law + order

A reader writes:

Can my company tell me on one hand that I should not go out to dinner with coworkers and then force me to attend team dinners after a 3-hour team meeting? Can I say no to attending?

Can my company tell me that I cannot go out to eat with co-workers?

You can’t say no to attending team dinners if your employer requires them. (Well, you could say no, but they could fire you for refusing.) However, they do need to pay you for this time if you’re non-exempt.

However, what’s their rationale for telling you that you can’t go out to dinner with coworkers?  Depending on the answer to that, there’s a good chance that’s illegal.

Times when they could tell you not to dine with coworkers:

* Dinnertime falls during work, and they want to stagger your breaks rather than having a bunch of you gone at once.

* The dinner is actually a date, and you’re the date’s manager.

* The nature of your job is one that gives them legal cover for controlling who you socialize with. For instance, there was a case a while ago where a court ruled that it was legal for a company to prohibit security guards from socializing with other employees, because it could compromise security.

But absent a legitimate reason like these, they’re on very thin ice trying to prevent you from socializing with coworkers outside of work hours. The National Labor Relations Act (NLRA) prevents employers from interfering with employees discussing wages and working conditions with each other … and even if you weren’t talking about work at all at these dinners, a prohibition on them would likely be considered to have a chilling effect on your rights under the NLRA.

Bryan Cavanaugh, an employment lawyer in Missouri, was kind enough to weigh in on this question and says:

Some states, including New York and California, have laws that explicitly protect an employee’s lawful activities off the clock and off the employer’s premises. However, barring that type of law, there is no direct answer. From a management standpoint, I share your reaction that the directive is bizarre. I’d be curious about the back story. Does the manager consider these co-workers a bad influence on the employee and is instructing the employee not to hang out with those “bad seeds,” like a parent would? Perhaps there is a more legitimate, business-related reason for the directive, such as the manager is encouraging the employee to get involved with industry groups, or to be networking or entertaining clients in the evening instead of socializing with co-workers.

From a legal perspective, assuming we’re not in a state such as New York or California, the employer is opening itself up to liability, assuming this is truly a non-work related directive. If the employer is simply trying to control an employee’s private life or social life, then that directive could likely be an unfair labor practice under the National Labor Relations Act, as well as a violation of common law privacy laws.

You are right to be concerned about this directive violating the NLRA, which applies to all private sector employers except very small ones. While the employees would not necessarily be discussing workplace conditions and therefore engaging in “protected concerted activity,” the NLRB has been focusing more recently on whether policies on their face violate the NLRA by creating a “chilling effect” on concerted activity. The NLRA has found certain policies themselves violate Section 8 of the NLRA by creating a “chilling effect,” which means discouraging employees from engaging in protected concerted activity in the first place…

If the employer can point to a specific duty the employee is neglecting, such as failing to attend an evening networking event, or entertaining clients, then the employer may be able to prohibit this socialization. But for an employer to prohibit generally an employee from socializing with co-workers off the clock and off premises is dangerous and likely unlawful directive to an employee.

So there you have it. But I want to know more about your employer’s rationale for telling you not to eat with coworkers. Can you reply in the comments with more context?

P.S. If this all makes you wonder if it’s legal for an employer to ban dating among coworkers (aside from just manager-employee dating), the answer is yes. Employers have successfully argued they have a legitimate business interest in banning office dating, since it can cause all sorts of workplace issues that have nothing to do with the NLRA.

{ 53 comments }

Head over to U.S. News & World Report, where my column today is on myths and facts about your rights in the workplace. Regular readers should know most of these — but I’m curious to know if anything there surprises you…

{ 99 comments }

A reader writes:

I usually spend my breaks walking around the store for exercise. I remove my name tag and stuff it into my pocket, and I don’t wear anything else that would identify me as an employee of the store. If I’m off the clock on a break and a customer stops me and asks me a question, I will politely (although reluctantly) stop and answer that question. I’ve always felt that since I’m off the clock on these occasions, I’m not required (and in fact, policy dictates that I’m not allowed and management cannot ask me) to do any work, including answer questions from customers. But today I was told that this is not quite the case.

