’s just me.

  87. June*

    Working while on medical leave- yay or nay?

    I’m taking two weeks off for surgery and recovery soon, but according to everything I’m reading I should be mostly “fine” after the first week. Should I ask my boss about counting those as “working from home days?” Or should I just let it be?

    1. June*

      EDIT: This is also for my own sanity. I took a week of vacation this summer and checked my email everyday because I couldn’t turn it off.

      1. fposte*

        Oh, then hell no. If surgery is what it takes for you to shut your email off, shut your email off.

    2. fposte*

      Question I didn’t hear an answer to: what do you actually *want* to do?

      If you don’t want to, I wouldn’t. If you think you’d be restless, or there’s a project you think is going to suffer from your absence, sure, raise the possibility. I’m cautious by nature, so I’d go with “It’s possible I’ll be up to working at home the second week. Could I check in with you that Monday to discuss whether I might be up to doing half-days from home at that point?” That’s 1) allowing for the possibility you’re not returning and 2) not committing you to full days.

    3. WLE*

      I was in this same boat when I had my tonsils removed. My employer at the time (and I’m assuming most, if not all employers) would not let me return to work (physically or at home) without a medical release from my physician. My ENT would not allow me to return until 2 weeks were up. However, I was sneaky and found another doctor that signed a release saying that I could work from home in the second week. My boss at the time was very understanding and basically said that we would play it by ear each morning. I ended up returning after a week and a half.

    4. Ash (the other one!)*

      Will you be getting short term disability? I think there’s a rule that you literally can’t work during it. I am working this out now as my maternity leave is coming up and I’m trying to figure out contingency plans for a bunch of things — I’m the Director of my division and the lead on several grant funded projects, so it is going to be very, very hard to let go completely.

      1. fposte*

        STD policies vary (outside of a few states, they’re all private insurance arrangements), but FMLA also doesn’t want you working on it.

        However, when I was out on FMLA I was able to work from home half days and just do part-day leave–that’s kosher.

      2. June*

        No STD. I am actually only missing five days of work-work in the two weeks due to Jewish holidays (why I scheduled surgery for this exact time) so there are really only three days in the two weeks I would be able to do a workfrom home schedule.

  88. Any former lawyers?*

    I’m in my 5th year as a lawyer. I like some aspects, like storytelling and speaking in court but don’t like lots of other aspects. I do love my firm, generally, and I think it’s a great place to work. I also like managing cases and keeping them moving. I don’t like the crushing stress over minuteae and the expectation that I’ll give up everything in my life to be on call or close to it 24/7.

    However! I keep thinking there has to be something else out there that I would like as much that would pay near what I get now (high five figures). I’m just not really sure what those jobs even are to look. One thing I’ve thought of is some kind of project management because I like that aspect of my job. Any former lawyers or others have any thoughts?

    1. asteramella*

      General counsel in a small- or medium-sized business, maybe? Or a compliance advisory type role?

    2. gov't lawyer*

      court administration? That’s an option, also admin of a probation program. I’d suggestion looking at things connected to the court systems/processes that don’t involve practicing law.

      I’m an 8th year lawyer, but I love being a lawyer. I hate hate hate the bureaucracy of working for a govt agency though.

  89. Wakeen's Teapots Ltd.*

    People and the joys of a customer facing business.

    We’re business to business which is generally better for levels of frustration. We’ve got a great group of professional customers, but some days the attempted blame shifting gets appalling. When somebody screws up in the course of their job, the temptation to $$ blame shift on the vendor is high. (Our goods are customized per order and aren’t returnable or resusable by anyone but the customer who ordered. We of course make good on any mistakes on our part.)

    Today: customer ordered $4000 worth of let’s say Tea Bags. Customer first received tea bag sample, all on our dime (cost of sample and shipping). After the customer placed the order, we (again on our dime) provided a product proof sample which was the product + their customization, which they approved.

    Today, the customer says they want to return the $4000 in tea bags because they handed them out to people who didn’t like the smell (smells like urine, they say). The sample and product proof approved? “We didn’t think to smell them.”

    Since we don’t sell products that we think smell like urine, what exactly was the extra step the customer think we should have taken? I’m imagining a check box form that includes: Do you agree this product does not smell like any bodily products?

    FFS

    Yesterday was the customer from a Very Large Defense Contractor in the Washington DC area who wanted to return her computerized teapots because somebody at work said they couldn’t order things made in China since China is in the news for spying.

    The other country of origin choices for computerized teapots are…………. ??? FFS. Lady, come on, tell us you need US made computerized teapots next time and we’ll wish you well in your search.

    The downside of being business to business is that we often work on invoicing rather than sheer credit card and we do have to negotiate complaints, even when they are ridiculous. I get so irked when people don’t take responsibility for their own lack of fore thinking. We try so hard to be very clear and have a built in approval process so everybody is on the same page.

    The woman who handles our customer issues is a *saint*. She’s so good at this. I could never do it.

    1. BRR*

      How much do I need to pay you to include a box that says, “Does this smell like urine?

      Poor customer service woman. I’m not even sure how I would handle complaints after your due diligence.

      1. Wakeen's Teapots Ltd.*

        She’s amazing. You and I would be fuming and throwing things and she speaks calmly when describing a situation “I don’t think the customer’s expectations were realistic.” Her goal in a situation like this is to get us our money and to try not to burn bridges if it’s a client we want to retain.

        I don’t know how a human being is as calm as she is, but she’s got two people who work for her now in resolutions and she’s training them to be the same way she is. God Bless.

        Now, should they be separate boxes?

        I certified I have smelled this product and:

        it does not smell like urine
        it does not smell like poo
        it does not smell like body odor

    2. Ask a Manager* Post author

      Oooh, so what will the resolution be with the China thing? I’m so curious. Do you hold firm, do you negotiate down price even though you shouldn’t have to, or what?

      1. Wakeen's Teapots Ltd.*

        In both cases here, we’ve got NET 30 billing and customers with history that we want to retain, so the woman who is in charge of this has to manage this however to try to keep us from losing money, get the bills paid and keep the customers! This is not easy.

        The China order, the first thing she’ll do is try to partner with the customer to get past the internal nonsense. There is literally no option, for the product they ordered and that they need to implement XYZ, there’s literally no option available anywhere that isn’t made in China. Either the customer has to kill the project or use China made.

        If they won’t keep them, she’ll try to get to them to pay anyway since clearly we delivered what they ordered! Then she’ll try to discount 10% as a courtesy discount.

        Hit a brick wall? It’s only an $800 which leaves my resolution person a lot of room. If they won’t keep the merchandise, she can offer to accept a return for a credit of [less than $800] to be applied to a future order. With a bit of math wizardry, she’ll work the amount so we’re not losing more than a hundred or two over our costs.

        This works almost all the time.

        * the customer gets one. any customer who pulled something like this 2x would be fired.

      2. Wakeen's Teapots Ltd.*

        Oh and, something utterly delightful happened to me, in a similar vein, a few months ago. And we weren’t even asses about it.

        We order a lot from Amazon on our Amazon business account, including food fills for our teapots. I was filling in for the order person and somebody asked me to order $150 in Tootsie Rolls, which, I did. Turns out they meant fruit Tootsie Rolls. (Who does that? If it’s a fruit Tootsie Roll, specify fruit! :-) )

        Anyway so now there’s $150 in Tootsie Rolls we don’t need. My order person called Amazon to return and turns out they cannot take food back but, the credited us the order. I thought that was so nice a decent karmic return for the number of times we’ve covered customer’s mistake.

        Anybody want a Tootsie Roll? We’re a little sick of eating them.

  90. HigherEd Frustration*

    I posted a couple weeks ago about struggling to get into Higher Ed for entry-level positions and I’m still struggling. The past month has been a mess, from: having to buy a new car because my old one died, to missing alot of work for drs. appts, going on 3 different meds to deal with the anxiety and depression I’m dealing with, to figuring out insurance now that I’m about to get kicked off my parent’s healthcare. So I was just wondering if anyone had any Good Vibes or Advice on how to keep going when your personal life is a StressFest and your current job is a Nightmare, and it’s been almost a year to the day you’ve been on the Search? Ahhhh!

    1. misspiggy*

      Definitely focus every day on what you’ve achieved, as in taking steps to help things not get worse is a huge achievement; dealing with a crisis that comes up is a huge achievement; having washed, eaten and kept a roof over your head is a huge achievement. Anything else, such as exercise, socialising or impressing people at work is a flipping massive achievement.

  91. Curious*

    There have been a few comments about job applications asking for one’s entire work history, and whether one is *required* to provide the entire history if it is requested.

    Why would they be entitled to the entire history? Asking for something doesn’t entitle you to receive just what you want in other arenas. I am quite comfortable with giving the bulk of my work history up to a point – but really, they don’t need to know all my part time or very short term gigs, or to figure out my age by virtue of the length of my work history. I’m not talking about Federal jobs, that’s it’s own kettle of fish.

    I’m interested in hearing information and opinion from you fine folks on this topic, as it puzzles me.

  92. Hazel Asperg*

    Finally out of the honeymoon phase of my new job, which is another interesting phase to be in. Usually when I’ve fallen out of love with a job, it’s almost immediately because it’s been retail; this time is different because I actually still love this job, even though I’m seeing its flaws and problems.

    I went back into my old workplace, and they all remarked on how happy and confident I was looking! That was nice. I am definitely feeling happier.

  93. Ask a Manager* Post author

    Anyone interested in me switching up the work open thread and non-work open thread next week (posting non-work on Friday and work on Saturday)? Someone suggested it earlier this week and I wanted to gauge interest. (This would be a one-time thing, not a new regular schedule.)

      1. ScarletInTheLibrary*

        So agree! Usually I don’t have a chance to look or post on the open thread during a workday. I feel by the time I can post a question, hardly anyone is still reading. Would love if the open thread was on the weekends so I felt I could participate.

        1. So Very Anonymous*

          Second (third?) this! Especially re feeling like it’s too late by the time I could post something. Would love to have the work open thread on the weekends.

    3. Ash (the other one!)*

      I never read the weekend threads… and I come to this blog for work stuff, so there’s that. I would vote no, but really I’m indifferent.

    4. Anie*

      I think I’ve remembered/found the time to look at the Saturday open thread once. And I’ve been reading the Friday one for, jeeze, maybe a year?

      I dunno, Saturday’s I’m out and about, not in front of a computer and I can only assume the people who post on Saturdays are those who can’t log on and check the Friday thread. Are the same people really on both threads? I would find it confusing.

    5. June*

      I have more time on Fridays to read! And I catch up on the Friday thread (that I’m more interested in) over the weekend if I don’t get to it. I never check the free for all.

    6. BRR*

      I say yes because it would provide different readers with a potential opportunity that they might not have due to timezone/job/etc. It’s not perfect for everybody but hey, not everybody can eat sandwiches.

    7. Vanishing Girl*

      I much prefer Friday as I’m in front of the computer all day at work and can actually read it as the day goes on. I don’t check the weekend open thread at all.

    8. Camellia*

      I would enjoy that because on Friday I don’t usually need more…work stuff. The non-work related open thread would be a nice change!

      Maybe switch the work thread to Wednesday, to get us over the hump, then the open thread on Friday to kick-start our weekend?

    9. Parcae*

      I’d like it if you switched it up. I don’t have enough time during work hours to check up on the work thread the way I’d like, and the non-work thread interests me not at all. (Sorry!)

      1. So Very Anonymous*

        Same here — not interested in the non-work thread. Wonder if it would be possible to have multiple open work threads?

    11. katamia*

      Personally, I’d love to have a 2-day (weekend) work thread once in awhile, especially now that I’m in a time zone when I miss most of the Friday comment thread because I’m asleep.

    12. AnotherFed*

      I’d like that – I can’t spend Friday (or any weekday) on the open thread when I’m at work, so most of the time I’m seeing the thread way after everyone else has wandered off. Like on Saturday morning. :)

    13. afiendishthingy*

      I’m in favor. I get very sucked into the Friday thread which is not great when I have things to get done at work.

  94. Asking for a friend*

    A friend recently asked my advice on the following issue she’s going through, and the only advice I can think of is “ask your manager” – that is, after all, what they’re there for. But hoping you all can chime in with something more helpful.

    She works in a department that normally consists of 7 people. Within the past few months, two of her coworkers were laid off due to performance issues, one was promoted to a different department, and two quit. That left only my friend, who was an assistant in the department, and her boss, the director of the department.

    My friend has long been wanting to move up in the department, and with all this change, was able to do so – the company hired a temp to take care of the administrative tasks that she was handling, and she was promoted to work on more significant tasks (as well as having a lot more responsibility in general). She got a big raise and was thrilled. She also has a great relationship with her boss, and her boss was allowing her to move up in the direction that she wants her career to go.

    It’s been a month or two now and she’s feeling overwhelmed by the work. Her main concern is that she’s not naturally organized or detail-oriented. Parts of her job involve filing a ton of paperwork, and tiny errors here and there can cause big problems. I suggested creating a checklist for each type of paperwork, and going through the checklist to double-check her work before submitting it. She insists that she has way too much work to do, and going through a checklist every time she submits something would take too long.

    She’s been getting some negative feedback from coworkers in other departments, who snap at her for being “careless” and “scatterbrained.” These comments seem to really get to her, and are making her doubt her ability to do the job. However, her manager tells her she’s doing a great job and that she’ll get used to the workload in time.

    Do you all have any tips on either: 1) how to handle it when coworkers criticize her work; 2) how to become more detail-oriented and organized; or 3) how to generally be more confident in her work so that she doesn’t feel so self-conscious?

    1. fposte*

      If she hasn’t, I think she might find it worth going back to her manager to clarify the accuracy level that’s expected. Is she getting cut learning curve slack (which is okay, but is important information), or is she genuinely working at an acceptable error rate for long-term? Is there any guidance for what a target error rate would be? What would excellent performance in this role by somebody up to speed look like?

      You’re not her manager, so it doesn’t mean the same thing with you, but I am still raising an eyebrow a little at the “I’m making too many mistakes but I can’t possibly do anything differently” response. If this is more than one co-worker complaining, chances are that she genuinely is causing some difficulties here. That’s something she really should want to rectify, and it’s almost certainly going to involve her changing and not them.

    2. BRR*

      As usual I agree with Fposte. Learning curve, acceptable error rate.

      Depending on the actual tasks and what is expected she should have picked up before, she should speak with her manager because she’s new AND doing the work of several people. She should be given some slack because it sounds like it’s one person doing the work of five.

      Tell her to suck it up and make a checklist. It might take too long AND save her job if she’s making too many errors. Write everything down. I set reminders for when I need them. Aka I set a reminder to go off right as I’m leaving work if I have an appt after. That way I check my phone on the way out and go oh, I need to be at PLACE.

    3. katamia*

      This is late so I don’t know if you’ll see this, but she should make multiple checklists based on how frequent each kind of error is. If, say, 40 percent of her errors come from X, Y, and Z errors, she should focus on those when she’s double-checking her work (which she should be doing; if she’s not, that’s a problem). Over time, she’ll internalize those mistakes and naturally look for them. Then move on to, say, the A, B, and C errors that are causing her to make 22 percent of errors. Then keep moving down the line. She should never get rid of the checklists, but over time she should need to refer to them less and less. All of this takes time, though. It’s not going to happen overnight.

    4. Artemesia*

      She isn’t detail oriented and yet thinks having a system like a checklist in place takes too long — but being bitched at for screwing up doesn’t take too long? Pilots use checklists because crashing planes is a bad thing. Most recent crashes in the US were caused by pilots who skipped those checklist (my favorite, the Texas crash where the pilot failed to set the flaps properly) If she doesn’t want advice like make a checklist — then she doesn’t want to succeed, she just wants to complain.

      You do what you have to do to get it right.

  95. Tiffany*

    I’ve asked about some stuff related to this issue before, but I’m at a specific point where I need to figure out what my next steps are and I’m hoping y’all can shed some insight.

    I was hired a few months ago at a small startup and my understanding was that I would be an employee. Come paycheck time, I figured out that I was being paid as an independent contractor. I’ve made numerous attempts to get this issue resolved with my company, and each time I’ve failed. The last time I sent an email regarding it, they came back and said they were making my position part-time effective September 1st…I don’t think that this is happening because I was pushing back on the contractor thing, but it’s not hard to read it as that. I decided that I would wait and get this resolved after I no longer worked for the company, because I didn’t want to risk losing any more hours or anything else. Turns out, as of a notice sent Wednesday evening, I’m not even getting part-time hours starting next week, my position is being eliminated and today is my final day. So, no longer do I have a reason to wait. I will likely need to file for unemployment benefits (unless a couple strong prospects pan out quickly) and I know there’s a process for doing so when I believe I’ve been incorrectly classified as an independent contractor. I also know the IRS has a form to fill out where they make the determination after an several-month long investigation and the company is held to whatever that decision is. For what it’s worth, I’m 100% certain that if I go that route, the IRS determination would be in my favor. However, I’d prefer to avoid that several-month long process.

    Is there someway I can get the company to resolve this without having to go through official, government channels. At this point, I just want them to pay the employer portion of taxes based on the income I earned through them. I’m perfectly fine with just getting a check for that amount and I’ll put it aside to handle the IRS bill when it comes. I get that this wouldn’t be the proper way to handle it and wouldn’t do anything to stop them from treating other employees this way, but I have to be more concerned with not having to figure out how to pay a ridiculous tax bill. Is there any merit in trying to bring it up with my boss’s again? I’ve provided documentation already that describes my reasoning behind why I think they’re in the wrong, but I could certainly be even more detailed with that. I do have copies of all communication with them regarding my position, being hired, and anything on my status/pay/etc. I feel like it’s in the companies best interest to resolve this without me going through the IRS, because I’m certainly not the only one being treated as a employee but being paid as a contractor. Is there some magic set of words I can use to make them see reason? If not, does my next step need to be filling out that IRS form or is there something else I’m missing? Anyone been in this situation before and can shed some light on how to get out of it? Not burning a bridge with this company, especially my immediate boss, is something that I need to be careful about because it could damage my reputation in this town.

    1. fposte*

      Unfortunately, there are few options here. If you couldn’t make them obey the law when you were working for them, you don’t have any new leverage now. And the speed of a response is directly related to its negative impact in a situation like this–if they move fast, it’s because they’re scared that they’re going to be in big trouble. (Keep in mind this isn’t just the IRS–it’s the Department of Labor who’s in charge of misclassification violations. I don’t know if they work faster, but they’re not going to be any more welcome to your old boss.)

      It’s going to take exquisite diplomacy to get your money and to preserve the relationship. To get your money, preserve the relationship, and have it happen quickly? I don’t think there’s anything you can do to achieve that if they’re not feeling it. Sorry.

      1. fposte*

        I should have said clearly that they really, really suck. It’s worth checking around to see if it genuinely would burn you if your prior employer got nailed for illegal employment actions, because I don’t think you’ve got a good chance of getting your money without getting the feds involved, and I’d really like to see them get in trouble.

        1. Tiffany*

          I would like to see them get in trouble as well, but my main boss is on the city council and heavily involved in a lot of the initiatives I’m also involved in. I’m searching for nonprofits jobs and with organizations that are related to those initiatives. So burning a bridge there isn’t good. The only thing that might save me is that he isn’t the one that made all these decisions, it’s their business manager who did. Unfortunately, this company is not well-run and kind of a mess, but it’s pretty clear that it’s that way because of the business manager, not anyone else.

          1. fposte*

            It’s most definitely that way because of people other than the business manager as well, because they’ve been informed of her antics and clearly haven’t cared. And she’s not the one who’s going to have to eat the fine if they get nailed, so it’s absolutely their responsibility to fix this. She sucks, but don’t let the rest of them off the hook either.

      2. BRR*

        I think it’s the opposite really, there’s more leverage when you don’t work at the company. There’s no fear of being fired. I wonder if they can go back and pay the taxes.

        I would send an email that said something like “As we discussed on X date or previously, I was incorrectly (or say illegally) paid as if I was a contractor despite non-contractor thing A, non-contractor thing B, and non-contractor C thing (throw in link to a .gov website). Due to this error, the responsibility of payroll taxes will be shifted to me by mistake. I would like to work with you so that we can correct this error soon/ASAP/immediately/by X date. I appreciate your help in solving this problem now to save us time down the road.”

        I would try to figure out the actual amount owed and not leave it up to them. Maybe not tell them because if they cut you a check it may be then taxed. Now that I wrote that out I’m almost thinking it would be easier to let the government take care of this but I’ll still leave everything there.

        1. BRR*

          I’d also not try fir, hey you can give me the money that I’ll use to pay my taxes. Although I’m not sure if it’s bad for you too or only the employer.

