good management

how to manage a brilliant jerk

Sooner or later in your career, you’re going to have a difficult team member – a person whose skills are great but who no one wants to work with because he or she is abrasive, unpleasant, and negative. At Intuit QuickBase’s Fast Track blog today, I talk about how to manage the “brilliant jerk” to ensure that […]

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how can employees move up if they don’t want to manage people?

Traditionally, to move up professionally, people eventually need to move into a management role. But what should companies do with top performers who want to grow but who aren’t interested in managing people? When companies don’t provide career paths for people who don’t want to manage, they’re more likely to lose good employees — and plus, when you […]

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my employee delivered a status update … in song

A reader writes: I am a newly promoted manager and am stumped on how to handle something bizarre that happened in a meeting today, primarily because my sense of humor is getting in the way. I asked one of my employees to explain the progress he’s made in the assignment he’s been working on, and […]

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employee keeps asking if she’ll be fired

A reader writes: One of the people I manage is about one year into the position and is doing okay most of the time. She does make mistakes and has trouble remembering or picking up certain concepts. I am really hoping she will improve as she gains more experience. She has one habit I find […]

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4 questions to ask your team members

Knowing how to ask the right questions can be the difference between being an okay manager and a great one. At Intuit QuickBase’s Fast Track blog today, I talk about four questions you should ask employees to get insight into them and their work, better understand where you can be the most useful, in many cases improve your […]

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help! I’m an extrovert managing a team of introverts

If you’re an extroverted manager, you might find yourself mystified by your more introverted staff members: They don’t want to do workplace social events, they’d rather not team-build, and they stay in their offices all day. How are you supposed to create a cohesive team when everyone’s acting like a hermit? The strange reality is […]

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when you’re younger than everyone you manage

A reader writes: I recently accepted a job as a low-level manager (of a team of 8). I’m an outside hire. I have never had a supervisory position before. These problems seem surmountable – I’m smart and competent and good with people. The biggest issue I’m having is that I’m in my mid-20s, which makes […]

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how to get the most out of your summer interns

If you have summer interns, have you relegated them to filing and fetching coffee because you’re not sure if you can trust them with real assignments? At Intuit QuickBase’s Fast Track blog today, I talk about how to set up a structure that lets you give your interns meaningful, useful work and helps them learn (and then […]

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