good management

what to do when an employee gives you info in confidence

A reader writes: I’ve had an employee come to me to tell me about some problematic behavior he witnessed from another employee. It’s serious enough that not addressing it isn’t an option, but the employee who told me about it asked me not to reveal that the information came from him. However, no one else […]

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how to get buy-in from your staff on tough decisions

It would be nice if your staff wholeheartedly supported every decision that you made. In reality, there may be times when managers need to make an unpopular decision – for budget reasons or strategic ones. At Intuit QuickBase’s Fast Track blog today, I talk about how to increase the chances of getting buy-in from your team when […]

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how to raise your team’s visibility

If you know that your team does great work but aren’t always sure that the rest of your company knows that, read on. Even teams getting great results can sometimes feel like their work is invisible to everyone else. Managers can play a key role in ensuring that their teams’ work gets noticed – which will pay off for […]

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how to tell your team their work isn’t good enough

Every manager knows the feeling: Someone turns in a piece of work you assigned, and when you look at it, it’s not the quality you wanted. How do you tell a staff member that work isn’t good enough and needs to be better? At Intuit QuickBase’s Fast Track blog today, I talk about how to […]

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how to increase productivity without decreasing morale

Lots of methods managers use to increase productivity end up inadvertently lowering morale. For example, managers who discourage people from taking time off usually in the long-run end up with burned out, less productive employees who are making more mistakes. And managers who have an autocratic, top-down, “just get it down” delegation style often end […]

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how to announce a demotion to the rest of your team

A reader writes: We have a manager who we are replacing due to performance issues. He’s a long-time employee who has a lot of skills that are beneficial to the company, but since his promotion to management a couple of years ago, he has not been managing his department. Rather, he continues to complete incomplete […]

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do you know what your staff isn’t getting done?

When’s the last time your manager asked you what items on your plate you’re not getting done? And if you’re a manager, when’s the last time you asked your staff that? People don’t ask this question nearly enough — or even at all — and it’s a huge mistake. Over at Intuit QuickBase’s Fast Track blog today, […]

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