being the boss

my frustrated employee is unlikely to advance

A reader writes: I have a direct report, Jill, who has been on my team for a few years now. When I started out as manager for the team, we had an initial one-on-one partially to get a sense of where she saw her career going. (We had worked in the same department before, but […]

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as a manager, do I need to hide my stress from my team?

A reader writes: I work a fairly high-stress management position. It’s the kind of job that comes with frequent six-day weeks, not a huge paycheck, a lot of customer interface, and the responsibility of a regularly shifting staff of seasonal employees. I’m concerned about how I comport myself as a manager. I don’t have much […]

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how can I encourage complaints from my employees?

A reader writes: I’m relatively new to management. I’ve been in my role for about a year and a half. Prior to this, I haven’t had direct reports for over 20 years, and even then it was only for a year. All of my other friends who have been people managers say the worst part […]

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what’s the ideal personality type for a manager?

A reader writes: I consistently test one specific personality type on the Myers-Briggs personality test (it’s INTJ). I am great at planning and developing long-term, big idea strategies for my organization, but I really struggle making personal connections with staff. It kills me when hourly staff show up five minutes late for work, which I […]

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my employee has been sulking since her job changed

A reader asks: I’m managing an employee, Lucy, who was recently moved to a different position on our team. Her old position was eliminated because it had evolved to require skills she didn’t have, and so she moved to this job. Initially, Lucy said she was a “team player” and ready to do whatever may […]

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how to fire a difficult, long-time employee

A reader writes: I work in a small office in a declining industry. Our salespeople have seen reduced commissions because they are based on sales, and the owners have taken pay cuts to avoid layoffs and cutting employee’s salaries. One of our designers has been in the job since the company’s inception (20+ years) and […]

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my employee resigned but now isn’t leaving

A reader writes: I recently took over as manager for a small team. One of the employees on the team, Jane, announced that she was leaving and had a new job lined up. Jane’s replacement was hired but before she could start, there were some problems with Jane’s new job. This is no fault of […]

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