good management

how to coach an irritated manager to stop yelling

A reader writes: I supervise four managers. One (who is brilliant and extremely receptive to feedback) is a younger manager who supervises someone 20+ years her senior who is argumentative and disagreeable. I can give the manager guidance about handling the argumentativeness from this employee (who is on a PIP for other issues), but – […]

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I think my employee lied about damage to a company vehicle

A reader writes: We had a company vehicle with a high clearance requirement come back with significant roof damage. The employee driving it pointed it out to me, the driver manager, as if it was like that when he got it. The vehicle had gone out daily with several different drivers over the past few […]

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what to do when your team disagrees with your decision

You’ve gathered input and heard people out, and then made the ultimate decision — but now you’ve got a team of unhappy staff members who wish it had gone a different way. How do you get them on board so that you’re all working in the same direction? You can read my answer to this […]

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what to do when 2 people on your team don’t get along

You thought you had a smoothly-functioning team – but now a personal dispute between two staff members is threatening your team’s stability and creating unpleasantness for people around them. What can you do when two people on your team don’t get along? I tackle this question over at Intuit QuickBase’s Fast Track blog today. You […]

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how to help staff members step out of their comfort zones

Helping your team members develop their skills can pay off in all sorts of ways: They’ll get better results in their work, be able to shift more and more work from your plate to theirs, and will generally stick around longer and feel more fulfilled when they can see themselves growing professionally. But what do […]

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3 ways to build accountability on your team

If your staff is missing deadlines, not following through on work, not taking responsibility for mistakes, or simply not producing high-quality work, you’ve probably got an accountability problem. At Intuit QuickBase’s Fast Track blog today, I talk about how to fix it.

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