good management

how to announce a demotion to the rest of your team

A reader writes: We have a manager who we are replacing due to performance issues. He’s a long-time employee who has a lot of skills that are beneficial to the company, but since his promotion to management a couple of years ago, he has not been managing his department. Rather, he continues to complete incomplete […]

Read the full article →

do you know what your staff isn’t getting done?

When’s the last time your manager asked you what items on your plate you’re not getting done? And if you’re a manager, when’s the last time you asked your staff that? People don’t ask this question nearly enough — or even at all — and it’s a huge mistake. Over at Intuit QuickBase’s Fast Track blog today, […]

Read the full article →

should managers organize “fun” at work?

A reader writes: My company is going through some difficult financial times, and employees are feeling stressed, burned out, and anxious. Being fairly new to HR, I think that more fun activities (such as cook-offs, cookie decorating for Valentine’s Day, and maybe even a bean bag toss tournament in the summer) should be introduced to […]

Read the full article →

managers, stop doing these 3 productivity-killing things

All the productivity hacks in the world won’t matter if your team is operating in ways that at their core are inefficient. At Intuit QuickBase’s Fast Track blog today, I talk about three things that managers should stop doing in order to boost their teams’ productivity. On the list: all those god-awful meetings. You can read it here.

Read the full article →

how to handle chronic complainers on your staff

A reader writes: I was hired to manage a team of fairly experienced salespeople. I originally was a manager of a different line and left for a better opportunity, and returned for a promotion as sales coordinator. I had known the team already and had a respect built with them. But now that I am […]

Read the full article →

resisting delegating work? here’s how to move more to your team

If you’re like many managers, you sometimes find yourself resisting delegating a piece of work or a responsibility to someone on your team because you’re worried that it won’t be done well enough. But in most cases, if you give in to this impulse, you’re forfeiting the benefit of having a team, which is to […]

Read the full article →

what to do when your staff is misusing email

Ever had the frustrating feeling of reading a long, convoluted email and wondering, “Why didn’t this person just pick up the phone?” Or seeing someone take offense to an email that sounded abrasive, even if the sender didn’t intend it that way? If you manage a team, chances are good that you’ve seen people making […]

Read the full article →

what to do when an employee keeps making mistakes

So you’ve got an employee on your team who keeps making mistakes – maybe small ones, but they’re chronic. You see potential in the person and you’re not ready to cut your losses. What can you try to get them back on track? This  got discussed in the comments on a recent post, and I […]

Read the full article →

what to do when work you’ve assigned turns out half-baked

If you’re a manager, you’ve probably known the frustrating feeling of assigning work, feeling confident that your employee understood the assignment and was equipped to do it, and then seeing the completed work and realizing that it doesn’t meet your expectations at all. At Intuit QuickBase’s Fast Track blog today, I talk about what to […]

Read the full article →