hiring

Everything you need to know about hiring — how to screen candidates, interview, check references, make an offer and hire your top choice.

our job candidates show up in ultra-casual interview attire

A reader writes: I work for a manufacturing company in inside sales/customer service. We support not only the outside sales team but also our customers through phone and email. The job description makes it clear this is an office job. Even pre-Covid, we were seeing most of the candidates we interviewed come in very casual […]

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job seekers are ghosting us on interviews and job offers

A reader writes: I recently made a slight career change. I went from working at a nonprofit to working for a vendor I often outsourced work to, so the people I manage now do almost the same thing as the people I managed previously. Part of my job is hiring, but I’m having a much […]

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can I rescind a job offer on the spot if an applicant seems curt?

A reader writes: I recently called an applicant to offer her a customer service position. She responded flatly as soon as I introduced myself. (“Oh. Hi.”) I was a little taken aback, but proceeded with the job offer anyway. Her terse reply immediately signaled a complete lack of interest. She said little other than, “Huh. […]

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I re-hired an employee … who promptly quit again

A reader writes: An employee’s resignation has changed my opinion of her dramatically and I’m not sure if I’m being unfair. Can you help me recalibrate my instincts? An employee on my team, “Ariel,” was originally hired for a different team, working under “Ursula.” Due to Ursula’s micromanagement — complaints everyone else working under her […]

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is a salary request 40% over the max enough to rescind an offer?

A reader writes: We recently made an offer to a candidate and I wanted to get your thoughts on what you would have done in this situation. Throughout the process, the recruiter shared the salary band and that the maximum was not flexible, and the candidate confirmed the amount that worked for them multiple times. […]

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thoughts on rejection from a hiring manager in a competitive field

After last week’s letter from someone who was frustrated because she kept getting rejected for writing jobs, a hiring manager in a competitive field sent me this: We recently hired for a junior role in a competitive field at an organization with a globally recognized name and a reputation as a generous employer locally. I […]

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should I re-hire an employee with a bad attitude?

A reader writes: I briefly worked at a terrible company where I was brought in to help fix problems with a team that had been underperforming. Soon after I was hired, it became obvious to me that the company was a mess and I chose to move on after six months. One person on my […]

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what to do when a top job candidate has another offer

A reader writes: I’m hiring for a an open position and conducted a phone interview with a great candidate (we’d already interviewed him once before in a prior round but didn’t hire him) and told him that in-person interviews would take place within a few weeks, with someone in place by early March. I got […]

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