    2. it happens*

      fposte nailed it on all counts. Since today is your last day, make sure that you have hard copies of any documentation/emails, etc. that you will need to establish your case. Make one last go with your manager and/or the business manager, but know that you will probably have to take it to the appropriate authorities. What a waste of time for all involved (not that you shouldn’t do it – but that it is time wasted when it could so easily have been avoided by good business practices.) Argh

      1. Tiffany*

        Yeah, I tried to have one last go at it with my manager. It went badly to say the least. They just have a completely different understanding of how job offers work than I do (apparently even though the offer didn’t have any mention of independent contractor, I shouldn’t have assumed that I was being hired as an employee) and are way more tied up in the offer stage than they are in how I was treated as an employee for the entire 3 months I worked for them, which makes me an employee according to the government. Anyways, now they think I’m looking for a payout, which is not how I intended to come across. At least they know that I’m going to be filing the form thing with the IRS/Government, so they won’t be blind-sided by it.

    3. BuildMeUp*

      If you’re sure you’re not the only one being treated as an employee but paid as a contractor, you might try (in the most tactful, non-threatening way possible) to tell them that you will resolve this directly with the IRS if you have to, but that that will probably lead to the IRS looking into whether the rest of their employees are being treated the same way, which could have much bigger consequences for them. Say you’d much rather avoid causing problems for them, but the way they’ve mis-classified you leaves you with tax issues that need to be resolved.

      The way you describe their responses so far, it unfortunately does seem like they’re not going to see reason on this, but bringing up the potential larger impact of involving the IRS might make them reconsider. Good luck!

    4. asteramella*

      Worked misclassification is the DOL’s pet issue this year. If you google you can find many examples on the DOL website of companies being heavily fined and ordered to pay back wages. It would be heavy-handed to send these to your company’s payroll department, but when heavy-handed is what you need…

  96. AnonPi*

    Woo I have a phone interview for a job I actually want! lol Its a coordinator position for a local university. Its tomorrow morning and I hope it goes well so I can move on to a in person interview.

    I’m kinda freaked out though because I’m supposed to hear back sometime next week or so about the tech job I interviewed for awhile back (and stand a pretty good shot at getting). It was one I didn’t really want to do, but felt like I couldn’t turn it down if offered, because my job here is so uncertain and problems with my team leader bullying me (to the point I’ve had thoughts of quitting in the last week or so, its getting to where the stress is making me physically ill).

    I’m torn if I am offered the tech job, because I’d much rather have the coordinator job (or another admin job I’m expecting an interview for coming up). So much that if I took the tech job I didn’t really want, and later got a call for the coordinator job I’d probably quit the tech job and take it. Which I know would be a crappy thing to do. At the same time I’d be afraid to turn down a job offer since I’ve had zip, and really need to get out of where I’m at now. Bird in the hand is worth two in the bush and all that. I know I shouldn’t worry too much at this point until something happens. And right now I need to focus on my interview in the morning.

    1. Apollo Warbucks*

      Yeah that’s not ideal but if you’re in a tight spot it might well be worth burning that bridge and leaving the job shortly after sarting.

      What you don’t want to do is turn down the job and not get the one you want and be stuck in a crapy job that making you I’ll.

      Good luck

  97. Ann Furthermore*

    I am on the road this week, leaving to catch my plane home in about 3 hours. I’ve been on a project for the last year and a half to implement a new ERP system for another company that is a subsidiary of the parent of the company I work for. (There was probably a more succinct way to put that, but I don’t know what it is. LOL)

    Last month I was here to get them through their first month-end close. It was a nightmare. I was here for 8 days and in that time I worked almost 110 hours. The project has been a nightmare all along, because the users paid absolutely no attention to anything we did during any of the testing, and now that they’re live in the new system, they’re completely clueless. I could go on and on about this (and have, in previous threads) but this is the most difficult group of people I’ve ever had to work with. They claim to highly value my expertise, but then ignore all my advice when they don’t like what I have to say. Then they get mad and point the finger back at our team when things aren’t working correctly. It has been a nightmare, and there is no end in sight.

    The plan for this month was for me to go to their UK office, since those folks had to muddle through on their own, and I also wanted to be there so I could be more available to help their users in India during more of their business hours (a 5 hour time difference instead of 12) since they really struggled last month and were very late getting things submitted, which threw things into disarray for the US team. Then the CFO threw a great big temper tantrum and insisted that I had to be in their US office because they needed me there to help. I was literally in tears when I heard this, because I did not want to relive the hell week that I had to endure last month. So here I am. And I’ve intentionally been very passive about interacting with the users, not spending a lot of time walking around to their desks to see how they’ve been doing. And even though I’m here, onsite, about 80% of the support I’ve provided has been remote, handled via IM and email. So me dropping everything to come here has been unnecessarily disruptive and expensive.

    Anyway….the upshot of all of this is that I’ve decided I’m going to talk to my manager next week and make the case for being promoted to the next level. My rule is that if my job makes me cry, that’s a signal that it’s time for some serious thinking and evaluation. Both my manager and director have, many times, gone on and on and on about how much my skills and expertise are valued, and how I’m a critical member of the team. Now it’s time for me to find out if they’re serious, or just stroking my ego to get me to do what they want me to do.

    So…wish me luck! I hope I can stand firm and not lose my nerve. I have my company’s listing of competencies for the next job level, which I’ve got in a Word document supported with examples of the work I’ve done that demonstrates each one. Any other advice for those who have done this before and been successful?

    1. Apollo Warbucks*

      Good luck!

      The project sounds horrendous I hope you get the recognition you deserve you dealing with it.

  98. Rachel*

    Here’s the “are you kidding?” ad of the week. I found this on Craigslist.

    Seeking an Office admin for [town] office. This position will be responsible for administrative and clerical duties for the business. This is contract to Hire position.
    QUALIFICATIONS
    • a high school diploma, general education degree or equivalent
    • Previous experience as an Administrative Assistant or Receptionist (at least two years of experience)
    • a desire to learn
    • a passion for delivering excellent customer service
    • a clear and confident telephone manner
    • good communication skills – verbal and written
    • Computer (Microsoft excel, Word) skills
    • attention to detail and accuracy
    • the ability to form and maintain long-term relationships with our customers
    • familiarity with basic office machines, copiers etc.
    • although not a requirement, the ability to speak and/or read a second language would be beneficial

    Sounds reasonable, until you get to the pay: $10-$12/hour ON A 1099 BASIS.

    1. Anx*

      I read this a few times and I couldn’t figure out what was wrong with it. I mean, it’s hard to live on 11/hr, but that seems really normal to me.

        1. fposte*

          Almost certainly going to be an illegal contractor–this is very clearly an employee. They can make it a W-2 contract position if they want, but they need to contribute their share of taxes.

          2. Rachel*

            That’s exactly what made it “are you kidding” for me – the illegal classification. $10-12/hour is a fairly normal salary around here (suburbs), especially for temp work – but again, that’s as a W2 employee.

      2. Natalie*

        YMMV. In my city that would an absolutely laughable salary, particularly since there are no benefits. And that’s leaving the illegal classification aside entirely.

    2. AcidMeFlux*

      Does any reputable employer post job ads on Craigslist? I’ve never seen or heard of a good one.

      1. Craigslist*

        I believe this is regional. In [old, large city] I didn’t think so, but it’s how I found my current, excellent job in [faraway city] and lots of my coworkers have found previous jobs in this city through Craigslist as well.

  99. AFT123*

    Anyone have any insight about leaving corporate sales to try our being a real estate agent? I think I’d love the job, but want to go into it with realistic expectations about what my income might look like for an average agent for the first year. There is lots of data on the web, but I’d love to hear any of your thoughts on the matter.

    1. Dawn*

      My personal opinion and experience with Realtors in general and in specific leads me to believe that the only way to be successful at all as a Realtor is to be completely and totally off the deep end with no regard to a distinction between work and personal life and a willingness to work literally every hour that you are awake and also to snort coke so you can be awake more often. However I have never myself worked as a Realtor, just known plenty of them and worked in a Realtor office for a short stint about six months ago.

      1. BRR*

        I agree about this. My friend enjoys it because it’s her and her husband’s fun money. She can work more or less depending on what she feels like. But to make a good salary work might invade any private time. You might have to wait to build a reputation. And it’s good to have a huge network in your area.

  100. Kathy*

    Anyone have any clever ways to remind people to “leave a clean bowl” when they use the bathroom??? We have an issue where the toilet doesn’t always get everything on the first flush, so if you just walk out without looking, then next person gets an unpleasant surprise. I’ve considered posting a sign on the inside of the stall door, but worry about offending/grossing out our clients. Here is my first stab –
    We all are busy
    And often rushed
    But please make sure
    The toilet flushed!

    1. Lillian McGee*

      Such an unfortunate issue… it happens in my workplace too, ugh. I like that rhyme! Personally, I would forego cutesiness and post, “Please flush twice as the situation warrants. Thank you.” or something.

      What ever happened to the courtesy flush anyway?

    2. schnapps*

      Omg. Don’t. Please.

      Someone in my area of the building put up signs in each stall of our ladies’ washroom:

      If you sprinkle
      When you tinkle
      Please be neat
      Wipe the seat.

      I don’t need cutesy sayings staring me at the face while I’m doing my business. I find it condescending. Maybe just a note on the back of the toilet saying, “Please make sure the toilet flushes completely”?

      1. MaryMary*

        Agreed! For a while there was a sign in our ladies’ room that said:

        Turn around!
        Did it all go down?
        If not, flush again!

        I vote for either a short, no nonsense note or to just deal with the occasional unpleasant surprise.

        1. afiendishthingy*

          Adding to the chorus of “no rhymes, jokes, or attempts at cutesiness”. “Make sure toilet flushes completely.” Done.

      2. afiendishthingy*

        Used to have a class in a community center where the last two lines of that rhyme were “Be a sweetie and wipe the seatie” which is even worse. The rhymes gross me out way more than a to-the-point “Please keep toilet seat clean” or “Please make sure the toilet flushes completely.”

    3. Kelly L.*

      It actually sounds like it might be a toilet issue, if this happens all the time even when the person does flush. I mean, yeah, people should check, but is everything mechanically OK with the toilet? Is it too low-flow? IDK.

    4. Kathy*

      The toilets are definitely an issue – one quick power flush. However, we’ve had these same toilets for years, and I don’t think anything is going to change there. They also fill up quickly so its not like you have to wait around forever.
      @Schnapps – this is why I hesitated! It just seems common sense. Plan B was to send an e-mail to the employees reminding them to “Take a moment to make sure you leave a clean spot for the next person.” This would be bundled in with a “stop wearing so much perfume” message as well. Oh, the joys of mothering, aka HR.

  101. MaryMary*

    On Monday I’m going to a finalist meeting for a prospect whose offices are 6 hours away from ours. So I will spend 14 hours with my coworkers, most of it in a mini van: 6 hour drive there, 2 hour meeting, 6 hours back. May God have mercy on our souls.

    And for all the ladies who feel their work wardrobes are over scrutinized: we spent a good 15 minutes durng our prep meeting yesterday trying to decide what the guys are going to wear (I am the only woman attending). The potential client is fairly casual, should they wear ties or no? Full suits or sportcoat and slacks? If they wear their suits in the car, will they be impossibly wrinkled? Should they wear comfy clothes and change into suits? So complicated. I plan to wear a knit dress, so I will be relatively comfy and wrinkle-free!

  102. Kai*

    I just had a phone interview for a job I (so far!) really want, but it would mean taking a salary about $4k below what I make now. Which is not completely out of the question but it would still be a noticeable hit. So I’m a little miffed about that, but maybe I won’t make it to the next round and it won’t matter anyway, right?

    1. Brooke*

      What I recommend (and did once – and it worked) is to say something like “I was hoping for a salary closer to $50,000. Would it be possible for me to start at $45,000k with a planned increase $50,000 after six months if you’re happy with my work?”

    2. InterviewFreeZone*

      Also remember to closely compare benefits and PTO. I am considering a job that’s a few thousand below what I make now but the insurance is so much better that I think it might even out.

  103. Akwardly Anon*

    Follow-up to my awkward conversation with my manager.

    I’m patiently waiting for a salary bump that is currently in signature limbo. Very, very patiently. The wheels turn slowly in Corporate America.

    I’ve been assurred my promotion has been approved for year end.

    Mid-year review/goal setting was good and I can’t wait to plow through the rest of my meh pile to get to the fun stuff.

  104. Ms. FS*

    I’m having an issue at my new job that I started in the beginning of July. I was hired as an FTE to add to a team of 2 in teapot conformity assurance. They apparently hired me because they were expecting a great deal of work, except that work got delayed at least for another six months. Now I’m left with very little to do. I mean, I actually have to find ways to make myself look busy! In addition, they had absolutely no training plan for me upon arriving. Now, I’m mid-level career and know how to manage myself so I took initiative and proposed a training plan and executed it. But now I’m ready to jump into real work and keep mentioning to my boss that we should sit down with my coworkers to divvy up workload and set a plan to supervise and mentor my work (which is a procedure required by our accreditation). I’ve talked to him twice about this, and he keeps saying he will call a meeting, but then he doesn’t. I suppose I could talk to my coworkers myself about divvying up the work but honestly that just seems like I’m going above my boss’s head. I used to be a department director at OldJob and managed a lot of projects and people, and frankly, I’m shocked that I have to manage up so aggressively at this new job. They are paying me 6 digits to sit around and do nothing! I’ve only found one other post on AAM that relates to this, but it was mainly for entry-level positions, which the advice is to take on any little task you can. Of course I’ve jumped in on several projects but every time I finish a piece of it, it needs to be approved by my boss to move forward, and he just sits on it. I get that sometimes it can take a while to get going in a new job, but I’m bothered by the real lack of management here. Boss is nice guy, but really not much of a manager. Any ideas on how to deal with this situation?

    1. Sparrow*

      Can you schedule a meeting with your boss to go over the plan? Or can you just shoot him an email and tell him that you’ll be contacting your co-workers directly to start dividing up the work? Then maybe you can report to him after the fact with the plan that you came up with.

  105. Spooky*

    Would anyone care to weigh in on decorating your office? I recently got moved into an office (from my cubicle.) I’ve never been much of a decor person – the things on my desk consist of pens, notepads, organizers, and a giant 3D-printed paperclip. I’ve always viewed extra stuff as just clutter, but a few higher-up have made some passing remarks that made it clear they expect me to decorate it.

    I’ve tried googling for suggestions, but I keep getting home office decoration rather than office-office. I’m no good with plants, and thanks to cabinets and windows, have minimal wall space. Suggestions, please?

    2. Sparrow*

      There have been some posts on Corporette about office decorating. If you search for “corporette office decoration” it should bring up some of the posts on the site. Have fun!

    3. Red Rose*

      Some people here go way out with decor–art on the wall, seasonal wreaths on the office door. It’s a little much, in my opinion. When I first started here, I got a few of those comments about my office being bland. So, I got them to put up a bulletin board, which I covered with very colorful wrapping paper. I put there some printed out quotes, which I rotate occasionally, about my line of work (I am the editor for our org). I add to that a cheap but colorful calendar every year. And I have a couple of photos of my family. I haven’t had any comments since I did this.

    4. Nonniemoose*

      I have a picture of an island beach on my wall, and I’m thinking about printing out a punny joke or a motivational slogan (“The grass is green where you water it!” “We have the same number of hours in a day as Beyonce!” whatever). If you don’t like clutter, I’d say keep the decorations to your walls (the sides of cabinets, desks, and cubicle dividers can also count as “work” space). You could also color-code the supplies you have or get organizers with a fancy design on them so that they look “pretty.” Although, I’d personally only do that if they were going to foot the bill for the re-decoration.

      I can’t imagine a field that requires your office space to be decorated. Not even an interior design job.

      Good luck!

      1. Spooky*

        I don’t think it’s required, I just think it’s a cultural norm here. And given how big a deal Alison’s made of office norms in recent posts, I’m trying to do better at recognizing and following them.

    5. Legally Brunette*

      I’ve decorated my office for the first time, and I have tried to use items that will also work in my home, if I ever switch to a new office or new job where those items won’t work. I have two pre-framed large pictures from Art.com (Overstock also has tons of options), as well as some smaller ones, and have seen other attorneys I work with put rugs, plants, and lamps in their offices. I don’t have any family pictures, but that is a personal preference. Overall I like to keep my work space clean and uncluttered, so having a few framed pictures on the wall, along with a marker board, work for me.

      Also in re-reading your email I see that you have limited wall space. Three of my framed pictures are letter-size and actually sit on an empty shelf using these: http://www.amazon.com/gp/product/B000RMOL06?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00. You could also replace any chairs in your office with your own nicer upholstered chairs (check Overstock for this too), but if you have space/the budget for this, I recommend buying a pair in a neutral color that you can also use at home or another space if needed.

    6. Natalie*

      How about some plants? If your company uses an interior plant service they can get you a couple of big ones that you wouldn’t even need to take care of. If they don’t have a service, you can find lists of easy-to-care-for plants online.

      A calendar is also a good choice, just remember to change the month. :)

      1. afiendishthingy*

        Yeah, I’m crap with plants too, but succulents are attractive and easy to keep alive.

    7. themmases*

      I took a cue from my boss and brought in cards that I think are pretty or that have sentimental value. I don’t ever really pull greeting cards out to reread them, but I also feel bad about throwing them away or cluttering up my home with them. This is a nice compromise and was really easy. They also don’t take up much wall space and can be taped or tacked to other surfaces such as overhead cabinets or cubicle walls.

      Basically I use my desk as the place for cute little gifts and souvenirs people give me that I don’t really want in my house but also wouldn’t want to just throw in the garbage. Little toys, stocking stuffers, joke gifts, that kind of thing.

    8. Ama*

      A nice colorful wall calendar, and maybe one of those photo frames where it’s easy to change the photos? (I’m thinking of the ones that can sit on your desk or cabinet with three to four “stems” and you just clip the photos in — you could always clip in postcards if you don’t want personal photos).

    9. Mockingjay*

      I had a nice clock and some metal artwork in my old office. A desk lamp can add a nice touch. I bought everything at discount decorating store for under $50.

      The lamp really helps – I got a standard table lamp with a nice bulb instead of the flickering florescent.

  106. Anion*

    I’ve noticed people talking about imposter syndrome a lot, but does it refer to having a warped sense about your abilities, or letting your shame about being sub-par hold you back from living your life and improving.

    I think I really am an imposter at one of my internship. I feel like I’ve been a valuable asset, but only because I’m free labor and am competent at performing most of my tasks. But I don’t really understand the project that the team I’m working with is doing. And the thing is, they don’t expect me to know that much about it. But I still feel very embarrassed by this. Despite many years of underachievement and low achievement, I have higher expectations of myself.

    There is a work gathering tonight and I’m pretty nervous. Our lab is very quiet and I’ve never socialized with them before. I’m so nervous about revealing how out of the loop I’ve been this whole time. This is a party and I’m making myself sick over it because I feel like I have an evaluation or an interview.

    Early today I decided to skip a learning opportunity in part because I was afraid of undermine people’s confidence in me (which is essential to do my job). Ultimately, I think I made the right decision, but I’m worried about how relieved I felt. I know part of me was happy to avoid the opportunity to divulge my lack of mastery on a topic.

    So, what if you really do have deficiencies in your ability to do your job or or not the best person for the job or most importantly, you aren’t the best you could be at your job? How much imposter anxiety do you think is healthy and normal and when do you think its a product of too much pressure?

    1. fposte*

      I’m amused at the meta opening to your post–am I having imposter syndrome correctly, or am I an imposter at imposter syndrome?

      My brief Dr. Internet overread of your post is that you are inclined to be anxious and self-critical and aren’t likely to cut yourself a break. So let me ask–what do you think would happen if you said, “I’d like to be more knowledgeable about the process, but where I am right now is okay”? Do you think it would be a gateway to complacency? Even if you could know somewhat more than you do, do you think being okay with where you are would be a problem?

      Because I don’t. I think that anxious people are inclined to believe that considering themselves to be substandard is the only way they can spur themselves to growth, and that they often treat competence as a binary of sucks/expert rather than as a trajectory where beginner, intermediate, and advanced are all okay. I also think the more you hide your not-knowing-everything as a shameful secret, the harder that will be for you and the less likely your thinking about it will be accurate.

      I’m 99% certain that nobody is expecting you, as an intern, to genuinely be in the loop on the project. I think it would be fine to talk to your internship supervisor to see if there are targets she’d like you to meet–that’s a good way to talk about performance without sidetracking into the “Am I okay?” “You’re fine” kind of meaningless reassurance. But being a competent free pair of hands is pretty much what interns contribute–maybe you were hoping to prove yourself a rock star in a lab version of being discovered at the malt shop, but that’s not what happens, and it’s not a reasonable expectation. If that’s the case, that’s not about having high standards for yourself, that’s about setting up situations to frame yourself as failing. So don’t do that, and if you are doing that, it might be worth talking to a therapist about it (especially if you’re in college and have free access to counseling).

    2. asteramella*

      You’re an intern. They don’t expect you to know everything. It’s good to recognize that you have knowledge gaps, but don’t castigate yourself over them, and definitely do not skip learning opportunities because you’re afraid to look stupid. Be honest when you don’t know something and indicate your willingness to learn–the people around you will appreciate this.

