April 2020

my employee cries whenever I give her feedback

A reader writes: One of the people I supervise is “Mary,” a woman in her early 20s. Every time she gets critical feedback (even very mild and accompanied by praise), she turns bright red and starts crying … like, a lot. Tears streaming down her face. Other than that, though, she responds calmly and rationally. […]

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the end of open offices, I keep missing meetings, and more

It’s five answers to five questions. Here we go… 1. Is this the end of open offices? Do you think coronavirus will be the end of open office floor plans and hot-desking? It should be. Will it? I’m not optimistic. Employers have moved to open offices and hot-desking because it saves money, and so I’m […]

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I feel terrible about having to lay off my staff

The idea of work is stressful as hell right now. People are worried about how to keep their jobs or find new ways to replace the income they’ve lost. For some people, workloads are way too high and for others worryingly low. Video calls are regularly being hijacked by kids and half-clad spouses, or worse, […]

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some weird stuff is going down on video calls

With so many people working from home now, lots of us are on more video calls than we ever were before, and it’s pretty evident we don’t have video etiquette mastered. I wrote a column for Slate with some of the funniest stories readers have shared here recently about video calls gone very wrong … including […]

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