being the boss

I yelled at our intern

A reader writes: One of our interns, who I supervise directly, has been performing pretty poorly for a while. I’ve met with him and been giving him feedback, but it hasn’t worked. This afternoon we were scheduled to meet again, where I was planning to draw a harder line. Then he sent me a really […]

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how to solve a conflict between two strong-willed employees

A reader writes: What do you do when you have two very strong-headed and opinionated employees working closely together, one a team leader and the other a newer employee, who have a personality conflict? The team leader has been with the company for five years and feels as if the newer employee talks to her […]

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be a better manager in 2017

Most of us who manage have a hell of a lot of room to do it better. At QuickBase’s Fast Track blog today, I talk about four specific things you should do differently this year to make yourself a stronger boss. You can read it here.

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when I give my staff feedback, they complain that I didn’t tell them earlier — but I’m telling them pretty fast

A reader writes: I’m looking for some help with replying to a specific line of conversation. I’m at the middle management level in a medium-sized company. For the most part, things have been going smoothly. I do a lot of one-on-one coaching, and it usually goes without incident. I have a private, casual chat once […]

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a round-up of advice for managing people and projects

I write a bunch of stuff for QuickBase’s Fast Track blog. I worked with them to create a list that they’ve printed today of the best Fast Track posts from last year about managing people and projects — my articles and other people’s too. It covers everything from how to help staff members be more […]

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how to tell if you have a good boss

You might think it’s easy to tell whether you have a good boss or not. But I regularly hear people describe their managers as being great for reasons like “she’s laid-back” or “he always pitches in to help us when we’re on a deadline crunch” or “she helped me get into grad school.” Those things […]

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what to do when a new hire isn’t working out

If you’ve ever hired someone who was clearly struggling a few months into the job, you probably know that terrible sinking feeling of wondering if you made a hiring mistake. But you shouldn’t panic yet. At QuickBase’s Fast Track blog today, I talk about what to do next (spoiler: it involves a frank conversation). You […]

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my coworker is cc’ing his mother on work correspondence

A reader writes: During a recent disagreement between my coworker and me, my coworker cc’d his mother on some emails going back and forth between me, him, and our board of directors. In my last email to all of them, I asked why his mother was being cc’ed, and asked whether she was a consultant […]

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