  107. Angela Vickers*

    I went to a few PD sessions this week and now I’d like to report back and recommend some changes to my boss about my area, based on what I learned. Nothing to drastic, trust me. However, I’m brand new to this industry and my field and I feel absolutely terrified about presenting ANYTHING to my boss. I just feel so small! I’m afraid that he won’t take any of my suggestions seriously and that I’ll just feel like an idiot for presenting these ideas to him. He did tell me to go to this PD because he wanted to find out more information, so we could possibly make these changes. But I still feel afraid. Any advice?! Is it possible to overcome this fear?

    1. Treena*

      Just don’t make too many overt recommendations, try phrasing everything as a possibility, and things you think are a really great idea talk them up as a really interesting possibility.

    2. it happens*

      You’re new to the industry and your boss sent you to learn and bring back new ideas. That’s an awesome start. Perhaps presenting to him as ‘these are the parts of the conference that I found most interesting – do you think that they warrant further investigation?’ would be a good approach. Essentially sharing what you found and finding out his impressions. Could be that some of the things happen/have been discussed/don’t happen any more and he can tell you about it. Also making the offer to run with whatever suggestions he likes with a specific timeline, and maybe involving other specific people, makes you look professional and a team player. Don’t be afraid

    3. Artemesia*

      The thing that rubs people the wrong way is when a newbie is all aflutter about an idea that they have tried and discarded long ago and because they are unaware of the history act as if it is the great new thing. So offer options in the context of getting his feedback and acknowledge that some of these things may have been tried already and if so you would be interested in how they worked. As an old, I lived through several cycles of enthusiasm for the same old thing in my industry and got pretty cynical about ‘new stuff’ towards the end. But most offices need to change and upgrade to be effective, so sometimes old things with new twists are helpful and sometimes there are new things. The key is to not act as if you are the first person ever to have discovered the cool new thing (which is probably not so new, but may be.) Approach it with ‘these are some of the ideas that were discussed and I wondered what you thought about trying A B or C — have these been tried here before?’

  108. Sunflower*

    GUYS I got and accepted an offer! I am beyond thrilled! I got the offer and everything was so good I felt I couldn’t really negotiate anything. They gave me the number I asked for plus Benefits are good, the job is salaried, non-exempt so I will be working only 35 hours a week and getting paid for anything addition to that/overtime- and no answering emails/getting calls at home! It was weird to not negotiate but I really felt that everything was really fair and that in itself was great to know I got an offer from a great company who clearly values me!

    thank you to all of the amazing people on here for listening and giving advice and Allison of course.

    any advice for my last 2 weeks at work?

    2. ACA*

      Congratulations! If you have a lot of personal items at work (photos, extra shoes, etc.), try and take a little home each day so you’re not stuck carting a big box home on your last day like I was. :)

    3. periwinkle*

      I disagree. Go ahead and cackle. Not continuously, mind you, just short bursts at random intervals.

      Congrats!

    4. Cruciatus*

      Congrats! I just went through my first resignation earlier in the month–after telling your boss and/or HR, I recommend if you’re going to tell people, to tell as many people all at once so you get all the questions out of the way. I still had work to but was constantly being asked about the new position as more people found out about it and I barely got anything done. I was so sick of talking about myself/the new job and answering the same questions over and over by the end of those 2 weeks! I was glad people cared–but I wish I had found a better way to let them all know at once or even not let them know until my final day.

      And I totally agree about taking your belongings home a bit at a time. I’m so glad I did. On the last day I was given a few unexpected presents but I was able to carry it in one trip because I only had my purse and lunch bag left at that point. And as you clear things out you may find personal stuff you had forgotten about until then.

  109. hermit crab*

    I just sat through a training on “illegal interview questions” at work. People in the training were asking questions like, “Wait, so what happens if a candidate starts talking about the leadership skills they demonstrated as the head of the PTA at their kid’s school? Is that illegal because now we know they’re a parent?” Ugh.

    At least the training included lunch, though!

  110. Golden Yeti*

    Random question: any admins out there who feel empowered in their work?

    I’m asking because often, I feel like my role as an admin is very undefined and beyond my control (I’m trying to avoid the phrase “everybody’s b*tch”). I value independence. I like to have input in what my role looks like and when I do what, though obviously unplanned things will arise during the day.

    As it is, though, I often feel jerked around from project to project, with very few routine things to keep me grounded. It’s pretty directionless; I become the office dumping ground, basically. I would like my role to be based more on what I can do (what I have to offer) rather than what others can’t do.

    Is my experience more reflective of my particular environment or is that generally the case for admins as a whole?

    1. June*

      Do you have someone you directly report to? Who can you go to to talk about clearly outlining your role?

      1. Golden Yeti*

        I do, but I don’t see them as keen to change things. It’s very much a culture of everyone is expected to pitch in. And I don’t mind pitching in, but I would prefer if it were more structured instead of haphazard.

        To third parties, I’ve even been called the “marketing manager,” the “in-house IT,” and all sorts of other things that are not my title (and that I’m certainly not being paid for).

  111. NicoleK*

    So I’ve posted before about challenges at my organization and a new colleague. I’m looking for a new job right now. I’m in management at the moment but would be fine accepting a position that did not involve supervising others. I’ve been thinking a lot about what I want and don’t want. I’ve decided that I’m no longer interested in working 45+ hours a week, feeling like I can’t disconnect from work, and thinking about work 24/7. I would like more of a work-life balance which has been missing since I stepped into this role.

    How do I say this in a cover letter and interview without coming across like I’m afraid of hard work , don’t want to work, or am lazy. I struggle to find the right words and tone sometimes. Posters on this blog are so helpful with phrasing and scripts. TIA

    1. Nonniemoose*

      I wouldn’t put it in a cover letter but in an interview (probably a second interview), just ask, “What is the work-life balance like? Is it often that employees stay late and work over-time, or are most jobs performed within the usual business hours?” Say it with a super-neutral tone and super-neutral face, though, or it could be taken the wrong way.

      1. fposte*

        In general I’d say “not in the cover letter” too, but are you looking at jobs that are manifestly a step down and a lower salary? In those cases it might actually be helpful to frame why you’re looking for jobs that you might otherwise seem underqualified for.

        But over all it’s worth remembering that at this point they don’t know you. Wanting to have hours closer to 40 is a reasonable thing; wanting to slack isn’t. But those two categories of people can sound very much the same in hiring, so the challenge is to get the information without raising the question of which category you’re in.

        1. NicoleK*

          Yes, I’m currently a program manager in a non profit health and human service organization. But if the right position comes along, I may entertain switching back to direct service (possibly taking a small pay cut).

  112. AvonLady Barksdale*

    I have a Bitch Eating Crackers situation at work, which is bad enough, but this week it started threatening to affect my actual job. The woman who has become my BEC had a project come up with a very tight timeline, and as a result, the Junior Person who works for both of us couldn’t touch my projects– and JP has specific tasks that need to be done by Tuesday. This is bad enough, but hey, emergencies happen, and my inclination is to jump in and take over for my JP so she doesn’t have to worry. This is not good for the long-term, especially since we’re growing and trying really hard to clarify roles and tasks. What makes it really bad, though, is that the BEC doesn’t know what she’s doing and doesn’t know how to give the JP guidance. The whole project is a massive clusterfudge, and my poor JP– who is only a few months in and is amazing– is frustrated and stressed. I am doing what I can to alleviate the problems, but I can only do so much, and I certainly can’t call the BEC and tell her to get her stuff together (we’re peers).

    So I did what this open thread and what Alison’s advice has taught me– I called my boss and asked for his advice on how best to manage JP’s time when there are emergencies, how I want to avoid burning her out, and how me stepping in and doing everything isn’t good for any of us. I didn’t come right out and say that BEC sucks, but I did mention that all of her projects seem to be “emergencies” that pull JP (and other people) off of my projects for days. He seemed to appreciate that I brought it to his attention, and I’m just glad it’s on his radar.

    I feel good that I’m in a position to help with things and train JP after months of struggle and a steep learning curve, but it burns me that someone in my same position can’t be bothered to be conscientious about her projects. I try so hard to consider everyone else– workload, skill level (remember, JP is still new), stress level– and plan accordingly, yet I’ve got a peer who doesn’t give a rat’s behind. Sigh.

  113. Wimpy Commuter*

    What are people’s thoughts/suggestions/advice on long commutes? Specifically I live in an outer suburb in NJ and I would need to train into NYC every day (NJ transit to Newark Penn, then Path to WTC). I think there is an option to partially telecommute but it would likely involve minimum two days a week and likely more of waking up super early to schlep into the city plus I’m not sure how late people stay.

    To top it off I was recently laid off and am in a niche industry so there’s not a ton of jobs close by. Two positions in NYC have reached out for interviews, both would have slightly more responsibilities than my most recent position and a slight pay increase from what I was making but most would be offset by commuting cost not to mention losing hours of my day.

    1. Nonniemoose*

      I know what it’s like to be a wimpy commuter and so, taking that into account, I would say only do it if you need the money and keep looking while you’re there. Look on the bright side: at least you’re not going through the tunnel into NY Penn, which gets shut down at least every week because of some malfunction.

      Oh, and I would also ask if you can count working on the train as work hours. I know some people are able to get work done that way if they bring their laptop/ipad.

    2. Stella Maris*

      How long a commute is it, in time? (Assuming all transit runs on time or ~5-10 minutes long/late?) Some people would consider 45 minutes a long commute, others 2 hours.

      1. Wimpy Commuter*

        Door to Door probably a little under 2 hours, and at least only a small part of it is in a car. So on the train I could zone out/read/video/music.

    3. OriginalEmma*

      How long would your commute be, one way?

      I was working in Washington Heights and commuted from both the Bronx and a suburb in NJ. Both times they were at least 45 minutes one-way, including walking, bussing and taking multiple trains. The suburban commute (on the M-E Line) was often much worse returning home because like Nonniemoose says, Penn Station can be a nightmare.

      I tolerated a long mass transit commute much better than I ever have a long driving commute. Mass transiting, I could read, do crosswords, etc. and (mostly) enjoyed the hustle and bustle of walking through Manhattan with everyone and their mother in the morning.

    4. AnonAcademic*

      I had a colleague who commuted from Philadelphia area to Newark, NJ which is 90 minutes – 2 hours by train. She did work on her laptop on the train and said it wasn’t too bad. You might be able to get work done on NJ transit but probably not on PATH, those trains are often packed and the ride isn’t long enough to get settled into a seat. You will need to build a frustration tolerance for being in proximity to groups of people. If you HATE being jostled or squished or stuff like that you might want to reconsider. I had one friend who is a bit tightly wound and quit his job in no small part because the commute from the light rail – Newark penn – NYC was so stressful to him.

      1. Wimpy Commuter*

        Yeah I have been on the Path during rush hour. One step short of being like Tokyo with the white gloved workers shoving you in.

    5. voluptuousfire*

      NJ Transit and MTA combines can be a hell of a commute.

      I also hate to throw another wrench into the plan but you also do have to consider taxes. NY State and NJ don’t have reciprocal tax agreements like CT/NY State and NJ/PA do. You will essentially pay both NY and NJ state taxes. I’m not entirely sure how it works, but it’s something else to factor in.

      2. Wimpy Commuter*

        I checked and it’s CT/NY. Wow with how many people commute that’s surprising and horrifying.

  114. Kim*

    I hate my job and I just don’t know what to do anymore. I graduated a year ago with a Bachelors in Comminications, but i’m currently working in an admin role for a law firm. I’m not gaining any valuable experience other than the basic office skills. Being here makes me feel like the office maid.

    Sorry for the negative energy.Just venting.

    1. Nonniemoose*

      That sucks. :( Venting is totally cool, we all need to do it sometimes.

      Have you thought about applying to a non-profit? They always seem to be looking for someone in communications (at least in my city). Idealist.org is a good place to search at non-profit companies and you can filter by job type or even industry. You won’t make nearly as much as in a corporate setting but it could at least help build your skills? Especially if it’s for a national/well-known non-profit.

      1. OriginalEmma*

        I agree! Try Idealist.org., Indeed.com, SimplyHired.com. Those were more helpful to me than your big M and other larger job search engines.

    2. voluptuousfire*

      Ah, commiseration from one Bachelors in Communications holder to another. I did bupkus with my degree.

      Indeed and LinkedIn are my go-tos for job listings. I’d check out listings for Community Managers for companies. They essentially handle the social media and general PR-type work for companies, i.e. writing compelling posts for blogs and Tweets, interacting virtually with community members, moderating company message boards, etc. If your degree focused primarily on PR, that may be a good bet.

  115. Nonniemoose*

    My co-worker says that if you’re job searching, you should apply immediately when a new job comes out that you like. Otherwise, if you wait a week, your resume will get buried and they’ll never look at it. In your experience, true or not true?

    Also, just out of curiosity, when do you stop looking at incoming resumes? My mom says she stops after about 2 weeks but won’t rule it out completely if a stellar application comes in, it’s just that after 2 weeks, she’ll start the process of looking through them all and about a week later she’ll start to schedule interviews.

    1. fposte*

      Does your co-worker hire?

      I think in most situations resumes get looked at as long as the position is posted and open. The advantages to applying earlier are: sometimes a position gets taken down early, and sometimes a search closes early when they find a candidate. But that’s not the same thing as there being some kind of resume fatigue that means they don’t look at the middle group.

      I stop looking at incoming resumes when the posting hits its close date. I don’t know how it would work with an open-ended position, though.

      1. BRR*

        “Does your co-worker hire?” I’m using my gut to say no.

        A week? Definitely will be looked at. A job has to post and people need to see it and prepare their materials. But I agree there are advantages to applying early.

        For the open-ended positions I have been a part of it’s depended on response. The most recent I took part in had a surprisingly low number of applicants. We waited a while to interview thinking more would come in and we could have a larger pool to pick from. For others we started after getting a good number of applicants (say we were looking for X-Y to phone screen) and if somebody good came along we’d speed up their process to match the other candidates.

        Back to the OP, I guess it is partially depended on how specialized the position is. If you’re getting 100 applicants after two weeks and there are enough good ones I could see not paying as much attention. Even for entry-level super general positions I can’ t imagine anything under a week being buried.

      2. Nonniemoose*

        Yes, she does hire, usually just assistants and interns, though. She also said she generally doesn’t look at resumes unless the person has volunteer experience (since we’re a non-profit).

        Ah, you’re right about the advantages of applying early, although uhm, anxiety sometimes prevents me from applying right away, so I was curious to know what different HR/hiring managers do. I like it when posts have a closing date, too, but yeah, not everyone has one.

        1. fposte*

          Now I’m intrigued by the paradox–how does she know if they have volunteer experience without looking at their resumes?

          1. Nonniemoose*

            Haha, sorry, I mis-worded that. I meant to say “candidates.” She looks at their resumes but won’t bring them in for an interview if they don’t have volunteer experience. I do wonder if she’s missing out on good candidates who don’t apply within the first few days, though.

            1. fposte*

              Ha, that makes a lot more sense.

              I don’t think missing out on candidates is necessarily a problem–if the pool you’re pulling from gives you satisfactory candidates, you don’t really need to expand it just to get a larger number of satisfactory candidates. But I think in general a close date or preference by date is just good form and better for applicant relations.

    2. Bangs not Fringe*

      I recently saw a posting with this, “This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.”

      This was the most upfront I have seen an ad be.

      For other org’s, like the one I currently work for… there may be a window for applications and everything within that window is considered. No preference is given because those responsible for hiring are unaware of the order that submissions come in.

      However, knowing that some companies will give preference to earlier applicants, I would err on the side of caution and apply early if possible.

    3. periwinkle*

      It might depend on the company. My employer gets flooded with applications for many of the open positions – not to the extent that Google or Apple would, but it’s still got that “oooooh shiny” appeal. In some cases HR may stop or pause the manual screening after they’ve received X number of resumes that survived the automated screening. Even with a high set point (300, I think?) this can happen within a day or two of the initial posting. OTOH, if they don’t find enough candidates in that initial check they’ll continue on because positions are frequently left continuously posted until the final slate of candidates is selected.

      But back when I did resume screening (for a much smaller company), we considered everything that came in before the closing date, with no early-bird advantage or latecomer penalty. We just wanted qualified applicants!

    4. AE*

      Not true, but it could be true in some places. Also, some places have jobs that are “open until filled” rather than an actual due date. So…. it depends.

    5. W.*

      Well down thread there’s a discussion about last minute applications (when there a deadline) and other people have got hired/interviewed from last min apps. So it’s not totally impossible, but yeah better to apply early if you can.

  116. Brooke*

    Words of wisdom needed.

    I’m an individual contributor at my job – not a manager, though I have a lot of project management responsibilities. I’ve been here for three years and we’re expected to hear about a nationwide departmental reorg sometime in October. This is a long time coming, as the workload has decreased and a bunch of folks are mentally retired and are going through the motions. The people who have announced actual retirements can’t shut up about how much they can’t wait to leave. Morale is low.

    I’m known for being a high-performer and have an excellent reputation but even I am having a craptastic time sometimes maintaining a positive attitude as I wait in limbo for news on what will hopefully (but not necessarily) be news of a newly-streamlined team to come – with me included! In fact, I’ve been reassured that if jobs are on the “chopping block” that I am one of the least likely to go, but I’ve still updated my resume/etc and stepped up the networking, though I don’t want to jump to another company before I know what’s going to happen at the current one.

    It’s the day-to-day where I’m especially grumpy and the things that would only annoy me to a moderate degree (like our godawful open workspace) are getting on my very last nerve. Any advice for this limbo period? I don’t want my attitude to sabotage my reputation but trying to stay positive is draining on its own, especially when interacting with internal customers whose continued good feedback will help my own job stability!

    1. AE*

      Been there (and my job did get chopped, much to my surprise). My boss played head games on top of it, which made it really hard to stay motivated. I was determined to be a survivor and a good sport, but in retrospect I think I should have started applying for new jobs. Nobody’s morale improved after the long-awaited lay-offs. The survivors had twice as much work to do and long-established work friendships were replaced by everybody having to get to know new people (and sometimes train them).

    2. Colette*

      My advice:
      – this is a hard situation, so it’s ok if you’re finding it hard.
      – control the things you can control. Make sure you’re saving money, uapply for jobs, etc.
      – don’t encourage or participate in conversations about how awful the environment is
      – once or twice a day, make a point of noticing something you like about your job.

  117. Puffle*

    I slipped and fell in the shower, and managed to crack a rib. My major issue right now is that I just can’t wear a bra. At all. It constricts my breathing, and puts me in a lot of pain for the rest of the day, even if I only wear it for a few hours and then take it off. And I mean pain as in, have to take codeine and hug a hot water bottle and can barely move.

    Since I have job interviews coming up, this is a bit of a problem (I’m not in work at the moment). Does anyone have any suggestions for outfits I could wear without a bra and not have it be noticeable? I’m far from well-endowed, so hopefully that will help. I have a few loose dark-coloured patterned tops/ blouses, I was thinking I could wear one of those with a black suit jacket on top?

    1. The Carrie*

      I would say the suit jacket on top should take care of it. I was going to suggest just that!

      1. Ashley the Nonprofit Exec*

        Yes to a cami. My sister was bitten by a brown recluse right under her breast and wasn’t able to wear a bra for a few weeks (she is quite well endowed, unfortunately for this situation). She swapped between a cami and a very wide ACE bandage. But I think that you could get away with a cami if your breasts aren’t large. I would just make sure they aren’t bouncing when you walk.

    3. ACA*

      Not an outfit, but you could look into buying adhesive nipple shields to give yourself additional coverage.

      1. ACA*

        (There are non-adhesive ones as well, but those are usually to be worn under a bra or shelf-camisole, which wouldn’t work for your situation.)

    4. Stella Maris*

      If you’re not particularly well-endowed, I’m not sure I’d even notice, unless you were doing jumping jacks or something. Go for the top-plus-jacket, and maybe make sure the neckline is on the higher side?

      I second the ‘camisole-under-top’ suggestion, also.

    5. TotesMaGoats*

      take a look at nursing bras without an underwire. They are very so slightly form fitting and would probably just help smooth things over but wouldn’t hurt or constrict in anyway. Any “training bra” style without underwire would work I’d think.

    6. INTP*

      I would suggest a nice stretchy tank to minimize movement and provide some coverage, a blouse that is not too tight, and button your suit jacket if it doesn’t look too odd that way. That should be enough fabric to avoid any nipple showage, and if you are not well-endowed, probably enough coverage that no one can tell by the shape that you are braless.

  118. INTP*

    Time management question! I’ve recently started working from home 100%, and I also don’t have specific hours that I’m required to work. I have deadlines, and I am only required to meet those deadlines. This is really great for a structure-hater like me, but I am also struggling with procrastination and generally trying to manage my time in a way that allows me to not have to work late at night, roll out of bed and directly to my computer, etc. If anyone has struggled with this and succeeded, I would love your advice.

