media appearances

how should you deal with a boss who yells at you?

Work is usually a place where we’re expected to control our emotions — unless, in some cases, you’re the boss and you like to yell. I recorded a piece for the BBC about bosses who yell — why it’s wrong, what companies should do about it, and what you can do if your manager is […]

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the problem with “can I pick your brain?”

I was on Marketplace Morning this week talking about the problems with asking someone if you can “pick their brain.” (The short version: It’s vague and doesn’t explain what you’re really looking for, and the people you want to ask are often inundated with similar requests.) We talked why people ask this, better ways to […]

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Ask a Manager in the media

Here’s some coverage of Ask a Manager in the media recently: I’m in the New York Times talking about what to do when you’ve said the wrong thing at work. I’m also in the New York Times talking about the use of personality tests, including the Myers-Briggs, at work. I’m in the Chicago Tribune talking […]

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terrible interviewers, and why people don’t take time off

There’s a surprising number of really terrible interviewers out there: interviewers who treat interviews like a casual get-to-know-you chat rather than rigorously exploring the candidate’s skills and experience … interviewers who ask goofy and useless questions like “if you were an animal, what kind of animal would you be?” … interviewers who devise terrible exercises […]

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people can be really annoying with email

Email has made our jobs a lot easier — but it’s introduced some new bumps into office life as well. I recorded a piece for the BBC about how email has made work life a little trickier — including reply-all offenders and the people who send you an email and then show up at your desk […]

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why don’t we teach new grads about workplace norms?

If you’ve worked with recent graduates who are just getting started in the work world, you’ve probably seen them make their share of professional faux pas. I recorded a piece for the BBC arguing that we need to do a better job teaching students and new workers about how to navigate an office (and I […]

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your bad boss can haunt you even after you leave

Have you ever worked for a terrible manager, and been relieved to move on to a new and better job? I recorded a piece for the BBC arguing that you might not be fully leaving that bad boss behind as much as you think you are — because you might be taking bad habits and dysfunctional […]

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Ask a Manager in the media

Here’s some coverage of Ask a Manager in the media recently: I’m in Parade Magazine talking about the best way to ask for a raise. I’m in the Oprah Magazine talking about what to do if you hate your boss. I did a Q&A with the New York Times about crying at work. I talked to […]

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passive-aggressive notes at work

Take a look around any office, and you’re likely to find at least one passive-aggressive note. It might be the note someone taped above the kitchen sink, reminding you not to leave dirty dishes around, or it might be  the exasperated note on the copier, sternly reminding you to refill the paper tray rather than […]

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