being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my employee keeps coming to work sick

A reader writes: Now that the pandemic is “over” ( /s) and all the rules and restrictions have pretty much been lifted, I have a question: as a manager, what can I do to make people stay home when they’re sick? I’m the director of a mid-sized public library, and we have a librarian, “Brian,” […]

Read the full article →

I made a bad joke about my new hire

A reader writes: I have a new hire who’s coming to the end of his probationary period. Chris is conscientious, smart, and has gelled well with the team. He’s completed his probationary objectives with time to spare, and in our most recent catch-up, I suggested that he start considering his longer-term goals for career redevelopment […]

Read the full article →

someone emailed me about my employee’s behavior outside of work

A reader writes: I recently got an email from someone with screenshots concerning an employee of mine. They were of a personal nature directed to an organization outside of work using her personal time and her personal equipment. They didn’t concern work at all. They weren’t racist or hate-filled rants or anything of that nature. […]

Read the full article →

my team keeps working unauthorized overtime

A reader writes: I oversee a team of employees who used to be my peers. I understand this can be a hard transition, but it’s been over a year and the staff are still having a hard time with this. That is not the question but I feel it’s relevant. The bigger issue is the […]

Read the full article →

I think our intern prank-called us

A reader writes: I’ve found myself in an odd situation and would love some thoughts on what to do. I work in fundraising at a nonprofit and today, following a donor event, I got back to my desk and saw that I had five missed calls from the same number. The first four had no […]

Read the full article →

my employee shuts down when I give her feedback

A reader writes: I manage “Mandy” and have needed to give her feedback a few times on the same topic. Think something like, “When you present a proposal, you need to avoid vague explanations of the client problem your proposal addresses and include detailed, quantified specifics of its impacts on the client.” I usually then […]

Read the full article →