    TL;DR content beginning now…My issues right now are really two-fold. The first is my internal failure at time management and focusing, and the second is struggling to keep a work schedule in my new living situation.
    1) This is pretty basic. I have inattentive ADHD, so I already struggle to focus and maintain any sort of structure and routine. One of my biggest triggers is when a project is intimidating – when I have a really large or difficult project, and don’t really know when to start – and the panicked rush of a looming deadline really helps me focus, so sometimes I sit down to try to start working, but still just fart around mentally until I am in crunch time.
    2) This gets complicated. I’m living with my mom rent-free, and our house is on the market. My mom’s husband is in a new city working his new job, and my mom takes care of my very-low-functioning 22 year old autistic brother. I feel obligated to help out quite a bit with my brother, both because of the rent-free situation and the fact that my mom will go insane without help (at least, I would), but I’m struggling with when and how to set boundaries about it. I do really feel for my mom, as he requires fairly constant attention and she never gets a break, rarely alone time (if potential buyers show up to view the house, I might not be able to get him to leave on my own). My mom will ask me to watch him while she takes a shower and disappear for an hour, or say she’s going to make beds and disappear for 30 minutes. I’d feel like an ass if I countered “Can you watch him while I take a shower?” with “Yes, as long as you hurry,” but then I wind up working into the evening because of the unexpected hour break. Or she will ask if I can go along on errands to help out (a 22 year old man that doesn’t want to be in Target can be a struggle, to say the least), and I would feel like an ass if I said “Well, if I go I will need to stay up late to finish this, so exactly how necessary is this trip?”

    I always tell my mom around how many hours I expect to need to work per week, or if there’s a very tight deadline and I will be totally unavailable for a stretch of time. But I don’t think she really connects “I’ll be working 45 hours this week” to the fact that if I take a 3 hour break in the middle of the day to help, I’ll be working until 9pm (or rather, 10 pm since I’ll probably need dinner). And I’m happy to work until 9pm when it’s really necessary, but I am getting frazzled, losing sleep, and cutting back on exercise (which she also comments on as if the reason for that isn’t obvious), and for my own health I really need to start setting boundaries when it is not necessary.

    So basically I’m asking for tips on both my garden variety procrastination, and this very complicated situation with my mom and brother, and how to feel out the appropriate boundary between protecting myself and not leaving my mom totally on her own.

    1. fposte*

      “The rules *make* the fun!”–Monica Geller.

      What I’m hearing is “I hate structure! But I desperately need structure!” I don’t really see any other way out. I’m looking especially at #2–you need to have clearly available hours and unavailable hours, like any other professional, and consult with your mom about this new policy so she knows when she can count on you for coverage and when she can’t. Currently, she can’t really know when it’s okay because *you* don’t know when it’s okay. That’s not going prevent you from having a late start one day and wanting to work later hours just when your mother needs your help, but it will minimize the “Hey, leave your job and come on an errand outing with us” request. Right now, it’s not surprising that she’s not keeping on top of your overall schedule and obligations because neither are you, and you’re the one with the job.

      For garden-variety procrastination, I’d go with the usual advice–create your own structure. To do lists, daily/weekly/monthly targets, breaking tasks into explicitly identified small pieces that you can do without anxiety even without the pressure of a deadline, outlining steps and schedules, etc. In scheduling terms, you’re an invertebrate–you need to create that scaffolding externally. Sure, some of it is likely the ADD, but some of this is just a skill it can take a while to learn and that rarely gets taught explicitly. I think there’s an irony in that a lot of people with ADD/procrastination issues avoid structured situations only to end up in situations that are even harder because they require self-structuring. But you can learn it–I have faith :-).

      1. INTP*

        Part of the difficulty is that my hours vary by the day due to the timelines on projects (one day my first might come in at 7am and the next at 10am, and one day I might have 12 hours and 6 the next), and often with shorter notice than that as timelines are moved around because someone above me in the chain delivered early or late, or a house showing is scheduled with 30 minutes notice and I have to take a break and leave. I’ve actually been trying to get to a more consistent schedule, but between all of that and my own total lack of temporal awareness, I’ve been failing. But your point is well-received, and maybe I can try writing myself a tentative schedule every day and giving it to my mom. A schedule that works for me would have me working without disruptions during the day (maybe 20 minutes free at lunch) with time in the evening, and my mom is a morning person who doesn’t really do things after 7pm, so I fear that she would just postpone things until they do become emergencies, but I could deal with that when it happens I guess.

        1. AE*

          If there isn’t a 24-hour turnaround on your work projects, setting a specific schedule for yourself will force you to work ahead on those that you can. If you think “I may get another one in the morning so I should tie this one up today” you’ll be on top of things. Also, if mom isn’t a night person, you can offer to help with your brother at night but expect her to be his caregiver while you’re working.

        2. The IT Manager*

          I hear what you said, but agree with fposte – set hours/core hours. I don’t think there’s anyway to get structure and still be able to drop everything and help your Mom. I almost feel like there’s no way for you to be able to do all that you would like.

          Perhaps, could you have a planned (possibly variable) schedule to help out your Mom? That way on Thursday afternoon/evening, you know you are due to watch your brother on Friday morning so you know you won’t be able to cram work in on Friday morning?

          Doesn’t help with the home showings, though. You just need to give yourself some slack in your schedule to accommodate those; although, it is possible to say no if you absolutely can’t do the time they ask for.

          1. Bea W*

            Late here, but also totally agree with setting some kind of schedule routine, as someone with the same ADHD issues, I find this totally helpful and even necessary. What I have found out is that I dislike structure imposed on my from outside, but I do well when I can set my own structure. I have also found it necessary, because left to my own devices I may very well get nothing done that needs getting done.

            Setting a structure doesn’t mean you can’t be flexible about it if something comes up last minute. You can plan to start work at the same time each day, and put in the same amount of hours, and adjust on an as-needed basis only. Say, you plan to start at 9 AM, but one day you need to be at a meeting at 8 AM. For that one day you start at 8 AM but you end an hour earlier. Or you might need to take time in the middle of the day for something, so you start earlier to help make up that time you’ll be away (or you could end later).

            If you don’t want to work late at night, you can set a time that is the latest you will work on any given day. Also set the number of hours you will work in a day. That way, when you put in your 8 hours or whatever you decide, you have a solid quitting time when you can unplug. I have this issue too, especially in regards to working long hours and outside of work hours. I finally had to put my foot down with myself about that and say I will not work weekends or after I’ve left the office for the day. I don’t take my laptop out of my bag. That’s even more important when I am working from home. I need to set a cut-off time for myself.

            If you can work out a schedule with your mom around helping with your brother, that would be really helpful for you to be able to plan around your work. I don’t think it’s unreasonable to ask her to do this. You do have to work, even if it is from home, and have obligations you need to fulfill to keep your job and be productive at work. Even around taking a shower – that’s something she can plan very easily at the same time every day. There is no reason I can think of that she couldn’t say “I’ll take my shower/dress/whatever at 8 AM, and then you can plan to be available for your brother at that time. It’s no different than what people do when they have to go to work everyday. They generally have a routine of when they get up, eat and take care of personal needs.

            One thing that is helping me be more aware of time is having a chime set to ring every 20 minutes. This was suggested to me by someone experienced with working with ADHD (and has it himself). At first I thought that would be too distracting, but it’s actually been really beneficial.

            I have multiple work projects going on at once. It helps me to set priorities and review due dates regularly. I set aside specific times to work on specific tasks rather than leaving it up to whatever, because left to my own devices I’ll gravitate towards the ones I enjoy most or I will end up with such a backlog on other things it becomes too overwhelming.

            For big projects, I have found it helpful to break them down into smaller pieces and track the progress of each piece. This is how I got through writing a 300 page document with 70 sections. I kept a spreadsheet where I listed each section of the document, and then I made some columns I could use to put in the date I completed each section or if it was “In progress” to distinguish is from the sections I had not yet started on. I started that because it was too overwhelming and I couldn’t keep track of where I was at from day to day, but it had a bonus side effect of showing me my progression through the task and kept me from getting frustrated from the feeling that I wasn’t making much progress because at the end of the day I could see exactly what I had accomplished. It also helped me to figure out the timeline for completion. I quickly figured out that I could usually complete 20-25% of the total project each week, and when I got down to the point where I had about 25% left I got excited to see the light at the end of the tunnel! One more week!

    2. Tau*

      This obviously depends on a lot of external factors and the nature of your work, but would it be possible for you to get out of the house for a while to do some work? I have Asperger’s, with some of the same procrastination/etc. problems as ADHD, and during my (super structureless no deadlines it was the worst) PhD I often ended up going to coffee shops to get some concentrated work done. That helped me divide time into Work Time and Not Work Time more clearly, and opportunities for procrastination were greatly reduced because I avoided the ones with WiFi and only took work stuff with me. In your case, it would also mean that you’re not there to be roped into other tasks by your mom when you need to get work done.

      1. INTP*

        I have been going to those when I have a deadline so tight that I absolutely can’t be interrupted, or when I’m out of the house for a long period of time. There are only a couple nearby, though, so not an option for the bulk of my 45-ish hours per week – I’m not sure how they’d feel about me spending 15 hours a week in each one! (And unfortunately I’m in the suburbs so no coworking spaces or other places where it would be normal to spend 8 hours.)

          1. Bea W*

            Libraries are awesome for this, quiet and good working space and no one looks at you weird for sitting in one for hours at a time or even all day. You obviously can’t take phone calls very easily, but if you have chunks of time you don’t have to be on calls and don’t want to be interrupted, the library is a great option.

    3. katamia*

      Late, so I don’t know if you’ll see this, but: make a schedule, as other people have said. Make sure that your mother has a copy of your schedule. Be very clear that if she needs something during your work hours, unless it’s a true emergency (and unless she just got sprayed by a skunk or something, a shower is not an emergency), you are not to be disturbed. Period.

      Provide clear examples (maybe with pictures, even?) of “If I stop working for X hours during my normal work hours, I will be working late until Y:00 at night.” Post your schedule on your door, and keep your door closed.

      That said, when making your schedule, I would also plan certain times during the day when you can look after your brother or help your mother with something. I don’t think it’s realistic to expect that you’ll be able to work 9:00-6:00, for example, every day. You should adjust your expectations on that front. (And, speaking as a former freelancer who worked from home and loved it, taking breaks in the middle of the day to run errands or just go for a walk or something is awesome.)

    4. afiendishthingy*

      This might not be the most helpful advice, but does your brother qualify for any state-funded day programs or in-home help? I work in this field but with the under-21 population, and I know the adult services side is woefully underfunded, but there are some decent programs out there at least in my state.

      As for the ordinary procrastination, I have inattentive ADHD too, I’m allowed to work from home pretty much whenever I like but I usually don’t because it’s so easy to spend hours procrastinating when I’m not surrounded by working people. No real tips here.

      Good luck.

  119. The Carrie*

    Is there anything you can say to a bulimic employee about their disordered behaviors if it is not affecting their work negatively? What if you know they are binging and purging at work? They always turn in great work, but I know this woman goes through tons of food at her desk and then throws up on the second floor (we are on the third). She fainted once at work, but other than that, she is a stellar employee. I am concerned for her health but also behaviors at work.

    1. fposte*

      Oh, tricky. Does she report to you? If not, the easy answer is “Mention it to her manager.”

      For me as a manager, the problem is that it’s hard for me to avoid something so self-destructive in my own workplace; it’s like walking in on somebody self-harming. I wouldn’t insist she stop binging at the workplace, and I’d definitely keep my eyes off of her food because it’s not helping anything to police that. My goal here would be to encourage her to get some assistance and to connect her with any assistance I can offer. I’d consider meeting with her giving her a politely fictional benefit of the doubt by saying “I know I may not fully understand the situation, but I’ve been concerned about your health and I wanted to make sure you were aware of the resources we have to offer and to personally offer you my support if you want to take advantage of those resources.” If she’s mad because she was convinced it was a secret or is in denial, that’s fine, let her be mad, but I’d rather that than somebody struggling without it being acknowledged.

    2. AnonAcademic*

      How would you deal with someone who was a high functioning alcoholic or drug addict, turning in good work but engaging in unhealthy behavior at work? I imagine the anxiety and logistics of binging and purging at work are a non trivial distraction for her (and her coworkers probably), even if she’s successfully compensating for it in terms of work quality. Obviously you can’t ban overeating or vomiting in the office (like you could with drug use/drinking) but you can frame it in terms of her needing to get help and/or consider taking medical leave for her own well being, and to ensure she is able to remain a productive employee.

    3. INTP*

      I think the challenge will be how to respond when she gets defensive, denies the behavior, and possibly tries to frame it in a way that makes you feel you have no further recourse. For example, she may claim that she has a digestive disorder, can’t help the throwing up, and must eat through the day to replace what she loses by vomiting.

      At the same time, I do think that you need to address it in some fashion. If it’s been brought to your attention, then her coworkers probably know about it too, and watching a coworker engage in behavior that frightens them every day is certainly going to affect their morale and their relationships with her. I also agree that this is probably not an insignificant distraction for her. Most bulemics do not just breezily binge and purge as a matter of habit, there is a lot of inner turmoil with the urge to binge, fighting the urge to binge, ultimately giving in and feeling horribly about it, etc.

      Maybe arrange a meeting with her supervisor and HR, explain that you are concerned about what you (or others who reported it to you) have seen and heard, and offer her information on the employee assistance program or whatever resources would be available to someone at your company. If she is being this obvious about it, I don’t think that you’ll be the first person in her life to bring it up, and I think it’s pretty unlikely for the conversation to lead to her getting help. However, it might give her a heads up that people know so that she stops doing this in a way that is so obvious and troubling to her coworkers. I am stumped on how you should proceed if she claims that it’s a digestive issue that she can’t fix, though, as you don’t want to set a precedent of doubting your employees’ health claims and requiring them to provide medical documentation for what they are doing in the bathroom. (Not that mental illness is any less real than physical illness, but I think there’s a difference between engaging in self-destructive behavior at work versus simply experiencing the symptoms of a digestive disorder as discreetly as you can at work.)

      1. fposte*

        I think if she says it’s a digestive issue, you say you’re sorry she’s not feeling well and you reiterate your support. The goal isn’t for her to admit what’s wrong with her, it’s to give her information about support and to encourage her to use it.

    4. AE*

      Is there anything you can say to a bulimic employee about their disordered behaviors if it is not affecting their work negatively?

      No.

  120. Last Minute Applicant*

    Anyone around here apply for a job just hours (or even minutes) before the deadline – and then actually *get* the job?

    Many years ago, someone around here applied for a job as an elementary school principal just 15 minutes before the deadline. They got the job.

    At the same time, I’d think that applying for a job so close to the deadline might make employers think that you wait until the last minute to get other things done. Is that the case?

    (In case you’re wondering, I applied for a job about 1/2 hour ago – the deadline is today at 5:00. Not as last minute as some…)

    1. Dana*

      I think it would turn some people off (because anything turns some people off). I don’t think everyone who applies for jobs is on the hunt 24/7 or even typing in the same search words every day. It wouldn’t bother me in the slightest. After all, they made the deadline. If they wanted applicants only up to an earlier point, they would have made the cutoff earlier. Or say “our deadline is 1:00 a.m. but only those submitted by 4:00 p.m. the previous evening will be considered because it shows moxie or something”.

    2. GigglyPuff*

      I have, not down to the minute, but still. It was at a university, through their hr portal, and the day of, I actually called to see when the deadline technically was, end of work day at 5pm or midnight. Luckily it was midnight, since I was at work and didn’t get home until 6:30. So I applied that night, and I got the job.

    3. W.*

      You may only have caught it at that time, I applied for a job v last minute thinking I didn’t have a shot – I did get an interview, but not sure I’d get the job. Really you’ve met the deadline, which was their criteria, they don’t know the circumstances of why you only met it at x time, unless they speak to you (but equally could be a red flag – depending on how well the application is written/work history etc.) But it’s the kind of thing where you’ve got to give it a shot if it’s something you want – and if it’s last minute so be it – at least you tried.

    4. Ashley the Nonprofit Exec*

      I wouldn’t think anything of it. When I sent a deadline (sometimes I just do “rolling”) that means I wait until after that deadline to go through the resumes and then I take a look at all of them. I will glance at them as I go to make sure I’m getting enough and that there are some decent candidates in the mix, but otherwise, I’d just take the whole stack at once.

  121. Kelsley*

    Do you find job postings that allow for applications through LinkedIn a benefit, or a hindrance? I’m trying to decide whether or not I should apply directly through a company’s posting in order to better tailor my experience to their description, on the other hand they provide the LinkedIn application option for a reason, right?

    What method would you use?

    1. Ashley the Nonprofit Exec*

      I hate getting applications from a service. They often mess up people’s formatting, and the candidates, for some reason, almost always fail to write a decent cover letter. Then again, I don’t invite people to do this.

  122. super anon*

    super short bodycon dresses in the office: yay or nay? because that’s a thing that happened in my office this week…

    sometimes not having an official dress code is the actual worst, especially when it’s middle age women who should know better wearing the offending item.

    2. Nonniemoose*

      Nay. Also, my friend and I both complained about these super-tight twill pants in Banana Republic that they claim are work-friendly but are absolutely not. I didn’t believe her at first and thought she was exaggerating about skinny pants but no. These were *exactly* like leggings except in a twill material. Not appropriate for a corporate office.

      1. Lizzie*

        “Body contour.” They are *very* tight/hug the body, and are meant to show off the curves. All of them. All the time.

      2. JAL*

        Just google “Kim Kardashian Wearing a BodyCon” and you’ll see how wildly inappropriate they are.

    4. Dr. Doll*

      Oof. No. We have one of those too, and she pairs the bosom-baring bodycons with bodaciously high-heeled booties and the biggest hair since Joan Collins in Dynasty. I have to wonder what she’s thinking, to believe that this is a look that communicates, “I’m smart and competent.” Or maybe she doesn’t think that, and that is not what she wants to communicate despite being in an engineering school….

  123. Windchime*

    We have a couple open positions here where I work. Mostly we are getting resumes through recruiters, but we got one today and the header at the top looks like this:
    Chris
    360-xxx-xxxx

    That’s it. No last name. No address. No email address. Just a first name and a phone number. The rest of the resume is a dizzying array of bullet points and randomly-bolded items. I’m not sure I can even read enough of it to determine whether or not we should phone screen this person.

    1. voluptuousfire*

      I once got an email from an agency recruiter about an internal role with their company and the entire job description was in the same font, but in a rainbow of colors. It was so garish, it looked like a 13 year old girl’s MySpace page circa 2005. It was not professional in the least, so I deleted the email without even attempting to read the JD.

      The odd thing is that this wasn’t a fresh out of college kid who just joined the agency and is using a technique she did in emails she sent out to her sorority sisters. This was an agency recruiter who had been in the business for a decade at that time. She had been at the same agency for all that time, so chances are she could get away with twee stuff like that.

      1. AcidMeFlux*

        My boss once got a CV with no cover letter, (sent from a smart phone) only this message in the body of the mail the CV was attached to. “Hi, we met at (conference), here’s my CV, thx. bye.” The job applied for was…English teacher. Needless to say, boss ditched it all.

    2. Bea W*

      Recruiters will de-identify resumes by taking off all of the contact information, but I’ve never seen one leave off a last name.

      The formatting may also be a horrible product of recruiter editing or how the resume gets mangled in their electronic system or mangled by your company’s system or both. You could contact them and ask if they can provide a more readable version, and definitely let them know how bad the formatting is, so they don’t continue to send out unreadable resumes. It’s doing them, you, and the candidate a huge disservice.

  124. TotesMaGoats*

    Can folks send up some good vibes for my mom right now? I’d mentioned how things at her work have spiraled out of control with her boss basically going crazy. Finding fault with things she’s always done or did but they didn’t tell her about changes. In general being horrible. Causing her so much stress and anxiety. Two weeks ago the admin put a meeting for her and boss on the calendar for today at 2pm. And when asked admin said she didn’t know what it was about (and we trust admin to be truthful). It could be nothing but normal stuff. It could be PIP. It could be fired. It could be god knows what. So,we are all just worried right now. 20+ years of stellar work to come to this point. Plus my dad is out of state until tomorrow with his BF who has stage 4 pancreatic cancer.

    1. TotesMaGoats*

      I just heard from my mom! Great news. She’s getting a new boss (the heir apparent for current boss, FWIW). And no PIP or anything like that. In fact she’s getting a raise like usual. YAY!!!! I can’t tell you how relieved we all are.

  125. BigVivvy*

    Yesterday I interviewed at a start-up for a marketing role. The CEO interviewed me. She told me she was building a marketing team, of which she would be the manager, but that she had zero experience in marketing.

    I am unemployed but even I am not desperate enough to put myself in that situation. Yiiiiikes.

    1. voluptuousfire*

      Oh, honey…run. Run like hell. Start ups can be fantastic but this sort of situation is a disaster waiting to happen. The marketing team manager being someone who knows squat about marketing…especially knowing how fickle and indecisive start ups can be.

      This could be interesting 6 months or a year down the road (if something solid was implemented) but unless you’re looking to harness chaos, you’re much, much better off.

