being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my assistant keeps arguing with me

A reader writes: I’m a new manager. My assistant was close with the previous manager who I took over from, and it’s been a bit of a challenge creating a good relationship with her. Any time I make a decision for our team, she constantly asks why and she quite often says, “That’s not how […]

Read the full article →

I ramble nervously when I give employees feedback

A reader writes: Whenever I have to give any challenging feedback to someone I supervise, I tend to ramble on and repeat myself. I want to be sure that I am clear and direct, but then I worry that I was too harsh so I soften things a little. Then I want to give examples […]

Read the full article →

my employee faked an email

A reader writes: My employee lied and said she cc’d the payroll department on an email about another employee, but payroll didn’t see it in their inbox. When I followed up with her about this, she forwarded the email to payroll “again,” but in fact just typed in “payroll@mycompany.com” in the cc section of the […]

Read the full article →

my employee complains he’s overwhelmed while golfing mid-day

A reader writes: My employee, “Jim,” has been in the workforce for about 2.5 years and with my company for 1.5 years. After working with him closely for that time, I’d rate his work ethic as 5/10 (it’s not a concern, but he’s not impressing). However, he seems to believe that his work ethic and […]

Read the full article →

an employee keeps complaining about her boss, who I manage

A reader writes: I have an employee who I’m having a hard time understanding how to manage. I manage Jessica, who manages Cynthia. Cynthia is very meticulous and holds people to incredibly high standards. This sometimes makes her difficult to work with, as she gets upset when others don’t work in the same manner as […]

Read the full article →