good management

I need to take back an employee’s promotion

A reader writes: I’m a middle manager who was promoted without any warning a few years ago (didn’t really want the promotion but wasn’t given an option other than leaving). I have been in this position for several years now with little to no real training. It seems I keep making mistakes with my subordinates, […]

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I have an awful summer intern, and I can’t fire him

A reader writes: I’m reaching out to request advice on an intern problem. As background, I’m a young-looking woman with a professional degree who works in the charitable arm of a prestigious, for-profit teapot firm. I have three interns this summer, one of whom is in a professional degree program, and the others are still […]

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does your team need to disconnect from work?

Does any of this sound familiar: • You send a work email at midnight and get a reply five minutes later. • You come into the office early to get some work done without interruptions and your in-box has already filled up with messages sent from coworkers  the night before. • You get the distinct sense […]

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can I signal to my employee that I realize our boss sucks?

A reader writes: I’m wondering how to handle a situation as a relatively new manager. I currently have just one direct report, Charles. About a year ago, we got a new president at our mid-size nonprofit. The new president, Sam, was apparently hired for his expertise in the field and definitely not in managing an […]

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how to get people to take more ownership over their work … so that you’re not in charge of every damn thing

Managers often complain that they wish their staff members would take more ownership over their realms so that the burden of thinking and planning and spotting potential problems didn’t all fall to them, the managers … while simultaneously doing things that pretty much guarantee that will never happen. If you want people to take more ownership over their […]

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my new hire has past bad blood with another new hire

A reader writes: I lead on HR for a small (less than 50 people) company. It’s a very laid-back, friendly environment and employees frequently socialize. About a month ago, we brought on a new hire, Aidan, who has been doing really well–he loves the company, his team and manager love him, all good. We have […]

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