being the boss

will my employee be demoralized by a coworker’s promotion?

A reader writes: I’m newly the manager of a small group of three people. One of my first acts will be to promote someone in our group-let’s call her Sarah- who is overdue for recognition of the truly outstanding work she does for our organization. One of my other reports, Dian, currently shares the same […]

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my employee works late every night, but it seems to be her fault

A reader writes: Recently I’ve encountered a tricky work issue, and I’m struggling to come up with a solution. I’m a new manager with one direct report. I’m also a recent addition to this team, which I’ve since learned has had a lot of turnover and inconsistent leadership in the past year. My direct report […]

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my employee says her errors are just “enthusiasm”

A reader writes: I have a new employee who just finished grad school but is not new to work because she worked a few years between college and grad school. Some of the people we work with have been put off by her behavior. She is asking a lot of questions in meetings and making […]

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what should your tone sound like when you’re the boss?

Earlier this year, I did an episode of the Ask a Manager podcast about what kind of tone to use in tricky conversations at work. That episode was one of the reasons I was excited about launching a podcast in the first place, because while I talk a lot about tone here, it’s hard to demonstrate […]

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should I be this emotionally drained by managing?

A reader writes: I’ve been with my company over a decade. We are a manufacturing environment. I started as an analyst and worked my way up to manager and then senior manager, leading a team of warehouse operators and administrative staff, about 40 headcount altogether. I love my job and I love my company, and […]

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my employee gets stressed and frustrated and snaps at me

A reader writes: I work at a small company; we have around 35 employees, and the office is very laid back. We don’t have HR; we have great hands-on leaders who are accessible, and there are no real structures around management. One of the people I manage is recently graduated; this is his first full-time […]

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my employee isn’t respected by his coworkers — what can I do?

A reader writes: I was recently hired as a systems administrator and manager of a small IT department of three people, including myself. Both my reports have been with the company for several years, and are extremely knowledgeable about all of the systems here. Unfortunately, one of them seems to have much less respect from […]

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