As I was walking, one of our regular customers recognized me and started to ask me about an item. I don’t work with merchandise, so I rarely know these questions, but had I been on the clock, I would have stopped and found someone who would have known how to answer his question. Since I was on MY time, I said, “I’m sorry, I’m off the clock and can’t help you right now” and kept walking. I ran into this guy again after I’d clocked in after lunch and asked if he’d found what he needed. He said that he had, but he thought I’d been rude to him. Of course, I apologized and said that wasn’t my intention; we’re simply not allowed to work off the clock. This didn’t satisfy him, as he added that he had talked to my general manager. I still thought I was good but decided to ask my immediate manager just to be sure.

She told me that in these cases, I am expected to stop what I’m doing, either help the customer or find someone else who can, and then adjust my time to get paid for my work when my lunch is over. Again, my company’s policy clearly states that a manager cannot ask an employee to work off the clock, but there are no clear guidelines for this particular scenario (I checked on the company site after this conversation).

I’ll probably wind up asking my general manager or human resources, but I wanted to get your take on this in the meantime. I could have been less abrupt with the customer, but can my managers force me to work during my lunch break by having me fill out a sheet to be paid for that time?

Yes, at least in your state (Alabama). The policy that says that a manager can’t ask you to work off the clock is only about pay; it means that they can’t ask you to work without pay. They can, however, ask you to work during a break period as long as they ensure that you end up getting paid for that time.

The reason for that is this:  No federal law requires that workers be given lunch or other breaks. Some states require breaks, but these laws vary by state. In states that don’t require them — like yours — your employer can interrupt your break because it’s something they’re “giving” to you by choice (as opposed to it being required).

Given that, it’s reasonable that your boss doesn’t want employees telling customers, “Sorry, I’m on my break.” From the customer perspective, this is frustrating, unhelpful, and unfriendly. (It reminds me of the time when I waited in a long grocery store check-out lane, only to get to the front of the line and have the cashier announce that it was time for her break and then walk out of the store, leaving me standing there with all my groceries.)

Anyway, of course your boss doesn’t want you refusing to help customers. If you don’t want to be interrupted by customers on breaks, your best bet is to leave the store during those periods or remain in employees-only areas where customers won’t spot you.

{ 159 comments }

Since answering this question from a reader whose employer was limiting her to three bathroom breaks a day unless she got written permission in advance, a commenter pointed out that OSHA rules are likely at play here.

OSHA — the Occupational Safety and Health Administration — says that prohibiting employees from using the bathroom outside of scheduled break times can create unhealthy working conditions … and while it doesn’t require that employees be given free and constant access to bathrooms, or that X breaks be allowed per hour/day, it does require that employees have reasonable access to bathrooms.

The agency notes: “It would be difficult to set a specific interval for breaks, because the need to use toilet facilities varies from person to person and even with respect to the same person. Some of the variables that can affect a worker’s need to urinate are: diet, stress, pregnancy, prostate health, other medical conditions, medication use, weather temperature (working in a cold environment makes people need to urinate more frequently), and the amount and type of fluid consumed. Also, in some workplaces the nature of the work or the tasks being performed may require constant worker coverage/attention. In such situations employers need flexibility in developing procedures that will allow all of their workers access to toilet facilities as needed. A specific schedule for breaks might not allow the flexibility needed to address all types of work situations.”

It’s also worth noting that the Fair Labor Standards Act requires that employees be paid for any break shorter than 20 minutes, so employers shouldn’t be requiring people to clock out to use the bathroom (assuming that you’re not taking more than 20 minutes for it).