    2. Ashley the Nonprofit Exec*

      Well, it’s not actually that weird for a manager not to have subject-matter expertise that their team has, at least when you are talking about a small team and a new department. I mean, I manage a whole bunch of therapists, and I am not a therapist. It’s not always possible – or even logical – for a small business to hire an expert manager for each type of subject-matter employee.

      1. Brooke*

        Agreed. In fact I feel like it’s common (and usually problematic) that high-performing subject matter experts get promoted to management simply because of their expertise and NOT because of any leadership skill… and then the teams suffer.

        I’ve had great managers who didn’t have any skills/background in design (my role) and that was just fine – that’s why I was there!

      2. BigVivvy*

        I just lost a marketing job where the owner had lots of opinions but no idea what she was doing. It was basically “I want things to look like this and do this, and I want it done right now with a budget of $0.” Whenever I gave her ideas, she didn’t like any of them and wanted everything done her way which was a horrendous way because she had no experience. She was not willing to listen to anyone else. I’m not eager to do that all over again. I’d like to work for someone who at least has some experience so they understand they need to spend some money and not insist that it’s totally cool to steal other people’s artwork to use as our own.

  126. Anne S*

    I have two questions, but I’m going to split them up for answering purposes.

    First up: I’m in my thirties, and was (finally!) diagnosed autistic a few weeks ago. High functioning, probably Aspergers if that were still in the DSMV. I’ll be starting neurological testing and behavioral therapy in the next month. It explains a lot, and its a mix of relief to know for sure and irritation at the confirmation that…yeah, something’s off with me.

    I’ve always had trouble getting jobs, which has led me to utilize temp agencies for most of the past decade. Even that is hit and miss, however, and I’m often told nothing is available (if that’s true, I’m seeing a lot of false ads I should qualify for, as I get high reviews). I frequently go a couple weeks to six months without work, such as this latest gap. Its incredibly frustrating, because my first focus is saving up for the next gap, rather than for other things I want to do in life.

    The few environmental sensory issues I have are easily amended and rarely an issue (bass has to be turned down on radios), and I do have a “thing” with touching — I don’t generally touch people, so shaking hands takes effort (but I manage).

    Is it in my best interest to disclose the diagnosis? If so, when? I understand that its a situational/cultural thing dependent on the company, so I’m after general advice.

    1. fposte*

      Alison has had a few blog posts about disclosure of various things, ranging from pregnancy to deafness, that may not be immediately apparent, so I’d definitely recommend looking at those. I would say you disclose in hiring if it’s necessary because of a requested accommodation, to frame a behavior that otherwise might be misunderstood, or to avoid getting resented for springing something expensive like pregnancy on them, but I wouldn’t announce it just on general principles. If it’s a requested accommodation/avoiding springing something on them that’s generally something you share at offer stage; if it’s framing a behavior, that’s usually worth saying at the first interview (“Please forgive the dark glasses; they’re for a lifelong medical thing that doesn’t affect my work”).

    2. The IT Manager*

      My question for you: How does an adult go about getting diagnosed as autistic? What kind of doctor did you see?

      I agree with fposte. Ask yourself “what do you hope to gain from disclosing?” and “will disclosing help you?”

      I don’t know everything about your situation, but I don’t think you need to disclose before being hired and I don’t think you gain from doing so. I would guess you’d only need to if you are having difficulty on the job and want your boss/team to understand why your responses are a bit off.

      1. Anne S*

        “My question for you: How does an adult go about getting diagnosed as autistic? What kind of doctor did you see?”

        The same way you go about getting a diagnosis or treatment for anything: you see the appropriate doctor. A non-reoccurring childhood-only condition (ie, “pre-existing”) prevented me from getting health insurance I could actually afford over the past decade (at minimum, we’re talking $800+/mnth for someone bringing in $1500 at the *most*), so it was only relatively recently I could begin the process of seeking diagnosis.

        I already had a good idea of what was probably “wrong” with me, but I loathe taking self-diagnosis beyond the, “I have the flu,” level. I saw a string of psychologists and psychiatrists — I know they’re different, but I do mix them up inappropriately — for referrals, eventually ending up where I am now.

    3. Wakeen's Teapots Ltd.*

      Only disclose if it is in your self interest, which, it can be because there are employment resources that are tailored to high functioning autistic people.

      Check out some of these resources and google for more:

      http://usa.specialisterne.com/
      http://asperger-employment.org/

      We haven’t used them but my son with Aspergers is pursing his accounting certificate and it’s my thought that we’ll give a try to his entrance to corporate america through programs looking for someone with his profile first.

    4. Tau*

      Congrats on the diagnosis!

      I was diagnosed with Asperger’s about five years ago and the way I’ve been handling it so far is, basically, to only disclose if I have to. The way I see it, there is a real and present risk of being discriminated against if I disclose (as well as some other things I’d like to avoid, like people viewing me and everything I do through the lens of The Autistic One or making assumptions about me based on stereotypes)… so I need to gain something equal to that risk from the disclosure. Mainly, that means when I have an access need, and I’m hoping to avoid having those at my new job.

      That said, I did disclose during my PhD because it was causing serious problems and I needed to access disability services + explain what was happening to my supervisor. I never had any issues because of it, everyone was amazingly supportive. So I may be being paranoid.

  127. Tau*

    Okay, ugh, I’m going to ask for help with this. Bear with my tl;dr…

    First off, because it’s very relevant: I’m in the UK.

    So I started a new job two months ago and am still in probation + training. I am currently dealing with a health issue where I have a surgery scheduled in about one month’s time. For reasons probably not worth getting into, I’m travelling to another country and having it done privately there – mentioning this because it might be relevant to how all this went down.

    I gave my company a general heads-up that this would be happening at the time I got the offer and was assured it wouldn’t be a problem. In the intervening months, where I’ve tried to keep them posted, they asked for more information. It culminated in a meeting with an HR representative about two, three weeks ago where I ended up going into the exact medical condition I have and the symptoms (I was *super* uncomfortable with this, but I’d already tried to talk about it in generalities twice and had been told they needed more information each time). I was also told that medical leave was only for unexpected absences and since this was planned, I’d either have to take it unpaid or as holiday. (…yeah.) Finally, they asked me whether I could be more specific about what my doctor’s note would say. I asked them several times what they meant by that and they couldn’t tell me, but would it be possible for me to get them the exact wording?

    I went home, cried, and asked on here whether this was normal (answer: wtf no). I checked the UK guidelines on medical leave and from the government information I don’t see why I wouldn’t be entitled to statutory sick pay. I made an appointment with my GP re: the doctor’s note – he basically hit the roof when I explained why I was asking. He told me that they were absolutely not allowed to do that, they weren’t allowed to demand the information that they had been – especially not the exact nature of the medical issue at hand, they couldn’t make me take it as holiday and that if they did I could claim it back once I had the doctor’s note. And apparently said doctor’s note will basically say whatever I want it to say!

    I am apparently going to be in touch with a more senior HR person next week to discuss this and now I just have no idea what to do or say. “They’re not allowed to do that” isn’t really helpful when they *are*. I’d like to be paid for this and really, really would like not to have to spend all my holiday time for surgery recovery, but I’m still in probation, this is my first full-time job and I really need to stay on good terms with my company. I’ve got a lot of advice to just tell them the minimum – I have a hospital appointment on X date and will be out from then to Y date on recovery, done – but that sort of misses the fact that I’ve *already* told them a lot more than that. Advice would be very appreciated. :(

    1. Apollo Warbucks*

      This isn’t normal or reasonable at all.

      You should check your company handbook for the details of the sickpay scheme, most likely you’ll find it’s entirely at your managers discretion so they don’t have to pay you for the time off. I’ve been in my new job a year and was told I would not get any sick pay for six months whilst I was on probation.

      However there is a difference between the comapny sick pay scheme and SSP, like you say there is no reason you wouldn’t be able to get SSP and your employer shouldn’t care about that as it’s government money not theirs.

      You don’t have to tell them anything about your treatment, that is entirely private and between you and your doctor(s) all you need to say is I will give you a sick note from my GP, he has signed me off for x weeks. I had an operation I didn’t want to discuss with my boss and the sick note I got just said post op recovery.

      When you meet the more senior HR bod I would recommend the following:

      You state that whilst on probation your understand you mint not qualify for full sick pay, but would still like to claim SSP.

      Refuse to take provide any more details of your illness, sighting the fact that it’s personal and irrelevant to your absents from work, but your GP will confirm all of your time off is medically necessary.

      Ask if there’s any concern about you being out of work so long, say your recovery is 3 weeks and you have 4 weeks holiday to take they might be panicking about covering your work for nearly 2 months. As a gesture of good will you might Offer to take a little holiday as part of the recovery, but only if you want to, there no obligation.

      You might want to keep things sweet between you and the company, but that doesn’t mean letting them violate your privacy and letting them treat you badly. Push back on this nicely but firmly,and if all else fails the CAB are very good and will be able to provide you with some help and advice.

    2. W.*

      So sorry OP but glad that you’ve got your GP on your side, it’s exceptionally rude and intrusive for them to *need* to know all your surgery details.
      Has GP already written note? From what I remember last time you said if it wasn’t fixed it would cause major problems in future, and much more seriously needed time off. I think that’s the sort of thing that the Gp needs to put that it is to correct a longstanding issue that will only exacerbate if left unchecked, and will cause Tau future health problems that are serious and will involve further needed sick leave (your GP can word it better.) but really that’s all they should know. Maybe you should check your contract to see what it says you’re entitled to during probation – also Citizens Advice Bureau.
      So sorry you’re dealing with this.

  128. Anne S*

    Second query.

    I actually have received a job offer, but from a place with a bad reputation that I applied at out of desperation. I’m cautious about them in the first place for a variety of reasons, including that its a position I know from past experience I will not do well with.

    I was given an NDA that I have to sign in order to actually start working (the position doesn’t start for another two weeks), and while I have signed such agreements before, one item line is causing me significant issues. I’m an artist and occasionally sell things I’ve created, and frequently jot down ideas as they come if I am a) allowed and b) there’s no task I need to be doing right that second. I don’t like the idea of taking a job just to get by and then walking away as soon as I have a more fitting offer. These are hourly, not salary.

    I’ve had some friends/family members tell me not to worry about it, and others tell me not to sign it. I need outside opinions, as I know I’m clouding it with my own discomfiture with the company. Is this something that I, as someone who creates and sells ideas (and the projects derived from) and is trying to turn that into a job, should be worried about?

    I do apologize for the wordiness, and if I am not allowed to copy/paste something like this, I’d still like the general question answered.

    “Disclosure of Intellectual Property.
    I will promptly disclose to the Company all inventions, improvements, designs, discoveries, original works of authorship, formulas, processes, computer software programs, databases and trade secrets (collectively “Intellectual Property”), that I conceive, develop or first reduce to practice in whole or in part, either alone or jointly with others, during the period of my employment, whether or not the Intellectual Property is patentable, copyrightable or protectable as a trade secret. The term “Intellectual Property” does not include any item to the extent that inclusion of that item in the definition of Intellectual Property would render any provision in this Agreement unenforceable.”

    1. fposte*

      Honestly, this is a legal question that isn’t likely to be something nonlawyers can answer or that lawyers can answer without seeing the full agreement, knowing the employer and their location, etc.

      In general, if your manager’s okay with what you’re doing the company’s not likely to come after you–they really don’t usually mean selling art for $5 at a con but writing software or something that’s an outgrowth of or competitor to their business–but you won’t get a guarantee, and it’s unlikely that they’ll amend an agreement for you. So it’s up to you if you want to roll the dice.

    2. Clever Name*

      Is your job at all related, even tangentially, to the art you create? I mean, are you a graphic designer, and you also create graphic design art as a hobby? Or are you a receptionist and you make sculptures on the weekend? If it’s the former, you may want to have a discussion with someone at your new job. If it’s closer to the latter, you’re likely fine.

    3. Apollo Warbucks*

      Im in the uk so it might not be the same for you in the U.S. but a guy I worked with who was a contractor, had the scope of his contract narrowed to say something like “IP concevid during the course of employment”

      The spirt of the agreement is to protect the firm so he couldn’t write a piece of software or delvope a database for the firm and then refuse to give over the source code. He wanted to protect his side line in web development that was in no way connected to the work he was doing for us.

      You might want to talk to your manager, HR or leagal and ask them about it and if they see any potential conflict in the work they are paying you to do and the art you are selling privately.

    4. W.*

      Do you have to take the job? You gave a great deal of reasons at the beginning why you shouldn’t. Is it I have to take a job situation? If not I think the red flags are more that you think it has a poor reputation, you applied in desperation and you don’t think you’ll suit the role… Unless you think you can hack it out while you look for something else and you really have to take it – I’m not sure I would.

      1. Anne S*

        Part of why I posted asking is that I think I’m trying to find an excuse to *not* take it. I don’t absolutely have to take it, but I do need employment, and soon. Most times I make decisions practically instantaneously, but when I’m wavering, I’m going to waver until its too late. Its a personality flaw that I’m continuously trying to work on.

        The biggest reason, however, was to make sure I was reading the phrasing correctly. I’ve signed similar NDAs in the past, but they were fairly explicit in applying that only to conditions where I was representing the company or directly on the clock — nothing quite so all-encompassing.

        1. Ashley the Nonprofit Exec*

          I am not a lawyer. But I think that you can think through this a bit to consider how likely it is that they would come after money you made on your outside projects.

          Is your art AT ALL relvant to their business? It not, it’s pretty unlikely that a court is going to let a suit go through about completely irrelevant things that you do outside of work.

          How much money are you making on your art? Tens of thousands? Hundreds of thousands? If you’re just making $100 here and there – and it’s unrelated to your job – I cannot imagine it being worth their time to come after you for that.

          Also, you could ask about this, and request that they clarify.

          1. Wakeen's Teapots Ltd.*

            I am also not a lawyer.

            If you have a small etsy store or sell stained glass on the weekends, I wouldn’t worry about it. (Did I mention, I’m not a lawyer.)

            Also as Not A Lawyer: if this is a $15 an hour job and you happen to write a New York Times bestseller, the plot of which was conceived while on the payroll, I really really really don’t think they’d win that case.

            As Not a Lawyer, I’d say that boiler plate language is meant for a different purpose than money made off of hobbies or pursuits completely unrelated to the business.

            However, if you’re concerned about them claiming a stake to an outside income stream, you should consult an actual lawyer or ask them to strike the paragraph as not relevant to you. They might have no problem with that at all. You both cross it off and initial on the signed doc.

            1. Anne S*

              I *wish* I made thousands of dollars off my bits and pieces, but I don’t. And they’re not in any way related to the employer’s business.

              I’m prone to being a bit paranoid because I’ve been gypped by employers in the past, via cut hours, paychecks being withheld (had to threaten legal action on that one), or being disciplined for occurrences that didn’t involve me in any way. Most have been good, but I’d rather be certain.

              1. Ashley the Nonprofit Exec*

                I would not ask if it is not in any way related. That may make you seem out of touch with norms.

              2. YaH*

                (please refrain from using the term “gypped”- it’s incredibly inappropriate and quite offensive.)

                1. Anne S*

                  The word means to cheat someone. I’m unfamiliar with how it would be offensive and/or inappropriate. Can you explain?

        2. W.*

          Yeah it read to me that you were trying to see a legal way out of not taking the job because that’s a ‘real’ reason rather than a gut-feeling that this won’t work well. But can’t help with the legal side. Can only say if there were red flags at the actual interview then I’d take that into account, but then sometimes you need to take a job and look straight away.
          Good luck!

          1. Anne S*

            Not quite how I intended it to come across, but I can see how it could be read that way. I guess I’m not really sure what I was after, but it couldn’t hurt to ask.

  129. Clever Name*

    So my officemate is a smoker, and he absolutely REEKS of smoke today. It’s unusually bad- I can normally smell smoke on him when he comes in from a smoke break, but it’s permeating the entire office today. Several of my close work friends smoke, and they really don’t smell at all, so I don’t get it. They tell me they use mouthwash and wash their hands immediately when they come in to prevent odor, and it must work. I suppose I could say something to him, but I really can’t imagine how I would phrase such a request (Hey, you really smell bad. Can you find a way to not smell so awful? kthanx), especially in light of the fact that I just asked him yesterday to stop doing something distracting. I was getting a headache, so now I’m in the conference room. At least my headache is going away.

    1. AnonAcademic*

      How about “hey Tom, I have a pretty sensitive nose and when you come back from a smoke break I can smell smoke on you and it’s distracting and sometimes gives me a headache. Melinda said she uses mouthwash and washes her hands after she smokes, and I don’t get bothered by any smoke smell with her – is that something you could start doing?” Smokers are aware that it smells and non-smokers are more sensitive to it, it’s not nearly as touchy a subject as something like BO or even perfume for most people. Source: I am an ex-smoker.

      1. Ashley the Nonprofit Exec*

        This. Frame it as you being especially sensitive. None of my employees smoke, but we have a new intern who smokes – and smells like smoke from 20 feet back. And the rooms smell like smoke for 20 minutes after she leave. And I have a terrible sense of smell. Ugh. I was too busy to say something the other day, but I feel your pain – gave me a headache.

      2. Clever Name*

        Thanks. This is a really helpful script. Obviously I was having trouble coming up with appropriate language. I think in my coworker’s case, it’s also a laundry and possibly personal hygiene issue, though.

        1. Observer*

          So skip the specifics. But the rest is perfect. It’s not demanding or rude and it clearly explains why this is your business, as opposed to being someone who is just sticking their nose into something that is not their business.

      3. afiendishthingy*

        I used to work with several women who would take their smoke breaks and then douse themselves in perfume and come in reeking of smoke + cheap perfume. Worst. solution. ever.

        1. Clever Name*

          Ugh. That does sound awful.

          I may get moved to another office. I’ve already asked and had been denied. I asked another manager if we had any hepa filters, and of course he asked why. He said he’d advocate for me moving to another office. We’ll see what happens.

  130. Nervous Accountant*

    I had my performance evaluations last week. I also went on my very first work vacation (Friday and Monday). No bad surprises so that’s a good thing. Got a 3 out of 5, which is what I’d also rated myself. 2% raise and 7 bonus PTO. 2-3 weeks ago I’d written about the employees who were fired and I relayed my concerns to her, and it was received well, thankfully. I was pleasantly surprised at the raise and days off. Even though I’m still underpaid by market rate, I was pretty excited about it.

    I remember this time 3 years ago, I was desperate for a job, and in the lowest lowest point of my life.

    This time 2 years ago, I was finally beginning to get hopeful about my prospects.

    Last year, I was working for a psychopath after being laid off.

    My boss said that this time next year, she wants to be giving me a 4 or 5 and a bigger raise.

    This is more of an emotional post than work related but it’s all the same for me….felt like sharing.

    4. W.*

      Actually that’s really great to hear for people in that low ebb – it gets better – there is light. Very happy for you :)

  131. Hhhh*

    There is a coworker in my office who wishes to be called Mr. So and so. He is one of the older, more experience people on my team, but my reaction is that this just creates a strange power dynamic. Any thoughts? No one else in our office goes by last name.

    1. Clever Name*

      Pointedly call him by his first name. Or even better, a slightly juvenile diminutive of his first name. So if he wants to be addressed as Mr. Poindexter, and his first name is Timothy, call him Timmy. Okay, don’t really do this.

    2. fposte*

      Call him Mr. So and so. What it mostly creates is a sense that he’s out of step with the office norms–it really doesn’t give him any more power. Shrug and move on.

    3. Stargazer*

      This isn’t quite work-related, but an ex-boyfriend’s parents expected me to call them Mr. and Mrs. I was 25, not 6, so it really rubbed me the wrong way. So I called them nothing. If I needed to address them, I just started talking.

      1. Laurel Gray*

        Why did it rub you the wrong way? I am older than you and I address many of my friends’ parents by Mr/Mrs and that is the default I’ve always addressed adults until I got the “Just call me [first name].”

        1. Stargazer*

          I’m mid-30s now. This was years ago. There were a LOT of things about that family that rubbed me the wrong way. Not the least of which was how icy and at arm’s length they kept everyone who wasn’t part of their “family bubble.” So there were deeper issues there!

          1. Laurel Gray*

            Why didn’t I immediately assume this when I read your original post? I have come across a few adults like this and their little power trips are always little interesting shit/freak shows!

        2. Natalie*

          Not Stargazer, but FWIW I was very much not raised to call adults Mr/Ms Whatever. I don’t know if this is regional or cultural or generational (I’m 31 now) but I did and do find it weird when people expect to be called Mr/Ms.

          1. W.*

            I would find it very weird… Maybe if you were a kid and they’re your friends parents – but even then – odd. And within a work environment when no one else does it… I’m sure Alison had a post about this with a woman who wanted to be called Miss and called all the other women Miss or something like that? But it seems she realised she’s out of step and talked to her co-worker about it.
            Maybe he’ll do the same? If you say Hello Mr.So and so meet Jim our cartographer, and I’m Jane I do such and such Mr. So and so will do x, y, z how do you feel about that Jim?
            Maybe overuse it when around colleagues whose name you use… Or find the post Alison wrote.

