being the boss

where do you start when you inherit a bad employee?

A reader writes: My department is about to get a new manager. Our CEO will mostly likely promote my colleague Elaine, and I’m excited for the new leadership — she’s a smart, super-competent, young-ish woman. But there’s an issue she’s likely to face in this new role, and I’m curious about how you would handle […]

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my employee takes over other people’s work

A reader writes: I have a great, well-rounded employee who can do everything asked and be creative when needed to find solutions. The problem is that she sometimes takes over other people’s tasks, saying something like, “Oh, it was just easier from me to do it” or joking that she wanted it done right. Time […]

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how big a deal is employee lateness?

A reader writes: I manage an exempt employee who is frequently late: 15-20 minutes late at least once a week. He has a long commute that can be unpredictable when it comes to traffic, but after a year working here I don’t consider traffic a valid excuse. When I mentioned the lateness, he said in […]

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my new hire went AWOL on her first day

A reader writes: I recently offered a job to someone who accepted and set up a start date. When the person was due to come in for her first day, about a half hour before her shift, I got an apologetic email about a medical emergency (ankle sprain), but she did not specify if she […]

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