{ 11 comments }

Update: If you were having any trouble with Donna’s site giving you scary warnings, it’s now been fixed. It’s safe to return…

A reader submitted this question to me and I forwarded it over to employment lawyer Donna Ballman:

I was employed at a large successful company. While there, I got a call from a man who is a CEO of a smaller company offering me a job and saying he could beat whatever I was currently making. Long story short, I ended up taking the position in July at the smaller company and leaving my current position.

Two weeks ago, the same man who hired me, also hired a sales manager who has convinced my boss that myself and 1 other rep are making too much money and he is trying to significantly lower our salaries and commission structure. My question is: if this man lured me away from my position at with an offer letter of more money and is trying to renege less than 6 months later, what are my rights? Is there a law that states how long an offer letter is good/enforceable?

Donna’s answer is up at her blog and you can read it here.

Feel free to predict the answer ahead of time and see if you’re right!

{ 3 comments }

A reader writes:

My company has an annual meeting where all of our sales staff from across the country come together. People from marketing and a few other departments are also in attendance, as is the entire executive management team. Since people are flying in from across the country anyway, the meeting has typically been held at an all-inclusive resort hotel outside the country (e.g. Mexico, the Dominican Republic, and a couple other spots). The meeting is mandatory.

Plane travel arrangements are handled by our company’s travel coordinator. She books our tickets for us approximately 3-4 months in advance. When she sends us the information regarding our flights, there is always a note in her email stating something to the effect of: “If you resign prior to the trip, you will be responsible for reimbursing the company for the cost of the airline ticket. You will own the ticket and can change the ticket for your personal use. You will need to write a check for the cost of the ticket, or have the amount deducted from your final paycheck.”

I’m going to assume this is legal (since most of the time when people ask you that, your answer seems to be yes). However, I’m wondering if it is common? I have never encountered this at other companies, but in all of my past jobs I rarely traveled for work. Wondering what your thoughts are on this kind of policy, especially since my tickets for the upcoming trip have already been purchased, but I’m in the process of looking for another job.

I’m 99% sure this isn’t legal, actually. (Congratulations! That’s a rare answer around here.) I’m not a lawyer and I wasn’t able to turn up anything on this with a pretty extensive Google search, so I’m just going on semi-informed instinct here, but generally speaking, if you don’t agree to assume an expense that someone else has already paid for, that someone else has no standing to require you to reimburse them.

In other words, your company can’t just announce on their own that you’re responsible for reimbursing them for various employer-paid items if you leave; you’d need to agree to that arrangement, which you haven’t done. (Think, for instance, of programs where an employer pays for college classes but there’s a signed agreement that you’ll reimburse their costs if you leave before a certain amount of time is up. A signed agreement — because otherwise they’d have no standing to enforce it.)

Leaving the questionable legalities aside, no, this isn’t typical. Travel costs for work-related trips are a normal cost of doing business. The employer is requiring the trip, so they assume the risks — the risk that you might not be working there when the trip rolls around, the risk that you might be sick and unable to go, and the risk that the trip might be cancelled entirely for reasons that have nothing to do with you.

There are lots of costs that employers don’t like (for instance, the costs of preparing for a new employee who backs out of the job right before starting, or having to pay unemployment benefits for a fired employee who put in no effort), but they’re still normal costs of doing business.

This is also just a crappy thing to do — to require you to attend a work event outside the country and then try to stick you with the cost of an international plane ticket if you end up moving on before then (and not give you an out if you don’t want to agree to those terms).

In any case, I suspect it’s utterly unenforceable anyway, so if I were you, I’d just ignore it. If you happen to leave your job before this trip and they try to deduct the cost of the ticket from your final paycheck, let them know (nicely) that you never agreed to assume that expense and that they’re not authorized to deduct it from your paycheck. A letter from a lawyer could put some teeth behind that, but hopefully they’d be smart enough to consult their own lawyer as soon as you raise the issue. (And that lawyer should set them straight.)

