being the boss

my employee is way too helpful and accommodating

A reader writes: I’m a department head and team leader, and I currently manage about 25 people. I’m also fairly new to management, so I’m still learning the ropes of proper management and how to handle certain issues. I’m very lucky because my whole team works well together and there are no “bad seeds.” We […]

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my new employee lied on his resume

A reader writes: I joined my current company last year and was recently promoted from my former position to managing another department. One of the team members in my new department expressed an interest in the role I was vacating. In the process of interviewing him for my old position, I discovered glaring errors on […]

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my employee keeps telling me his “expectations” of me

A reader writes: I’m a mid-level college administrator. One of my direct reports is positioning himself to move up in a couple of years (from department member to department head). He would still report to me, but the working relationship would be a little different. I need to work closely with department heads, and it […]

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can I ask employees to stay late during busy times?

A reader writes: I am curious about the “rules” of requiring extra work from employees. I own and operate a small (eight-person) business in the publishing field. The work flow is typically manageable within a 40-hour work week. However, there are peaks and valleys. Occasionally an important project comes in with an especially tight deadline. […]

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how to criticize someone’s work without making it awkward

So, you’re working with someone whose work isn’t exactly what you need it to be, and you need to ask them to do it differently. Maybe you’re their manager, or maybe you’re a peer who’s overseeing the project they’re working on. Maybe the correction is relatively minor, or maybe it’s a big deal. Either way, […]

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my assistant doesn’t know how to prioritize

A reader writes: My team is built up of me (a coordinator), one manager, and one director. The manager and I are both at the same level, reporting up to the director. We recently hired a part-time assistant, Jane, to help with the work. While Jane technically reports to the manager, he and I both […]

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my employees chat too much at work

A reader writes: I have a couple of employees who are using their time and company resources during work to chat with each other, like sending lots of personal emails to one another during work hours. What is the best way to address this without alienating them? It seems to be ongoing throughout the day […]

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