Does this sound familiar? You’ve delegated work and thought that you and your staff person were on the same page about what to do, but when the work comes back to you, it’s really different from what you thought it would be. Or, you’re frustrated because your team didn’t prioritize the items you cared about most, or spent too much time on something that you don’t think has much value.
All too often, when managers are frustrated over what feels like lack of alignment, it’s because they assumed that their staff understood what they wanted – but didn’t actually make it clear. In other words, they counted on the person to read their mind.
It’s easy to fall into doing this, especially easy when you’ve worked with people for a while and assume that you speak the same shorthand. But it’s also not a great way to manage. Over at Intuit QuickBase’s Fast Track blog today, I talk about how to make sure you’re not asking your staff to mind-read. You can read it here.