{ 57 comments }

A reader writes:

I work in a large, windowless room with eight other people. Up until recently, we had wooden dividers that gave each employee a bit pf privacy, but allowed us to have each employee’s desk arranged so that it faced out to the fairly open common area.

A couple of months ago my supervisor insisted he wanted cubicles for our office instead of what we currently had, so he eventually found a way to convince upper level management to provide them from another office that had closed. They are attractive, but not all that functional. In addition to that, the problem everyone has with them is that instead of having each of our desks face out into the common work area, as they did before, each person now sits in the far back corner of the cubicle opposite the entrance, facing the corner two walls! It reminds me of when I was punished as a child and had to go sit in the corner. Of course, the boss has a large office with windows, and he is clueless about the impact on staff morale this is having on all of us.

On top of this, I am an adult survivor of childhood abuse, and as a result, I have issues with mild claustrophobia. I have been on my current job for over 2-1/2 years with no problem, until now, and did not see it as an issue until recently. After the cubicles were installed, I set up my work area so that my computer faces the side instead of the back, so I can see out of the cubicle into the open area. When he saw it, my supervisor immediately ordered me to move my computer back to the corner. I was subsequently forced to disclose my problem with claustrophobia (without telling him the cause) and asked for the concession of having my computer on the side instead of the back (a distance of three whole feet). Instead of being understanding, he sent my request to his boss, who sent it to her boss, who called me out of the blue about it! I admitted my problem, and the background it came from, and asked for the concession. This person demanded the name and phone number of my therapist! I told him (truthfully) it was 15 years ago and I have no idea where she is now. He next asked me a bunch of questions about the extent of my claustrophobia and demanded that I go to my personal physician – who is NOT a therapist – and get a doctor’s excuse for my claustrophobia.

I feel like this is an invasion of my privacy and, frankly, none of their business. It’s not like I asked for an office with a window for heaven’s sakes! I just asked to move my computer three feet.

My question is: Can they demand an excuse from my doctor? This would involve me having to disclose the claustrophobia to yet another person – my doctor, plus having to take my leave time and pay a pricy insurance co-pay for something I don’t think I should have to do. What do you recommend?

Can they, legally, demand proof of your need for an accommodation? Yes. Should they? Of course not.

Similar to the recent question about an employer monitoring an employee’s bathroom breaks, this reeks of a company that puts a dysfunctional need for control above results. And apparently it’s not just your manager who has this problem, as evidenced by the fact that your manager didn’t just handle your request himself but instead felt he needed to check with his boss, who in turn felt she needed to check with her own boss, who in turn felt this was precisely the sort of thing worth spending his own time on. Seating arrangements.

And the fact that a manager three levels above you thought that it was appropriate to ask for the name and phone number of your therapist (and as if a therapist would be willing to answer his questions about you!) speaks additional volumes about the severe boundary problems you’re facing.

Get the doctor’s note, and then start working on getting another job.

And if between this and the bathroom post, it seems like I’ve been too quick lately to recommend leaving over this type of thing, it’s because these are the sorts of things that are indicative of deeply-rooted, awful management … which won’t just impact your bathroom breaks or the direction you face when sitting at your desk — it’ll impact you in all kinds of ways while you work there, big and small.  And you cannot change that on your own, particularly in a case like this, where it’s not just one terrible manager but at least three levels of management above you. The only long-term solution is to go work somewhere that understands what a manager’s job is and how to do it.

{ 86 comments }

Here are links to a few articles I’ve found interesting lately … plus, I’m happy to announce that my new kitchen is finished at last! Photos are here and here.

1. This is a great post from someone who hires for a living (I can’t tell if she’s a hiring manager or HR) about how women negotiate salary far less frequently than men, which mirrors my experience as well.  An excerpt: “50% to 60% of the women I interview simply take (the initial) offer. It’s insane, I already know I can get authorization for more if you simply refuse. Inversely, almost 90% of the men I interview immediately ask for more upon getting the offer.”