          2. Stargazer*

            It has just always struck me as incredibly snooty for an adult to expect another adult to call them Mr/Mrs. But that’s just me.

        3. Rachel*

          I still address adults I knew when I was a kid (friends’ parents, longtime neighbors, former teachers, etc.) as Mr./Mrs. Whoever. I just feel really odd calling them by their first names. And I’m 41!

      2. Artemesia*

        My first in laws, I did what women of my generation usually did if they weren’t of the call me Mom culture — called them nothing. With my second inlaws, they just became Grandmother and Granddaddy when our first child was born.

        My SIL and DIL call us by first names — it seems like the obvious right thing.

    5. Ashley the Nonprofit Exec*

      Nope. That would be a no-go for me. But I’m the boss. I don’t think it would be out of line for someone to tell him that “Oh, in our office we use first names”. Just say it in a matter-of-fact way. But you might need to get someone higher-up to do this.

      I recently had the reverse discussion with an intern who wanted to call me Mrs. X. I am not a formal person, and we are not a formal office. To add to that, he is the only racial minority in the location where I normally work, and I think that someone overhearing this might read something disturbing/backwards into it.

    6. anonymous please*

      I agree it is strange but if that is what they would like to be called, then why not? Our janitor for years preferred to be called Mr. Jones and everyone else in our office went by their first names, even the ones with the doctorates.

      Some quirks you just have to live with if you want them to put up with yours.

    7. Observer*

      Maybe someone in your office could point out to him that this is untypical in your office. But a “power dynamic”? Really? That’s WAAAAY over-reacting. The only way I could see this being a real issue is if he insists on being called Mr. So and So and calls everyone else by a non-preferred diminutive of their first name.

  132. GlamNonprofitSquirrel*

    I need a little advice on something and since AAM tends to have a lot of nonprofit folks lurking and commenting, I thought I’d ask here…

    We have an all-volunteer board made up of community folks. Some have direct experience or connection to the Nonprofity Teapot world, others are just general do-gooders. We have one board member who is a Professor of Teapot Construction at a major university and fancies himself to be the Supreme High Being of Teapots even though he refuses to learn how to design, market, sell and distribute Teapots.

    Anyway, Teapot Prof derails our monthly meetings because he refuses to review the Teapot financial reports despite a monthly offer (written and verbal) to have our CPA come to his Teapot Teaching Office to go over the financials. Each month, we spend up to 50% of our meetings answering his increasingly stupid questions about financials. Now, my financial team needs to get better and we’re working on it (new gig, I’m 9 months into the job) but at our board meeting this week Teapot Prof went so far off the rails, I don’t even know what to do.

    Because of a quirk of how some of our funding works, we are on a reimbursement basis for about 1/3 of our funding meaning we spend the money and then invoice and then get paid. Major Funder pays 60 – 120 days behind (because they can), and the inflow/outflow doesn’t match on our financials. We have dozens of funding sources with different fiscal years and it’s complicated but not so much so that someone with a friggin’ Ph.D. couldn’t figure out, right?

    So at this week’s board meeting, Teapot Prof noticed that Major Funder hadn’t paid us in a bit (fiscal year ended June 30, awaiting their year end close out payments) and he dropped the bomb:

    So … how many staff members are you laying off? And then went through, by name, all of the staff members with his unsolicited opinion about their worth to the Nonprofity Teapot Empire.

    I’ll admit that I was gobsmacked and sputtered for a bit until I pulled the conversation back on track with a “I think it’s far too premature for this discussion considering that we have (an entire year’s budget in a reserve account), six Teapot Grants awaiting approval and we were told that Major Funder is cutting our check(s) next week.” All of this was discussed in our Exec Comm the week before and shared via email.

    So how the heck do I either fire this guy from our Board, get him to have a better understanding of how our financials work or learn to enter a fugue state whenever he starts yammering?

    TL:DR I have a board member who is constantly derailing board meetings because he’s willfully ignorant about how our organization operates despite multiple attempts to get him up to speed in a way that’s respectful and private.

    1. Ask a Manager* Post author

      You probably need another board member to address this with him, and to point out that it’s not working to spend huge amounts of meeting time on questions that were answered in the documents sent over before the meeting. Is there a board chair? That’s the best person to address it with him and intervene if it starts up again at another meeting.

      1. GlamNonprofitSquirrel*

        Totally failed to add that I addressed with our board chair who thinks that we should “try harder” to meet with him before the board meetings because he’s “such a good guy”. I’m used to difficult boards but I didn’t realize that this one was going to be so godawful.

        I’m going to have to rally a few other board members to help me out. Thanks! :)

        1. BRR*

          You have a volunteer who needs to be fired and what sounds like an oblivious chair. If a consortium of board members can’t make him open his eyes you’re SOL.

          Sorry to be so blunt.

        2. Development professional*

          I get that you’re frustrated, and I’ve been on a board with a guy like that. But maybe she has a point. You say you make a “monthly offer” to go him to discuss financials. Are you following up? Are you suggesting a specific day and time? Could you call him to schedule instead of emailing? Could you set up the next month’s review session with him in person before he leaves the board meeting? Your board chair might be right. You might need to try harder to get on his calendar, because it’s clearly in your self interest. He’s making you look bad in these meetings. That’s ultimately reflecting on you, not him, as evidenced by your board chair’s reactions.

    2. Ashley the Nonprofit Exec*

      I am sorry you have a derailing board member! It happens. I’d say about one is 20 is like this. The other commenters are right. And that’s if you screen carefully. Either your board chair needs to take charge here and stop letting him derail the meeting, or he needs to be asked to leave. If your board chair knows how to handle it, great, if not, suggest to her that she try any/all of the following:
      Tell him that the board needs to get through a lot of thigns during the meetings, and will only be able to spend x minutes on the finances. Other questions need to be asked […]
      Tell him that he seems unhappy on the board and uncomfortable with the way that the organization has decided to manage the finances and ask if it still feels like a good fit, considering the reality of reimbursement grants (I feel your pain here).

      That said – if your board chair won’t do it and you can’t enlist another board member to do it, do it yourself. When you are a new ED, this is scary and feels like a risk. It might actually be a risk. But do it. You are the leader. The board is your boss, but you are still the leader. Take charge, and your board will become easier to work with and less adversarial.

    3. Observer*

      Some good ideas here. Also, at least in bigger cities, there are some good resources to help non-profits with things like board development. Boards that have derailing members are not unique, so if such an entity exists in your area, they might be able to help you.

  133. Noah*

    So, I recently (in June) changed jobs and moved to a new company and city. I was recently told I can hire an assistant. Would it be wrong to reach out to my old admin assistant and ask if he would be interested? He still works for my former company, and as far as I know is happy there. The new position would require a move to the new city, but I have received approval to offer relocation assistance. Thoughts?

    1. fposte*

      Go for it. Best way to get somebody you like, if you already know you work well with that person.

      Make it clear you’re always happy to be her reference in future if she turns you down and you understand she might not want to move, but you’d really love to work with her again. Hard to be anything but flattered by that.

        1. fposte*

          I didn’t even bother to try a reply upthread after your excellent summation of the rogue board member situation :-).

  134. No Fault Found*

    I’d like to reach out to the BAs and the people who work with BAs for some advice.

    My previous job was in a family company (not my family). I worked my way up to a management position. After a number of years I was able to move from management (which I really didn’t like) into a business analysis role.

    This was the first time that the company had anyone in the role. I went from writing some of the specs for our in house development to all of them. I also took over all testing as well as a lot of the in house training. I redesigned processes, wrote reports and manuals, etc.

    This all sounds good right? However my strength was my familiarity with the company, its people, its processes, its history and being able to predict courses of action on the basis of this. I didn’t do well because I have strong BA skills. My BAs skills aren’t strong. I promise this isn’t imposter syndrome. Apart from a few big projects I didn’t have to do much requirements gathering as I was the expert on the systems and processes. I never had to do user stories or use cases. My flow charts were at a basic level (all that was required) so I don’t have skills with UML or BPMN. My focus was on getting things done (or fixing the problem) rather than getting them done to a professional standard.

    I’m in a new role now which I got through who I know not what I know. There’s no other BA in the company but I have had some dealings with others in other companies. It’s reinforcing the fact that I don’t really talk the talk or walk the walk.

    I know I should have taken the time to do training to get skills in my previous role. Unfortunately I was really burnt out (high stress role and it was very difficult to get leave approved). So now that I’m less burnt out and have a bit more time I have two major things to work on: improving my skills and thereby increasing my confidence.

    I’m really looking for guidance on getting started. What are the core skills a non technical BA should have? UML vs BPMN? How do you motivate yourself to read through the BABOK? What are the major pitfalls I should avoid? Would your advice be different if you knew I was a task focused introvert who also happens to be shy?

  135. Anon Accountant*

    Last Friday I posted about our receptionist. Unfortunately my office is near the front and often she isn’t at the front desk when clients walk in but I’ll hear the door chime so I’ll walk out to greet them. This gets annoying and hurts productivity. The bosses won’t do anything about this but something magical happened today. One boss that knew I was fed up with “Jane” and finally approved letting me move into an available empty office.

    So now I’ll be a hallway away from her and there isn’t anyone else that will be sitting close enough to the door to get the door when she isn’t at her desk for extended periods of time. She will now have to ask someone to cover the front for her because she can’t just assume I’ll get clients that have walked in. This will also reign in the issue of she walking away to stand in people’s doorways and stare at them when they’re on the phone to tell them they have another call.

    Today I told her this is my last day at my current office and where I’d be relocating. She got upset at this news. She has a habit of walking away multiple times per day and often for silly reasons such as to go and chat with other staff for a long period of time. I’ve been smiling all day at such a great resolution.

    1. Artemesia*

      We await the next Jane report as someone like this is like water — they always find a way to seep where it will do the most damage.

    2. Myrin*

      Unrelated to Jane – who sounds horrible, ugh – but if I recall correctly you wanted to tell us about one of your coworkers’ “synonym” for “wring his neck”; I’ve been dying to know what it is!

  136. Raia*

    I am a recent grad, applying for administrative office jobs. My references right now are the manager, mentor of my internship, and a trustee, all from my current office job. Is that weird? Other than them, I would use professors as references, or my managers when I was a server. They would all be pretty good references. Who should I go with?

    1. Apollo Warbucks*

      The references you are using sound perfect to me, they can speak to your current work and its more likely to be better placed to tell hiring managers about more relevant skills, serving and beign a studen are very different in nature to office work so those references aren’t so useful in my opinion.

    2. Ashley the Nonprofit Exec*

      I think that’s fine, but you can always point this out and ask the employer. Personally, I’d like to talk with more than one past supervisor (from a different place), even if the job wasn’t relevant.

      1. Ashley the Nonprofit Exec*

        I should add that I know that this is my own preference and I would just ask you to provide a supervisor from an additional job – it wouldn’t bother me if you didn’t do it in the first place.

  137. Regina*

    I know this has been asked before, but what are some strategies to assess work/life balance during an interview? Is it a bad idea to ever say your previous job burned you out, and that you need a change from that, but that you’re still a hard worker? That is my situation, and I don’t want to get into another one like it. I am gun-shy, because my current company misrepresented their working hours to me, even when I asked (I turned them down the first time I was offered, my now-boss reassured me, and then I found myself working 50-80 hours weeks).

    So, I need some strategies for how to assess the next time. I know ideally, you speak to your networking contacts within the company already. What if you don’t ask that?

    I’m fine if they don’t consider me because they really want someone working 80 hours weeks. But, if they are a 40 hour/week company, I don’t want them to drop me because they think I’m a slacker. It’s a fine line; not sure how to address?

    1. WLE*

      I’ve brought this up when the interviewer asks me why I’m leaving my current (or previous) position. I explain that I’m pursuing a position that would offer a better work life balance because although I enjoyed my job, I found myself working around the clock even on PTO and holidays. If the interviewer doesn’t jump into how their company would offer better hours, I ask “Do you think your company would offer the work/life balance that I am seeking?”

    2. Colette*

      Some questions you can ask (although probably not all at once):
      – what does a typical day look like in this job?
      – how often do people in this role work overtime?
      – are there regular busy periods? How often do they typically happen?

    4. voluptuousfire*

      “What are the expected hours?” Expected vs. actual can be two vastly different things.

  138. Beezus*

    Does anyone else ever write lengthy posts about problems and wind up sorting out the problem in their own heads as they write, and never end up posting?

    I wrote a long rant about how my coworker is over-the-top rude and inconsiderate about taking vacation time that I’m covering for, and how I needed to talk to our manager about it. In the course of writing, I realized our manager already knows about the things he really needs to know about, I’m doing what I should be doing, and the rest is just boorish behavior that doesn’t reflect on me and that I can’t do anything about, so I just need to trust my manager to handle it and stop letting it get to me. And since venting really isn’t in the spirit of not letting it get to me, it doesn’t make sense to do that either.

    It’s kind of gratifying to take something that’s been buzzing around in my head all week, though, and sort it into those piles – stuff I need to escalate, stuff I can handle myself, and stuff I need to shake off. That last pile, though….grrrrr….

    1. BRR*

      I do something similar by talking it out. Which sucks for everybody around me because I tried just doing it by myself but I really need to waste another person’s time I guess.

    2. AFT123*

      Yes, all the time, ha! Or I start off an email to Alison and by the time I’ve edited once or twice, I no longer feel the need to send it in.

    3. Nonniemoose*

      That’s what I use my online journal for! I close all the posts so that only I can see them and let it rip with my worries of whatever is going on (at work, in my persona life, whatever), and then usually I can come up with a strategy by the ending. Sometimes just venting really does help. I’m glad that you were able to solve your own problem!

    4. InterviewFreeZone*

      Yes. Or I write it out and I realize that I’m completely overreacting to whatever the issue is and it’s not worth posting.

    5. Argh!*

      Writing things out is a really good way to change from emotional to rational reacting, otherwise known as talking yourself down.

  139. Jessica*

    I’m just here to drop an “Alison is a wizard” comment, because I got hired this week at my first post-college job thanks to her advice! I was more comfortable in my interviews than I’d ever been and the people interviewing me got back to me MUCH faster than they said they were going to, I think in part because I was able to represent myself as a very strong candidate.

  140. InterviewFreeZone*

    I went from interview free, to a few interviews, to lots of things popping up!

    This week I had a first interview for a position that asked for my salary history, but apparently didn’t review it before inviting me in. The job pays a little less than what I currently make and that would be the top of the range available for the title. Given that their benefits are great and the people so far seem really amazing, it could work. I was told at the start of the interview that this would be like a good 3-4 week process with a mid to late October start date for the candidate chosen. I really hit it off with the interviewer and it really got me excited about the role.

    Literally the next day a really unique opportunity popped up, I applied, and immediately heard back. I have a first round for that on Monday. I’m also in a much longer process that I don’t expect to hear back from on 3rd rounds for another 1-2 weeks.

    Then all of a sudden, the first job wants to bring me back for 3 final interviews by Tuesday. Ahhh! I was silently praying that if I moved forward with more than one of these positions that the timelines would match up so I don’t end up with one offer and not sure about where I stand with the others. I’ve never been interviewing for more than one job at a time. I know I should be thankful and that it’s very, very possible I don’t get any of these jobs, but suddenly I’m super anxious.

    1. Sara*

      I had a similar situation a couple weeks ago! Long story sort, Employer A was my less-desired position but moved more quickly through the hiring process; Employer B verbally offered me a position much more in line with areas I wanted to grow in but had lots of red tape to contend with before it could be made official. (I didn’t feel comfortable accepting a position without something in writing.) I ended up getting the offer from Employer A first and called Employer B to find out if they could cut through some of the red tape…and they delivered! I had the offer from Employer B a few hours later and was able to decline Employer A with confidence that I wasn’t making a huge mistake.

      I was also very, very anxious about this! I almost cried (not in a good way) when Employer A offered me the job, because I was worried that I was going to end up either regretting choosing Employer A over Employer B or worse, end up with no job if I turned down Employer A and then Employer B fell through. (I know now that it’s actually not totally uncommon for things to fall through with Employer B, so I’m really glad my now-boss was so understanding when I called her with my dilemma!)

    2. W.*

      Yay! Just do everything step by step, it might feel really scary, but at the moment everything’s changeable so don’t stress until the event is actually upon you (ie prepare for the interview not the potential for fielding lots of job offers or having one pop up before the one you really want.) Deal with it as it comes (hard to do I know.)

      1. InterviewFreeZone*

        Thank you, W. and Sara!

        The worst part of the anxiety for me is that I feel bad that Job A might offer me the job and I might turn it down. Oddly I’d feel guilty about that, like they wasted time on me. But it’s a really good job and I am interested…just unsure.

  141. Cath in Canada*

    Two of my friends have just applied to join my current team. Luckily, we have two positions open (one permanent and one 18 month temp) so I could recommend them both to the team lead without feeling weird about it! I knew one of them was looking, so I sent her the ad; the other one contacted me after seeing the ad on her own. I’ve worked with the latter person, years ago (although not in the same team) and I know that she would be AWESOME. I only know the other one socially, but we talk about work quite a bit (we’re in the same field) and I definitely get the sense that she’s very motivated and organised and would be a good fit. Fingers crossed that we get to hire one or both of them!

  142. Malissa*

    I am officially giving up on last minute interviews. Way too much stress, not enough time to prepare, and it never works out anyway.
    I got called last Thursday by a recruiter I had previously worked with to go to an interview that afternoon. I should have shown up in my jeans. 10 minutes into that interview and it was clear I was way over what they needed and I got the side eye when I stated my salary expectations. Heard back on Saturday that it was a no-go. I think I was sent in to teach them a lesson. If they want the sun, the stars and the moon they would have to pay for it.
    Got called that same day to do an interview on Monday that involved a 10 minute power-point presentation. Got called one hour after the interview and was turned down.
    At least they are all getting back to me know. That’s refreshing.
    Okay I feel better know that I typed this out. ;)

    1. InterviewFreeZone*

      I hear you. Interviewing is so exhausting and it’s frustrating when you feel like the employer hasn’t prepared nearly as much as you have.

    2. W.*

      Agreed – it’s a bad sign also – they’re unorganized, they haven’t thought this through, they’re inconsiderate, there’s not enough time to prepare.
      And inevitably you do all that rushing and you don’t get the job…

    3. Mimmy*

      Oh I very much dislike last-minute interviews. I never do them because I can’t drive, and need at least a couple of days to figure out transportation (unless I know the area very well). It’s why I don’t do temp agencies either.

  143. Copyright/IP help?*

    Way late to the party, but here goes – does anyone with good copyright/intellectual property/Creative Commons License knowledge want to help a fellow AAMer out? The situation isn’t terribly complex, but requires more explanation than I care to put on a public forum. If this is your area you can contact me at vibrant621 at gmail dot com. Thanks!

  144. JAL*

    How do you deal with a job that is totally burning you out while you are job searching in an area with a really bad job market? I’ve been looking for a month and while I’ve gotten a few interviews, I haven’t been able to land a job. My current job is completely stressing me out (It’s exasperating my preexisting anxiety disorder). I cannot afford to quit my current job until I find a new one.

    1. Malissa*

      You meet me at the local bar?
      Suck it up an put in another application, when you finally see an opening.
      Also know that you aren’t alone.

    2. Nonniemoose*

      You mentioned that you have an anxiety disorder. Are you already taking medication/can it be adjusted/have you considered medication? It might help take the edge off.

      A month is not a long time to be looking, so don’t be disheartened yet. That’s actually a pretty good track record, to be honest. I wish I had your luck. I’ve been looking for exactly a year!

      1. JAL*

        I just had my meds adjusted last week. I’m thinking part of this could be just my body adjusting to the change as well. It feels good venting about it here though. I feel like I’m annoying my boyfriend and my family and friends by bringing it up.

    3. W.*

      Anyway you can talk to manager at existing job and say you’re feeling close-to burn out, or you’ve had a medical flare up and need some help?
      Or could you take some vacation to decompress?
      Or ramp up me-time, friends/family, relaxation time?
      And like Malissa said know you’re not alone – and up thread is a person who went thru a series of challenging situations but has just come out on the bright side- it happens! (But don’t suck it up – get help from whoever you can and talk to people (not necessarily coworkers/managers) about how you’re feeling.

      1. JAL*

        I wish I had vacation time right now. My job offers the worst benefits package in the world which is probably part of the reason it’s been stressful. I just feel like they don’t value their employees here. I have another question that I’m going to start a new thread though and you might be able to see why it’s so stressful.

      2. JAL*

        I work as a quality assurance agent for a third party vendor that does surveys for national homeowners insurance companies. My duty is to go through the forms for an insurance company and make sure there are no errors on them, but of course being a human myself, I’m going to also make errors.

