being the boss

my employee is snarky and rude

A reader writes: I recently started a new job and learned through my manager that a person on the team had interviewed for the role I was offered. This is a new position that was formed as part of a restructure and from what I understand, the person who applied felt he was a shoo-in […]

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am I being ageist toward my older employee?

A reader writes: I work at a job where I manage several remote contract workers. It’s my first time managing this many people and I really enjoy it. However, I have one person who I get periodically frustrated with, and she happens to be the oldest person I manage. She’s probably at least in her […]

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what to say when employees ask “am I in trouble?”

A reader writes: I am a mid-level supervisor of a team of nine and oversee a shift of 30 at a public safety 911 dispatch center in a major metropolitan area. We process a few thousand calls into our center every day, and as you would expect, EVERYTHING we do at work is recorded and […]

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managing an employee with “pregnancy brain”

A reader writes: Thanks so much for the site! It’s been invaluable to me as I’ve started in a managerial role. I’ve had a situation come up recently that I’ve seen alluded to in some older comment threads, as well as in your advice to a letter-writer wondering if she should mention “mommy brain” in interviews, […]

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