2. I found this article on how to appear more authoritative right on-target. I especially like the point about having an exit strategy ready for any curve balls that might come at you in a tricky conversation.

3. Addressing something that people often have bad info on, in this article the fabulous Donna Ballman explains that one remark isn’t enough for a discrimination lawsuit; the offensive conduct has to be “so severe or so pervasive that it alters the terms and conditions of your employment.”

4. This is just a weird little article about how when Mark Zuckerberg makes job offers, he does it via a hike in the woods. I find this fascinating. I’m going to start making job offers via a stroll through a bakery. Or through my kitchen!

5. This is a really good article about self-defeating job search moves to avoid.

{ 40 comments }

A reader writes:

Does my boss have the right to use monitoring software on my computer? I know he mostly does because the computer is his property, but what about when I use it to check my personal emails — does he have the right to record all my personal stuff just because I am using my work computer?

I have been unproductive and wasting a lot of time lately, but I am meeting deadlines and he hasn’t said anything about it. Can I get fired for being unproductive if he has the proof of the monitoring software?  Or does he first have to give me a performance evaluation and warn me to improve?

I read through the licensing agreement for the monitoring software and it did state that the employer must inform the employee prior to installing the software. This did not happen, so can he still use this as proof, or is he now in the wrong for not informing me?

We don’t have any policies in place regarding personal time on office computers,  And we don’t have any formal employment agreements signed. I would be willing to sign one but I have been working there over 5 years, so does that mean he can use past behavior against me or would we basically be starting fresh from the date of the employment agreement?  Finding this out has scared me straight, so I’m wondering if I can still be let go even if I change my habits and become more productive.

Ready to be thoroughly freaked out?

In the vast majority of cases, your employer has the right to monitor anything you do on your work computer, including checking your personal email. Which is why you should never use your work computer for anything you don’t want your boss to know about — whether it’s job-searching, online shopping, complaining about your job, hanging out on Facebook, or anything else.

And your boss also has the right to fire you for wasting time at work or anything else he wants, as long as it’s not based on your membership in a legally protected class (race, religion, nationality, sex, marital status, disability, and so forth). He can say it’s because he doesn’t like the sound of your voice if he wants to. Or he can give you no reason at all.

Nor does he have to warn you first. In fact, he can tell you that you’re doing a great job every day for 300 days straight and then fire you on the 301st day without any warning at all. Still legal.

This is what at-will employment means, and most employees in the U.S. are indeed at-will. There are two exceptions to this: (1) if you have a contract, which most people don’t, or (2) if your company has an employee manual that commits to always using specific disciplinary procedures before firing someone — if it does, it’s generally obligated to follow those procedures first.

But aside from that, it’s generally legal to fire someone for any reason. What’s smart, what’s kind, and what’s good management are different from what’s legal.

Now, the reality is that most employers don’t fire people for silly reasons like not liking the sound of their voice. And most of them (but certainly not all) do warn people before they’re fired. But it’s important to understand what the law is, so that you’re not operating under a false set of assumptions.

In your case, we’re not even talking about a silly reason; productivity is a big deal. Of course, in most jobs, there are far better ways to assess productivity than to monitor employees’ computers, but you’re right to be concerned.

As for what to do from here, it sounds like you need to make some pretty significant changes in your work habits. And what’s more, you want those to be visible to your boss. It wouldn’t be a bad idea to find some very visible ways to highlight your work and productivity: turning assignments in well ahead of deadline, volunteering to take on a new project, doing a ridiculously good job on the work that’s already on your plate, and so forth. And then keep it up — you’ll need to sustain your new level of performance going forward as well; this isn’t something where you can backslide after a few weeks. Good luck!

{ 114 comments }

The awesome Donna Ballman, who just happens to be an employment attorney, has a post up today about what employers can and can’t say about you when giving references … in a response to a question from a reader here, no less. You can read it here.

{ 13 comments }