        We get feedback every 2 weeks. Throughout the course of 2 weeks, I process between 150-200 cases. The past 2 weeks, I had 4 pretty minor errors out of those 150-200, but I got an email saying I need to make less errors and improve my quality .

        Is it just me or is this super ridiculous?

        1. W.*

          Not just you… Had similar experience where I thought they were joking as my error rate was so small and things they deemed errors hadn’t previously been brought to my attention and an outsider wouldn’t have seen it as an error…
          But they got rid of me, so… (Ridiculous nit picking may be a warning – or just ridiculous nit picking.)
          Can you ask about the four errors? I think fposte upthread talked about discussing with a manager what an acceptable error rate was – or what they’d like to see . They’d obs like to see 0 but with the number of applications coming through… I’d try and talk to the manager about it if you can

  145. _ism_*

    Hi it’s me I’m here to complain again ;) I posted in last week’s open thread in a moment of confusion last night, before today’s actually existed. If you want my incoherent rant version, read that :)

    Anyway I want to complain/get help about my micromanaging and/or control freak boss. I don’t do any personal stuff AT ALL in the office so it’s all in response to my work.

    Short list of symptoms:
    She interrupts absolutely anything I start to tell or ask her before I can even explain.
    She will start talking over my phone conversations so I cannot hear the other party.
    She will sometimes grab the phone out of my hand.
    She will essentially dictate emails for me to write, standing over my shoulder.
    Sometimes she will grab the mouse and keyboard out of my hands and practically pushes me aside now that I have a rolling chair!
    She will confirm every single fact or figure or procedural step if I am trying to present completed, routine work to her.
    She requires me to get her approval for absolutely any contact to the corporate office. Then she scolds me for not taking the initiative to respond to corporate requests myself when she’s too busy or behind on her email.
    If I present a work plan for her approval or just to make her aware of my next step, more often than not she will ask me to come to her office and sit there and watch while she does it all herself. On paper. By hand. With constant interruptions. I literally have to sit on my hands and not and smile. She won’t let me go until “we” have wasted an hour or more on something that would have taken me ten minutes. And it doesn’t matter, because if I had done it myself, she’d learn about it and she’d call me in to waste an hour showing and telling her exactly what I did. What makes it worse is during these “sessions” she often can’t even follow along with my computer use. I type fast, I switch windows fast, I use a ton of keyboard shortcuts and commands, and my boss gets crazed if I don’t “review” at her speed. I just don’t understand.

    It’s very strange, because when she’s NOT in the office, or days behind in her emails, she does allow me plenty of autonomy. If an issue is resolved before she even knows it happened, I can get away with taking care of it myself. She relies on me to stand in for all these routine duties I’ve been doing for over a year now. When she’s on vacation, I get good feedback from her about how I handled things.

    But when she IS in the office, or worse, within earshot of my desk, she’s all over whatever I’m in the middle of, requesting status updates, facts and figures, etc (which I’ve usually ALREADY summarized nicely for her in an email, which I do for two reasons: to cover my ass and to give her records she can easily search her massive inbox for key terms). I don’t think it’s because she doesn’t trust me… I don’t know what the problem really is.

    1. Colette*

      Well, reviewing at her speed is important – I’m with her on that. But the rest of it is excessive. Have you asked her how you’re doing and what she’d like you to do differently overall?

      1. _ism_*

        Every so often we have long talks where it’s all about how I’m doing and what she’d like me to differently. I get generally good overall feedback, but anything specific seems to turn into A Thing. It’s bizarre. I’m told I’m indispensable, even.

        1. Colette*

          I’m inclined to agree that this is some form of anxiety, but that’s not a solution. You could try asking something like “when I let you know what my expected next steps are, it seems like I’m going in a direction you don’t agree with. How can we stay in sync?” Or even suggesting regular meetings to talk about updates to avoid the random time sink that’s happening now.

          1. _ism_*

            I think so, I just wish I knew the source of her anxiety so I could think of concrete steps to ease her mind. But this company is not very transparent in communication across levels, I’ve learned. I suspect there’s something, probably having to do with money, being pushed on her by the corporate office but she’s not at liberty (or knows better than) to discuss it with me. I mean, it’s business, of course it’s got to be something like that.

            Today I let her know what my expected next steps were, she kind of ignored/tuned out the “technical” part, and wanted to sit and watch me sort and collate papers. I said I already had it all in a spreadsheet and if I could use that I could get it done faster. This is about when she threw up her hands, told me fine do it your way, but you’re solely responsible. And then did not communicate what “solely responsible” really means. If I make mistakes, I know how to correct them without involving her. I completed the task no differently than normal, so I’m not sure what extra responsibility I even have now.

    2. Argh!*

      Perhaps she’s just anxious about deadlines or her boss coming down on her. Don’t take it personally. Remind her that you have everything under control and try to be calm. If there’s a project with a lot of moving parts, try to negotiate mini-deadlines for those moving parts so she will have some confidence that everything is moving along at the correct pace.

      I have become a micromanager due to supervising someone who does not have self-management skills. If you have proven during her absences that you do have those skills, you don’t need that level of attention and you should remind her that she can trust you.

      1. _ism_*

        Heh, if I said “I have everything under control,” she’d spend the entire morning “reviewing” with me. It’s like anything I say, do, or present sets off alarms.

        I have developed a lot of habits to try and “overmine” her, as I call it (opposite of undermining her). The way our daily work is, mini-deadlines are already built in. I/we are seeing an entire line of production from unloading imported goods, assembling orders in the factory, to packing, to the truck driving away with it, plus a lot of support for the corporate office, who handles the money and who is on our backs constantly regarding timelines. Things change by the hour! She is the general manager over all. I’m helping her with that, PLUS handling the same procedure at several remote facilities that we contract out.

        The problem is that even though I know she always expects updates and/or summaries because anything can go wrong at any time… I seem to get punished for giving them to her. I email it to her so she can see later or look for the relevant info without combing through the stacks of papers everywhere in her office. I tell her by phone or in person if it’s time sensitive and requires her decision. If she wants something, she interrupts me (which I am learning to handle in this environment) but no matter how I answer, she doesn’t take my word for it. I’m so frustrated because of the good feedback I do get when there are times she isn’t focusing on me.

        1. _ism_*

          It’s not just me, but it’s mostly me. I should add that. She will interrupt her focus on me when someone else pages her for something unrelated, and spend a long time “reviewing” or having them basically brief her on something, and only then will she turn back to the person she was speaking with first. She does this to everyone. It’s crazymaking. I call her my LIFO boss (last in, first out).

          1. Argh!*

            Do you have cloud storage? Or can you use google docs? If you can set up something that automatically updates progress, that she could see, would that help her be less anxious?

      1. _ism_*

        I have what I think may be good news, but there’s now also an ominous threat looming over my head.

        I did days of work for an order that got cancelled, which means everything I do with orders was all for naught. Fortunately I keep spreadsheets with every single bit of info for every order. My boss, and other senior people at my company, prefer to rely on hard copies of everything covered in scribbbles. Sorting through categories of different stacks of paper and all their markings is a nightmare to me, so I keep all the information digitally to refer to and sort in a certain way at the click of a mouse.

        Today we got to restart on it and I got very agitated when she seemed to expct me to be using her One Paper at a Time method of analyzing data. She threw up her hands and said fine, you do it your way, and you get it done TONIGHT, and you take FULL responsibility for it. (Whatever that means. I don’t actually know, besides what I’m already responsible for, which is getting orders sorted, processed, and shipped on time.)

        So yeah. She seemed not angry in the end but I still feel ominous.

        1. _ism_*

          Also next year we’re getting a computer system that will be able to do this all for us, as opposed to the 25 year old software we currently use and that I spend a lot of time copying and pasting from because it doesn’t do reporting. I am the human report generator.

  146. JAL*

    I work as a quality assurance agent for a third party vendor that does surveys for national homeowners insurance companies. My duty is to go through the forms for an insurance company and make sure there are no errors on them, but of course being a human myself, I’m going to also make errors.

    We get feedback every 2 weeks. Throughout the course of 2 weeks, I process between 150-200 cases. The past 2 weeks, I had 4 pretty minor errors out of those 150-200, but I got an email saying I need to make less errors and improve my quality .

    Is it just me or is this super ridiculous?

    1. Ashley the Nonprofit Exec*

      It’s so hard to know what’s normal in another field. So this means that about 2% of your items have errors. If you were my bookkeeeper and I found errors in 2% of the entries you made, I would feel like that was a lot and that the books were full of errors. I guess it depends on how important the errors were – were they spelling errors, or something that would cause the system to spit this stuff back out? The company may have a standard error rate they are using – could you ask about it?

    2. fposte*

      Sure sounds like a decent rate of accuracy, but it depends. Do you know what their target rate is and how many employees achieve it? If they regularly have people who make half as many errors, then it’s not ridiculous for them to want you to do the same; on the other hand, if nobody ever rises above the level you’re at, this is just boilerplate and I wouldn’t worry about it.

      1. Argh!*

        …wait…. so they have someone check behind you for errors too? Doesn’t that mean they acknowledge that even the best second pair of eyes will have a few errors?

    4. Mimmy*

      It depends. As a data entry clerk at a biomedical company years ago, my job was to enter data for eventual product labeling. Because the information had to be precise–measurements, expiry dates, etc–the tolerance for error was pretty much zero, so a 2% error rate at that job would probably be considered unacceptable. There were lots of checkpoints before anything was shipped out and, IIRC, my department (or at least the data clerks? I forget) would get written up if an item with ANY incorrect information makes it all the way to the QA department before being caught. Our manager was always on our behinds to keep errors from getting past our department. Not. Fun.

  147. gsa*

    Use of the word “that”, in correspondence?

    I edit, check my work, before I send an email. I commented about this in the proofing reading thread.

    I just typed a work email and when editing I dinged the “that”. It was easily correctable with a comma. Sometimes the deletion of the “that” means I have to re-write entire sentences, oh the horror… :D

    I am looking for some guidance. I have not asked “grammar girl”, and yes I have read this site long enough to know AAM’s opionion about the use of that word, when applied to adults.

    a.

    1. fposte*

      Do you mean “I’m happy that you’re happy” vs. “I’m happy you’re happy”? Matter of taste and in-house style rather than right or wrong.

    2. Beezus*

      I avoid unnecessary use of the words that and which when I’m trying to turn out polished writing. I also edit for expletive construction (it is, there are). I find that my writing is clearer and more concise when I revise it to avoid those pitfalls. I agree with fposte, though, that they’re not actually incorrect.

      1. W.*

        Sorry I found this funny you edit for expletive construction?
        Think you mean explicit? Would love to work at the place that edits for expletives :)

        1. W.*

          Never mind seems less common interpretation is ‘filler’ words (I don’t work in editing) but still like my first interpretation :)

  148. Argh!*

    Well, I’m finishing my work week by fixing an error made by my error-prone supervisee. I had specifically asked/told him to check for errors on this project. Not only does he not think that it’s necessary to pro-actively check for errors, when they do occur he acts like some supernatural force made them and not him. He will never improve his performance until he takes responsibility for his errors but he seems obstinate about not wanting to (or needing to?) improve.

    A coworker at a lower level than him one day asked me if I feel like I’m his Mommy. I really wanted to say YES! but I had to be managerial and just said, I’m supervising and this is the kind of thing supervisors do. Well, yes, that’s true, but sometimes supervisors have to do it more for some people. He procrastinates, screws around whenever I’m not around (which is a lot of the time), and then does a rushed, half-assed job to meet his deadline. And if he doesn’t meet the deadline (happens often) he always has excuses and lies about why he just couldn’t do it. It’s never his fault. Never his responsibility.

    Oh, and he’s over 40. He’s not a kid.

    And my boss won’t let me fire him. It’s my fault if he messes up and she wants me to micromanage and check his work (not have him check it himself), while I’m trying to coach him and help him learn to manage himself. SO … I get downgraded for him not meeting expectations, and then when I do micromanage I get downgraded for my lack of productivity because micromanaging one screw-up takes up a LOT of time!

    (this is why I meditate)

  149. Gingerbread*

    Who do you add to your connections on LinkedIn? Do you only add people you’ve met in person? Is it okay to add customers/clients you’ve only “met” via email? If you meet someone new, do you look for them on LinkedIn or would that be weird?

    1. AvonLady Barksdale*

      Facebook for me is all people I’ve met in person, with about two exceptions. LinkedIn is much broader. Often vendors of mine will connect with me and I’ll accept. I will not accept total strangers, but I will definitely accept the account manager from a company we use. If I meet someone new in a business context, then yes, I will add them on LinkedIn, but only if they’re in a similar or adjacent field.

  150. stellanor*

    I just found out I might be getting laid off before the end of the year. My team is being dissolved and people above me are strongly encouraging me to start applying for jobs both internally and externally.

    There’s an internal job open that I think I’d do well in but is a bit of a stretch for me. My boss suggested I email the hiring manager and ask about it, but I have no earthly idea what to write. What do you say in an email like that?

    1. stellanor*

      Oh, also, I was contacted by a recruiter a few weeks ago before I knew any of this was going down, and told her I wasn’t planning on changing jobs at the moment but described my interests and said I’d be interested in hearing about jobs that were a good fit… would it be worth emailing again and explaining that I AM now seriously considering changing jobs? And if so would it be worth explaining why? :/

    2. W.*

      Can you ask your boss what they think you should say? Or whether they could reach out to the hiring manager and recommend you for the job?
      Otherwise could you reach out and ask if you could have an informal chat about the role?

    3. Artemesia*

      Your boss that recommended you apply should call and make the suggestion to the other manager with you then following up if he gets any encouragement. If he doesn’t or won’t, then I’d reach out with the note that your manager brought this opportunity to your attention.

    4. Apollo Warbucks*

      I saw a job advertised internally that looked awesome but was a complete stretch, I went to the manager and said “This jobs looks really interesting, I known its outside my skill set but I’m keen to learn, but I don’t want to waste your time or mine applying if fou wouldn’t be able to give me the job”

      I applied but, the job got filled externally, but a month later he came back to me and offered a more junior role, in his team.

      Just ask the guy to meet for coffee to talk more about the role, see if you can do some research before hand to find out the weakest areas and what you can do to mitigate them.

  151. Savannah*

    So this is late for the open thread but my boyfriend and I just got into an argument about this. He works at a for-profit company and I work at a nonprofit. We both travel internationally for work. He is going to Malaysia for a week in October and I just got news I’m going to Vietnam the same week. I am excited because I used to live in Bangkok and have been trying to figure out how to get over there for cheap. I want us to meet up after our work trips and spend a week in Bangkok. This way the largest cost, the flights, will be mostly, if not all, covered by our companies. We both have ample vacation time but boyfriend thinks it’s not ok to ask for the company to pay for our vacation. I’m arguing that they have to send us back anyway and this is something people in my company do often. If there is a price difference in flights, we would have to cover it and also both fly back out of the city we flew into. My boyfriend can’t speak to his company policy on this but thinks they would frown on it. Is this a cultural work difference or is one of us more correct than the other?

    1. AFT123*

      I don’t know anything about non-profit, but in reading this column for years and years, I think it’s pretty standard to just pay the difference if you fly back at a later time and there is an increase in cost. I think it’s totally reasonable. Unless he has no PTO or something.

      1. Ashley the Nonprofit Exec*

        Totally a reasonable request, nonprofit or not. Just pay the difference. And obviously if this causes you to incur any other additional expenses at all (extra bags, more meals) pay for those too.

    3. Artemesia*

      I have done this many times including last year when I did a speech in Hawaii. Usually taking more time actually makes the flight cost less. The general rule is that you pay any increased cost if there is one over their basic round trip cost. My son the first 3 years he worked for a for profit company had international trips each summer and added a week vacation onto each of them. This is such a common thing to do.

      It doesn’t cost the company anything to do this; if taking the vacation is possible at that time then this is an obviously great idea and no one will bat an eye. It is an oddly puritanical (and unnecessarily puritanical ) response on his part that this is somehow unethical. I’ll bet all the top management of the company do this all the time.

    4. W.*

      This is pretty common – it’s not costing the company anything you’re just utilising the decrease in costs for you. Seems like you’ll miss out on a great opportunity if you don’t go.
      Could his hesitancy be something else?
      Perhaps he doesn’t like traveling? Or he’s not doing well in his job so this us making him feel anxious? Or even with decreased costs it’s still too much money?
      How long have you guys been dating – booking an international vacation with each other x amount of time in the future might be too big a commitment for him. (Or he’s just being silly.)

      1. Savannah*

        Thanks for the reply. We’ve been dating for 2 years and moved in together last month. He is doing really well at work and just got a 10k promotion about 3 months ago so I’m not sure where the hesitancy comes from. I’ve traveled and lived abroad a lot where he has just recently been able to leave the U.S.worh his work trips. Prior to this job was working in more hourly customer service jobs so I think he just doesn’t know that it’s not crazy to ask about it. Seems like from the comments my request is pretty reasonable.

    5. Apollo Warbucks*

      There’s no harm in asking assuming there’s no urgent work that means either of you need to be back in the office right after the work trip.

      1. Artemesia*

        He just matter of factly schedule vacation for the week after the business trip; no one will bat an eye. IF vacation cannot be taken at that time for some business reason, then he won’t be able to do it, but if it is otherwise an acceptable time, there is no reason to make any fuss about it at all. It is totally ordinary and common to do this and to assure that there is not added cost to the employer. When I did this as an add on to my Hawaii consulting trip, it actually ended up costing them less than the round trip if I had returned right away because it took me over a Saturday. So I got an Hawaiian vacation for me and my husband and they saved a couple of hundred dollars on the air fare.

  152. GPA Anon*

    I’d love to get people’s thoughts on a finer resume detail. I graduated from a small, relatively highly ranked but unknown university last May with a 3.36 GPA. I’m not particularly upset about that- I got a lot out of college besides grades, had a few mitigating circumstances, etc, and know my work ethic and intelligence are way more than that GPA may imply. I’ve been putting it on my resume because I’ve been told that if you don’t when you’re fresh out of college, employers will assume it was below a 3.0 or something and toss you out of the running.

    But I’ve seen advice on here that contradicts that (perhaps, for people with more experience than me)? I have about a year and a half of administrative experience, and I’m not sure if that’s considered “enough” to toss your GPA, which I fear may be hindering my job search…

    1. Ask a Manager* Post author

      I have a post coming on this in the next week, but the quick answer is most employers don’t expect to see your GPA on your resume, with the exception of a few specific fields (like law). 3.7 or higher, put it on for a few years after graduation; lower than that, leave it off.

      1. R*

        Actually on this note: if you’re still at university and applying for internships/graduate roles, should education go first or after work experience? I’ve always always put work experience first but I just had a careers adviser tell me that I should put my education (degree, high school) first. Her reasoning was that recruiters want to tick off what they’re looking for, e.g. ‘are they doing the degree we want’, ‘do they have experience’.

        1. Ashley the Nonprofit Exec*

          If your work experience is relevant, put it first. If all your work experience is unrelated to the career you are looking for, then I would put your education first. If both are related I’m not sure it matters.

        2. Ask a Manager* Post author

          Schools always tell people to put school first, which I suspect is a reflection of self-importance. I agree with Ashley on this.

          (Also, that person’s reasoning is bizarre; recruiters are perfectly capable of “ticking off” things in different orders.)

          1. R*

            Thanks! My work experience is super relevant – it’s one of the places I’d be applying to as a graduate (I’m there as an intern) so I wasn’t entirely sure why she wanted my lackluster GPA ahead of Well Known Teapot Company.

    3. afiendishthingy*

      The positions I supervise are often filled by college students or recent grads. Personally I couldn’t care less if an applicant had 3.3 vs. a 3.8, which is ironic because as an undergrad I was pretty certain the world would end if I got a C. I can think of a few occasions where I’ve heard coworkers saying of applicants “Well she graduated with a 3.8, she must be smart,” and I think those were all applicants who were pretty unimpressive otherwise but the coworkers wanted to hire them. A very low GPA would throw up red flags for me, but partly because I would question the judgment of someone listing a 2.7 GPA on their resume. I wouldn’t notice if someone didn’t list their GPA. Your application materials tell me if you can put together coherent written sentences and follow directions, an interview tells me about your social and communication skills, and both should tell me if you have the experience and temperament to be successful in a given position.

    4. Clever Name*

      I took my gap off my resume a while back, but I kept cum laude on there. I have a science degree, and I think it’s a real achievement to graduate with honors in a science. Am I just kidding myself? Do I look like a pompous ass?

  153. Honeybee*

    End of the first week of the new job! So far, I LOVE it. My new coworkers are all really nice and the group seems relatively close-knit; they had some morale events scheduled for the first week I was here (coincidentally) and so I got to meet people in a more relaxed setting, too. Everyone is super ready to help me and explain things to me, and I’m getting to work on some cool projects already. My manager is super awesome – we’ve met every day this week for an hour and each day she explains something different about the company to me, or about my role. Also, my job has an actual onboarding/training program for new folks in my role – so no one expects me to jump in knowing everything (which I hear is a thing these days).

