being the boss

is it bad for managers to sound frustrated or impatient?

A reader writes: I am relatively new to management and I have a question about a specific incident, which raises the issue of whether a good boss should ever show impatience. One of my direct reports, Jane, does a good job. I’ve given her a lot of (genuinely well-deserved) praise in public and private, and […]

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my employee keeps correcting my work

A reader writes: I manage a team of eight, all of whom have worked for the company much longer than I have. One of my employees has developed the habit of editing documents that I hand out during team meetings. She uses a red pen and makes a show of doing so. These are not […]

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I saw my employee’s X-rated chat

A reader writes: Today, during a screensharing session with my new direct report, Barb, I saw something inappropriate on her screen and did not speak up. I was so dumbfounded that I quickly wrapped up and ended our call. I’m almost sure I saw her chat session with another person in the company with explicit […]

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my employee is way too helpful and accommodating

A reader writes: I’m a department head and team leader, and I currently manage about 25 people. I’m also fairly new to management, so I’m still learning the ropes of proper management and how to handle certain issues. I’m very lucky because my whole team works well together and there are no “bad seeds.” We […]

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my new employee lied on his resume

A reader writes: I joined my current company last year and was recently promoted from my former position to managing another department. One of the team members in my new department expressed an interest in the role I was vacating. In the process of interviewing him for my old position, I discovered glaring errors on […]

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my employee keeps telling me his “expectations” of me

A reader writes: I’m a mid-level college administrator. One of my direct reports is positioning himself to move up in a couple of years (from department member to department head). He would still report to me, but the working relationship would be a little different. I need to work closely with department heads, and it […]

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