    I am having some trouble adjusting to the new time zone, though – I moved 3 hours earlier – and particularly trying to gauge when AAM’s posts are going up based on my new time, lol.

  154. LizB*

    A bunch of people have complimented my work this week, which is really nice — a stark contrast from my last job, where I got minimal feedback of any kind, and never out-of-the-blue positive feedback. Coworkers complimenting my organizational skills, praising my ideas, telling me I’m going to be a great addition to the program, superiors telling me I ask really good questions and the management team is really glad they brought me on… it’s really nice! And all kind of overwhelming. I have a sneaky fear that once they REALLY get to know me/the honeymoon period wears off, they’re not going to like me as much, but for now I’m loving everything we’re doing and excited to learn more. I actually really look forward to going to work in the morning! I haven’t felt like that in quite a while.

    1. Graciosa*

      Congratulations on finding a more congenial environment – and show your appreciation by adapting to the culture. This means learning to give appreciation as well as receiving it, and helping future newbies acclimate with your support. Remember how you feel at this moment so you can pass it along to someone else.

      Enjoy your new job and your new team. :-)

  155. Anon for this*

    I feel an increasing amount of distress around using my name and hearing my name used to refer to me. I’ve never liked it, always felt disconnected from it, but it’s getting to the point where I internally cringe when I hear it used. Honestly, the thought of going the rest of my life like this is making the rest of my life seem not worth living. I do plan to legally change my name and I have picked out a new name already that I’ve been using with friends/community outside of work for a number of years. I already respond better to the new name and think of that as “my name”.

    Here’s the work-related part. I spend most of my waking hours at work, and I hear my given name (the one I feel disconnected from) all day every day, as well as signing emails and responding to phone calls using a name that doesn’t feel like it’s really mine.

    So I have a two part question.

    1. How do I feel less disconnected from my name so that I can still stand it being used?

    2. How do I go about telling coworkers when I change the name? My chosen name is very different. It’s a total change. It also resembles a name of one of our former coworkers, which is awkward in its own right, although I was using the name before I ever met the coworker.

    I know this is kind of hard to answer. Thanks.

    1. Anon for this*

      I’ve thought about leaving my job right before the legal change is effective, then finding a new job, and telling them I was previously known as Oldname at my previous jobs, so that’s how they’ll know me.

      1. fposte*

        That seems like a lot to do if you weren’t already thinking about leaving the job. People change their last names all the time; I think you’re likely to get mild curiosity but not much more about the change of a first name.

        And if you’re absolutely sure you’re going to change your name, I don’t see the point of trying to become more attached to the one you’re using now. I would just ask to go by your new name and say that you’re going to get to the legal change when you get a chance. I also don’t think it matters that it’s kind of like a former co-worker’s name. Lots of people have names kind of like other people’s names. Even if some people do think that was what prompted you, so what? They don’t really need to know the details of your reasoning anyway.

        1. Anon for this*

          Thanks. I guess I should have mentioned that my coworkers have refused to call me by the new name until it’s “really” my name, i.e. until I get the legal change. My manager said, “I can keep calling you whatever I want.” So I’m not really sure how I could get them to call me by the new name.

          1. Graciosa*

            What’s inhibiting you from making the change legal?

            If this is bothering you as much as it seems to be, it sounds like this needs to be a priority.

            1. fposte*

              Agreed. Also, managers who won’t call you by your preferred name because it’s not legal yet will quite possibly not call you by that name even after it’s legal, so maybe that leaving idea has some merit.

            2. Anon for this*

              Nothing. It takes six months here and I just started the process. I’ll be out $400 by the end of it.

    2. asteramella*

      You don’t have to wait until you legally change your name to start using it socially and in your professional life. If it makes you that uncomfortable, don’t force yourself to suffer through hearing it.

      Work out with IT how to change your email, etc and get emails with your old name forwarded to your new box, let your close colleagues know, and just correct people matter-of-factly when they slip up until they get used to the new name. People do this all the time. It should not be too weird for anyone else, and if they try to make it weird, they’re in the wrong, not you.

      Good luck!

  156. FootinMouth*

    I screwed up!

    Okay, I must first own my very basic mistake that will no doubt make many an AAM reader cringe: I made disparaging comments about my boss out of frustration to co-worker who then reported the comments to him.
    The boss then rightfully confronted me, and I apologized without getting into the details and said I would change my behavior going forward. He kept pressing me for details on who told me what about the company, the leadership, etc. prior to my indiscretion and wrote down the information I reluctantly provided.

    A few hours after the meeting he sent me an email stating that he appreciated my candor and wants to work on “refocusing” and ensuring that we “get on the same page.”

    I’m really feeling contrite and incredibly embarrassed and hurt at the moment.

    Can anyone provide some constructive advice, not a pile-on?

    1. Ashley the Nonprofit Exec*

      Ugh. Many, many people have done something like this. It’s obviously not great, but it is a pretty human error. I know it’s awkward, but I’d focus.on trying to act normal. Don’t go out of your way to compliment your boss or show off your skills, and don’t try to be invisible either. I don’t know if you are considering this, and I see why you’d feel hurt, but I would not.bring this up with your co-worker who told. I imagine you have some pretty intense feelings right now. Those feelings will fade and stop being so present, so focus the best you can on taking it easy for a few days to keep your stress in check, which will probably make it.easier to act normal on Monday. I’m sorry.

      1. FootinMouth*

        Ashley,

        Thank you for your kind words. I appreciate your acknowledgement that although I made an enormous error in judgment, it’s not the end of the world.

        I have no plans to become insufferably sycophantic, but I do plan to showcase my talents through some upcoming events and long-term projects.

        With the visibility/invisibility issue, that’s part of the problem with the job and with this particular supervisor. His office is right next to mine, so it’s impossible for me to really hide. The other issue is that he always makes it a habit to interrupt conversations you’re holding or tasks you’re completing to say hi and make awkward small talk.

        His actions prove he wants us to improve our working relationship. After our painful meeting, he sent an email about “refocusing” and followed up shortly thereafter by scheduling weekly check-in sessions as a means of clearing time for discussion about my projects and frustrations.

        I’m hopeful we can come out of this mess with minimal long-term damage done. Things are still incredibly fresh and delicate, so I will certainly take your advice and decompress over the weekend.

    2. Ruffingit*

      I’d say do nothing. You were contrite, you two talked about it, and now he wants to refocus and go forward. So do that. Nothing good comes of making amends continuously because that doesn’t allow the indiscretion to fade. This stuff happens, learn from it and move on. And don’t beat yourself up forever for it.

    3. afiendishthingy*

      It’ll be ok. You made a mistake, you know it, you owned up to it, and it doesn’t really sound like he’s holding it against you. You are far from the only one who has vented to your coworkers about the boss in a moment of weakness. You apologized and you aren’t going to do it again, and that counts for a lot.

  157. Ruffingit*

    This was the week from hell. I was literally doing the job of two people because my co-worker took the week off. And I was glad for her because she needed the vacation, but damn it was rough having to do everything for her patients and for mine. And of course, my boss did nothing to get me some help or thank me for doing this work. Then today, he freaked out on me about something he thought I did (which I didn’t do) and became totally irrational. He is the type of person who won’t listen either. At all.

    I’m done. Over and out, done. I’ve never wished to be fired, but I’m there at this point because his behavior has gone completely off the rails and there is no one to help since his boss is buddy buddy with him. I just can’t even anymore. Job hunting big time this weekend.

    1. Artemesia*

      Patients means medical field of some sort. Surely there is another job you are qualified in your area that doesn’t come with an ass for a boss. Hope so. The number of vicious jerks who end up in authority always astounds.

  158. Conflicted Job Duty*

    Hi everyone,
    I wanted to give everyone an update on what I posted in the work open thread two weeks ago:

    But here is a recap:
    So two weeks ago, I explained that I have changed departments in my workplace and my old department manager still wants me to do the afternoon routine. She had my new department manager agree to have me continue doing the afternoon routine. However, I was still uncertain if my former manager intends for me to do the afternoon routine indefinitely. In the email, she seemed to sound that I will do it indefinitely. She said “please continue to do the afternoon routine.” I then reply that “I will be happy to do it as long as I have to.” (I made a foolish mistake of replying to her without thinking clearly about this. I reply that I would do it to avoid making her upset. She was a helpful manager to me at my old job and she still continues to provide me with the resources to learn) A few times when coworkers ask if I would still continue to do the routine, she sometimes says “until further notice.” I am wondering if there is a chance that maybe I will not do this indefinitely based on what she said. So when coworkers asked me will I continue the afternoon routine, I would reply “until further notice from my former manager.”

    Update:
    I talked to my new department manager about my uncertainty and he said to discuss with my old manager about it. I emailed my old manager and she insist that I do the afternoon routine indefinitely! I am shocked at her response that I am finding myself not knowing how to reply back.

    I have made it looked like for everyone (colleagues that ask me about the afternoon routine) that I might not do the afternoon routine in the future. Now it turned out that there is no “further notice” and I am stuck with the afternoon routine.

    I felt funny about this. My old manager found my replacement, but I am still doing the work for old department. The afternoon routine is remotely related to my new department, but it requires more knowledge regarding old department’s policies.

    I found that work in my new department can be heavy-loaded, and I wonder if the afternoon routine might take up too much time for me?

    Is there a way to convince my old manager to get someone else to do the afternoon routine? I am afraid she might make excuses saying that so-and-so staff in the old department has too much work to do. Is it too late for me to back out of this afternoon routine after I replied so enthusiastically in agreeing to do it?

    1. LizB*

      Shouldn’t your replacement be the one who takes over the routine? I think it’s totally reasonable to go to your old manager and say, “I’m happy to continue doing this work until Lucinda gets settled in, and to train her on the routine when she’s up to speed with other things. When should I plan on doing that training? I was thinking in a month or so.” You might want to check with your new manager before you do this, and explain that you’d like to focus on this department’s work and not divide your attention longer than you have to. Your new manager may even be able to talk to your old one on your behalf. Good luck!

    2. fposte*

      Okay, when you brought it up in the previous open thread, we told you talk to the new manager, not the old manager, and face the fact that likely this is okay with your new manager and if so this is what your job is now. I can’t tell if you didn’t ever talk to your new manager or if you kept talking to the old manager because the new manager made it clear it’s fine with her that you do the afternoon routines.

      If you haven’t, I think you can have one last try with New Manager where you tell her what it is that you want: “I’ve been happy to help, but I’d really like to concentrate on my job for you–that’s why I moved departments. Can we put an end date on my doing the afternoon routines?”

      But if it’s fine with New Manager for you to do the afternoon routines, then it’s part of your job, and you need to let it go, and you definitely need to stop bugging the old manager about this. It seems like you’ve been told very clearly at this point that afternoon routines are on you, and your choice is to do them or find another job elsewhere. I get that you don’t want to do it, but you’ve told people you won’t be doing it and you might not have time later aren’t really compelling reasons from a management standpoint; I think this just comes under standard job stuff.

      1. Conflicted Job Duty*

        My new manager told me that it is something that I should work out with my old manager.

        Maybe there might be a chance that I can get my old manager to change her mind about my doing the afternoon routine…..and maybe not.

        At this point, I felt that I have made a lot of mix messages to my old department colleagues and my other coworkers regarding about the afternoon routine in the future.

        In the old department, I make it like I would continue to help indefinitely because I said it to please my former manager. (Yes, that is quite foolish. I know. I just didn’t know how to reject the request at that time or negotiate with my former manager about it)

        To other employees, including those who worked with me in the afternoon routine, I made it like I might hand the routine off to someone else in the future.

        Now, I am not clear on what to say if other coworkers ask me about who would do the afternoon routine in the future. I could say it is still being decided. But it might be weird in this stage…….

        1. Conflicted Job Duty*

          I felt that I had make myself really unprofessional. I have taken more projects that is necessary for me to handle and created mix messages between my old department and new colleagues.

        2. Ask a Manager* Post author

          You’re putting a lot of emphasis on what colleagues will think. I doubt that’s really a big issue; they’re likely not to give it a ton of thought either way.

          Go back to the old manager and say, “I’m finding that I’m not able to continue devoting time to this without it impacting my new job. I’d like to set a timeline for fully transitioning these duties.”

          If she says no, well, at that point this IS part of your new job, and at that point you need to stop agonizing about it and resign yourself to that, since your new manager doesn’t seem to care either way. But it’s worth a shot.

          1. Conflicted Job Duty*

            Thank you, Alison.

            I’ll try to reply back to old manager to explain about my need to concentrate on my workload. I will tell her that I am willing to train my replacement on doing the afternoon routine and everything is going to be alright even though I won’t be doing it anymore. BUT I know it is going to be my old manager’s call on whether she thinks everything is going to be alright or not.

            I feel that in the future, I should learn how to negotiate on issues such as job duty assignment.

            If colleagues ask why I am still doing the afternoon routine when we had a new hire, I guess I could say that it is something old department had eventually decided to do in regards to the afternoon routine.
            I don’t think I need to add anymore details.

        3. NicoleK*

          Sounds like your new boss can’t, won’t, doesn’t want to deal with it. And your old boss expects you to complete the tasks. Your new boss doesn’t have your back so your options are to 1. continue with the tasks or 2. find another job.

    3. Artemesia*

      YOUR NEW manager is an idiot to let his resources be frittered away like this. I’d take another swing there. ‘I assumed when old manager hired my replacement that these responsibilities would go to her and I would be happy to train her to do them. By having me work for my old department, it is taking 10 hours a week from the work you hired me to do and I feel badly about not being as productive in your department as I should be. Can we discuss the transition and my taking time to train Mitzi for the closing activities so I can devote my full energies to our department?’

      It is pretty outrageous but you can’t deal without the help of your manager.

  159. I Am Seriously Fed Up!!*

    Work drama continues. PHB finally hired someone, and yes, she’s new, and yes, she’s learning, but two people in the office have taken it upon themselves to run to PHB’s office and tattle on her for things they feel she should be doing differently, that she’s not taking enough notes, etc. It’s exactly like grade school. I hope they don’t chase this person off, as we really need help. And another person on top of this! The best part is one of the tattlers is now in a jackpot of her own because she’s been mishandling her own work. Karma is a b**** as they say.

    Which leads me to tone deafness. I have been telling my PHB for 18 months that my workload is too much since I got saddled with another person’s workload on top of my own, when that person took another job internally. So, she assigned help. Help in the form of a person who doesn’t even have time to take a break, let alone really help me. I have brought this up repeatedly. So what does PHB do, besides tell me that she is offended that I don’t trust her judgement? Um, yeah, I’m thinking you can take on some ACME Corp product groups because the people in that office are really busy. I wish I was kidding! I pushed back, and said absolutely not! PHB said we may be able to hire someone to help with other things, but that won’t happen for a while. Oh, and the ever popular “I will never tell management I can’t take on more work”. SHE’S NOT DOING THE WORK! WE ARE!

    At this point, all I can think is my manager has lost her mind, has dementia, or something is seriously wrong with her. Or she’s getting bonuses based on reduced labor costs, or something, because no rational person would keep piling on work like this and expect good results.

    Thankfully there’s a meet and greet with a local company this week, and my skill set would transfer perfectly. A SKU is a SKU, as they say, and whether it’s a gear or a widget, it all works the same. I’m taking a half day vacation to go to the meet and greet with their HR department, and see what they have to offer. I’m tired of being burned out, nervous, frustrated, and on top of it all, not being able to expect even a cost of living increase – ever. I am seriously thinking of quitting and moving into my parent’s basement and hiding for a while if something doesn’t change.

    1. Ruffingit*

      I totally hear you on all counts. It’s incredibly frustrating to be expected to work 24/7/365 with no break and then be told you should take on more. Your boss sucks. I hope the meet and greet goes well and you can get out.

      1. Windchime*

        Yep. I was in a job like this. Everyone was crying at their desks, working 12 hours a day 7 days a week for months on end. It was during implementation of a huge software project and my part of the task was literally not possible for one person to accomplish alone in the span of time I had. It was only because a couple of coworkers stepped in at the last moment–literally–to help and that saved the project. But I quit a month after go-live. I was praying to get fired, though. Either that or to die in my sleep because I just couldn’t take it any longer.

  160. Ruffingit*

    I strongly suspect I may be fired next week. My boss’s irrational and emotional behavior has become increasingly difficult to deal with. And if I may be 100% honest here…I don’t care if I’m fired. I need the rest. I’ve been there 14 months and it’s been 14 months of hell on many levels. I am exhausted. Now, don’t get me wrong, it’s not that I want to be fired, it’s just that I wouldn’t be upset if I were. It’s been way too much to deal with on top of everything else going on in my life. Just had to vent. Anyone else been in the position of just feeling like “Go ahead and fire me, at this point it would almost be a favor?” FTR, no one ever thinks losing your livelihood is a good thing. I’m just talking all practical issues aside here. Sometimes you just emotionally can’t take it anymore.

    1. NicoleK*

      Yes! Yes! Yes! I contemplated going to my boss and negotiating my exit. Just lay me off…let me go….

      1. Ruffingit*

        Thanks for the understanding NicoleK! Seriously, people just don’t understand the concept of “I’m done with this shit emotionally. It’s just not worth the pain.”

    2. can't sleep*

      Yes!!! And my dreams came true a couple of weeks ago. I was already job searching pretty hard, got a call on the way to work and while I was caught off guard, I actually smiled. Here’s to hoping my next job doesn’t inspire the same feelings

  161. Thinking out loud*

    I worked at a huge company for ten years and I moved to at a relatively small start-up about a month ago. Now I have to present my teapot proposal to a bunch of company leaders, including the CEO, in about a week. Logically, it should be fine – I know my stuff, I’ll have a good proposal, I’ll have people there to support me if I need it, and the CEO is a totally normal human – he high-fived me the other day. But I’m so terrified (maybe because I NEVER would have met the CEO of my old company if I worked there twenty more years) that I can’t even bring myself to send out the meeting notice for fear I’ll say something wrong. Help?

  162. LookyLou*

    I really wanted to get people’s feedback on informing your employer that you are taking part time education while working full time.

    I’ve been working as a bookkeeper for a year and a half now (first job since college graduation) and I am just miserable, I told my boss that I am not necessarily happy with my work but I am satisfied. My positions requires no additional education nor is there any opportunity for advancement or even raises. This is what pushed me to enrol in a distance education program with a local university to upgrade my diploma to a BBA. It will only take me 2 years by doing it part time all year round. Biggest secret about this is that I am just taking it to get a bachelor degree quickly – I have plans to pursue a career in medicine and will be leaving business/finance in a few years time.

    The coordinator has assured me that this will not interfere with my employment. All exams are scheduled for the late evening and the classwork is on my own schedule. The workload is certainly manageable as I am out of the office at 5:00 every day and there is never a need to stay late.

    I convinced myself not to tell anyone up to this point because I wasn’t 100% sure that I would be accepted or be able to afford the classes. But now that they are starting next week I need to decide if I should tell or keep my mouth shut. I know that they’ll be looking over my shoulder to make sure I am not doing schoolwork on company time (they trust no one) and that any problems will automatically be chalked up to me having too much on my plate. My biggest fear is that just the fact I am going to school (for unneeded classes) will put a target on my back to be fired because they know I won’t be staying forever… they have been known to manufacture evidence in the past to justify firing an employee they just didn’t want.

    But then I worry what will happen if I am ‘caught’. I normally am an open book with my supervisor – I like her to know any problems that I am having so that if something is lacking then she knows it is likely because I was up all night with a sick puppy and not because I am slacking. I would need to leave a significant chunk of my life in the dark and just not mention it. There is also the fact that I’d be going to the pubic library numerous evenings to study and if someone were to see me then the entire office would know. I would then be grilled about why I never said anything and made to look untrustworthy and then probably fired anyways.

    The only upside I see to this is that I don’t need to worry about saying the wrong thing or being seen with textbooks in public – but I’d just be worrying if they were scheming to get rid of me! The worst part about all of this is that I made a ridiculous statement in my initial interview when asked if I was planning to return to school: I said that I would not pursue university studies unless I was very unhappy with my job and wanted a change… stupid, stupid me!

    1. NicoleK*

      If it doesn’t have an impact on your company, performance, or work schedule and your company is not covering or reimbursing the costs….then it’s none of their business what you do outside of work.

    2. Observer*

      I can’t see any reason to say anything. At the time, you were not planning to go back to school. Your plans changed. It happens. You didn’t make any promises. What happens if they find out? They will be annoyed? try to get rid of you? So what? You expect that to happen if you tell them, so you don’t have anything to lose.

  163. HRmeister*

    Does anybody possibly have any insight on what to do in this situation? I fell out of touch with my manager from my apprenticeship after she left her job. I am interested in contacting her, but she isn’t on LinkedIn and I don’t know what her email is. However, we are connected on facebook. Would it be appropriate to reach out to her on there considering I have no other means of contacting her? Any guidance would be greatly appreciated, so thanks in advance.

    1. NicoleK*

      That would be fine to reach out to her via FB. In your message to her you could say something like let me know how you would prefer me to contact you going forward.

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